Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo

Bpm lifecycle ppt

•Download as PPTX, PDF•
•

The BPM lifecycle consists of 6 phases: 1) Process identification to determine what processes can be automated. 2) Process discovery to create "as-is" process models. 3) Process analysis to identify issues and improvement opportunities. 4) Redesign processes to create improved "to-be" process designs. 5) Process implementation by systemically using BPM software or non-systemically. 6) Process monitoring and controlling on an ongoing basis to measure performance and make adjustments.

1 of 8
BPM Lifecycle
Bpm lifecycle ppt
• Phase 1: Process Identification • The first task is to assess processes (BPA, Business Process Assessment) • Enterprises need to know what process can be implemented automation • What are the processes involved • Process is related to the implementation of in-house or outside in the implementation • Risk assessment • Existing processes which may be located in the bottleneck link
• Phase 2: Process discovery • Once the process has been identified the next step is process discovery • One of the outcomes of this phase is one or several as-is process models. • These as-is process models should reflect the understanding that people in the organization have about how work is done. • Process models are meant to facilitate communication between stakeholders involved in a BPM initiative • Diagrams are used to understand the process model such as flow charts, nodes (activity node, control node, event node)
• Phase 3: Process analysis • The identification & assessment of issues & opportunities for process improvement • Collecting information about time spend in each task of the process i.e. amount of time spend on actually the work and idle time • Also collecting information regarding rework means one or several tasks are repeated because something went wrong!!
• Phase 4: Redesign of Business Processes • Depending on the results of the business process analysis, there may be a need to design new processes, or redesign the existing ones. The objective is to come up with a process design that provides a full picture of the work, from end to end, to guarantee the delivery of value to customers. • The main concern in this phase is to determine whether the process is good “as is”, or if it should be redesigned in a better, more appropriate “to be” process. • Understanding of the intention of the organization with respect to the business process, such as what they want to achieve and how they are going to use the process to achieve them. • Documentation of the work to be performed through process modeling, in detail: • Time, duration and frequency of performance of work • Methodologies, tools and techniques used • Sequence of activities within the work process
• Phase 5: Process Implementation • The designed (or redesigned) process will be implemented. Implementation is performed either systemically or non- systemically. • Systemic implementation entails the use of specific software and technologies in implementing the process design. • Non-systemic implementation is when these technological BPM tools are not used. • The choice between the two will largely depend on the nature of the business process and, in a small part, on the resources of the organization. After all, the use of technology is bound to cost the company.
• Phase 6: Process Monitoring and Controlling • The process, once implemented, requires tracking, measuring, and controlling, which is supposed to be done on a continuous basis. The purpose of these is to: • Obtain necessary information to ascertain whether changes or adjustments must be made to the process design, or even to the resources and tools used in its implementation. • Measure performance of the process to gauge whether it, indeed, leads to the achievement of organizational goals and objectives. • Business process analytics are the main inputs in this phase, where historical analytics are used for process controlling purposes. Monitoring of the business activities are usually done through the use of dashboards and rule-based notifications, particularly in organizations that have their own IT infrastructure that they can use for the BPM initiatives.

More Related Content

Bpm lifecycle ppt

  • 3. • Phase 1: Process Identification • The first task is to assess processes (BPA, Business Process Assessment) • Enterprises need to know what process can be implemented automation • What are the processes involved • Process is related to the implementation of in-house or outside in the implementation • Risk assessment • Existing processes which may be located in the bottleneck link
  • 4. • Phase 2: Process discovery • Once the process has been identified the next step is process discovery • One of the outcomes of this phase is one or several as-is process models. • These as-is process models should reflect the understanding that people in the organization have about how work is done. • Process models are meant to facilitate communication between stakeholders involved in a BPM initiative • Diagrams are used to understand the process model such as flow charts, nodes (activity node, control node, event node)
  • 5. • Phase 3: Process analysis • The identification & assessment of issues & opportunities for process improvement • Collecting information about time spend in each task of the process i.e. amount of time spend on actually the work and idle time • Also collecting information regarding rework means one or several tasks are repeated because something went wrong!!
  • 6. • Phase 4: Redesign of Business Processes • Depending on the results of the business process analysis, there may be a need to design new processes, or redesign the existing ones. The objective is to come up with a process design that provides a full picture of the work, from end to end, to guarantee the delivery of value to customers. • The main concern in this phase is to determine whether the process is good “as is”, or if it should be redesigned in a better, more appropriate “to be” process. • Understanding of the intention of the organization with respect to the business process, such as what they want to achieve and how they are going to use the process to achieve them. • Documentation of the work to be performed through process modeling, in detail: • Time, duration and frequency of performance of work • Methodologies, tools and techniques used • Sequence of activities within the work process
  • 7. • Phase 5: Process Implementation • The designed (or redesigned) process will be implemented. Implementation is performed either systemically or non- systemically. • Systemic implementation entails the use of specific software and technologies in implementing the process design. • Non-systemic implementation is when these technological BPM tools are not used. • The choice between the two will largely depend on the nature of the business process and, in a small part, on the resources of the organization. After all, the use of technology is bound to cost the company.
  • 8. • Phase 6: Process Monitoring and Controlling • The process, once implemented, requires tracking, measuring, and controlling, which is supposed to be done on a continuous basis. The purpose of these is to: • Obtain necessary information to ascertain whether changes or adjustments must be made to the process design, or even to the resources and tools used in its implementation. • Measure performance of the process to gauge whether it, indeed, leads to the achievement of organizational goals and objectives. • Business process analytics are the main inputs in this phase, where historical analytics are used for process controlling purposes. Monitoring of the business activities are usually done through the use of dashboards and rule-based notifications, particularly in organizations that have their own IT infrastructure that they can use for the BPM initiatives.