The document provides a summary of Charles Behm's work experience and qualifications. It details his 15 years of IT experience including roles as a VMware and Storage Engineer, Windows Server Engineer, and Lead VMWare Engineer. It lists his military experience in the US Army Reserves and deployments to Iraq in support of Operation Iraqi Freedom. It also outlines his relevant certifications in storage, VMware, and security.
1. Charles Behm
VMware/Storage Engineer
Security Clearance: < Secret >
Current work location < Global International >
2035 Hillside Dr
ELY, IA 52227
319-743.8366
NEC98@hotmail.com
Relevant General and Specialized Experience
Combat decorated veteran with 15 years IT experience ---- Accomplished IT professional with
demonstrated success implementing strategic IT initiatives that improve the business functionality with
positive impacts on the bottom line. Technology savvy self-starter, adept at moving into new
environments and extrapolate from existing experience to quickly adapt to new technologies fluently.
Military Experience:
US Army Reserves; Combat Engineer / Military Police; 2001 – 2009
Deployed to Active Duty in 2003 to IRAQ in support of Operation Iraqi Freedom
Tribalco 2014- Present
Virtualization Storage Engineer
Lead VMware and Storage Engineer in Support of the US Forces in Afghanistan.
• Virtual infrastructure: Manage, operate, secure and maintain virtual environment consisting of a UCS
Platform, ESXi, vCenter and SRM 6.0, Cisco Nexus Switches, and NetApp FAS Storage.
• Theater Tech refresh: refreshed all virtual systems in theater upgrading physical equipment and virtual
systems. Upgraded from ESXi 5.5 to 6.0 installed and configured a side by side system migrating to a UCS
design. Migration from Dell ESXi Host and Nexus 5020s with NetApp 3270s 7Mode to USC M4 Host,
Nexus 5548/6248 Cluster and interconnect Cluster switches, NetApp FAS2554/2552/8040 running CDOT.
• Designed and implemented Disaster Recovery site. Work on designing a DR plan for failover in case of a
Disaster. Setup 10GB replication link between Datacenters, configured NetApp Snapmirror for data
replication in conjunction with installing and configuring VMware SRM 6.1
• Supported NetApp Storage systems. Provided daily support for storage needs, utilizing software packages
such as OnCommand Systems Manager, VSC (Virtual Storage Console) VM level backups and restores,
OnCommand Unified Manager, Data Fabric Manger, OnCommand Performance Manager and NetApp
ADVA (Advanced Dashbord Virtual Appliance) with Harvest and Gravana. 2. Created and configured all
Aggregates, Volumes, SMVs, and CIFS, using a mixed environment of Fiber Chanel, iSCSI LUNS and
NFS 4.0/4.1
• Worked closely with AD infrastructure team on upgrading all Servers from 2008 R2 to 2012 R2.
Redesigned File Servers with 2012 R2 and implemented CIFS. Worked on Exchange 2016 build to utilize
Snap Manger for Exchange.
• Provided all Engineering, Design and daily support for all Virtual systems, virtual networks, and back end
storage systems, for all bases in Afghanistan.
1
W91QUZ-06-D-0016
2. RuffaloCODY 2013 - 2014
Windows Server Engineer
As a Server Engineer I have lead and completed the following projects.
• VMware virtual infrastructure re-design, Planned and documented the upgrade process for upgrading ESXi
Host from 4.0 to ESXi 5.5. Created Host profiles, DRS affinity rules, HA Clusters to manage a mix of
Windows and Linux Server.
• Network Storage: Designed, documented and planned the Storage infrastructure redesign. Migrated storage
from Dell EquialLogic to NetApp Appliances with zero down time. Implemented NetApp features
SnapMirror for Site to Site recovery, SnapVault for Long-term backups, VSC (Virtual Storage Console) for
VMware backups and restores, Snap Drive and SnapMirror for SQL and Exchange. Converted VMware
Host over to NFS datastores. Mentored Jr System engineers on NetApp and VMware.
• Disaster Recovery: Designed the disaster recovery plan for the Virtual and Physical environments.
Configured 2way Data replication utilizing SnapMirror and Snap vaults.
• Active Directory: Redesigned the current active directory, upgraded the Forest from 2003 to 2008.
• Re-structured OU design creating an easier and more efficient layout, restructured GPO’s and created new
GPO’s to allow for a more structured and efficient administration of the Domain.
• Documented infrastructure design and created SLAs and SOPs.
• Implemented a LYNC2013 company wide system.
• Major responsibilities were to Design, Maintain, and support the virtual infrastructure, NetApp Storage
systems. Windows 2008 AD, and to mentor the Jr Systems Engineers.
Oasys; 2012 –2013
Lead VMWare Engineer
My duties and responsibilities include, but were not limited to:
• Virtual infrastructure design and implementation – Deployed a country wide VMWare
implementation consisting of: five ESXi 4.1 clustered host servers per Data Center, vCenter
running in a clustered environment enabling Distributed Resource Scheduler (DRS) across the
resource pool and High Availability for failover.
• Lead the Design and Testing of VMWare 5.0 built testing environment for upgrading to VMWare
5.0 from 4.1. Lead testing for VMWare View 5.0 and design salutations for VDI implementation.
• Design, implement and supported VMware Production, Development, Test and DR environments
• Implemented, maintained and supported SRM Site Recovery Manager for Disaster Recovery
Sites. Instructed and trained VM Admins on SRM functions and uses.
• Assessed system performance, capacity planning, design and VMware OS evolution and
standardization.
• Designed and documented SOP’s for VMWare, ESXi, vCenter and SRM Processes
• Mentored Systems Administrators and VMWare Admins on all VMWare products and support
issues
• Implemented Solarwinds monitoring for VMWare Environment
• Lead root cause analysis with incident and problem management for VMware systems
• Setup and Implemented VCS for backups and single file restore in vCenter
• NetApp Data on Tap 8 created NSF Datastore connections, iSCSI Luns, Volumes, Snap Mirror,
Snap Vault, Backups, Deduplication, and CIF Shares
2
W91QUZ-06-D-0016
3. FulcrumIT; 2010 – 2011
Systems Engineer
My duties and responsibilities include, but are not limited to:
• Successful US and NATO forces Enterprise Architecture systems implementation – Traveled
throughout Afghanistan to Build Data Centers and Technical Control facilities to provide a higher
class of enterprise services to the war fighting customer.
• Configured NetApp and Dell SANs storage arrays for all shared drives, datastores and backup
devices. Created NFS Shares and LUNS for VM client images and data storage.
• Virtual infrastructure design and implementation – Deployed a country wide VMWare
implementation across twelve sites each consisting of: ten ESXi 4.1 clustered host servers,
vCenter running in a clustered environment enabling Distributed Resource Scheduler (DRS)
across the resource pool and High Availability for failover. Created templates for deploying VM
clients, migrated existing physical servers via VM Converter (P2V) reducing the power, cooling,
logistics costs, and physical equipment footprint which combined together for a significant cost
savings.
• Designed and implemented enterprise systems infrastructure with technologies consisting of
Windows Server 2003 and 2008 R2 Domain Controllers and members servers providing the
following services: Active Directory, DFS replication, DNS, DHCP, Back Exec, Exchange, File
and Print, and SCCM/ConfigMgr with WSUS/SUP for servicing critical warfighting customers
throughout Afghanistan.
Intuit; 2007 – 2010
IT System Consultant
My duties and responsibilities include, but are not exclusive to:
• SQL Database conversion for a major Real Estate investment company with over 20years of data
and an excess for $100 Billion in assets. Converted legacy system data from Access, Excel, and
Oracle to SQL 2005 system using Data transfer tools, SSIS, T-SQL scripts, SQL Import and
Export function.
• Managed 2000/2005 SQL Server infrastructure consisting of 40+ servers. Created and maintained
all maintenance plans, performed backup & restores, monitored user and job activity and
scheduled jobs.
• Installed/upgraded and migrated all versions of SQL Server. Work with and trained clients and
employees in SQL setup, SQL account creations, Maintenance plans, SSAS/SSRS installs, SSRS
website policies, SQL performance issues and troubleshooting SQL Jobs.
• Worked with external clients on Server hardware recommendations for upgrading or migrating to
new SQL systems to best fit their database and company needs.
• Planned and implemented company training environment, improving the training experience for
both internal employees and external clients. Training environment utilized a SQL 2005 backend
running over 100 databases with Citrix client servers publishing multiple applications.
• Gathered and assessed needs from internal business units; created custom solutions to resolve
issues (e.g., system slowdowns, virus outbreaks and process bottlenecks); and developed
functional solutions for business departments.
3
W91QUZ-06-D-0016
4. • Implemented and supported Citrix MetaFrame Presentation Server and Citrix Xenapp 5 server in
a Windows Active Directory environment for internal users and external clients to access
published applications. Citrix Xenapp 5 for Windows 2003 used the Application streaming to
build application profiles for Client use on the external Citrix web site. Setup and supported
environment to include application publishing, user account access, web environment setup,
VMware setup of desktop and server environments.
Plastic Platers Inc.; Network System Administrator; 2006 –2007
My duties and responsibilities include, but are not exclusive to:
• Designed and implemented backbone of network consisting of the Domain Server, Active
Directory, DNS, DHCP, Firewall, Router and switches.
• Monitored Network traffic ran updates on all servers created disaster recovery plans, performed
onsite backups and offsite offloading, setup SAN storage and file sharing.
• Managed 2003 Server infrastructure consisting of 40 networked servers running Terminal Server,
Citrix, and SQL 2005, Remote access (VPN), IIS Web and SharePoint 2007.
• Supported network Quest T1 routers, setup site to site VPN access, Firewall, IP Nat, IP Forward
and Norton Antivirus and IT Security rules.
• Designed and implemented Cisco wireless network throughout company environment
accompanied wireless network with a Mesh Topology Network. Improving the path between the
source system and a destination in the network providing a failsafe wireless network.
NexStar/MBNA; Desktop Server Analyst; 2005 –2006
Contract Employment; IT System Support; 2004 – 2005
McLeodUSA; Sr. Desktop Analyst; 1997 – 2002
Current Certifications
Storage:
• NCIE NetApp Certified Implementation Engineer CDOT
• NCDA NetApp Certified Data Management Administrator 7Mode
• NCSIE NetApp Certified Storage Installation Engineer CDOT
VMware:
• VCA – Cloud
• VCP6 -DCV
Security:
• CompTIA CASP Advances Security Practitioner
• CompTIA Security +
4
W91QUZ-06-D-0016