Authentic and accessible employee engagement with microsoft 365 dwcnz
- 1. AUTHENTIC AND ACCESSIBLE EMPLOYEE ENGAGEMENT WITH MICROSOFT 365 WELCOME Darrell ‘as a Service’ Webster | Adopt & Embrace
- 2. Authentic and accessible employee engagement with Microsoft 365 Darrell ‘as a Service’ Webster Senior Adoption Specialist | Adopt & Embrace
- 3. What is ‘employee engagement’? What are the conditions needed for successful ‘employee engagement’? 1 2 3 4 What does Microsoft 365 have available to help create these conditions?
- 4. What is ‘employee engagement’? The effort to understand the relationship between an employee and their organisation. “Are you happy at work?” “Are your needs being met?” “How deep is your involvement are you at work?”
- 6. Actively disengaged • More than unhappy. Acting out their unhappiness • Resentful their needs aren’t being met • Undermine engaged co-workers work Not Engaged • “Unattached” to their work or company. • Put in the time but • Put low or no energy or passion into their work Engaged Employees • Highly involved • Enthusiastic about their work and the workplace • They have “Owner” traits • Drive performance, innovation • Move the organisation forward States of Employee Engagement Gallup, 2017
- 7. Remote and overworked Teams that keep to themselves and don’t shareInaccessible, barely visible leadership 3 stories of employee disengagement
- 8. These problems aren’t fixed by tools This requires a cultural change
- 9. State of the Global Workplace –Gallup, 2017 15% - Worldwide number of engaged employees who are: • Highly involved • Enthusiastic about their work and their workplace 17% more productive 21% more profitable Businesses in the top quartile with 75% of their employees engaged and involved.
- 10. What’s needed? Contributing cultural factors to high employee engagement Leadership Connection Open sharing, learning and innovation Foster participation and inclusion Employee Communications
- 11. Leadership Connection Accessible • More than an “open door policy” • Connect leaders and employees with open and sustained dialogue • Employees that believe their opinions count are more likely to be invested in their role. Authentic • The good, the bad. • Unrehearsed • Imperfect but relatable
- 12. Connect and engage with open conversations Yammer
- 14. Employee communications Know what’s going on Share what’s going on • Share news, updates and stories to inform your organisation • Empower all communicators to share news • Communicate vision and news using an intranet site • Create and share video for communications, sharing and learning
- 15. Content collaboration for the modern workplace SharePoint shared content Empower solutionists & developers to transform processes and build apps content services
- 17. Video and live streaming 1. A quick way to communicate and deliver an update 2. An authentic way to communicate (particularly live streaming.)
- 18. Connect and communicate with intelligent video Microsoft Stream • Empower anyone to use video • Share and discover videos • Integrate video seamlessly • Find every moment that matters searchable speech to text face detection • Centrally manage videos security and compliance
- 19. Microsoft 365 integrated solution Live and on-demand events • Empower everyone to share knowledge and expertise quickly and easily with familiar apps • Reach any audience, anywhere, anytime with immersive communications – from informal webinars to professional studio broadcasts • Drive engagement with real-time discussion, interactions and on-demand video • Unlock content with AI to find every moment that matters Intelligent event capabilities in Microsoft 365
- 20. Events for all your needs Connect leadership and employees to drive deeper engagement Rally internal audiences around shared interests and topics Broadcast announcements to employees, customers and partners Deliver impactful training with agility across audiences of all sizes Easily set-up and host webinars for effective communications Create customized and branded events that bring viewers closer to your messages Intelligent event capabilities in Microsoft 365
- 23. Open sharing, learning and innovation • Share and develop knowledge, connect to expertise, answers, feedback and ideas • Share news, updates and stories to inform your organisation • Communicate vision and news using an intranet site • Create and share video for communications, sharing and learning • Empower all communicators to share news
- 24. Your 10 cents may be worth 1000’s of times more • Where do you go to share that idea, opinion or update? • Where do you go to hear and be heard?
- 25. Gather feedback and crowd source ideas Communities of practice Learning hubs
- 26. Foster participation and inclusion • Being part of something larger than yourself • Connection through contribution • Communities of shared interests • Recognise achievement and openly praise contributions and achievements • Campaigns to drive cultural and behavioural change
- 27. Employee Engagement with Microsoft 365 Leadership Connection Open sharing, learning and innovation Foster participation and inclusion Employee Communications
- 28. Resources • Gallup 2017 Report “State of the Global Workplace” https://www.gallup.com/workplace/238079/s tate-global-workplace-2017.aspx • External app setup for live events https://docs.microsoft.com/en-us/stream/live- encoder-setup https://docs.microsoft.com/en-us/stream/live- encoder-configuration
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