A content management system (CMS) is a web application that allows for the creation and management of dynamic web content. A CMS has four main components: content creation, content management, publishing, and presentation. It allows non-technical users to easily create and edit website content without needing HTML skills. A CMS provides business benefits such as increased flexibility, improved information accuracy, reduced costs, and improved customer experience. When selecting a CMS, businesses should determine their specific requirements to find the best fitting solution.
2. Today’s Plan Lesson Exercise 2 Assignment Results Released What is a CMS? How a CMS works Business Goals of a CMS Engagement Marketing Ideas Conclusions & Questions
3. Lesson Exercise 2 – 5% Reflection Questions 2 Choose 1 from the 3 topics 500-600 words Blog or word document option Academic style with consideration given to referencing, validating statements with evidence as well as enhancing your answers with creative resources. Due 7 th February 11.59pm
5. What is a CMS? A Content Management System (CMS) is usually implemented as a Web application, for creating and managing HTML content. Used to manage & control dynamic information. This can include, images, videos, music, documents, text
10. Where can a CMS be used? Corporate Websites Corporate Intranets E-commerce & online reservations Small business websites Non-profit & Community based sites Online magazines, newspapers & publications Personal homepages
11. Main points of a CMS Pages are edited online via a browser Pages can be edited, added or deleted and go live immediately
13. How a CMS works Until 1996 most people managed their websites by editing HTML files and uploading them to web servers Today CMS usually run on a database (most common ones being MySQL, used in conjunction with PHP programming language)
14. Anatomy of a CMS The CMS manages the entire lifecycle of pages, from creation to archival
15. Anatomy of a CMS The functionality of a CMS can be broken into four main components: Content Creation Content Management Publishing Presentation
16. Content Creation The front end of a content management system is an easy to use authoring environment, designed to work like Word. Enables the user to create new pages or update content without having to know HTML Often drop & drag functionality to re-arranging pages and how they link together
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18. Content Management Once a page has been created, it is saved into a central repository in the CMS The repository allows the user to: Keep track of all the versions of the page Ensure only users who have the right access can change sections of the site Integrate with existing information sources and IT systems
19. Publishing Once the final content is in the repository, it can then be published to the website. The powerful publishing engines allow the appearance and page layout of the site to be applied automatically during publishing.
20. Publishing The CMS lets the graphic designers and web developers specify the appearance that is applied by the system Ensures that the pages are consistent Allows authors to concentrate on writing the content, by leaving the look of the site entirely to the CMS
21. Presentation The content management system can also provide a number of features to enhance the quality and effectiveness of the site itself. Examples include building the site navigation for you (taken from structure of the repository), supporting multiple browsers, accessibility issues and interactivity.
22. Goals of a CMS Increased Flexibility of Website Improve Information Accuracy Accurate Up-to-date Comprehensive Support Marketing Reduce Duplication of Information Improve Customer Experience
23. Goals of a CMS Support Sales Streamline information updates Support website growth
25. Business Goals of CMS Improve business responsiveness Improve publishing process Reduce legal exposure Capture business knowledge Improve knowledge sharing Support knowledge discovery Improve staff efficiency
26. Business specific goals / benefits of CMS Reducing customer support costs Reduce publishing costs Reduce website maintenance costs Increase website audience Reduce duplication of information Increase flexibility of site Improve customer experience
27. Measuring the success of CMS business goals Web usage statistics Printing & Distribution costs Call centre usage Turnaround time for publishing new material, or implementing changes Customer satisfaction Development time for new pages Cost of Training
28. One last piece of advice Take your time to determine your business requirements before selecting your CMS There is no ‘one-size-fits-all’ solution. Allocate time and resources to select the best possible solution. Comprehensively evaluate products on the market against each other.
29. Websites for you to Explore Top 10 Most Usable Content Management Systems http://net.tutsplus.com/articles/web-roundups/top-10-most-usable-content-management-systems/
30. Conclusions & Questions Have you got anything you would like to share? Is there anything that is concerning you at the moment?