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Balancing the Ways of
Learning in Organizations

        Doel Seminar Helsinki 27-30.9.2011
         Antti Katajainen - M.A student
    Aalto University School of Art and Design
Reasons for shifting online learning
         in organizations

  Learning has shifted more towards situated learning.

  Global economics/ Physical distances.

  Overwhelming amount of information. Knowledge amount has doubled in last ten years.

  Easy access and spread of Web 2.0 collaborative tools.

  Cost-effective, fast and effective.

  Tacit knowledge needs to be stored and shared for future employees.

  Online communities allow distributed network of people, delivering diversity of opinions at
  one place.
In right balance?
                                                                          Social                             Informal                               Formal




                                                                      80% Informal learning?




Informal	
  learning	
  processes	
  such	
  as	
  storytelling,	
  conversation,	
  coaching	
  and	
  apprenticeship	
  
Jay	
  Cross	
  (Internettime.com)	
  points	
  out	
  also	
  that	
  around	
  80%	
  of	
  individuals’	
  learning	
  is	
  informal.	
  Informal	
  learning	
  can	
  be	
  described	
  as	
  learning	
  
where	
  learner	
  sets	
  his	
  or	
  her	
  own	
  learning	
  objectives.	
  
Formal	
  learning	
  can	
  be	
  seen	
  as	
  opposite	
  to	
  this,	
  where	
  someone	
  else	
  like	
  teacher	
  or	
  instructor	
  sets	
  the	
  objective.	
  	
  Occurs	
  usually	
  in	
  learning	
  events	
  
as	
  classroom	
  teaching.	
  It	
  is	
  presented	
  in	
  time	
  logical	
  or	
  sequential	
  approach	
  to	
  a	
  topic.
Social	
  exchange	
  of	
  ideas	
  &	
  knowledge	
  by	
  interactive	
  discussions
Social learning

                                                                                  Network                             Collective
                                                                                                                 Me



                                                                                                          Group




                                                                     Source:	
  Dron	
  &	
  Anderson,	
  2007




“Object-­‐centric	
  sites	
  allow	
  users	
  to	
  share,	
  comment	
  up	
  on,	
  and	
  display	
  a	
  wide	
  range	
  of	
  digital	
  media,	
  such	
  as	
  photos,	
  music,	
  books	
  owned	
  or	
  read,	
  
citations,	
  or	
  music	
  recordings.	
  Ego-­‐centric	
  sites	
  usually	
  contain	
  proQiles,	
  personal	
  diary	
  spaces	
  (blogs),	
  lists	
  of	
  friends,	
  community	
  discussions,	
  and	
  
other	
  tools	
  that	
  allow	
  users	
  to	
  locate,	
  work,	
  and	
  play	
  with	
  each	
  other”.	
  Actually	
  successful	
  software	
  for	
  learning	
  supports	
  both	
  social	
  networking	
  
ways.	
  
Group	
  is	
  related	
  in	
  organizational	
  setting	
  as	
  a	
  specialized	
  group	
  where	
  the	
  knowledge	
  is	
  shared	
  but	
  	
  not	
  necessary	
  with	
  the	
  whole	
  other	
  community.
Networks	
  enable	
  ad-­‐hoc	
  creation	
  of	
  group	
  networking.	
  
Collectives	
  characterized	
  by	
  software	
  meditated	
  aggregation:Tag	
  clouds	
  are	
  good	
  examples	
  of	
  collectives	
  where	
  individually	
  created	
  information/
link	
  cloud	
  leads	
  us	
  to	
  a	
  larger	
  network	
  of	
  collectively	
  created	
  resources.
How should we call it ?




Learning	
  2.0	
  is	
  more	
  like	
  technology	
  term	
  and	
  has	
  been	
  used	
  too	
  much	
  with	
  web	
  2.0.	
  There	
  will	
  be	
  also	
  a	
  web	
  3.0.	
  
Connectivism	
  approach	
  will	
  Qill	
  the	
  cap	
  between	
  learning	
  and	
  the	
  use	
  of	
  technology	
  tools.	
  Connectivism	
  approach	
  highlights	
  capabilities	
  to	
  learn	
  
new	
  and	
  make	
  new	
  connections	
  between	
  people	
  and	
  context.	
  George	
  Siemens	
  describes	
  learning	
  in	
  digital	
  age	
  by	
  following:	
  “	
  learners	
  challenge	
  is	
  
to	
  recognize	
  the	
  patterns	
  which	
  appear	
  to	
  be	
  hidden.	
  Meaning-­‐making	
  and	
  forming	
  connections	
  between	
  specialized	
  communities	
  are	
  important	
  
factors”.	
  In	
  his	
  theory	
  of	
  connectivism	
  learning	
  is	
  considered	
  to	
  happen	
  outside	
  of	
  ourselves.	
  
Connected	
  Learning
If	
  ‘Connected	
  Learning’	
  is	
  part	
  formal,	
  part	
  informal	
  and	
  part	
  social,	
  there	
  will	
  always	
  be	
  the	
  act	
  of	
  ‘connecting’	
  one’s	
  self	
  to	
  people,	
  content,	
  systems,	
  
networks,	
  etc.	
  during	
  the	
  learning	
  process	
  itself	
  …	
  and	
  it	
  may	
  occur	
  through	
  several	
  mediums
How should we call it ?
                                                                Learning 2.0




Learning	
  2.0	
  is	
  more	
  like	
  technology	
  term	
  and	
  has	
  been	
  used	
  too	
  much	
  with	
  web	
  2.0.	
  There	
  will	
  be	
  also	
  a	
  web	
  3.0.	
  
Connectivism	
  approach	
  will	
  Qill	
  the	
  cap	
  between	
  learning	
  and	
  the	
  use	
  of	
  technology	
  tools.	
  Connectivism	
  approach	
  highlights	
  capabilities	
  to	
  learn	
  
new	
  and	
  make	
  new	
  connections	
  between	
  people	
  and	
  context.	
  George	
  Siemens	
  describes	
  learning	
  in	
  digital	
  age	
  by	
  following:	
  “	
  learners	
  challenge	
  is	
  
to	
  recognize	
  the	
  patterns	
  which	
  appear	
  to	
  be	
  hidden.	
  Meaning-­‐making	
  and	
  forming	
  connections	
  between	
  specialized	
  communities	
  are	
  important	
  
factors”.	
  In	
  his	
  theory	
  of	
  connectivism	
  learning	
  is	
  considered	
  to	
  happen	
  outside	
  of	
  ourselves.	
  
Connected	
  Learning
If	
  ‘Connected	
  Learning’	
  is	
  part	
  formal,	
  part	
  informal	
  and	
  part	
  social,	
  there	
  will	
  always	
  be	
  the	
  act	
  of	
  ‘connecting’	
  one’s	
  self	
  to	
  people,	
  content,	
  systems,	
  
networks,	
  etc.	
  during	
  the	
  learning	
  process	
  itself	
  …	
  and	
  it	
  may	
  occur	
  through	
  several	
  mediums
How should we call it ?
                                                                Learning 2.0




Learning	
  2.0	
  is	
  more	
  like	
  technology	
  term	
  and	
  has	
  been	
  used	
  too	
  much	
  with	
  web	
  2.0.	
  There	
  will	
  be	
  also	
  a	
  web	
  3.0.	
  
Connectivism	
  approach	
  will	
  Qill	
  the	
  cap	
  between	
  learning	
  and	
  the	
  use	
  of	
  technology	
  tools.	
  Connectivism	
  approach	
  highlights	
  capabilities	
  to	
  learn	
  
new	
  and	
  make	
  new	
  connections	
  between	
  people	
  and	
  context.	
  George	
  Siemens	
  describes	
  learning	
  in	
  digital	
  age	
  by	
  following:	
  “	
  learners	
  challenge	
  is	
  
to	
  recognize	
  the	
  patterns	
  which	
  appear	
  to	
  be	
  hidden.	
  Meaning-­‐making	
  and	
  forming	
  connections	
  between	
  specialized	
  communities	
  are	
  important	
  
factors”.	
  In	
  his	
  theory	
  of	
  connectivism	
  learning	
  is	
  considered	
  to	
  happen	
  outside	
  of	
  ourselves.	
  
Connected	
  Learning
If	
  ‘Connected	
  Learning’	
  is	
  part	
  formal,	
  part	
  informal	
  and	
  part	
  social,	
  there	
  will	
  always	
  be	
  the	
  act	
  of	
  ‘connecting’	
  one’s	
  self	
  to	
  people,	
  content,	
  systems,	
  
networks,	
  etc.	
  during	
  the	
  learning	
  process	
  itself	
  …	
  and	
  it	
  may	
  occur	
  through	
  several	
  mediums
How should we call it ?
                                                                Learning 2.0
                                                                  Connectivism




Learning	
  2.0	
  is	
  more	
  like	
  technology	
  term	
  and	
  has	
  been	
  used	
  too	
  much	
  with	
  web	
  2.0.	
  There	
  will	
  be	
  also	
  a	
  web	
  3.0.	
  
Connectivism	
  approach	
  will	
  Qill	
  the	
  cap	
  between	
  learning	
  and	
  the	
  use	
  of	
  technology	
  tools.	
  Connectivism	
  approach	
  highlights	
  capabilities	
  to	
  learn	
  
new	
  and	
  make	
  new	
  connections	
  between	
  people	
  and	
  context.	
  George	
  Siemens	
  describes	
  learning	
  in	
  digital	
  age	
  by	
  following:	
  “	
  learners	
  challenge	
  is	
  
to	
  recognize	
  the	
  patterns	
  which	
  appear	
  to	
  be	
  hidden.	
  Meaning-­‐making	
  and	
  forming	
  connections	
  between	
  specialized	
  communities	
  are	
  important	
  
factors”.	
  In	
  his	
  theory	
  of	
  connectivism	
  learning	
  is	
  considered	
  to	
  happen	
  outside	
  of	
  ourselves.	
  
Connected	
  Learning
If	
  ‘Connected	
  Learning’	
  is	
  part	
  formal,	
  part	
  informal	
  and	
  part	
  social,	
  there	
  will	
  always	
  be	
  the	
  act	
  of	
  ‘connecting’	
  one’s	
  self	
  to	
  people,	
  content,	
  systems,	
  
networks,	
  etc.	
  during	
  the	
  learning	
  process	
  itself	
  …	
  and	
  it	
  may	
  occur	
  through	
  several	
  mediums
How should we call it ?
                                                                Learning 2.0
                                                                  Connectivism




Learning	
  2.0	
  is	
  more	
  like	
  technology	
  term	
  and	
  has	
  been	
  used	
  too	
  much	
  with	
  web	
  2.0.	
  There	
  will	
  be	
  also	
  a	
  web	
  3.0.	
  
Connectivism	
  approach	
  will	
  Qill	
  the	
  cap	
  between	
  learning	
  and	
  the	
  use	
  of	
  technology	
  tools.	
  Connectivism	
  approach	
  highlights	
  capabilities	
  to	
  learn	
  
new	
  and	
  make	
  new	
  connections	
  between	
  people	
  and	
  context.	
  George	
  Siemens	
  describes	
  learning	
  in	
  digital	
  age	
  by	
  following:	
  “	
  learners	
  challenge	
  is	
  
to	
  recognize	
  the	
  patterns	
  which	
  appear	
  to	
  be	
  hidden.	
  Meaning-­‐making	
  and	
  forming	
  connections	
  between	
  specialized	
  communities	
  are	
  important	
  
factors”.	
  In	
  his	
  theory	
  of	
  connectivism	
  learning	
  is	
  considered	
  to	
  happen	
  outside	
  of	
  ourselves.	
  
Connected	
  Learning
If	
  ‘Connected	
  Learning’	
  is	
  part	
  formal,	
  part	
  informal	
  and	
  part	
  social,	
  there	
  will	
  always	
  be	
  the	
  act	
  of	
  ‘connecting’	
  one’s	
  self	
  to	
  people,	
  content,	
  systems,	
  
networks,	
  etc.	
  during	
  the	
  learning	
  process	
  itself	
  …	
  and	
  it	
  may	
  occur	
  through	
  several	
  mediums
How should we call it ?
                                                                Learning 2.0
                                                                  Connectivism
                                    Connected learning


Learning	
  2.0	
  is	
  more	
  like	
  technology	
  term	
  and	
  has	
  been	
  used	
  too	
  much	
  with	
  web	
  2.0.	
  There	
  will	
  be	
  also	
  a	
  web	
  3.0.	
  
Connectivism	
  approach	
  will	
  Qill	
  the	
  cap	
  between	
  learning	
  and	
  the	
  use	
  of	
  technology	
  tools.	
  Connectivism	
  approach	
  highlights	
  capabilities	
  to	
  learn	
  
new	
  and	
  make	
  new	
  connections	
  between	
  people	
  and	
  context.	
  George	
  Siemens	
  describes	
  learning	
  in	
  digital	
  age	
  by	
  following:	
  “	
  learners	
  challenge	
  is	
  
to	
  recognize	
  the	
  patterns	
  which	
  appear	
  to	
  be	
  hidden.	
  Meaning-­‐making	
  and	
  forming	
  connections	
  between	
  specialized	
  communities	
  are	
  important	
  
factors”.	
  In	
  his	
  theory	
  of	
  connectivism	
  learning	
  is	
  considered	
  to	
  happen	
  outside	
  of	
  ourselves.	
  
Connected	
  Learning
If	
  ‘Connected	
  Learning’	
  is	
  part	
  formal,	
  part	
  informal	
  and	
  part	
  social,	
  there	
  will	
  always	
  be	
  the	
  act	
  of	
  ‘connecting’	
  one’s	
  self	
  to	
  people,	
  content,	
  systems,	
  
networks,	
  etc.	
  during	
  the	
  learning	
  process	
  itself	
  …	
  and	
  it	
  may	
  occur	
  through	
  several	
  mediums
Connections
                                               People

                                               Topic

                                               Thread

                                               Sharing updates

                                               Class room presentation




The	
  behaviour	
  of	
  learning	
  will	
  always	
  start	
  with	
  a	
  connection.
Source:	
  Dan	
  Pontefracts	
  http://www.danpontefract.com
The	
  different	
  connections	
  can	
  be	
  called	
  as	
  modalities	
  according	
  to	
  Dan	
  Pontefracts.
Source:	
  Dan	
  Pontefracts	
  http://www.danpontefract.com
Right balance = Quality points of
           learning ?


Balance between different learning ways is difficult to predict and
measure since learning occurs mostly in situated informal ways.

Right balance can be found from the most important quality points
of learning ways in a particular system by testing.
Most important quality points of
                                   learning

                                      Usability

                                      Sozialization

                                      Networking and solving complexity

                                      Web 2.0 tools to support the higher order
                                      thinking skills




Usability,	
  support	
  the	
  ease	
  of	
  use.
Socialization,	
  support	
  of	
  communication	
  and	
  collaborative	
  processes.
Networking	
  and	
  solving	
  complexity.
Web	
  2.0	
  tools	
  to	
  support	
  the	
  higher	
  order	
  thinking	
  skills.

More Related Content

Balancing ways of learning in organizations final0922

  • 1. Balancing the Ways of Learning in Organizations Doel Seminar Helsinki 27-30.9.2011 Antti Katajainen - M.A student Aalto University School of Art and Design
  • 2. Reasons for shifting online learning in organizations Learning has shifted more towards situated learning. Global economics/ Physical distances. Overwhelming amount of information. Knowledge amount has doubled in last ten years. Easy access and spread of Web 2.0 collaborative tools. Cost-effective, fast and effective. Tacit knowledge needs to be stored and shared for future employees. Online communities allow distributed network of people, delivering diversity of opinions at one place.
  • 3. In right balance? Social Informal Formal 80% Informal learning? Informal  learning  processes  such  as  storytelling,  conversation,  coaching  and  apprenticeship   Jay  Cross  (Internettime.com)  points  out  also  that  around  80%  of  individuals’  learning  is  informal.  Informal  learning  can  be  described  as  learning   where  learner  sets  his  or  her  own  learning  objectives.   Formal  learning  can  be  seen  as  opposite  to  this,  where  someone  else  like  teacher  or  instructor  sets  the  objective.    Occurs  usually  in  learning  events   as  classroom  teaching.  It  is  presented  in  time  logical  or  sequential  approach  to  a  topic. Social  exchange  of  ideas  &  knowledge  by  interactive  discussions
  • 4. Social learning Network Collective Me Group Source:  Dron  &  Anderson,  2007 “Object-­‐centric  sites  allow  users  to  share,  comment  up  on,  and  display  a  wide  range  of  digital  media,  such  as  photos,  music,  books  owned  or  read,   citations,  or  music  recordings.  Ego-­‐centric  sites  usually  contain  proQiles,  personal  diary  spaces  (blogs),  lists  of  friends,  community  discussions,  and   other  tools  that  allow  users  to  locate,  work,  and  play  with  each  other”.  Actually  successful  software  for  learning  supports  both  social  networking   ways.   Group  is  related  in  organizational  setting  as  a  specialized  group  where  the  knowledge  is  shared  but    not  necessary  with  the  whole  other  community. Networks  enable  ad-­‐hoc  creation  of  group  networking.   Collectives  characterized  by  software  meditated  aggregation:Tag  clouds  are  good  examples  of  collectives  where  individually  created  information/ link  cloud  leads  us  to  a  larger  network  of  collectively  created  resources.
  • 5. How should we call it ? Learning  2.0  is  more  like  technology  term  and  has  been  used  too  much  with  web  2.0.  There  will  be  also  a  web  3.0.   Connectivism  approach  will  Qill  the  cap  between  learning  and  the  use  of  technology  tools.  Connectivism  approach  highlights  capabilities  to  learn   new  and  make  new  connections  between  people  and  context.  George  Siemens  describes  learning  in  digital  age  by  following:  “  learners  challenge  is   to  recognize  the  patterns  which  appear  to  be  hidden.  Meaning-­‐making  and  forming  connections  between  specialized  communities  are  important   factors”.  In  his  theory  of  connectivism  learning  is  considered  to  happen  outside  of  ourselves.   Connected  Learning If  ‘Connected  Learning’  is  part  formal,  part  informal  and  part  social,  there  will  always  be  the  act  of  ‘connecting’  one’s  self  to  people,  content,  systems,   networks,  etc.  during  the  learning  process  itself  …  and  it  may  occur  through  several  mediums
  • 6. How should we call it ? Learning 2.0 Learning  2.0  is  more  like  technology  term  and  has  been  used  too  much  with  web  2.0.  There  will  be  also  a  web  3.0.   Connectivism  approach  will  Qill  the  cap  between  learning  and  the  use  of  technology  tools.  Connectivism  approach  highlights  capabilities  to  learn   new  and  make  new  connections  between  people  and  context.  George  Siemens  describes  learning  in  digital  age  by  following:  “  learners  challenge  is   to  recognize  the  patterns  which  appear  to  be  hidden.  Meaning-­‐making  and  forming  connections  between  specialized  communities  are  important   factors”.  In  his  theory  of  connectivism  learning  is  considered  to  happen  outside  of  ourselves.   Connected  Learning If  ‘Connected  Learning’  is  part  formal,  part  informal  and  part  social,  there  will  always  be  the  act  of  ‘connecting’  one’s  self  to  people,  content,  systems,   networks,  etc.  during  the  learning  process  itself  …  and  it  may  occur  through  several  mediums
  • 7. How should we call it ? Learning 2.0 Learning  2.0  is  more  like  technology  term  and  has  been  used  too  much  with  web  2.0.  There  will  be  also  a  web  3.0.   Connectivism  approach  will  Qill  the  cap  between  learning  and  the  use  of  technology  tools.  Connectivism  approach  highlights  capabilities  to  learn   new  and  make  new  connections  between  people  and  context.  George  Siemens  describes  learning  in  digital  age  by  following:  “  learners  challenge  is   to  recognize  the  patterns  which  appear  to  be  hidden.  Meaning-­‐making  and  forming  connections  between  specialized  communities  are  important   factors”.  In  his  theory  of  connectivism  learning  is  considered  to  happen  outside  of  ourselves.   Connected  Learning If  ‘Connected  Learning’  is  part  formal,  part  informal  and  part  social,  there  will  always  be  the  act  of  ‘connecting’  one’s  self  to  people,  content,  systems,   networks,  etc.  during  the  learning  process  itself  …  and  it  may  occur  through  several  mediums
  • 8. How should we call it ? Learning 2.0 Connectivism Learning  2.0  is  more  like  technology  term  and  has  been  used  too  much  with  web  2.0.  There  will  be  also  a  web  3.0.   Connectivism  approach  will  Qill  the  cap  between  learning  and  the  use  of  technology  tools.  Connectivism  approach  highlights  capabilities  to  learn   new  and  make  new  connections  between  people  and  context.  George  Siemens  describes  learning  in  digital  age  by  following:  “  learners  challenge  is   to  recognize  the  patterns  which  appear  to  be  hidden.  Meaning-­‐making  and  forming  connections  between  specialized  communities  are  important   factors”.  In  his  theory  of  connectivism  learning  is  considered  to  happen  outside  of  ourselves.   Connected  Learning If  ‘Connected  Learning’  is  part  formal,  part  informal  and  part  social,  there  will  always  be  the  act  of  ‘connecting’  one’s  self  to  people,  content,  systems,   networks,  etc.  during  the  learning  process  itself  …  and  it  may  occur  through  several  mediums
  • 9. How should we call it ? Learning 2.0 Connectivism Learning  2.0  is  more  like  technology  term  and  has  been  used  too  much  with  web  2.0.  There  will  be  also  a  web  3.0.   Connectivism  approach  will  Qill  the  cap  between  learning  and  the  use  of  technology  tools.  Connectivism  approach  highlights  capabilities  to  learn   new  and  make  new  connections  between  people  and  context.  George  Siemens  describes  learning  in  digital  age  by  following:  “  learners  challenge  is   to  recognize  the  patterns  which  appear  to  be  hidden.  Meaning-­‐making  and  forming  connections  between  specialized  communities  are  important   factors”.  In  his  theory  of  connectivism  learning  is  considered  to  happen  outside  of  ourselves.   Connected  Learning If  ‘Connected  Learning’  is  part  formal,  part  informal  and  part  social,  there  will  always  be  the  act  of  ‘connecting’  one’s  self  to  people,  content,  systems,   networks,  etc.  during  the  learning  process  itself  …  and  it  may  occur  through  several  mediums
  • 10. How should we call it ? Learning 2.0 Connectivism Connected learning Learning  2.0  is  more  like  technology  term  and  has  been  used  too  much  with  web  2.0.  There  will  be  also  a  web  3.0.   Connectivism  approach  will  Qill  the  cap  between  learning  and  the  use  of  technology  tools.  Connectivism  approach  highlights  capabilities  to  learn   new  and  make  new  connections  between  people  and  context.  George  Siemens  describes  learning  in  digital  age  by  following:  “  learners  challenge  is   to  recognize  the  patterns  which  appear  to  be  hidden.  Meaning-­‐making  and  forming  connections  between  specialized  communities  are  important   factors”.  In  his  theory  of  connectivism  learning  is  considered  to  happen  outside  of  ourselves.   Connected  Learning If  ‘Connected  Learning’  is  part  formal,  part  informal  and  part  social,  there  will  always  be  the  act  of  ‘connecting’  one’s  self  to  people,  content,  systems,   networks,  etc.  during  the  learning  process  itself  …  and  it  may  occur  through  several  mediums
  • 11. Connections People Topic Thread Sharing updates Class room presentation The  behaviour  of  learning  will  always  start  with  a  connection. Source:  Dan  Pontefracts  http://www.danpontefract.com
  • 12. The  different  connections  can  be  called  as  modalities  according  to  Dan  Pontefracts. Source:  Dan  Pontefracts  http://www.danpontefract.com
  • 13. Right balance = Quality points of learning ? Balance between different learning ways is difficult to predict and measure since learning occurs mostly in situated informal ways. Right balance can be found from the most important quality points of learning ways in a particular system by testing.
  • 14. Most important quality points of learning Usability Sozialization Networking and solving complexity Web 2.0 tools to support the higher order thinking skills Usability,  support  the  ease  of  use. Socialization,  support  of  communication  and  collaborative  processes. Networking  and  solving  complexity. Web  2.0  tools  to  support  the  higher  order  thinking  skills.