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Anthony Rahn Resume - Updated

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Tony Rahn

The document is a resume for Anthony C. Rahn that outlines his objective of obtaining a position with a stable firm where he can contribute positively. It then details his qualifications and over 2 years of experience in healthcare IT implementation along with various technical skills. Finally, it provides his professional history working in roles such as a Grand Central Analyst and various patient access and registration supervisory roles.

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Anthony C. Rahn Savannah, GA | (404) 492-0501 | rahnan1@hotmail.com Objective Obtain a position, with an established firm, that cultivates a positive and stable environment while encouraging formative contributions to the company and its clients. Qualifications Skills and Competencies Leadership Abilities Epic Technical Skills • Over 2 years of experience in healthcare IT implementation with multiple vendors • NVT 2015 Epic Grand Central Certification • Epic Grand Central full cycle implementation, build, and support expertise • Current and future state process analysis and workflow optimization • Application, interface, and integrated testing of inpatient and outpatient workflows • Issue resolution, optimization, and documentation adhering to all client specific change management procedures • Solution architect for multifaceted compensation and increased reimbursement analysis and build • Professional written and oral communication skills • Organized, motivated, and punctual • Positive motivational leadership style with focus on growth and development • Keen understanding of organizational effectiveness, and process redesign. • Proficiencies in creation, effectiveness, and restructuring processes. • Revenue Cycle subject matter expert with comprehensive experience in EMR & EHR systems • Build and maintain strong clinical relationships with key stake holders to maximize patient throughput, including nursing, physician, and ancillary team members. • Chronicles searches and masterfile exports and imports • Custom form, label, and armband design • Workstation record maintenance and printer testing • Data Courier • Business continuity access (BCA) reporting • Build and maintain batch jobs • Patient Throughput utilizing bed planning, EVS, transport and unit managers • On-base document build assistance • Extension build & development • Reflections • Data Courier • Initiate Nova updates and supported SU releases Professional History Oxford Healthcare, Baptist Memorial Healthcare: Grand Central Analyst, Consultant 05/2016 – Present • New hospital build for critical access facility • Optimize Patient Access dashboards in Epic • Created workqueues and workflow for centralized department • Developed an electronic Registration Falls Risk Assessment in Epic to record data • Set up and build for Address Verification
• Assist with optimization and build fix tickets • Work directly with Patient Access leaders to identify and build Reporting Workbench reports Memorial University Medical Center, Senior Business Systems Analyst, Grand Central 02/2014 – 05/2016 • Identified and developed Epic workflows for Patient Access, Revenue Cycle, Patient Throughput/Bed Board, Environmental Services, and Patient Transport • Managed and maintained all initial build prior to implementation • Participated in multi-functional team to develop Mapped Record Testing, Integrated Testing, and Application Testing processes to ensure proper Change Control processes were followed • Completed ADT test script build and worked within the Revenue Cycle teams to support all internal testing • Worked directly with Clinical and Financial leaders to develop dashboards related to census, capacity management, and diversion • Primary ADT contact related to workflow, build and operational support TeamHealth, Provider Services Manager, Scheduling 07/2011 – 04/2013 • Facilitated the preparation and analysis of physician and mid-level scheduling reports • Reviewed financial and productivity performance data to monitor and measure productivity and goal progress • Staff performance reviews; including commendation and disciplinary action • Responsible for departmental scheduling, productivity, and quality goals • Facilitated weekly & monthly meetings with the scheduling team • Assisted Facility Medical Directors in scheduling providers at individual sites as needed • Hired and trained new staff • Provided technical support to Facility Medical Directors in the scheduling system to ensure that data was entered timely and deadlines were met in regards to publishing schedules to all providers • Responsible for distribution of monthly key performance indicators • Coordinated Locums coverage, to include scheduling and payment of invoices • On-Call for scheduling emergencies at designated facilities Piedmont Hospital, Atlanta, Admissions Supervisor – Emergency Department 06/2010 – 06/2011 • Monitored quality assurance scores on registrations for all Emergency Department & Outpatient areas • Provided continuous training for existing employees • Completed monthly work schedules as needed to ensure adequate staffing • Followed-up on patient complaints promptly • Implemented and promoted A.I.D.E.T. training and increased patient satisfaction scores through Press Gainey • Interviewed, hired, trained, evaluated, and counseled admissions staff members • Performed employee evaluations • Supervised and maintained the productivity of employees • Maintained QA statistics and reports
• Contributed to A/R goals for patient registration • Worked closely with IT for updates and testing for the electronic medical record system • Assumed 24/7 on-call responsibilities to ensure adequate staff and problem solving • Worked closely and professionally with Nursing and Ancillary Departments in an effort to maintain a teamwork approach • Actively sought ways to control costs without compromising patient safety, quality of care of the services delivered Memorial University Medical Center, Registration Supervisor 01/2005 – 05/2010 • Provided daily support/mentoring/training to new hires as well as existing Patient Access staff • Provided assistance in managing escalated issues as needed • Assisted in preparation for both short and long range planning recommendations for all Registration Process area including; Admitting, Centralized Scheduling, Emergency Department and Outpatient areas • Maintained a team that possessed positive customer service at all times • Ensured departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies were met • Assist in the development and implementation of new policies according to hospital and corporate guidelines • Responsible for the monitoring of daily activity, completion of performance and metric reports, and special projects when assigned References: Available Upon Request

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Anthony Rahn Resume - Updated

  • 1. Anthony C. Rahn Savannah, GA | (404) 492-0501 | rahnan1@hotmail.com Objective Obtain a position, with an established firm, that cultivates a positive and stable environment while encouraging formative contributions to the company and its clients. Qualifications Skills and Competencies Leadership Abilities Epic Technical Skills • Over 2 years of experience in healthcare IT implementation with multiple vendors • NVT 2015 Epic Grand Central Certification • Epic Grand Central full cycle implementation, build, and support expertise • Current and future state process analysis and workflow optimization • Application, interface, and integrated testing of inpatient and outpatient workflows • Issue resolution, optimization, and documentation adhering to all client specific change management procedures • Solution architect for multifaceted compensation and increased reimbursement analysis and build • Professional written and oral communication skills • Organized, motivated, and punctual • Positive motivational leadership style with focus on growth and development • Keen understanding of organizational effectiveness, and process redesign. • Proficiencies in creation, effectiveness, and restructuring processes. • Revenue Cycle subject matter expert with comprehensive experience in EMR & EHR systems • Build and maintain strong clinical relationships with key stake holders to maximize patient throughput, including nursing, physician, and ancillary team members. • Chronicles searches and masterfile exports and imports • Custom form, label, and armband design • Workstation record maintenance and printer testing • Data Courier • Business continuity access (BCA) reporting • Build and maintain batch jobs • Patient Throughput utilizing bed planning, EVS, transport and unit managers • On-base document build assistance • Extension build & development • Reflections • Data Courier • Initiate Nova updates and supported SU releases Professional History Oxford Healthcare, Baptist Memorial Healthcare: Grand Central Analyst, Consultant 05/2016 – Present • New hospital build for critical access facility • Optimize Patient Access dashboards in Epic • Created workqueues and workflow for centralized department • Developed an electronic Registration Falls Risk Assessment in Epic to record data • Set up and build for Address Verification
  • 2. • Assist with optimization and build fix tickets • Work directly with Patient Access leaders to identify and build Reporting Workbench reports Memorial University Medical Center, Senior Business Systems Analyst, Grand Central 02/2014 – 05/2016 • Identified and developed Epic workflows for Patient Access, Revenue Cycle, Patient Throughput/Bed Board, Environmental Services, and Patient Transport • Managed and maintained all initial build prior to implementation • Participated in multi-functional team to develop Mapped Record Testing, Integrated Testing, and Application Testing processes to ensure proper Change Control processes were followed • Completed ADT test script build and worked within the Revenue Cycle teams to support all internal testing • Worked directly with Clinical and Financial leaders to develop dashboards related to census, capacity management, and diversion • Primary ADT contact related to workflow, build and operational support TeamHealth, Provider Services Manager, Scheduling 07/2011 – 04/2013 • Facilitated the preparation and analysis of physician and mid-level scheduling reports • Reviewed financial and productivity performance data to monitor and measure productivity and goal progress • Staff performance reviews; including commendation and disciplinary action • Responsible for departmental scheduling, productivity, and quality goals • Facilitated weekly & monthly meetings with the scheduling team • Assisted Facility Medical Directors in scheduling providers at individual sites as needed • Hired and trained new staff • Provided technical support to Facility Medical Directors in the scheduling system to ensure that data was entered timely and deadlines were met in regards to publishing schedules to all providers • Responsible for distribution of monthly key performance indicators • Coordinated Locums coverage, to include scheduling and payment of invoices • On-Call for scheduling emergencies at designated facilities Piedmont Hospital, Atlanta, Admissions Supervisor – Emergency Department 06/2010 – 06/2011 • Monitored quality assurance scores on registrations for all Emergency Department & Outpatient areas • Provided continuous training for existing employees • Completed monthly work schedules as needed to ensure adequate staffing • Followed-up on patient complaints promptly • Implemented and promoted A.I.D.E.T. training and increased patient satisfaction scores through Press Gainey • Interviewed, hired, trained, evaluated, and counseled admissions staff members • Performed employee evaluations • Supervised and maintained the productivity of employees • Maintained QA statistics and reports
  • 3. • Contributed to A/R goals for patient registration • Worked closely with IT for updates and testing for the electronic medical record system • Assumed 24/7 on-call responsibilities to ensure adequate staff and problem solving • Worked closely and professionally with Nursing and Ancillary Departments in an effort to maintain a teamwork approach • Actively sought ways to control costs without compromising patient safety, quality of care of the services delivered Memorial University Medical Center, Registration Supervisor 01/2005 – 05/2010 • Provided daily support/mentoring/training to new hires as well as existing Patient Access staff • Provided assistance in managing escalated issues as needed • Assisted in preparation for both short and long range planning recommendations for all Registration Process area including; Admitting, Centralized Scheduling, Emergency Department and Outpatient areas • Maintained a team that possessed positive customer service at all times • Ensured departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies were met • Assist in the development and implementation of new policies according to hospital and corporate guidelines • Responsible for the monitoring of daily activity, completion of performance and metric reports, and special projects when assigned References: Available Upon Request