This document provides guidance on using challenge abstraction to understand a challenge more deeply and identify potential new challenges. It discusses identifying key variables that may affect the initial challenge through stakeholder interviews and observation. The challenge canvas is described as mapping the initial challenge at the center with surrounding variables that could lead to new challenges integrating aspects of the original problem and specific variables. Interviews are suggested to understand factors shaping the challenge scope and potentially identify new challenges.
2. • This tool is used when we already have a general understanding
of the challenge.
• We want to understand the challenge environment or a potential new
challenge that derive from the initial challenge.
4. Canvas
How to read this canvas?
• At the center is the initial challenge.
• At the circumference are the variables that may affect the initial
challenge.
• In between are the potential new challenges.
A potential new challenge integrate the basic of the initial challenge
and the specificity of selected variables.
5. Identify Variables
How to proceed?
• First, we need to discover the variables. These important factors that may
change the challenge scope.
• Once we have define the variables.We can go with the writing of potential
new challenges.
Discovering variables can be a long process you can conduct using tools like
stakeholder interview, observation, qualitative and quantitative analysis.
6. Interview
I suggest that you run rounds of interviews with challenge stakeholders
to understand underlying factors that could affect the challenge scope.
Re-frame you challenge question if needed proposing different
alternatives.
This will help you to validate that the assumed challenge is really at the
origin of dysfunction, alternatively you would have a potential new
challengeto propose.