The document discusses Newgen's cloud-based enterprise solutions. It notes that cloud computing adoption is growing significantly according to various analysts. Newgen offers a secure, reliable cloud-based BPM platform hosted on Amazon that allows for on-demand scalability. The platform reduces costs and risks for customers while providing high value through features like automated processes, rapid deployment, and 24/7 monitoring and maintenance. An example project for a US BPO is described where Newgen's cloud-based solution reduced onboarding time from months to weeks and improved process visibility and customization.
2. Why do I need cloud?
Don’t want to invest in architecture?
Manage multiple processes?
Would like to scale up data quickly?
3. Why do I need cloud?
According to Gartner
25% of new business software will be
delivered as Software as a Service by 2012
20 % of the enterprise applications will be in
the cloud by 2012
Cloud computing will hit mainstream by
2014
4. Why do I need cloud?
According to Forrester
SaaS adoption is three times faster than on
premise systems
Technology improvements in usability,
flexibility, analytics, and standards‐based
integration will enhance the SaaS value
proposition going forward
SaaS deployments have grown significantly
— adoption in large enterprises grew 33%
and adoption in the SMB market grew 50%.
5. Why do I need cloud?
According to leading CIO’s
58% say cloud computing will cause a radical
shift in IT
47% say they are already using it or actively
researching it.
8. Features
BPM Platform
Hosted on Amazon
Suite utilizes SaaS platform
Secure stable and reliable.
Support for both Shared Multitenant Public
& Private Cloud platform.
Global Service by Hosting on world-wide
Amazon Hosting Data Centres.
Currently being used by SIs/BPOs to serve
multiple customers.
9. Features
Reliable hosted Infrastructure
99.5% availability SLA
On Demand Scalability
Infrastructure includes:
Compute
Storage
Bandwidth
Operating System
Database and Application Servers
ISAE 3402 compliant
Multiple level redundancies for reliability
10. Benefits
Scalable BPM Platform as per customer’s
requirements
Dynamic Storage Allocation as per customer’s
requirements
Dynamic Clustering and Load Balancing to
handle increased Load
Rapid Deployment
Enable customers to Shift Focus to Business
and eliminate non critical activities
11. Benefits
Reduce Capital Expenditure and move to
Opex Model
24x7 Monitoring & Maintenance
High Availability
Inbuilt Disaster Recovery
Option for Public or Private Cloud can be
given to enterprises
12. Cloud Based Process Framework For
a Leading US BPO
Challenges:
Customer On-boarding took 4 to 5 months
Customer specific changes took a long time
and difficult to maintain
Upfront Capital expenditure
Tracking and resolving issues cumbersome
and time taking
Sub-optimal Resource utilization
13. Cloud Based Process Framework For
a Leading US BPO
Automated:
Accounts Payable
Order to Cash
Procure to Pay
14. Cloud Based Process Framework For
a Leading US BPO
Benefits:
BPM PaaS Process Framework reduced
Customer on-boarding time to weeks
Multitenant BPM platform used to service
multiple customers
Customer specific changes, easy to do in
few days
Real time process visibility for continuous
process improvement
OPEX instead of CAPEX