CCCS Digital Badging Taskforce Whitepaper BMP 1130

Colorado Community College System Digital Badge Initiative | A New Paradigm for Credentials
COLORADO
COMMUNITY COLLEGE
SYSTEM DIGITAL
BADGE INITIATIVE | A
NEW PARADIGM FOR
CREDENTIALS
The Colorado Community College System (CCCS) is unique across
the nation because of its dual oversight of the state’s community
colleges and vocational education. Because of its unique position,
CCCS can position itself to supply educational, industry, and
workforce demanded credentials while enhancing and
complimenting secondary and post-secondary education pathways
with digital badges. This paper explores how CCCS can leverage
digital badges or micro-credentials to document criteria-based
accomplishments and provide a portable, verifiable mechanism to
display competency in new subject areas, course work,
certificates, and degree programs.
digital badge
initiative white
paper

Digital Badge Initiative | A New Paradigm for Credentials
Representatives from four colleges and the System office who are interested in
providing an overview of how digital badges should function and be managed within our system
collaborated to prepare this white paper. Each of the representatives should be considered
experts in their colleges on the subject and should be considered key players in implementing a
digital badge pilot on their campuses. Five sections make up the white paper: overview,
challenges, badge platform design, solutions, and recommendations.
Overview
The Colorado Community College System (CCCS) is unique across the nation because of its dual
oversight of the state’s community colleges and vocational education. Because of its unique
position, CCCS can position itself to supply educational, industry, and workforce demanded
credentials while enhancing and complimenting secondary and post-secondary education
pathways with digital badges. The term badge has different meanings for people. Four our
purposes, the term badge equates to digital badges or micro-credentials and represent a shift
away from attendance-based certificates to criteria-based accomplishments and provide a
portable, verifiable mechanism to display competency in new subject areas, course work,
certificates, and degree programs.
Digital badges
Digital badges are an electronic representation and recognition of skills and credentials
earned by a learner. In order to receive a digital badge, participants must meet a learning
outcome or demonstrate their content mastery or new skills. Two archetypes of digital badges
are emerging:
● Participatory badges are achievement oriented, involve surface learning, and tend to be
extrinsic motivating.
● Skills based badges represent mastery of skills, meeting competencies through deep
learning, and tend to be intrinsically motivating. Learners earning skill based digital
badges meet set levels of competencies that are evaluated through authentic
assessment, rigorous requirements, and/or industry certifications.
Educators and innovative industry leaders agree that digital badges are evolving into a key
credential that can be used to meet current education and workforce needs. Therefore, a
badging system needs to be framed in a way that’s acceptable to higher education and
workforce. CCCS needs to be proactive in the establishment of a digital badge system or they
will be reactive in dealing with proprietary and for-profit digital badge systems.

Digital Badges and Known Credentials: Proving Competency and Consistency across Multiple
Institutions
Nationally and internationally there is an active conversation around the subject of a
one-to-one match between digital badges and known credentials such as courses and
certificates. The Lumina Foundation’s Connecting Credentials Frameworks uses competencies
as common reference points to help understand and compare the levels and types of
knowledge and skills that underlie degrees, certificates, industry certifications, licenses,
apprenticeships, badges, and other credentials. CCCS is fortunate to have a Common Course
Numbering System (CCNS) for all courses taught at the colleges that represent a prescribed set
of competencies.
What CCCS Provides:
● Consistency across secondary and post-secondary courses through the use of the CCNS.
● Courses within the CCNS carry the same prefix, number, title, credits, description,
competencies and outline.
● Ease of transfer for students from one community college to another and from the
community college to the four-year educational institutions through articulation
arrangements between high schools and the community colleges (CCCS.edu).
Industry and employers’ value CCCS certificates and degrees because they represent
training and preparation designed to meet workforce needs. The CCNS provides consistent
representation of specific competencies across multiple institutions. To achieve the same value
in CCCS digital badges, it is important to apply the same transparency to the development of
badge competencies.
Digital badges
● Are validated indicators of an accomplishment, skill, quality, or competency acquired in
various learning settings (formal or informal, online, or traditional classroom).
● Provide verifiable evidence about the skill level, competency, and accomplishments of
the badge earner.
● Add value to CCCS community colleges because they allow us to respond to the
emerging demand for alternative credentials that are directly connected to career
pathways.
The increasing focus on competency based education (CBE), combined with the demand
for alternative credentials, positions CCCS’s digital badge initiative in a supporting role to help
the system achieve two of the Colorado Community College System’s Strategic Plan 2015-2025
bold solutions:
 Transform the Student Experience.

o Beginning in Fiscal Year 2017, develop 10 competency-based courses per
year.
o Design three accelerated and competency-based strategic pathways per year
in statewide disciplines with high student demand beginning in FY2020.
 Create Education without Barriers through Transformational Partnerships.
o Develop competency-based criteria to grant credit for prior experiences in
order to widen educational pathways while reducing time to credential
completion.
o Design experiential learning opportunities in all programs.1
Digital badges help fulfill the bold solutions of CCCS’s Strategic Plan because:
● They are learner focused, community centered, and industry driven micro
credentials.
● They provide validation of skills and competencies but also support learning that is
actively in progress.
● They represent scaffolded skill acquisition through digital badge based learning
pathways and competency maps.
● They improve a person’s ability to clearly demonstrate mastery of skills and
knowledge with evidence rather than the traditional measure of learning associated
with seat time.
● They provide a wealth of information contained in the associated metadata
including:
o the issuer;
o date of issue;
o description of criteria/competency;
o evidence of meeting the criteria/competency;
o standards associated with the badge; and,
o an expiration date (if needed).
All of the metadata contained in the digital badge can be validated and verified to ensure that
the information cannot be tampered with, altered, or modified. Digital badges give employers
and workforce centers immediate access to the evidence of learning the digital badge
represents.
1
Colorado Community College System, Strategic Plan 2015-2025: Goals, Key Strategies, Key Performance
Measures, https://www.cccs.edu/wp-content/uploads/2012/08/StrategicPlan.pdf

Badge Earners
● Have the ability to collect and curate their knowledge, skills, and experience from across the
web in one place.
● Retain control over whether to publish their badges or keep them private.
● Have an easy way to show a portfolio of skills without third parties having to wade through
a mountain of data.
Digital badges also contain information not normally found on a traditional transcript.
The metadata is “baked” into the badge, meaning that the data are embedded into the image
file. The metadata include what the badge represents, who earned it, and who issued it. Other
data include an expiration date if the credential is based on specific time sensitive certifications.
Although digital badges are static at time of issuance, authenticated changes can be entered to
reflect the badge earner’s new name, effective dates of the credential if the original dates are
wrong, recertification, and additional evidence that may be added to a badge.
Additionally, a digital badge can be revoked for a variety of reasons such as a credential
is no longer valid, the wrong badge was issued to an individual, and an earner does not meet
the criteria to maintain accreditation for the credential represented by the digital badge.
Challenges
There are several challenges CCCS colleges face as they begin to develop and issue digital
badges. These challenges include press releases on badges, assuring learners that badges are in
demand and useful for industry, identifying a bridge platform, and increasing student demand
for badges in educational settings.
1. A spotlight on CCCS badges by the press and media: Recent CCCS media press releases
in early 2015 stated “CCCS is developing a new designation to improve students’ ability
to gain employment and to meet industry demands. The designation is called a badge.
At this time the focus is on programs for the manufacturing industry.”2
Information from
the initial news release was picked up and repeated in several regional and national
publications. With the spotlight on Colorado’s advancement into digital badges, it is
urgent that CCCS provide a use case or proof of concept of digital badges.
2. Lack of formalized processes and framework for badges: As CCCS develops its digital
badge system, collaboration among different stakeholders (e.g., post-secondary
education and training institutions, state and local certification and licensing agencies,
2
Colorado Community College System, The Colorado Community College System Develops a New Designation
to Improve Students’ Ability to Gain Employment (Press Release, June 30, 2015),
https://www.cccs.edu/2015/06/the-colorado-community-college-system-develops-a-new-designation-to-improve-
students-ability-to-gain-employment/

workforce centers, employers and industries, civic organizations) is essential as the
comprehensive digital badge ecosystem framework is developed. A digital badge
ecosystem consists of issuers, earners, and consumers/receivers. The ecosystem
includes the interwoven processes of creating, managing, issuing, earning, receiving,
and displaying badges with the technology which supports the validation, recognition,
endorsement, and overall acceptance of badges by relevant stakeholders. This is a
complex system which relies on agreements among stakeholders on the value of digital
badges because of the competencies and evidence of mastery of competency contained
in the metadata of the digital badge.
3. Selecting an appropriate badging platform that is secure, reliable, and can be
integrated within existing student record systems: A key barrier to the implementation
of a digital badge platform is the difficulty post-secondary institutions have in selecting
an appropriate badging platform. The emerging digital badge platform marketplace has
produced many digital badge beta platforms, not-so-reliable plugins, platform-hosting
issues (spam, security, maintenance costs, administration), and even unexpected
unclear public-hosting policies.3
Additional items to be addressed in the selection of a
badging platform include users’ privacy, secured longevity of the contents and
metadata, and integration within existing student record systems.
4. Prospective demand from K-12 students: Students from K-12 institutions in Colorado,
including Aurora Public Schools and Denver Public Schools, receive badges for their K-12
experiences. Digital badges help students display the skills needed for a post-secondary
program through the competencies mastered in workshops attended, awards won, and
specific projects completed. While students may not be able to gain post-secondary
credit for their learning; however, badges would show progressive learning. Because of
the ability of K-12 students to more fully engage in their learning journey by earning
digital badges, they are going to increasingly demand digital badges as they progress to
their post-secondary educational journey.
Digital Badge Platform Design
Digital badge development can occur at the local, state, or national level of an
organization or institution. Because digital badges are equivalent to micro-credentials issued by
an institution, establishing criteria regarding who has the authority to issues digital badges is
3
W.I. O'Byrne, Challenges in launching and hosting an open, digital badge initiative, July 31, 2013,
http://wiobyrne.com/challenges-in-launching-and-hosting-an-open-digital-badgeinitiative/

critically important. For the purpose of this white paper, the authority to issue badges is
defined as an individual, department, or institution that CCCS authorizes as a digital badge
issuer. A digital issuer has the ability to define a competency, prepare the assessment for that
competency, and designing the image and metadata.
As CCCS moves forward in the creation of a digital badge ecosystem, it is important to
ensure that digital badges issued by any CCCS authorized entity are enhancements to an
established course or program of study and remain consistent across all CCCS colleges. To
facilitate badge consistency across multiple institutions and ensure the value of digital badges
as micro-credentials, it is important to apply the same transparency to the development of
badges as the CCNS has provided for courses.
Once the badge has been designed, a host for the online display must be identified. This
online display is referred to as a badge platform. A badge platform affords the ability to track
the location of evidence and supporting details so that digital badges are portable. We
recognize that badge earners bear the responsibility to manage their individual portfolios of
digital badges received including a storage solution. Current options for the storage and display
of earned badges include web-based portfolios (e-portfolios), the Mozilla Backpack, and some
social media apps. Web-based tools give badge earners the flexibility to store badges earned in
one central, portable portfolio tailored to each instance of display. Given that adult learners
may earn badges from multiple organizations and businesses, a digital badge platform system
should allow for managing and sharing a holistic view of students, not only their learning-
related accomplishments while at any CCCS institution.
A concern of any issuer of digital badges is that a badge platform offers many levels of
data contained in the metadata stored in badges themselves, primarily: requirements,
achievement evidence, and timestamps. As new digital badging platforms enter the
marketplace, each badging platform, even if built with the Mozilla Open Badge Code, uses
slightly different terminology to express knowledge/skills/competences. The inability of
metadata to be transferred between digital badge platforms and the lack of consistency among
badging platforms encoded extensions within the digital badge metadata are major challenges
to the establishment and maintenance of a large scale digital badging ecosystem. It is important
to understand that even though CCCS considers itself a system of colleges, CCCS is truly 15
separate entities (13 brick and mortar institutions, CCCOnline, and the system administrative
offices) that would be interacting within a digital badge ecosystem, in addition to Colorado
businesses, industries, workforce centers, and other educational institutions.
An additional consideration is an understanding of the way in which the new micro-
credential system would fit into the existing student management system. To deliver the value
promised by digital badges, it is important that digital badges and the associated metadata be
stable for 5-10 years. Competencies identified in digital badges need to granular and

document competency based learning. Until an integrated competency-based student
information management system is available within our current course/certificate/degree
student information management system, a digital badging management system should run
parallel to the existing Banner system.
What Solutions are Available
As we establish a large scale (enterprise) digital badge ecosystem, student learning
outcomes are strengthened through identifiable, granular, observable units inherent in an
evidence based badge design that is consistent within the metadata code, Open Badge
Standard. It is important that the uniform terminology, consistent extensions, and the same
competency semantics are used. The essential consistency can only be achieved if all CCCS
institutions use a system-wide badging platform with a uniform process to establish and issue
digital badges. Additionally, any badging platform must allow an individual institution to retain
ownership of the metadata as well as downloading and transfer capabilities of the metadata.
With this information in mind, in a series of meetings, the taskforce generated a
statement of work and criteria needed for a pilot and enterprise badging platform solution to
be used to evaluate existing badging platforms. The CCCS Badge Platform Pilot-Enterprise
Request for Proposal (appendix A) was sent out to the leading badging platforms: Acclaim,
Badger, Badge List, Credly, CSULogics, and Red Critter. Utilization of a standard set of criteria
allowed the taskforce to compare like items across many platforms.
Development and deployment of a pilot digital badging platform averaged 3-6 months,
and an enterprise solution based off a year pilot varied in timeframe depending upon whether
implementation is phased or launched system wide.
Recommendations
To achieve the development of a digital badge system which include evidence of the
specific skills and competencies:
1. Implement a timeline in which one or more of the suggested pilots can be designed
and running within 6 months.
2. Secure $5,000 in funding (in the current CCCS 2015-2016 budget) for the
development of a digital badging platform.
a. Select one of the top 2 badge platforms (see appendix B and C) which were
comparable in price and functionality for the digital badge pilot.
i. The two badging platforms which seem to offer the best fit for CCCS are
Credly and CSULogics.

1. If CCCS wants to show support for Colorado businesses, then
CSULogics is the platform to use.
ii. Understanding that digital badge ecosystem is expanding to K-12 schools,
Colorado universities and workforce centers, it would be very beneficial
to have CCCS colleges using the same platform to allow for greater data
mining and seamless feedback loops among K-12, 2-4 year institutions,
workforce centers, and Colorado employers and industries.
b. Develop a limited pilot Technical Math for Industry digital badges.
i. Technical Math digital badges identify proficient or mastery
achievement with academic content directly related to competencies
needed in the workplace. For instance, students can take the Technical
Math MOOC assessments for Basic Mathematics and badge in the one or
all of the 4 competencies: Ratio, Proportion and Percent, Units of
Measure, Numbers, Powers of 10, and Scientific Notation. Community
College of Aurora’s CNA program has many applicants for the limited
number of student slots, and while math is not a required course to enter
the program, instructors know students who have mastery of ratio
proportion and percent and units of measure have more success while in
the program and are more likely to complete the program. A digital
badge system isn't just a transcript and work portfolio; it's a way to
structure the process of education itself.
c. Develop a limited pilot for Advanced Manufacturing digital badges.
i. NIMS credentials are industry-recognized national standards and third
party objective assessments which help secure jobs in the manufacturing
sector. NIMS digital badges help students demonstrate mastery
performance in required competency or group of competencies which
are valued in jobs such as certified machinist, toolmaker, or CNC setup
programmer. Each badge allows the employer to click through to more
detailed levels of evidence and explanation—documents, assessment
results, hyperlinks, video, and more.
d. Develop a limited pilot for online faculty development digital badging project
with FRCC, CCA and CCD.
i. Many instructors enhance their teaching practice through workshops,
seminars, and other non-credit programs; digital badging offers a flexible,
personalized way for faculty and staff to plan, document, and share their
accomplishments. In contrast to attendance or participation in a
workshop or conference, a digital badge indicates that the faculty

member has met some external criteria in order to receive it.
Implementation of faculty development digital badges programs and
initiatives offer numerous initiatives for instructors for improving the
quality of teaching and thereby enhancing the student learning
experience.
3. Develop a system wide enterprise solution, to follow the pilot model within 12-15
months after the pilot.
a. Approximate start-up cost for a system wide enterprise solution annually is
$65,000 (see appendix B and C) for unlimited earner accounts under the
CCCS brand.
i. Development of white label solutions (individual college branded badges)
for each of the 13 brick and mortar colleges is approximately $4,950 per
college (one-time charge per site see appendix B and C)
b. Personnel expenses would include instructional designer, visual designer and
a curriculum & program competency alignment manager funded positions
for approximately $300,000 per year with fringe.
4. Align the development and management of digital badge competencies with our
current common course numbering system.
a. Create a central digital badge management and processing system including
uniform policies and procedures for badge documentation in credit and non-
credit courses. It is anticipated that badge requests from colleges could
include non-credit competencies, professional development for faculty and
staff, Career and Technical Education (CTE) competencies, guaranteed
transfer (GT) competencies, student work experience and industry
certifications and a centralized management system ensures consistency
within the badges and adds value to the CCCS brand.
5. Use the current prior learning assessment (PLA) policy and procedures for
processing any outside CCCS digital badges into any CCCS college identified program.

References
Boerner, H. (2015, August 7). Unlocking the Power of Digital Badges in Manufacturing. Retrieved
November 3, 2015, from http://www.aacc21stcenturycenter.org/article/unlocking-the-power-of-digital-
badges-in-manufacturing/
Carey, K. (2012, April 8). A Future Full of Badges. Retrieved November 17, 2015, from
http://chronicle.com/article/A-Future-Full-of-Badges/131455/
Connecting Credentials A Beta Credentials Framework: Building a system for communicating about and
connecting diverse credentials. (2015, June 11). Retrieved October 20, 2015, from
https://www.luminafoundation.org/files/resources/connecting-credentials.pdf
Marquez, J. (2015, June 11). Colorado Community College System Develops a New Designation to Help
Students Get Jobs. Retrieved October 29, 2015, from
http://yourhub.denverpost.com/blog/2015/07/colorado-community-college-system-develops-a-new-
designation-to-help-students-get-jobs/102439/
O'Byrne, W.I. (2013, July 31). Challenges in launching and hosting an open, digital badge initiative.
Retrieved October 20, 2015 from http://wiobyrne.com/challenges-in-launching-and-hosting-an-open-
digital-badgeinitiative/

Appendix A
BACKGROUND, OVERVIEW & GOALS
The Colorado Community College System (CCCS) is seeking information for a badge platform that
1. Supports CCCS Badging Initiative growth, use, and reporting from pilot to system wide adoption
at all 13 community colleges; CCCS departments, such as CCCOnline, Educational Services,
Special Projects, and others; system partners, and students.
2. Provides an enterprise solution for a white label product and white label branding for each of
the 13 colleges and CCCS departments with three modes of entry into the badging dashboard
for three types of users.
3. Provide badge earners with access to their badges that does not require single sign on or having
users go through a gate to claim their badges.
STATEMENT OF WORK
CCCS would like an estimate and degree to which the following features could be provided.
Required Features:
1. White label badge platform for all 13 colleges
2. Ability to scale from pilot to system wide implementation for 13 community colleges, various
CCCS departments, system partners as needed, and students. CCCS includes over 150,000
students and issues over 17,000 degrees and certificates annually.
3. Ability to issue, track, and generate reports on badges at the system level (All colleges), college
level, and department level.
4. Ability to allow for at least three levels of users: System Administrators, Editorial (allows badge
creation and alignment with Student Learning Outcomes), and Instructor level (allows issuance
of badges to students).
5. Ability to be managed at the system level, and also allow for settings and branding at the college
level.
6. Ability to issue badges through auto generated email, allow badge earners to select which
badges to display, and allow display of earned badges on earners media of choice such as
Mozilla Backpack or similar backpacks/ portfolios and social media such as LinkedIn.
7. Ability to interface (API or LTI) with and import/export from D2L Learning Management System.
Ability to stay connected to D2L through continuous improvement.
8. Ability to import data from a MEP installation of Banner for student-level data.
9. Ability to export data in bulk in CSV format.
10. Provide dashboard for administrator, editor, issuer (faculty), and student dashboards that allow:
a. Creation of graphical badge and metadata based on the Open Badge Platform
b. Display Issued Badges in a Catalog
c. Issue Badges
d. Integration with Social Media

e. Generation of Reports
f. If your solution also allows hosting of badges
i. Display Badges Earned
ii. Allow Badge Earners to manage their badges
g. Intuitive and easy to use in creation, alignment and issuing of white label badges.
Features that would be nice, but are not required:
1. Badge design and style guide
2. Server hosting, monitoring, and maintenance
“Cherry on the top” Features:
1. CCCS “owns” the metadata and will be able to move metadata to future platform(s) when
technology enables convenient transfer.
2. If supplying a badge hosting solution in addition to the badge issuing platform, it is important for
the hosting platform to have the ability to import badges from other providers and platforms.
Students can collect badges from multiple sources into a single “briefcase” that is then portable for
the student.
Vendors should address the following questions:
1. What is your pricing structure? Is there an annual licensing fee? Per user charge to maintain issued
badges? Storage rate charge? Number of badges issued? Administrative user accounts? Can you
give prices based, as appropriate?
a. If your pricing structure is to charge per student, do we have to purge our data and/or are we
charged per student even if they’re no longer at the institution? How long does the software
keep historical data?
2. Is your offering an on-site solution, or is it cloud-based? If the system is installed on-site, what
system requirements would be involved (e.g. Hardware or VM, operating system, CPUs, memory,
etc.)?
a. If there is a cloud-based solution, what data security measures are taken to protect student
data? Has your company been certified in any way as compliant with student privacy laws?
b. If cloud-based, how much storage will be available to us and how is it managed?
c. If cloud based, how do you securely connect to the local CCCS servers for data transfer?
d. How often are maintenance and/or upgrades needed for the solution? What is the expected
downtime for maintenance windows?
3. Do you have a help desk to support end users? If yes, what are its hours?
4. Does your system generate e-mails, if so do you host your own SMTP server?
5. Will we be able to download data and keep on our computers? If not, for how long will we have
access to the data?
a. Can we work with extracted data without having to programmatically tie into the actual
database or inject other data?
b. Do we own the data?

c. Can we access the raw data anytime we want?
d. What is the data backup schedule (frequency of data backup)?
e. If we can export the data in bulk, who would do that? You, the platform company, or us?
6. Is your system WCAG Level 2 AA compliant? If not, what is your plan to reach WCAG Level 2 AA
compliance?
7. Do you ever have to customize this integration and if so, is it included in the price?
8. Do you support integration with any Learning Management System? What about D2L
(Brightspace)? Canvas?
a. If yes, is it LTI or API based?
b. If yes, what tables are read and what tables are updated?
9. Do you support integration with any student management system such as Ellucian Banner in a
MEP environment?
a. If yes, what tables are read and what tables are updated?
10. Can you provide us with contacts at other schools that are using your software for a badging
platform?

Glossary
Badge: Badge is a representation of a skill, learning achievement or experience. Badges can
represent competencies and involvements recognized in online or offline life. Each badge is
associated with an image and some metadata.
Digital Badges: A digital badge is an online representation of a badge earned.
Metadata: Metadata provides information about what the badge represents and the evidence
used to support it. Metadata is structured information that describes, explains, locates, or
otherwise makes it easier to retrieve, use, or manage an information resource. Metadata is
often called data about data or information about information. (National Information Standards
Organization)
Open Badges: Open Badges take digital badges one step further. They are more suitable to be
used as credentials as they have information about the learning experience baked in. Open
Badges can be validated by anyone wanting to check up on an individual's claim to knowledge
or skills.
Open Badge Standard Code: Open badge code is node.js code and represents badges in .json
data blobs embedded in .png files.
Open Badge Infrastructure (OBI): Open badge infrastructure technology supports independent
badge issuers and displayers. OBI includes the metadata specification, APIs, verification
framework, Backpack and software tools.
ROLES
Earner: A badge earner is someone who earns a badge (either by applying or being
directly issued with it). The earner can use their Backpack to manage and share their
badges.
Issuer: A badge issuer is an organization or individual who issues Open Badges to their
community. The issuer is responsible for defining badges, making them available to
earners and handling applications for them. Badge issuing can involve participants with
various specific roles, such as application assessors, badge creators and administrators.
Consumer: A badge consumer can be a website, organization, or person who accesses
publicly shared Open Badges and displays them for badge earners.

Author
Brenda Perea
Colorado Community College System, Academic Affairs

CCCS Digital Badging Taskforce Whitepaper BMP 1130

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CCCS Digital Badging Taskforce Whitepaper BMP 1130