Change management is a systematic approach to dealing with change from both an organizational and individual perspective. It involves adapting to change, controlling change, and effecting change. Change management is defined as transitioning individuals, teams, and organizations to a desired future state. It is the process of managing the people side of change to achieve business outcomes. Reasons for change management include dealing with crises, coping with globalization, improving performance gaps, improving organizational culture, introducing new technologies, identifying opportunities, and reacting to internal and external pressures. Key aspects of successful change management include having a compelling need for change, a clear vision, senior management commitment, effective communication, preparation for the unexpected, and celebrating small wins.
3. What is Change Management
Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the individual level. It has at least three different aspects, including: adapting to change, controlling change, and effecting change
“Change managementis an approach to transitioningindividuals, teams and organizations to a desired future state” -Wikipedia
“Change management is the process, tools and techniques to manage thepeople-sideof change to achieve the required business outcome” -Josef Prosci
4. Why Change Management?
Dealing with crisis
Cope with globalization
Performance gaps
Improve organizational culture
Introduction of new technology
Identification of opportunities
Reaction to internal and external pressure
Customers, competition, changing government regulations etc
Change for the sake of change
5. Characteristics of Change Management
Compelling need for change
Clear vision
Commitment of senior management
Initial resistance to change followed by confusion and uncertainty
Effective communication
Prepare for the unexpected
Celebrate small wins
Support of Leadership layers at different levels –to sustain change organization wide
10. Switch Framework –Chip and Dan HeathDirect the Rider
Follow the bright spots
Script the critical moves
Point to the destination
Find the feelingShrink the feelingGrow your people
Tweak the environment
Build habits
Rally the herd
Motivate the elephant
Show the path
http://www.allaboutpresentations.com/2010/09/book-review-switch-by-chip-dan-heath.html
11. Change Model –Kurt Lewin
http://www.sharepointchange.com/blog-sharepoint-and- change/category/lewins%20three%20steps%20model%20of%20change