Content Workshop - Creating Effective Content for Your Website
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The document provides best practices for writing effective web content. It discusses guidelines for legibility, readability, comprehension, and organization. Key recommendations include using sans-serif fonts, line spacing between 1.5x-2x the font size, limiting line widths to 50-75 characters, and structuring content around user needs and tasks. The document also outlines frameworks for analyzing user journeys and content lifecycles to best support customer goals.
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Content Workshop - Creating Effective Content for Your Website