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1© 2013
Strategic Risk Management
As a CFO: Getting Risk
Management Right
An overview of recent research and suggested best
practices
Bruce McCuaig - Director Solution Marketing GRC
Bob Tizio - VP, GRC Officer – Americas, SAP America Inc.
2© 2013
Agenda
• Overview of ERM research findings
• The state of ERM today
• Three value questions: a simple strategy for ERM
• 10 questions ERM must answer
• Case Study
• Q&A
3© 2013
Risk Management Is
Growing In Importance
4© 2013
Investment in ERM Technology is Lagging
5© 2013
Enterprise-wide View of Exposures is Poor
6© 2013
Surprises Are Persistent
7© 2013
Qualitative Approaches Are Used for ERM
8© 2013
Enterprise Level Risk Inventories Are
Emerging Slowly
9© 2013
Integration Is Gaining Recognition
10© 2013
Integrated Approaches Are
Exceeding Expectations
11© 2013
ERM Today: Still Immature by Comparison
Risk management vs. Financial
management maturity criteria
Financial
management
Risk
management
Certified professionals a r
Standardized methodology a r
Independent audits a r
Board involvement a ar
Standardized reporting a r
Supporting technology a a
12© 2013
Market
Risks
OperationsRisks
Finance
Risks
Human
Capital
Risks
IT
Risks
Legal
Risks
Supply
Chain
Risks
“Silo” or “Stove-pipe” Risk Management
ERM Today: Still Siloed After All These Years
13© 2013
ERM Today: “Control” Paradigms Dominate
14© 2013
ERM Today: Risk Reporting is Evolving
15© 2013
ERM Today: Monitoring and Review is Weak
16© 2013
Three Value Questions:
A Simple Strategy for ERM
Where is the
fundamental
value of the
business?
• Risk Management will
only add value if
aligned with value
drivers
What drives that
value?
• Risk Management will
only drive results if
complex cause/effect
relationships are
understood
What can cause
catastrophic loss
or disruptive
opportunity?
• ERM professionals
must identify
emerging risks and
opportunities
Caution: Any risk management
approach whose only goal is to add
controls will simply add cost. Risk
responses must reflect risk appetite
17© 2013
Ten Questions for Getting ERM Right
18© 2013
Risk Management As A Factor Of
Success And An Integral Part Of
Effective Corporate Management
19© 2013
Items To Be Discussed
Risk Management Trends
Prerequisites and Key Factors for Successful Risk
Management
Strategic Risk Management
Elements of an integrated strategic/operational risk
management model
Providing transparency of risk information
20© 2013
Current Challenges Facing
Companies And Risk Trends
Risk Management needs to focus on interdependencies & interconnection of risks
Focus on
new &
disruptive
technologies
Focus on
External
Impacts
Overall economic
& political
conditions
Uncertainty
surrounding political
leadership affecting
markets
Rapid speed of
disruptive
technological
innovations &
social networks
within the industry
May outpace our
ability to compete and
manage risks.
Focus on
Legal and
Regulatory
Compliance
Focus on
Profitable
Growth &
Market
Penetration
Focus on
Data
Protection &
Cyber
Security
Regulatory changes
and heightening
regulatory scrutiny
May affect the manner
in which
organization’s
products and services
will be delivered
Increasing
competition and
profitability
pressure
Because of market
consolidation
Cyber threats have
the potential to
significantly disrupt
core operations
Compromising
privacy
& information
security protection
21© 2013
The Risk Management
Requirements Are Increased
External view
to integrate
outside-in
risk factors
Expanded
view on risk
trends and
risk patterns
Combine
operational &
strategic risk
management
Linkage of
risk trends to
operational &
strategic
targets
Transform risk management from:
purely operational focus to combine both operational & strategic
focus with outside-in views
compliance view to being a trusted business partner
being a pure facilitator & reporter to an advisor & supporter role
WHAT
22© 2013
Resulting In New Implications For Successful
And Effective Risk Management
Shared targets
to achieve
business
objectives
Risk
management
along strategic
priorities
Closer
collaboration
and integration
into business
processes
Senior business
people with
extensive
know-how
from the
respective
areas
Risk Managers as
business
enabler
HOW
23© 2013
The Right Conditions Of A Risk Management Organization
Are Key Factors Of Successful Risk Management
Drive Risk Culture from the Top
Integrate risk management into board area
priorities and projects to drive risk
management from the top and enable risk
managers.
A right organizational setup
A right level of integration throughout the
company – global vs. decentralized
organization
A tailored risk management approach
One view on risks combining operational and
strategic priorities and the integration of risk
management into the decision process.
A changed role of a risk manager
Risk managers with business know-how and
extensive business experience to give
guidance, provide mitigations and risk
transparency.
So you can:
• Get closer to the business
• Be involved & integrated
• Have insight into risk trends
• Foster collaboration &
business insights
24© 2013
SAP’s Global Governance Structure
25© 2013
Effective Risk Management is
Created By The Combination of
“Business Partnering” And “Stewardship”
… while maintaining a
level of trust and
confidence.
Stewardship
Compliance, Transparency,
Policy & Standards
Enable the business to take
risk-based decisions at any
time…
Business Partner
Value-adding risk management
services to business
26© 2013
Key Success Factor Of A Successful Risk
Management Approach Is The Connection
Between Bottom-up And Top-down Risk
Strategic Risk Management
with strong focus on strategic targets, initiatives
& external trends and factors
to identify root causes
Operational Risk Management
with strong focus on financial, operational and compliance
targets
to identify risk patterns & risk trends
enables
deliversKRIs
End-to-End Risk Management
27© 2013
enables
deliversKRIs
“What are early
signs of disruptive
change and how do
we adapt to
emerging risks?”
“The latest
competitive move –
how does it affect
my targets?”
“Do I have the risk
business model in
place to achieve my
strategic targets?”
“Has compliance
been ensured in our
goals?”
“Which external events
(technology, market, economy,
political, etc.) could challenge the
execution of our strategy and do
we have mitigation plans?”
“Do we have the
needed
transparency and
independent risk
insight?”
“How do latest
disruptive
technologies affect
my products and
buyers behaviour?”
“Are all teams
aligned to execute
on our strategic
goals?”
External Factors
Internal Factors
Strategic Risk Management Provides Deeper
Insight, Greater Transparency And Enables
Risk-based Decision Making
28© 2013
Strategic Risk Management Combines Different
Views on Strategic Risks and Opportunities
Identify challenges not yet visible to management & business owner
Earlyidentification,visibilityandunifiedviewofmost
criticalrisksandopportunitiesendangeringthe
achievementofgrowth&innovationtargets
Early identification & development of right response strategy
Risk
related to
the
execution
of targets
Risk
Scenarios
External
Trends &
Risk
Drivers
Internal
Prediction
Adaptationtochangesintheexternal
environment
enables
deliversKRIs
“What are early
signs of disruptive
change and how di
we adapt to
emerging risks?”
“The latest
competitive move –
how does it affect
my targets?”
“Do I have the risk
business model in
place to achieve my
strategic targets?”
“Has compliance
been ensured in our
goals?”
“Which external events
(technology, market, economy,
political, etc.) could challenge the
execution of our strategy and do we
have mitigation plans?”
“Do we have the
needed
transparency and
independent risk
insight?”
“How do latest
disruptive
technologies affect
my products and
buyers behaviour?”
“Are all teams
aligned to execute
on our strategic
goals?”
29© 2013
Strategic Risk Management Uses Tools And
Services To Get An Independent View On Risks To
Support The Strategic Business Objectives
Holistic identification of
risks & opportunities
related to growth &
innovation drivers
Identification of emerging
risks and opportunities based
on a 360° risk assessment
across all board areas
involving different
stakeholders inside and
outside of a strategic initiative,
including comprehensive
mitigation strategies.
Outside-in view
Earlier adaptation to
changes in the
external environment
through Competitive
Market Intelligence
(CMI) and
engagement with
analysts.
Innovative Tools
e.g. “Early Prediction” for
strategic initiatives through
Wisdom of the Crowd
leveraging the knowledge
and insight of employees
independent from
hierarchies.
Interconnectedness
& Dependencies
Identification of key
interdependencies that
affect multiple strategic
initiatives and might
hinder the overall
execution of our strategy.
Significant
Material Risks
Early detection of
relevant material risks,
quite often tail risks,
that could potentially
materialize and
significantly impact
the achievement of
strategic objectives.
30© 2013
The Path To A Risk-smart Business
R
Strategy
Management
Process
Risk adjusted
Riskadjusted
Riskadjusted
Risk adjusted
Comprehensive view of
potential strategic risks
based on external and
internal business
variables, with regards to
their impact on strategic
objectives and their
relevance to a company’s
strategic priorities.
Trigger of mitigation
steps and corrective
actions.
.
Strategy mapping and Strategic Risk Assessments of selected key risk areas which have the
potential to impact our business results and intangible values such as reputation and brand image.
Strategic Risk
Assessments of selected
strategic initiatives &
business cases.
Scenario management &
simulation to “stress
test“ key assumptions and
impact
Internal early warning
system.
.
Manage the relationship between strategy performance, risks and controls.
Key risk indicators (KRIs) can be presented alongside key performance indicators (KPIs)
to monitor their impact on value drivers.
Strategy Development
Strategy Execution
31© 2013
Strategic Risk Management Is Dependent On An
Integrated And Effective Operational Risk Management
• Risk Managers in the Sales &
Consulting area assess projects
and opportunities based on
High-Risk Scenarios
• These High-Risk Scenarios are
based on
• Early warning through KRIs
• Extensive business
experience
• Database of previous
incidents
• This enables risk managers to
act as business partner and
advisor
• The RDOA is a risk-based decision
process:
• based on SAP’s risk appetite
• to get ownership for appropriate
mitigations and approval for residual
risks at various levels of the company
• up to the Executive Board level…
• leading to full transparency
• The Executive Risk Committee
focuses on top projects and risk
trends on a regional level to mitigate
possible project risks (bottom up
approach).
• Involvement of relevant
stakeholders (CFO, COO, risk
management, legal, regional
management) and top management
attention through executive
sponsors (e.g. CFO, CEO).
• Top risks and global risk trends are
transferred on a global level to
evaluate the possible impact and
define mitigations
High Risk Scenarios Risk Delegation of Authority
(RDOA)
Executive Risk Committees
32© 2013
The Outcome Of Integrated Risk Management
To Effective Corporate Management
Preparedness to react
faster on external
trends & factors
through early warning &
high transparence
combined with a high
degree of effective
mitigations.
Higher return on risk
management
investment through
tangible business
value add of senior risk
managers delivering
true business value.
Creation of a risk-
aware culture in which
people understand their
role in contributing to
the achievement of
objectives.
Effective combination
of operational and
strategic risk
management through
an end2end risk
management enables
effective execution on
strategic targets and
goals.
33© 2013
Successful Risk Management Requires
Appropriate Transparency Of Risk Information
Need a system to accumulate risk information- we are
using SAP’s GRC suite.
Risks are validated by activity owners.
Operational risk information is provided monthly to key
stakeholders.
Quarterly Board report prepared detailing key strategic
and operational risks.
In process of moving to a consume on demand model
for real time risk reporting via Ipad reporting.
34© 2013
iPad Application for Real Time Risk Reporting
35© 2013
Thank You!
Strategic Risk Management As a CFO:
Getting Risk Management Right
36© 2013
Thank You Sponsors!
PLATINUM
GOLD
SILVER
DIAMOND

More Related Content

Strategic Risk Management as a CFO: Getting Risk Management Right

  • 1. 1© 2013 Strategic Risk Management As a CFO: Getting Risk Management Right An overview of recent research and suggested best practices Bruce McCuaig - Director Solution Marketing GRC Bob Tizio - VP, GRC Officer – Americas, SAP America Inc.
  • 2. 2© 2013 Agenda • Overview of ERM research findings • The state of ERM today • Three value questions: a simple strategy for ERM • 10 questions ERM must answer • Case Study • Q&A
  • 3. 3© 2013 Risk Management Is Growing In Importance
  • 4. 4© 2013 Investment in ERM Technology is Lagging
  • 5. 5© 2013 Enterprise-wide View of Exposures is Poor
  • 8. 8© 2013 Enterprise Level Risk Inventories Are Emerging Slowly
  • 9. 9© 2013 Integration Is Gaining Recognition
  • 10. 10© 2013 Integrated Approaches Are Exceeding Expectations
  • 11. 11© 2013 ERM Today: Still Immature by Comparison Risk management vs. Financial management maturity criteria Financial management Risk management Certified professionals a r Standardized methodology a r Independent audits a r Board involvement a ar Standardized reporting a r Supporting technology a a
  • 13. 13© 2013 ERM Today: “Control” Paradigms Dominate
  • 14. 14© 2013 ERM Today: Risk Reporting is Evolving
  • 15. 15© 2013 ERM Today: Monitoring and Review is Weak
  • 16. 16© 2013 Three Value Questions: A Simple Strategy for ERM Where is the fundamental value of the business? • Risk Management will only add value if aligned with value drivers What drives that value? • Risk Management will only drive results if complex cause/effect relationships are understood What can cause catastrophic loss or disruptive opportunity? • ERM professionals must identify emerging risks and opportunities Caution: Any risk management approach whose only goal is to add controls will simply add cost. Risk responses must reflect risk appetite
  • 17. 17© 2013 Ten Questions for Getting ERM Right
  • 18. 18© 2013 Risk Management As A Factor Of Success And An Integral Part Of Effective Corporate Management
  • 19. 19© 2013 Items To Be Discussed Risk Management Trends Prerequisites and Key Factors for Successful Risk Management Strategic Risk Management Elements of an integrated strategic/operational risk management model Providing transparency of risk information
  • 20. 20© 2013 Current Challenges Facing Companies And Risk Trends Risk Management needs to focus on interdependencies & interconnection of risks Focus on new & disruptive technologies Focus on External Impacts Overall economic & political conditions Uncertainty surrounding political leadership affecting markets Rapid speed of disruptive technological innovations & social networks within the industry May outpace our ability to compete and manage risks. Focus on Legal and Regulatory Compliance Focus on Profitable Growth & Market Penetration Focus on Data Protection & Cyber Security Regulatory changes and heightening regulatory scrutiny May affect the manner in which organization’s products and services will be delivered Increasing competition and profitability pressure Because of market consolidation Cyber threats have the potential to significantly disrupt core operations Compromising privacy & information security protection
  • 21. 21© 2013 The Risk Management Requirements Are Increased External view to integrate outside-in risk factors Expanded view on risk trends and risk patterns Combine operational & strategic risk management Linkage of risk trends to operational & strategic targets Transform risk management from: purely operational focus to combine both operational & strategic focus with outside-in views compliance view to being a trusted business partner being a pure facilitator & reporter to an advisor & supporter role WHAT
  • 22. 22© 2013 Resulting In New Implications For Successful And Effective Risk Management Shared targets to achieve business objectives Risk management along strategic priorities Closer collaboration and integration into business processes Senior business people with extensive know-how from the respective areas Risk Managers as business enabler HOW
  • 23. 23© 2013 The Right Conditions Of A Risk Management Organization Are Key Factors Of Successful Risk Management Drive Risk Culture from the Top Integrate risk management into board area priorities and projects to drive risk management from the top and enable risk managers. A right organizational setup A right level of integration throughout the company – global vs. decentralized organization A tailored risk management approach One view on risks combining operational and strategic priorities and the integration of risk management into the decision process. A changed role of a risk manager Risk managers with business know-how and extensive business experience to give guidance, provide mitigations and risk transparency. So you can: • Get closer to the business • Be involved & integrated • Have insight into risk trends • Foster collaboration & business insights
  • 24. 24© 2013 SAP’s Global Governance Structure
  • 25. 25© 2013 Effective Risk Management is Created By The Combination of “Business Partnering” And “Stewardship” … while maintaining a level of trust and confidence. Stewardship Compliance, Transparency, Policy & Standards Enable the business to take risk-based decisions at any time… Business Partner Value-adding risk management services to business
  • 26. 26© 2013 Key Success Factor Of A Successful Risk Management Approach Is The Connection Between Bottom-up And Top-down Risk Strategic Risk Management with strong focus on strategic targets, initiatives & external trends and factors to identify root causes Operational Risk Management with strong focus on financial, operational and compliance targets to identify risk patterns & risk trends enables deliversKRIs End-to-End Risk Management
  • 27. 27© 2013 enables deliversKRIs “What are early signs of disruptive change and how do we adapt to emerging risks?” “The latest competitive move – how does it affect my targets?” “Do I have the risk business model in place to achieve my strategic targets?” “Has compliance been ensured in our goals?” “Which external events (technology, market, economy, political, etc.) could challenge the execution of our strategy and do we have mitigation plans?” “Do we have the needed transparency and independent risk insight?” “How do latest disruptive technologies affect my products and buyers behaviour?” “Are all teams aligned to execute on our strategic goals?” External Factors Internal Factors Strategic Risk Management Provides Deeper Insight, Greater Transparency And Enables Risk-based Decision Making
  • 28. 28© 2013 Strategic Risk Management Combines Different Views on Strategic Risks and Opportunities Identify challenges not yet visible to management & business owner Earlyidentification,visibilityandunifiedviewofmost criticalrisksandopportunitiesendangeringthe achievementofgrowth&innovationtargets Early identification & development of right response strategy Risk related to the execution of targets Risk Scenarios External Trends & Risk Drivers Internal Prediction Adaptationtochangesintheexternal environment enables deliversKRIs “What are early signs of disruptive change and how di we adapt to emerging risks?” “The latest competitive move – how does it affect my targets?” “Do I have the risk business model in place to achieve my strategic targets?” “Has compliance been ensured in our goals?” “Which external events (technology, market, economy, political, etc.) could challenge the execution of our strategy and do we have mitigation plans?” “Do we have the needed transparency and independent risk insight?” “How do latest disruptive technologies affect my products and buyers behaviour?” “Are all teams aligned to execute on our strategic goals?”
  • 29. 29© 2013 Strategic Risk Management Uses Tools And Services To Get An Independent View On Risks To Support The Strategic Business Objectives Holistic identification of risks & opportunities related to growth & innovation drivers Identification of emerging risks and opportunities based on a 360° risk assessment across all board areas involving different stakeholders inside and outside of a strategic initiative, including comprehensive mitigation strategies. Outside-in view Earlier adaptation to changes in the external environment through Competitive Market Intelligence (CMI) and engagement with analysts. Innovative Tools e.g. “Early Prediction” for strategic initiatives through Wisdom of the Crowd leveraging the knowledge and insight of employees independent from hierarchies. Interconnectedness & Dependencies Identification of key interdependencies that affect multiple strategic initiatives and might hinder the overall execution of our strategy. Significant Material Risks Early detection of relevant material risks, quite often tail risks, that could potentially materialize and significantly impact the achievement of strategic objectives.
  • 30. 30© 2013 The Path To A Risk-smart Business R Strategy Management Process Risk adjusted Riskadjusted Riskadjusted Risk adjusted Comprehensive view of potential strategic risks based on external and internal business variables, with regards to their impact on strategic objectives and their relevance to a company’s strategic priorities. Trigger of mitigation steps and corrective actions. . Strategy mapping and Strategic Risk Assessments of selected key risk areas which have the potential to impact our business results and intangible values such as reputation and brand image. Strategic Risk Assessments of selected strategic initiatives & business cases. Scenario management & simulation to “stress test“ key assumptions and impact Internal early warning system. . Manage the relationship between strategy performance, risks and controls. Key risk indicators (KRIs) can be presented alongside key performance indicators (KPIs) to monitor their impact on value drivers. Strategy Development Strategy Execution
  • 31. 31© 2013 Strategic Risk Management Is Dependent On An Integrated And Effective Operational Risk Management • Risk Managers in the Sales & Consulting area assess projects and opportunities based on High-Risk Scenarios • These High-Risk Scenarios are based on • Early warning through KRIs • Extensive business experience • Database of previous incidents • This enables risk managers to act as business partner and advisor • The RDOA is a risk-based decision process: • based on SAP’s risk appetite • to get ownership for appropriate mitigations and approval for residual risks at various levels of the company • up to the Executive Board level… • leading to full transparency • The Executive Risk Committee focuses on top projects and risk trends on a regional level to mitigate possible project risks (bottom up approach). • Involvement of relevant stakeholders (CFO, COO, risk management, legal, regional management) and top management attention through executive sponsors (e.g. CFO, CEO). • Top risks and global risk trends are transferred on a global level to evaluate the possible impact and define mitigations High Risk Scenarios Risk Delegation of Authority (RDOA) Executive Risk Committees
  • 32. 32© 2013 The Outcome Of Integrated Risk Management To Effective Corporate Management Preparedness to react faster on external trends & factors through early warning & high transparence combined with a high degree of effective mitigations. Higher return on risk management investment through tangible business value add of senior risk managers delivering true business value. Creation of a risk- aware culture in which people understand their role in contributing to the achievement of objectives. Effective combination of operational and strategic risk management through an end2end risk management enables effective execution on strategic targets and goals.
  • 33. 33© 2013 Successful Risk Management Requires Appropriate Transparency Of Risk Information Need a system to accumulate risk information- we are using SAP’s GRC suite. Risks are validated by activity owners. Operational risk information is provided monthly to key stakeholders. Quarterly Board report prepared detailing key strategic and operational risks. In process of moving to a consume on demand model for real time risk reporting via Ipad reporting.
  • 34. 34© 2013 iPad Application for Real Time Risk Reporting
  • 35. 35© 2013 Thank You! Strategic Risk Management As a CFO: Getting Risk Management Right
  • 36. 36© 2013 Thank You Sponsors! PLATINUM GOLD SILVER DIAMOND

Editor's Notes

  1. Our survey tells us that standards and practices for ERM are a mess.