This document discusses how brands can build strong connections by leveraging "mavens", or highly connected influencers. It provides the following key points:
1) Mavens have large social networks averaging over 600 connections and will comment on brands they believe in multiple times per year, reaching over 150 people in their networks. This can lead to thousands of impressions for a brand.
2) Mavens drive purchases, having a minimum 120% greater purchase impact than regular consumers despite being only 10% of the audience. Their messaging frequency and influence on purchases is much higher.
3) Successful modern brands say less than they do, focus on purpose before profits, and engage both internally and externally to build strong
7. WHAT BUILDS GREAT BRANDS?
• When the brand promise & business are aligned
• When the behaviours are evidence of the beliefs
8. MAVENS DRIVE CONNECTIONS
Average Social
Network Size
>600 Connections
+ 580
10 mavens will comment on a brand they believe in at least 4x a
year making a proper connection with 150 people in their
networks
Therefore 1 Maven inspires other Mavens and those on
Maven periphery. This leads to up to 6,000 high quality
impressions
Sources: McKinsey Quarterly WOM 2010, Bain “Making Social Media Work” 2011, Boston Consulting Group, Various
9. MAVENS DRIVE PURCHASES
3x
100
PEOPLE
10
MAVENS
Message
frequency
1.2 x
Mininum 120% greater
purchase impact with
10% of the audience
Sources: McKinsey Quarterly WOM 2010, Bain “Making Social Media Work” 2011, BCG
At least 4x more impact on
catalyzing a purchase in
others
150 x
12. Average brand contribution to market cap
Brand
Assets
Brand
Assets
15%
32%
68%
85%
EMERGING MARKETS
ESTABLISHED MARKETS
source: BusinessWeek, BrandZ, Interbrand
13. The end goal of a purposeful brand? To endure.
"Making an enduring company, is both far harder,
and far more important than making an enduring product"
- Steve Jobs
24. ARRHENIUS PURPOSE
Dream – the higher
purpose
To be a catalyst for society to create a world worth inheriting
Our focus
Beliefs (what ideals do we share?)
We believe:
• that growth is not incompatible with
sustainability
• in good faith
• in making money
• in being generous with counsel & action
• in first hand experience & expertise
• that members are never alone
Fight self-inflicted damage by slowing climate change
Character (what is a perfect employee
like?)
Arrhenius members:
• Get stuff done
• Are intellectually honest
• Are brave
• Are vocal
• Can be trusted
• Are always decent & polite