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Coach Approach to Leadership - Conversations for Success

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Ray Lamb
Ray Lamb

Defining coaching for leaders, and a guide to coaching conversations for successful leadership using a 'coach approach' what, why and how of coaching for leaders

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Coach Approach to LeadershipWhat’s Coaching?A Definition:Coaching is a deliberate process using focused conversations to create an environment for individual growth, purposeful action and sustained improvement
Why Coaching?Benefits and EffectsGoal orientated – so we all know where we are going and why! Facilitates collaboration – so we can work together effectively Encourages creative thinking – for tough times and tough targets Develops trust, openness and honesty – so we all understand Promotes ‘just in time’ learning – and doesn’t rely on ‘training’ Challenges positively – so we can co-create our future Delivers results through people – there’s no other way! Motivates individuals, teams and organisations to succeed
Coaching EnvironmentDeveloping TrustIf our intentions are positive we will create a positive environmentPositiveIntentionWe need sufficient, appropriate relationships with our people for trust to developTRUSTWordsAndDeedsWhat we do mustmatch what we sayRelationshipJan van der Hoop1-4
Coach Approach to LeadershipBehaviours that work!Empowering others
Focus on People AND Task
Generates ideas and solutions
Motivates and fulfills
Creates sustainable performance
Use on customers and partners tooCoaching Celebrate success Challenge old thinking Monitor performance Provide feedback Provide continuous support Remove the barriers to success Provide opportunities for development Show a commitment to high standardsBe clear about the organisation’s mission and purpose Listen to people’s ideas and opinionsGive encouragement, recognition and praise Create an environment of trustProvide resources to do the workBe very clear on your expectations of othersManaging1-3

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Coach Approach to Leadership - Conversations for Success

  • 1. Coach Approach to LeadershipWhat’s Coaching?A Definition:Coaching is a deliberate process using focused conversations to create an environment for individual growth, purposeful action and sustained improvement
  • 2. Why Coaching?Benefits and EffectsGoal orientated – so we all know where we are going and why! Facilitates collaboration – so we can work together effectively Encourages creative thinking – for tough times and tough targets Develops trust, openness and honesty – so we all understand Promotes ‘just in time’ learning – and doesn’t rely on ‘training’ Challenges positively – so we can co-create our future Delivers results through people – there’s no other way! Motivates individuals, teams and organisations to succeed
  • 3. Coaching EnvironmentDeveloping TrustIf our intentions are positive we will create a positive environmentPositiveIntentionWe need sufficient, appropriate relationships with our people for trust to developTRUSTWordsAndDeedsWhat we do mustmatch what we sayRelationshipJan van der Hoop1-4
  • 4. Coach Approach to LeadershipBehaviours that work!Empowering others
  • 5. Focus on People AND Task
  • 6. Generates ideas and solutions
  • 7. Motivates and fulfills
  • 9. Use on customers and partners tooCoaching Celebrate success Challenge old thinking Monitor performance Provide feedback Provide continuous support Remove the barriers to success Provide opportunities for development Show a commitment to high standardsBe clear about the organisation’s mission and purpose Listen to people’s ideas and opinionsGive encouragement, recognition and praise Create an environment of trustProvide resources to do the workBe very clear on your expectations of othersManaging1-3
  • 10. Coach Approach to LeadershipFlexibility of behavioursBe FlexibleOperate according to the needs of the “person and situation” Less directive, more inclusiveLess telling, more questionsMore directiveMore tellingFewer questionsBased on Daniel Goleman,Using Emotional Intelligence
  • 11. Coach Approach to LeadershipFundamental skillsListen beyond the words
  • 12. to the needs, wants and motivations of your people
  • 13. Use powerful questions
  • 14. to engage thinking, and generate ideas
  • 16. according to the needs of different situationsCoach Approach to Leadership - Conversations for SuccessQuestions / Approaches that bring the GROW model to life!WillGoalGet focused!Whose agenda is it?What’s the outcomeWhy is that important?What are our measures of success?What’s the plan of action?What’s success look like?What are the milestones?What support do you need?What’s your commitment?RealityOptionsWhat ideas do you have?What’s possible?What’s the potential?What are the real choices?What are the implications?What might get in the way?What’s going on?Who’s involved?What’s the history?What’s the current situation?What’s happened so far / already?What’s the GAP related to the goal?Outcome, Gap, Clarity, Agreement, Action, Commitment
  • 17. Coach Approach to LeadershipSustaining Progress and Success Commit to regular, focused time with your people
  • 18. Use your own coaching to discover and create appropriate actions
  • 19. Be curious – use questions effectively
  • 20. Challenge people positively
  • 21. Move to action always
  • 22. Be aware of your intention in all things, and at all times
  • 24. Be a role model
  • 25. Learn, share and implementCoach Approach to LeadershipSummary

Editor's Notes

  1. So often goals are not aligned and people don’t know the what and why of the vision and strategySo often we set up conflicts between individuals and teamsWe need creativity to develop new approaches and move forwardSuspicion and hidden agendas are destructiveTraining has a ‘lag’ coaching is immediate in figuring out new ways forwardChallenging the status quo and established ways of doing things is healthy