This document discusses competency-based human resource management. It begins with definitions of key terms like competency, knowledge, skills, behaviors and attitudes. It then discusses how competency models can integrate HR processes like recruitment, development, performance management and rewards. The document provides examples of competency frameworks and their benefits. It outlines a process for identifying competencies and provides examples. Key characteristics of successful competency model implementation include alignment with organizational strategy, integration across HR systems, effective communication and distribution, self-directed application by employees, and becoming embedded in organizational culture over time.