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Convergence of EAM, FSM, and the Connected Workforce | KloudGin

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KloudGin
KloudGin

Enterprise asset management (EAM) and field service management (FSM) each are critical business functions. EAM is responsible for the planning, budgeting, and management of an organization’s assets, while FSM is responsible for the planning, scheduling, and execution of field service activities.

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Convergence of EAM, FSM, and the Connected Workforce | KloudGin Enterprise asset management (EAM) and field service management (FSM) each are critical business functions. EAM is responsible for the planning, budgeting, and management of an organization’s assets, while FSM is responsible for the planning, scheduling, and execution of field service activities. Traditionally, EAM and FSM have been managed as separate functions, operating in asynchronous work groups each using its own software and management systems. This results in a siloed approach whose drawbacks include duplication of effort and lack of scalability. When activities are divided at the data and workflow levels, visibility and collaboration are limited by disparate systems and processes, leading to data inconsistency and errors and, in turn, greater operational complexity and costs. At the heart of these issues are systems designed and implemented decades ago, when field service assets were collected in one central location and work orders were issued on paper. They were not conceived in a world comprising millions of distributed assets. These legacy systems split the world into two distinct work groups by dividing FSM and EAM functions at the data and workflow levels. Moreover, the operational approach to management has completely changed over that time; in many cases, issues formerly reported by customers via a phone call now alert field service providers automatically through IoT connectivity — inextricably linking asset and field service
management. To unlock the potential value across your assets and teams, you want one unified system to do it all. Field workers are the core of the business and hold the keys to achieving the full value of an asset management system. By integrating the worker experience directly into asset management processes, organizations can unlock efficiencies across their workstreams, gain critical data inputs that improve the asset management approaches/processes/strategies, and provide their teams with the tools and resources they need to do their jobs effectively, becoming more productive, as well as more efficient, engaged, and satisfied. Contact Us Have questions? We’re here to help. One of our industry specialists will be in touch shortly. HEADQUARTERS 440 N. Wolfe Road Sunnyvale, CA 94085 KloudGin Asia Wing 2, C Block, Level 3 Cyber Gateway, Hitech City Hyderabad – 500081 EMAIL support@kloudgin.com PHONE +1-877-256-8303

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Convergence of EAM, FSM, and the Connected Workforce | KloudGin

  • 1. Convergence of EAM, FSM, and the Connected Workforce | KloudGin Enterprise asset management (EAM) and field service management (FSM) each are critical business functions. EAM is responsible for the planning, budgeting, and management of an organization’s assets, while FSM is responsible for the planning, scheduling, and execution of field service activities. Traditionally, EAM and FSM have been managed as separate functions, operating in asynchronous work groups each using its own software and management systems. This results in a siloed approach whose drawbacks include duplication of effort and lack of scalability. When activities are divided at the data and workflow levels, visibility and collaboration are limited by disparate systems and processes, leading to data inconsistency and errors and, in turn, greater operational complexity and costs. At the heart of these issues are systems designed and implemented decades ago, when field service assets were collected in one central location and work orders were issued on paper. They were not conceived in a world comprising millions of distributed assets. These legacy systems split the world into two distinct work groups by dividing FSM and EAM functions at the data and workflow levels. Moreover, the operational approach to management has completely changed over that time; in many cases, issues formerly reported by customers via a phone call now alert field service providers automatically through IoT connectivity — inextricably linking asset and field service
  • 2. management. To unlock the potential value across your assets and teams, you want one unified system to do it all. Field workers are the core of the business and hold the keys to achieving the full value of an asset management system. By integrating the worker experience directly into asset management processes, organizations can unlock efficiencies across their workstreams, gain critical data inputs that improve the asset management approaches/processes/strategies, and provide their teams with the tools and resources they need to do their jobs effectively, becoming more productive, as well as more efficient, engaged, and satisfied. Contact Us Have questions? We’re here to help. One of our industry specialists will be in touch shortly. HEADQUARTERS 440 N. Wolfe Road Sunnyvale, CA 94085 KloudGin Asia Wing 2, C Block, Level 3 Cyber Gateway, Hitech City Hyderabad – 500081 EMAIL support@kloudgin.com PHONE +1-877-256-8303