Applying for a job in the qld public sector website document
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Applying for a job in the qld public sector website document
1. 31/05/13 1
Applying for a Job in the
Qld Public Sector
Presenter:
Shane Bowering
Director (Red Tape Busters)
2. 31/05/13 2
Course Outline
The Qld Public Sector recruitment and
selection process
Writing a Job Application
Preparing a Resume and Covering Letter
Study exercise – preparing an
application for a position
Feedback regarding your application
The Interview Process
Course Review
3. 31/05/13 3
Session 1 - Overview
Introduce Presenters/Company etc
Participants Introduction
Legislative requirements of the
recruitment process
How do positions become vacant & how
can they be filled
Selection Panel Processes
Documents used in the process
Tasks to be completed prior to deciding
to apply for a Position
4. 31/05/13 4
Session 1
Introduction
Overview of Presenter
Overview of our Company and our
services
Our experiences in the public
sector and in preparing job
applications, conducting interviews
etc.
5. 31/05/13 5
Equal Opportunity in
Employment Act
Purpose of the Act is to provide
equal employment opportunities
(EEO) in the public sector
Agencies required to develop an
EEO management plan
Act refers to target groups, these
being women, ATSI people,
people with an ethnic background,
people with a disability
6. 31/05/13 6
Nothing in the Act requires any
actions that are incompatible with
recruitment, selection, promotion
and transfer being dealt with on a
basis of merit
This Act is about broadening the
opportunities of the target group to
be in a better position to attain
employment on merit
7. 31/05/13 7
Anti-Discrimination Act
1991
An Act to promote equality of
opportunity for everyone by
protecting them from unfair
discrimination in certain areas of
activity and from sexual
harassment and certain
associated objectionable conduct
8. 31/05/13 8
There is specific mention of a need
to ensure workers are not
discriminated against in the areas
of promotion, transfer, training,
dismissal etc.
However an employer may impose
genuine occupational requirements
for a position eg. An Actor, Political
Adviser
9. 31/05/13 9
Public Sector
Management Standard for
Recruitment and
Selection
Primary objective is to detail the
framework for the Qld Public
Sector recruitment and selection
processes
The Standard highlights the Qld
Government’s commitment to
appointment based on merit
10. 31/05/13 10
The Standard outlines
the principles and
guidelines relating to:
the recruitment and selection
process;
selection committee;
selection strategy;
shortlisting;
information gathering;
information verification;
selection recommendation
selection decision; and
post selection process action
11. 31/05/13 11
How do Positions become
vacant and how are they
filled?
How do they become Vacant
Natural Attrition
Restructures
Position upgrade
12. 31/05/13 12
How are they filled
Normal recruitment processes
Compassionate Transfers
Redeployment
Equal Transfer
Temporary Appointments
Secondments/Relief
13. 31/05/13 13
Processes used by
Selection Panels
Ensure the Position Description
(PD) is current
Make changes to the PD
Advertise the Position
Determine weightings for the
various Selection Criteria
14. 31/05/13 14
Assess the applications and short-list
applicants
Determine appropriate interview
questions and the most appropriate
responses
Determine the selection techniques to
be used (at least 2 required)
Advise applicants who are short-listed
of the Interview and the process to be
used
15. 31/05/13 15
Conduct Interview as per
required standard and advice
given previously to applicants
Assess Interview results
Conduct referee checks
Reconvene to discuss
recommendation
16. 31/05/13 16
Submit recommendation and upon
approval advise both successful
and non-successful applicants
Supply applicants with Feedback on
their performance
Appeals Process
18. 31/05/13 18
Position Description
Question sheet which includes
predetermined responses
Applicant Shortlisting Grid
Selection Summary Grid
Interview Guide
19. 31/05/13 19
Reference Recording Sheets
EEO Statistical Data Sheet
Vacant Position Nomination
Form
20. 31/05/13 20
Tasks to be completed
prior to deciding to
apply for a position
Obtain a copy of the PD
Research the reason for the
vacancy and the likely future
requirements of the position with
the Manager of the position
Assess yourself honestly
regarding your ability to meet the
selection criteria and perform the
duties of the position
21. 31/05/13 21
Research the organisational
structure within which the
vacancy exists
Establish and consider whether
the position offers future
promotional opportunities
Ensure you have time available
to prepare a worthwhile
application
22. 31/05/13 22
Session 2
Things to be done prior to writing
your application
Basic rules in writing an
application
Generic Selection Criteria
Addressing Selection Criteria
The Covering Letter
Resumes
Presentation and Fonts
24. 31/05/13 24
Ensure you have taken
everything into consideration as
per the last session
Obtain and research from
documents relating to the
position, eg. Corporate plan,
Strategic Plans, Operational
Plans & Business Plans etc.
Discuss the specifics of the
position with the previous holder
of the position and other people
in the same field
25. 31/05/13 25
Determine if there are any
peculiarities resulting from the
geographic location of the position
Talk to the Manager of the position
to determine where they see the
position going and what priorities
they have for the next 12 months
Talk to Clients of the position to
gain an insight into their
perceptions of the service
provided
26. 31/05/13 26
Basic rules in writing an
application
An application contains the
following elements: a covering
letter; a departmental application
form; a statement addressing the
selection criteria individually; and
a resume, as a minimum
Ensure that you submit at least the
departmental application form
prior to the closing date of the
application
27. 31/05/13 27
Utilise as much of the Departments
“in-house” information as possible
in your application
Keep the content succinct and to a
readable volume, ie. Don’t make
the panel read a novel, but don’t
sell yourself short
Ensure your presentation is to the
highest level possible
(appearances count)
28. 31/05/13 28
Addressing Selection
Criteria
Elementise the criteria to ensure you
cover all of the components in your
response
Present your response in a
structured manner which includes
the processes used to meet the
requirements of the criteria and
examples where you have
demonstrated your ability to perform
the required skills
29. 31/05/13 29
Try to limit your response for each
criteria to no longer than 2 A4
pages
You may wish to demonstrate
some strategic thinking by
explaining how you would use
these skills in the new role
31. 31/05/13 31
The Covering Letter –
Should include the
following:
Details of the position for which
you are applying
Reference to your experience
Commitment to the organisations
goals
A desire to be interviewed
32. 31/05/13 32
The Resume
Your Resume should always start with
your most current career details and
document back to your first position
The Resume should contain the
following information:
Each position you have held (back 5 to
10 years)
the period you held the position;
key duties you performed;
achievements you accomplished whilst in
the position;
and any other notable information
33. 31/05/13 33
Where possible only give 3 –5
examples of each, ie. The most
notable 3-5 achievements etc.
Ensure that if you have had
regular or large periods of relief
that these are included in your
resume as a “position held”
You may also wish to document
academic achievements in your
Resume in detail, at a minimum
all qualifications should be
documented
34. 31/05/13 34
Training course and other
qualifications should be recorded
Your personal details are required
so that contact can be made with
you at any time
Your referees details are required
including their names, positions
and contact details (These should
include current and past
Supervisors/Managers)
36. 31/05/13 36
Always utilise a header and a
footer to re-inforce your details
in the panels mind
Ensure that you use the same
structure of fonts sizes and
features throughout the
document
Use indents and bullets to
emphasise individual messages
37. 31/05/13 37
Utilise fonts that improve peoples
recognition of your message
Colour where practical will make
your application appear more
readable and professional
Your application should always be
bound with a cover sheet and
backing board and transparent
plastic cover unless otherwise
specified by the Department.
You should always prepare at
least 3 copies of an application (1
for each panel member)
38. 31/05/13 38
Don’t be afraid to do things
differently as this will make you
stand out, however always
remember it must be professional
42. 31/05/13 42
Interview Preparation
Ensure you obtain the weightings of each
criteria from the panel when you are advised
of your interview time. Those criteria
weighted more heavily require extra
attention.
Try and find out as much as you can about
the interviews/interviewees/process etc from
the panel chair/friends etc
Commence preparing for the interview
43. 31/05/13 43
Re-read your application thoroughly
Prepare notes on particular aspects of
each criteria that you want to address
in the interview (including examples)
Try and ensure that you bring new
examples to the interview (as opposed
to the application).
44. 31/05/13 44
Select some documents/work that you
have previously produced to take to
your interview as proof that you meet
the criteria.
Ensure you have examples for all
criteria
Prepare a diagram of some
description to use in the interview
Prepare a Business Plan or Action
Plan for the position
45. 31/05/13 45
Prepare a folder for each selection
criteria and have everything associated
with that criteria in that folder.
Visit the office where your interview
will be conducted to familiarise
yourself with its location
Have a friend do dummy interviews
with you so your comfortable with
your content (can be difficult and is
questionable)
Have a summary prepared for the end
of the interview.
46. 31/05/13 46
The Interview
Dress appropriately and professionally
for the interview, for the position you are
applying for and for the environment in
which you will be working.
Arrive early for the interview – allowing
time for the nerves to settle.
If questions provided prior to interview –
take your time read them thoroughly –
take notes on what you want to say.
47. 31/05/13 47
Greet the panel chair
Thank them for the opportunity.
Greet other panel members.
Set yourself up at the interview
table.
48. 31/05/13 48
Fill glass of water
Take your time.
Speak slowly
Maintain eye contact
49. 31/05/13 49
Refer to your notes.
Monitor body language of panel.
Be positive and project your voice
clearly.
LISTEN!!!!!!
50. 31/05/13 50
Make sure you cover off everything you
want to say with each criteria.
Draw a diagram/use whiteboard if
possible and confident enough.
Deliver your summary.
Add anything else you had forgotten
51. 31/05/13 51
Have an intelligent question
prepared.
Thank the panel individually
53. 31/05/13 53
Session 4
Reflection on areas of concern
Summation of key points
Course feedback
54. 31/05/13 54
Summation of key
points
Preparation in each phase of the process
is the key to success
If you want the job you will have to put in
considerable effort to get it
Confidence is essential, both in your own
ability, that you have prepared
adequately – application and interview
and when dealing with the Panel or Panel
Chairperson
55. 31/05/13 55
Be careful about the jobs you
select to apply for, as you don’t
want to do all this if your not right
for the position or its not right for
you
Select your Referees carefully,
they need to be totally on your side
Start doing projects in your work
environment now that you can use
as examples at interview
Keep your application up to date
56. 31/05/13 56
Project confidence at the interview.
Use the glass of water.
Again preparation is the key.
57. 31/05/13 57
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