Presented by Steve Kane, Director of Coaching and Certification for Gemba Academy
Part of a leader's job is to help people develop or improve capabilities. Coaching is quickly becoming a highly demanded skill set for leaders at all organizational levels to not only to help people get things done, but also improve their skills so that they can work more independently. There are important differences between coaching and teaching, mentoring, advising, or consulting.
In this webinar, you will learn:
the role of a coach and the person being coached in a business environment
recognizing opportunities to coach and covert coaching
coaching models
coaching as a leadership technique
where to find learning resources
About the Presenter:
Steve is responsible for Gemba Academy's lean coaching and certifications. Prior to Gemba Academy, Steve had a diverse career ranging from being responsible for a large medical device sales territory, plant manager where he leveraged lean methods to drive improvement, and VP Operations at Specialty Silicone Fabricators where he led the lean efforts of the company. He has served on the western region board of The Association for Manufacturing Excellence and has worked with the Michigan Lean Learning Consortium and the California Central Coast Lean Forum.
2. Our Presenter
About Steve Kane
• BA, Philosophy, University of California, Santa Cruz
• Director of Coaching & Certification, Gemba Academy
• Previous roles include:
– VP Operations at Specialty Silicone Fabricators
– Plant Manager
– Medical Device Sales
– Reserve Police Officer and Sheriff
• Organizations:
– Association for Manufacturing Excellence
– Michigan Lean Consortium
– California Central Coast Lean Forum
8. Manager
One who is responsible for
getting things done through
other people
9. Coach
One who partners with clients in a
thought-provoking and creative process
that inspires them to maximize their
personal and professional potential.
19. What to look for
Clarity on both point A and Point B
Reflecting on what they don’t know
rather than talking about what they do
Scientific thinking - PDCA
Specificity and confidence on the next
step
21. Do Don’t
Let client’s own their milestones and
obstacles
Problem-solve, advise, or suggest
Keep clients focused Let clients go too far off into the weeds
Internalize the coaching model Read from the kata card or script
Know what you’re trying to achieve as a
coach
Rob learners of their opportunity to
make discoveries
Dig deeper for absolute clarity Let the learner off the hook with vague
responses
Ask “What” Ask “Why”
Detach yourself from the outcome Get involved with the learner’s process
Key Points
23. Coaching Resources
Drive, Daniel H. Pink
Toyota Kata Practice Guide, Mike Rother
Managing to Learn, John Shook
John Maxwell Coaching Certification - johnmaxwellteam.com
Coach U – coachu.com
International Coach Federation – coachfederation.org
27. Future Webinars
• KaiNexus Training Team Office Hours
– April 9, 2020 – 1 to 1:30 pm ET
• Bill Griffith: “Strategy Deployment: Driving Strategies Across the System"
– AVP Integration and Standardization at Broward Health
– April 30 – 1 to 2 pm ET
30. Q&A
• Web:
– www.kainexus.com
– blog.kainexus.com
– www.gembaacademy.com
• Webinars on Demand:
– www.kainexus.com/webinars
• Social Media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus
Mark Graban
Senior Advisor, KaiNexus
Mark@KaiNexus.com
Presenter: Steve Kane
Director of Coaching and Certification, Gemba Academy
steven@gembaacademy.com