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Community of Practice - Self Care for Change Practitioners

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Prosci ANZ
Prosci ANZ

Catherine Smithson presented on self-care for change practitioners. She discussed how change jobs are demanding and require resilience. Resilience involves behaviors, thoughts and actions that can be learned. She provided five tips for resilience: focus on priorities rather than trying to do everything, find a change buddy, don't take issues personally, avoid perfectionism, and keep perspective. The presentation aimed to help change practitioners replenish and maintain resilience through challenges.

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Self Care For Change Practitioners Presented by: Catherine Smithson Managing Director December 7 2016 Change Community of Practice Webinars
Introducing Being Human •  Founded in 1993 •  Our mission: develop change-capable people and organisations so they achieve the benefits of change •  Prosci Primary Affiliate Australia and New Zealand since 2006 2
Where to find today’s slides and recording 3 Being Human Company Linked in Profile – Follow us! Being Human Pty Ltd page - Like us! Search for Being Human Pty Ltd. Recorded version. Follow us for notifications on new posts www.slideshare.net/ BeingHumanAustralia/presentations Slides and recording Follow us for notifications on new posts
4 Don’t Log in!
Agenda •  Resilience and the change practitioner •  Looking back at 2016 •  Top 5 tips •  Your experiences? 5
Why is resilience so important for the change practitioner? •  Change jobs are demanding: •  Size and scope •  Responsibility •  Hours and intensity of work •  Constantly changing •  Influencing people 24/7 •  We can be held to a higher standard •  Role model for change and leadership - walk the talk •  Can’t ever have a bad day at the office! •  Facilitating and supporting other people - emotionally demanding 6
On the upside •  Playing a part in major changes •  Once in a lifetime experiences – changes that matter •  Make the impossible, possible •  Being part of a first class team •  Building lasting relationships •  Personal learning •  Others? 7
What is resilience? 8 It’s the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress… …. It means "bouncing back" from difficult experiences. Research has shown that resilience is ordinary, not extraordinary. People commonly demonstrate resilience. It is is not a trait that people either have or do not have. It involves behaviors, thoughts and actions that can be learned and developed in anyone. Source: American Psychological Society
Community of Practice - Self Care for Change Practitioners
Optimism – Dr Martin Seligman and the Positive Psychology Program •  Key element of resilience •  Not hardwired! •  Can be learned •  Benefits: •  manage stress more efficiently •  less cases of moderate to severe depression ‘ •  decreased levels of anxiety •  more successful in the world of business - in the full optimistic attitude, energy increases, and so does productivity. •  Take the Optimism Test 10Source: https://positivepsychologyprogram.com/learned-optimism/
11
What builds resilience? 1.  Having caring and supportive relationships within and outside the family. 2.  The capacity to make realistic plans and take steps to carry them out. 3.  A positive view of yourself and confidence in your strengths and abilities. 4.  Skills in communication and problem solving. 5.  The capacity to manage strong feelings and impulses. 12Source: American Psychological Society
13
Tip 1: Focus: don't try and do everything •  Focus on your priorities. •  Go back to your assessments and tools and see what you should be doing at this point. •  Are you trying to do everything for everyone? •  Try: “Yes, I can, but that means I won't be able to do the following… which one do you want me to focus on?”
Tip 2: Find a change buddy •  Find a colleague you can bounce ideas off •  Inside or outside your organisation •  Change practitioners are very generous •  Most people will provide a sounding board to help you work through an issue or change 15
Tip 3: Don’t take it personally •  When you encounter people who are being resistant or difficult to deal with, remember it's not you they don't like, it's the change and how it's impacting them. •  "Most people are mostly good most of the time and when they’re not it's due to either fear or frustration.” –Anonymous Prosci graduate •  Focus on what they are scared or frustrated about rather than think it's aimed at you. 16© Prosci Inc. All rights reserved www.change-management.com
Tip 4: Pragmatist or perfectionist? •  Sometimes we care too much & expect too much •  As change practitioners there is only so much we can do – some things are out of ourscope! •  Beware of your inner perfectionist! •  A perfect solution is often not possible •  Focus on what you can actually achieve.. lay track for the future 17
Tip 5: Keep your perspective •  We need to live to fight another day - in the end, some changes are just not going to go well. •  Do your best and take care of yourself - both mentally and physically. •  Take time out to rest and rejuvenate over the break. •  Set your work/life boundaries!
Community of Practice - Self Care for Change Practitioners
End of year reflection 1.  What have you done that you are most proud of? 2.  Is there anything you would do differently? 3.  What is your #1 learning about the people side of change? 4.  What 3 qualities (character, values) do you bring to your “change work”, apart from your technical expertise? 5.  How will you replenish during the break? 20
Community of Practice - Self Care for Change Practitioners
Community of Practice - Self Care for Change Practitioners
Community of Practice - Self Care for Change Practitioners
Resilience and Optimism Resources •  Resilience: Bounce Back From Whatever Life Throws At You by Dr John Nicholson and Jane Clarke •  Books and articles •  Resilience on line Self Assessment •  http://www.nicholsonmcbride.com/resilience/ •  Learned Optimism – Martin Seligman •  https://positivepsychologyprogram.com/learned-optimism/ •  Get through the tough stuff by Charlotte Blair •  https://www.psychologies.co.uk/self/get-through-the-tough- stuff.html. •  American Psychological Association •  http://www.apa.org/helpcenter/road-resilience.aspx 24
More info 25 beinghuman.com.au •  Free Prosci Webinars •  Free Change Community of Practice Webinars •  Prosci Users Group Australia and New Zealand on LinkedIn Have a peaceful Christmas and New Year And best wishes for all your dreams in 2017! Thank you for joining our Change Community of Practice Webinars in 2016! Email your ideas for topics to info@beinghuman.com.au
Where to find today’s slides and recording 26 Being Human Company Linked in Profile – Follow us! Being Human Pty Ltd page - Like us! Search for Being Human Pty Ltd. Recorded version. Follow us for notifications on new posts www.slideshare.net/ BeingHumanAustralia/presentations Slides and recording Follow us for notifications on new posts

More Related Content

Community of Practice - Self Care for Change Practitioners

  • 1. Self Care For Change Practitioners Presented by: Catherine Smithson Managing Director December 7 2016 Change Community of Practice Webinars
  • 2. Introducing Being Human •  Founded in 1993 •  Our mission: develop change-capable people and organisations so they achieve the benefits of change •  Prosci Primary Affiliate Australia and New Zealand since 2006 2
  • 3. Where to find today’s slides and recording 3 Being Human Company Linked in Profile – Follow us! Being Human Pty Ltd page - Like us! Search for Being Human Pty Ltd. Recorded version. Follow us for notifications on new posts www.slideshare.net/ BeingHumanAustralia/presentations Slides and recording Follow us for notifications on new posts
  • 5. Agenda •  Resilience and the change practitioner •  Looking back at 2016 •  Top 5 tips •  Your experiences? 5
  • 6. Why is resilience so important for the change practitioner? •  Change jobs are demanding: •  Size and scope •  Responsibility •  Hours and intensity of work •  Constantly changing •  Influencing people 24/7 •  We can be held to a higher standard •  Role model for change and leadership - walk the talk •  Can’t ever have a bad day at the office! •  Facilitating and supporting other people - emotionally demanding 6
  • 7. On the upside •  Playing a part in major changes •  Once in a lifetime experiences – changes that matter •  Make the impossible, possible •  Being part of a first class team •  Building lasting relationships •  Personal learning •  Others? 7
  • 8. What is resilience? 8 It’s the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress… …. It means "bouncing back" from difficult experiences. Research has shown that resilience is ordinary, not extraordinary. People commonly demonstrate resilience. It is is not a trait that people either have or do not have. It involves behaviors, thoughts and actions that can be learned and developed in anyone. Source: American Psychological Society
  • 10. Optimism – Dr Martin Seligman and the Positive Psychology Program •  Key element of resilience •  Not hardwired! •  Can be learned •  Benefits: •  manage stress more efficiently •  less cases of moderate to severe depression ‘ •  decreased levels of anxiety •  more successful in the world of business - in the full optimistic attitude, energy increases, and so does productivity. •  Take the Optimism Test 10Source: https://positivepsychologyprogram.com/learned-optimism/
  • 11. 11
  • 12. What builds resilience? 1.  Having caring and supportive relationships within and outside the family. 2.  The capacity to make realistic plans and take steps to carry them out. 3.  A positive view of yourself and confidence in your strengths and abilities. 4.  Skills in communication and problem solving. 5.  The capacity to manage strong feelings and impulses. 12Source: American Psychological Society
  • 13. 13
  • 14. Tip 1: Focus: don't try and do everything •  Focus on your priorities. •  Go back to your assessments and tools and see what you should be doing at this point. •  Are you trying to do everything for everyone? •  Try: “Yes, I can, but that means I won't be able to do the following… which one do you want me to focus on?”
  • 15. Tip 2: Find a change buddy •  Find a colleague you can bounce ideas off •  Inside or outside your organisation •  Change practitioners are very generous •  Most people will provide a sounding board to help you work through an issue or change 15
  • 16. Tip 3: Don’t take it personally •  When you encounter people who are being resistant or difficult to deal with, remember it's not you they don't like, it's the change and how it's impacting them. •  "Most people are mostly good most of the time and when they’re not it's due to either fear or frustration.” –Anonymous Prosci graduate •  Focus on what they are scared or frustrated about rather than think it's aimed at you. 16© Prosci Inc. All rights reserved www.change-management.com
  • 17. Tip 4: Pragmatist or perfectionist? •  Sometimes we care too much & expect too much •  As change practitioners there is only so much we can do – some things are out of ourscope! •  Beware of your inner perfectionist! •  A perfect solution is often not possible •  Focus on what you can actually achieve.. lay track for the future 17
  • 18. Tip 5: Keep your perspective •  We need to live to fight another day - in the end, some changes are just not going to go well. •  Do your best and take care of yourself - both mentally and physically. •  Take time out to rest and rejuvenate over the break. •  Set your work/life boundaries!
  • 20. End of year reflection 1.  What have you done that you are most proud of? 2.  Is there anything you would do differently? 3.  What is your #1 learning about the people side of change? 4.  What 3 qualities (character, values) do you bring to your “change work”, apart from your technical expertise? 5.  How will you replenish during the break? 20
  • 24. Resilience and Optimism Resources •  Resilience: Bounce Back From Whatever Life Throws At You by Dr John Nicholson and Jane Clarke •  Books and articles •  Resilience on line Self Assessment •  http://www.nicholsonmcbride.com/resilience/ •  Learned Optimism – Martin Seligman •  https://positivepsychologyprogram.com/learned-optimism/ •  Get through the tough stuff by Charlotte Blair •  https://www.psychologies.co.uk/self/get-through-the-tough- stuff.html. •  American Psychological Association •  http://www.apa.org/helpcenter/road-resilience.aspx 24
  • 25. More info 25 beinghuman.com.au •  Free Prosci Webinars •  Free Change Community of Practice Webinars •  Prosci Users Group Australia and New Zealand on LinkedIn Have a peaceful Christmas and New Year And best wishes for all your dreams in 2017! Thank you for joining our Change Community of Practice Webinars in 2016! Email your ideas for topics to info@beinghuman.com.au
  • 26. Where to find today’s slides and recording 26 Being Human Company Linked in Profile – Follow us! Being Human Pty Ltd page - Like us! Search for Being Human Pty Ltd. Recorded version. Follow us for notifications on new posts www.slideshare.net/ BeingHumanAustralia/presentations Slides and recording Follow us for notifications on new posts