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AYHAM ABIAD CV

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Ayhan Abiad is a Turkish national with over 20 years of experience in ports, shipping, logistics, banking, and international trade. He is fluent in 5 languages and has lived in Turkey, the Gulf countries, the US, and France. He has held roles such as Regional Manager for a logistics company, Sales and Marketing Manager for a major port, ship broker, and positions in banking and luxury goods. Abiad has a bachelor's degree in business management and certificates in advanced management and leadership.

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Ayhan Adel Abiad Living at İnönü Mah. 1407 sk. Koray Sitesi D blok D6 Mersin Turkey Ph.:+90 546 9249977 or +90 538 7162221 EMAIL: ayhamabiad@icloud.com SENIOR EXECUTIVE RESUME I am fascinated by ports. I am a Turkish national with Universal vision. Fluent in 5 languages & multi-cultural mix. More than 20 years living experience in assorted countries mainly Arab Gulf countries, Turkey, USA and France. More than 20 years of rich working experience & knowlesdge accumulation in Port Marketing, Research and operations, international investment banking, sales and marketing, Shipping & Logistics and port operations with a personal touch of qualityand luxury. Inducing service & leadership in uniquely complex challenging situations in international business and cultural environments. Dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced organizations. Utilize keen analysis and insights and team-PEOPLE approach to drive organizational improvements and implementation of best practices. Superior interpersonal skills, capable of resolving multiple and complex (sales, human resources, legal, financial, operational) issues and motivating staff to peak performance. Work experience include: 8 years of experience in Turkey’s biggest seaport (Mersin International Port acquired by PSA INTERNATIONAL, Singapore) in Marketing Research, Marketing and Client customer relationship management, 4 years in shipping, 5 years in Banking and Financial institutions, 3 years in International Trade and luxury sectors. Career crafted in sales & marketing, team management, business development, market research, and driving customer service quality excellency while building partnerships with key business decision-makers and clients.. Building and motivating cross-functional teams that exceed organizational expectations. Areas of expertise include: LINGUISTIC COMMUNICATION SKILLS  Excellent in speaking-writing French, English, Arabic, Spanish and Turkish languages. OTHER SKILL INDICATORS  Marketing and Research  Finance, Budgeting & Forecasting  Policy and Procedure Development  Supply Chain Management  Contract Negotiations & Alliances  Operations Management, Ports, Logistics  Promotion and Advertising  Strategy, Vision and Mission Planning  Team Development, Training & Coaching  Exceeding Goals & Objectives ACCOMPLISHMENTS  Logistics, Regional Manager, Iraq and Middle East (MENA Region) Established the regional Office in Mersin for Iraq and Middle East of ALIŞAN LOGISTICS based in Istanbul  Port Business, Sales & Marketing Manager, container and General Cargo operations Present in port operations in all aspects from the beginning in the take over process of a privatized port in Mersin.Managed the change process of port take over from the shipping lines and customers perspective. Developed and Managed all relationships with port’s various customer categories such as shipping lines & agents, customs brokers, importers & exporters, subcontractors, chambers & associations. Traveled regularly within port’s hinterland covering Gaziantep, Kahramanmaraş, Konya, Kayseri, Karaman, Adana and Ankara, including countries at the cross-border such as Iraq, Iran and Syria. Doubled the port’s transit throughput volume with Iraq. Developed & implemented sales & marketing strategies for Container, Break bulk, Dry Bulk, Liquid Bulk, Project Cargo, Pure Car Carriers, Ro-Ro cargo & Passengers. Port’s throughput doubled within 5 years. Revised the port tariff by creating new value added services and operational procedures. Produced competition analysis for East-Med Ports with yearly update. Designed the port’s website from A to Z. Negotiated container CFS contracts and breakbulk discount scales with exporteers and importers. Implemented Berthing Window facilities for shipping lines. Attracted new volumes and ships in transshipment and cabotage regimes. Established the Sales and Marketing Department by hiring, continuously training, coaching and motivating team members. Monitored the stevedorage quality and the waiting time at anchorage of the ships. Generated monthly reports including Crane, ship productivity, terminal operating system.  International Trading -In the UAE, acquired the distributorshp of FMCG & Industrial brands from Turkey, Belgium and USA. -In Turkey, developed new markets in the Middle East for grains, pulses and consumer goods.  Ship Chartering, Mersin - Monitored the sailing status of 2 breakbulk ships simultaneously and drafted chartering contracts.  Container Shipping Line Agent -Handled communication with CMA CGM head office in France and North African offices. Actively communicating by email and telephone with customers and freight forwarders to provide them with vessel availability along with freight and local costs quotations, to cater for their imports and exports needs. Achieved highest performance in CMA CGM’s North Africa-Mediterranean container service.

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Page 1 of 2  Well Reputed Higher Education Institution Representation -Established a Cypriot university’s representation office in UAE and admitted hundreds of new students to Cyprus from UAE and the Gulf region.  Banking & Financial Institutions . -As Head of Correspondent Banking in Istanbul, negotiated face to face correspondent banking agreements with European Banks in France, Belgium, Switzerland, Spain, Germany, Holland & England. -As the credit cards Department’s Sales and Marketing Manager of a well reputed bank in Turkey, introduced in Turkey for the first time the instalment system and discount offers at points of sale. Increased the new card customer acquisiton volume by at least 500% . -As the Head of Sales Department of an Investment Bank in Bahrain and the Gulf Region, negotiated syndicated loans for investors in oil & gas, commodity trading. Generated Due Diligence reports, risk assessments and carried out balance sheets Analysis . -Respectively as the Sales & Marketing Executive and Manager at American Express and MasterCard, generated customer acquisition & retention programs. In charge of Abudhabi market, further of GCC market, Achieved highest sales in the Gulf region. Planned and implemented a Road Show to major banks in the Gulf such as Qatar, Saudi Arabia, Bahrain, Oman and Kuwait .  Luxury Sector -Acted as the Brand Manager of the German brand Montblanc in Turkey, agent for Rolex and Omega watches. Initiated and developed Sales, Promotion and Marketing campaigns to spread the brand’s awareness in the country and increasing sales. Sponsored Golf Tournament in Silivri. CHRONOLOGICAL JOB HISTORY Regional Manager (MENA) Alışan Logistics (Istanbul) Mersin Nov.2014 Present Sales & Marketing Manager Mersin International Port Mersin Nov. 2006 Oct. 2014 Sales Manager Komas Trading Mersin May 2006 Feb. 2007 Ship brokerage & chartering Anmar Shipping Mersin Sep. 2005 Feb. 2006 Sales Executive Botros Levante CMA CGM Line Mersin Jan. 2003 Sep. 2004 Country Representative Eastern Mediterranean University Abudhabi Feb. 2001 Dec. 2002 Went back to Abudhabi after loss of parents Jan. 2001 Head of Correspondent Banking Asya Finans Istanbul May 1999 Dec. 2000 Key Account Manager Colgate Palmolive Istanbul Jul. 1998 Nov. 1998 Brand Manager Montblanc Otap Istanbul Apr. 1997 May 1998 Marketing Manager Koçbank Istanbul Aug.1996 Mar. 1997 Millitary Service completed July 1997 Assistant Manager Banque Société Générale Istanbul Mar.1996 June1996 Returned to Turkey for good due to father’s illness Jan.1996 Assistant Manager Islamic Investment Co. of the Gulf Bahrain Mar.1995 1996 Assistant Marketing Manager MasterCard Middle East Dubai Oct.1994 Feb.1995 Marketing Assistant American Express TRS MEA Abudhabi (...) Sep.1994 Sales Executive American Express TRS MEA Abudhabi Mar.1993 (...) Sales Executive National Bank of Bahrain Abudhabi Jan.1993 Feb.1993 Business Entrepreneurship Marmara Trading & Rodisef Ltd. Abudhabi Jan.1992 Dec.1993 UNIVERSITY AND HIGH SCHOOL EDUCATION  Bachelor’s Degree in Business Management Southeastern University, Washington DC, USA 1991  High School & Baccalaureat degree Ecole Saint Martin de France, Paris, France 1987 French education since Kindergarten until high school PROFESSIONAL RECOGNITIONS & AFFILIATIONS  Certificate in Advanced Management -Alexander Hamilton Institute, New Jersey, USA  Certificate in Leadership Workshop -PSA, Singapore  Management and Leadership -Harvard Business Review and Tips , member -www.robinsharma.com , follower -www.mindtools.com , member  Ports and Logistics readings -Alphaliner, weekly bulletin -Various resources in Project Cargo, Breakbulk & Bulk The information contained herein has been provided in good faith and is intended for personal introduction only Page 2 of 2

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AYHAM ABIAD CV

  • 1. Ayhan Adel Abiad Living at İnönü Mah. 1407 sk. Koray Sitesi D blok D6 Mersin Turkey Ph.:+90 546 9249977 or +90 538 7162221 EMAIL: ayhamabiad@icloud.com SENIOR EXECUTIVE RESUME I am fascinated by ports. I am a Turkish national with Universal vision. Fluent in 5 languages & multi-cultural mix. More than 20 years living experience in assorted countries mainly Arab Gulf countries, Turkey, USA and France. More than 20 years of rich working experience & knowlesdge accumulation in Port Marketing, Research and operations, international investment banking, sales and marketing, Shipping & Logistics and port operations with a personal touch of qualityand luxury. Inducing service & leadership in uniquely complex challenging situations in international business and cultural environments. Dynamic, results-oriented leader with a strong track record of performance in turnaround and high-paced organizations. Utilize keen analysis and insights and team-PEOPLE approach to drive organizational improvements and implementation of best practices. Superior interpersonal skills, capable of resolving multiple and complex (sales, human resources, legal, financial, operational) issues and motivating staff to peak performance. Work experience include: 8 years of experience in Turkey’s biggest seaport (Mersin International Port acquired by PSA INTERNATIONAL, Singapore) in Marketing Research, Marketing and Client customer relationship management, 4 years in shipping, 5 years in Banking and Financial institutions, 3 years in International Trade and luxury sectors. Career crafted in sales & marketing, team management, business development, market research, and driving customer service quality excellency while building partnerships with key business decision-makers and clients.. Building and motivating cross-functional teams that exceed organizational expectations. Areas of expertise include: LINGUISTIC COMMUNICATION SKILLS  Excellent in speaking-writing French, English, Arabic, Spanish and Turkish languages. OTHER SKILL INDICATORS  Marketing and Research  Finance, Budgeting & Forecasting  Policy and Procedure Development  Supply Chain Management  Contract Negotiations & Alliances  Operations Management, Ports, Logistics  Promotion and Advertising  Strategy, Vision and Mission Planning  Team Development, Training & Coaching  Exceeding Goals & Objectives ACCOMPLISHMENTS  Logistics, Regional Manager, Iraq and Middle East (MENA Region) Established the regional Office in Mersin for Iraq and Middle East of ALIŞAN LOGISTICS based in Istanbul  Port Business, Sales & Marketing Manager, container and General Cargo operations Present in port operations in all aspects from the beginning in the take over process of a privatized port in Mersin.Managed the change process of port take over from the shipping lines and customers perspective. Developed and Managed all relationships with port’s various customer categories such as shipping lines & agents, customs brokers, importers & exporters, subcontractors, chambers & associations. Traveled regularly within port’s hinterland covering Gaziantep, Kahramanmaraş, Konya, Kayseri, Karaman, Adana and Ankara, including countries at the cross-border such as Iraq, Iran and Syria. Doubled the port’s transit throughput volume with Iraq. Developed & implemented sales & marketing strategies for Container, Break bulk, Dry Bulk, Liquid Bulk, Project Cargo, Pure Car Carriers, Ro-Ro cargo & Passengers. Port’s throughput doubled within 5 years. Revised the port tariff by creating new value added services and operational procedures. Produced competition analysis for East-Med Ports with yearly update. Designed the port’s website from A to Z. Negotiated container CFS contracts and breakbulk discount scales with exporteers and importers. Implemented Berthing Window facilities for shipping lines. Attracted new volumes and ships in transshipment and cabotage regimes. Established the Sales and Marketing Department by hiring, continuously training, coaching and motivating team members. Monitored the stevedorage quality and the waiting time at anchorage of the ships. Generated monthly reports including Crane, ship productivity, terminal operating system.  International Trading -In the UAE, acquired the distributorshp of FMCG & Industrial brands from Turkey, Belgium and USA. -In Turkey, developed new markets in the Middle East for grains, pulses and consumer goods.  Ship Chartering, Mersin - Monitored the sailing status of 2 breakbulk ships simultaneously and drafted chartering contracts.  Container Shipping Line Agent -Handled communication with CMA CGM head office in France and North African offices. Actively communicating by email and telephone with customers and freight forwarders to provide them with vessel availability along with freight and local costs quotations, to cater for their imports and exports needs. Achieved highest performance in CMA CGM’s North Africa-Mediterranean container service.
  • 2. Page 1 of 2  Well Reputed Higher Education Institution Representation -Established a Cypriot university’s representation office in UAE and admitted hundreds of new students to Cyprus from UAE and the Gulf region.  Banking & Financial Institutions . -As Head of Correspondent Banking in Istanbul, negotiated face to face correspondent banking agreements with European Banks in France, Belgium, Switzerland, Spain, Germany, Holland & England. -As the credit cards Department’s Sales and Marketing Manager of a well reputed bank in Turkey, introduced in Turkey for the first time the instalment system and discount offers at points of sale. Increased the new card customer acquisiton volume by at least 500% . -As the Head of Sales Department of an Investment Bank in Bahrain and the Gulf Region, negotiated syndicated loans for investors in oil & gas, commodity trading. Generated Due Diligence reports, risk assessments and carried out balance sheets Analysis . -Respectively as the Sales & Marketing Executive and Manager at American Express and MasterCard, generated customer acquisition & retention programs. In charge of Abudhabi market, further of GCC market, Achieved highest sales in the Gulf region. Planned and implemented a Road Show to major banks in the Gulf such as Qatar, Saudi Arabia, Bahrain, Oman and Kuwait .  Luxury Sector -Acted as the Brand Manager of the German brand Montblanc in Turkey, agent for Rolex and Omega watches. Initiated and developed Sales, Promotion and Marketing campaigns to spread the brand’s awareness in the country and increasing sales. Sponsored Golf Tournament in Silivri. CHRONOLOGICAL JOB HISTORY Regional Manager (MENA) Alışan Logistics (Istanbul) Mersin Nov.2014 Present Sales & Marketing Manager Mersin International Port Mersin Nov. 2006 Oct. 2014 Sales Manager Komas Trading Mersin May 2006 Feb. 2007 Ship brokerage & chartering Anmar Shipping Mersin Sep. 2005 Feb. 2006 Sales Executive Botros Levante CMA CGM Line Mersin Jan. 2003 Sep. 2004 Country Representative Eastern Mediterranean University Abudhabi Feb. 2001 Dec. 2002 Went back to Abudhabi after loss of parents Jan. 2001 Head of Correspondent Banking Asya Finans Istanbul May 1999 Dec. 2000 Key Account Manager Colgate Palmolive Istanbul Jul. 1998 Nov. 1998 Brand Manager Montblanc Otap Istanbul Apr. 1997 May 1998 Marketing Manager Koçbank Istanbul Aug.1996 Mar. 1997 Millitary Service completed July 1997 Assistant Manager Banque Société Générale Istanbul Mar.1996 June1996 Returned to Turkey for good due to father’s illness Jan.1996 Assistant Manager Islamic Investment Co. of the Gulf Bahrain Mar.1995 1996 Assistant Marketing Manager MasterCard Middle East Dubai Oct.1994 Feb.1995 Marketing Assistant American Express TRS MEA Abudhabi (...) Sep.1994 Sales Executive American Express TRS MEA Abudhabi Mar.1993 (...) Sales Executive National Bank of Bahrain Abudhabi Jan.1993 Feb.1993 Business Entrepreneurship Marmara Trading & Rodisef Ltd. Abudhabi Jan.1992 Dec.1993 UNIVERSITY AND HIGH SCHOOL EDUCATION  Bachelor’s Degree in Business Management Southeastern University, Washington DC, USA 1991  High School & Baccalaureat degree Ecole Saint Martin de France, Paris, France 1987 French education since Kindergarten until high school PROFESSIONAL RECOGNITIONS & AFFILIATIONS  Certificate in Advanced Management -Alexander Hamilton Institute, New Jersey, USA  Certificate in Leadership Workshop -PSA, Singapore  Management and Leadership -Harvard Business Review and Tips , member -www.robinsharma.com , follower -www.mindtools.com , member  Ports and Logistics readings -Alphaliner, weekly bulletin -Various resources in Project Cargo, Breakbulk & Bulk The information contained herein has been provided in good faith and is intended for personal introduction only Page 2 of 2