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Conversion Strategies
to Close More Deals
with
Sherri Johnson
Keynote Speaker &
Real Estate Coach
Sherri Johnson
You Are The CEO Of
Your Company.
● Write Down & Review Goals Daily
● Focus - MAKING APPOINTMENTS
● Accountability Coach – (other than yourself)
● Use Daily Activity Sheet & Weekly Call Tracking
● Tracked & Measured Exponentially Improves
Work On Your Business
Not Just In It!
Who Has a Listing
Appointment?
You have a new listing this week…
You just don’t know the address.
strat·e·gy
/ˈstradəjē/, noun
1. a plan of action or policy designed
to achieve a major or overall aim.
The Successful Sales Cycle
How to convert your prospective contacts
and past customers into closed
commissions
The Sales Conversion
Process™
CONTACTS/
PAST CLIENT
LEADS
CLIENTS
APPOINTMENTS
WRITTEN
CONTRACTS
CLOSINGS
$$$
COMMISSIONS
● 80/20
● How I Work Best For You
● Lead Conversation with Questions
● Enthusiasm wins….every time
● Obviously….Problematic, Interesting
● IN YBFI
Value Added
Persuasive Scripts
Tone
38%
Body
Language
55%
Words
7%
Communication
They Go to Someone Else
Opportunities
Aren’t Lost
1. Ask Leading Questions
● Control the conversation
● Natural progression
Avoid: Over-Mirroring the client,
following their lead
Strategy
©2018 Sherri Johnson LLC
2. In your best financial interest.
● State risks and benefits
● Use as a statement or question
● Creates doubt / pain
Avoid: Over-mirroring clients unreasonable plan
©2018 Sherri Johnson LLC
Strategy
3. Presumptive Close.
● Working together, when I list
● I’m going to need a key.
● Thursday at 5 or Saturday at 10?
Avoid: If, when, can
Strategy
4. The Sandwich Theory
● Begin and end on a high note.
● Good, Bad, Good.
Avoid: flat note or waiting
Strategy
5. Pre-Negotiation
● Offers and Inspection repairs
● Rip the bandaid off now, not live
● Focus on the property, not personalities
● More offended by the...
Avoid: Doing it in real time or not doing it
Strategy
6. “The” Client vs. “My” Client
● Less adversarial
● Promotes separation of clients
● Let’s ask “the” client before we
Avoid: Possessive Pronouns and
Boxing Ring or the Court Room
Strategy
7. Obviously...
● What we focus on E X P A N D S
● Non-offensive, non-insulting
● Minimize & Marginalize
Avoid: Doing nothing & lost opportunity
Strategy
8. Homebuyer Guide adds value.
● Value Driven Converting tool
● How I work best for you
Avoid: Lost opportunity
Strategy
9. Anecdotal Story Telling
● Your pace, your speed
● Extreme examples of home search
Avoid: Waiting or Let me know when you
want to...
Strategy
10. Inspection Resolution Process
● Issues vs. Problems
● Proactive Solutions
● Not a second round of negotiation
Avoid: Client controlling process
Strategy
11. Add Value in Prospecting
● Formula for why your home isn’t sold
● Thursday at 5 or Saturday at 10
Avoid: Just featuring & benefiting
Strategy
12. Communicate in Person
● Higher level of success rate
● 55% body language
● Less margin for error
Avoid: Email & text
Strategy
● Convert more leads
● Close MORE deals
● Keep more deals together
● Less stress and drama
● ADD Value
● Life/Work Balance
● Success Rate Increase
Strategies the Create High
Impact Results
● Minimize & Marginalize
● The Art of Storytelling
● Role v. Identity - The Client vs. MY Client
● Deal Maker vs. Sales Prevention
● Personal Relationships = Personal
● Start & end HIGH note - Sandwich Theory
Value Added
Persuasive Scripts
Tone
38%
Body
Language
55%
Words
7%
Communication
Make $50,000 At Your Next
Open House
The Most Profitable 2-3 hours of
Your Week!
Add Value to Convert Leads
Communicate Value-Added Scripts
Save the Seller Time and Money
Help in Home Search Process
You May Have a Buyer for Their
Home Before You List It
Offer a Homebuyer Guide or
Information Packet
Included:
Local Connect
● Advertising within
search results
● Click to Call on Mobile
● Potential Sellers
Requesting a CMA
City Sponsor
● Combat banner blindness
● Always third spot
● Found with the search results.
Right where the
consumer is looking!
● Advertise your
listings and your
business
● Customizable
call to action
New City
Sponsor
Custom Examples
Lead Concierge
All phone and email leads
screened and transferred
to you.
● < 1 Minute average response time
● All your leads for one flat fee
(limited time offer)
Simply Smarter Home Search

More Related Content

Conversion Strategies to Close More Deals | NAR 2019 Sherri Johnson

  • 1. Conversion Strategies to Close More Deals with Sherri Johnson
  • 2. Keynote Speaker & Real Estate Coach Sherri Johnson
  • 3. You Are The CEO Of Your Company.
  • 4. ● Write Down & Review Goals Daily ● Focus - MAKING APPOINTMENTS ● Accountability Coach – (other than yourself) ● Use Daily Activity Sheet & Weekly Call Tracking ● Tracked & Measured Exponentially Improves Work On Your Business Not Just In It!
  • 5. Who Has a Listing Appointment? You have a new listing this week… You just don’t know the address.
  • 6. strat·e·gy /ˈstradəjē/, noun 1. a plan of action or policy designed to achieve a major or overall aim.
  • 7. The Successful Sales Cycle How to convert your prospective contacts and past customers into closed commissions The Sales Conversion Process™ CONTACTS/ PAST CLIENT LEADS CLIENTS APPOINTMENTS WRITTEN CONTRACTS CLOSINGS $$$ COMMISSIONS
  • 8. ● 80/20 ● How I Work Best For You ● Lead Conversation with Questions ● Enthusiasm wins….every time ● Obviously….Problematic, Interesting ● IN YBFI Value Added Persuasive Scripts Tone 38% Body Language 55% Words 7% Communication
  • 9. They Go to Someone Else Opportunities Aren’t Lost
  • 10. 1. Ask Leading Questions ● Control the conversation ● Natural progression Avoid: Over-Mirroring the client, following their lead Strategy ©2018 Sherri Johnson LLC
  • 11. 2. In your best financial interest. ● State risks and benefits ● Use as a statement or question ● Creates doubt / pain Avoid: Over-mirroring clients unreasonable plan ©2018 Sherri Johnson LLC Strategy
  • 12. 3. Presumptive Close. ● Working together, when I list ● I’m going to need a key. ● Thursday at 5 or Saturday at 10? Avoid: If, when, can Strategy
  • 13. 4. The Sandwich Theory ● Begin and end on a high note. ● Good, Bad, Good. Avoid: flat note or waiting Strategy
  • 14. 5. Pre-Negotiation ● Offers and Inspection repairs ● Rip the bandaid off now, not live ● Focus on the property, not personalities ● More offended by the... Avoid: Doing it in real time or not doing it Strategy
  • 15. 6. “The” Client vs. “My” Client ● Less adversarial ● Promotes separation of clients ● Let’s ask “the” client before we Avoid: Possessive Pronouns and Boxing Ring or the Court Room Strategy
  • 16. 7. Obviously... ● What we focus on E X P A N D S ● Non-offensive, non-insulting ● Minimize & Marginalize Avoid: Doing nothing & lost opportunity Strategy
  • 17. 8. Homebuyer Guide adds value. ● Value Driven Converting tool ● How I work best for you Avoid: Lost opportunity Strategy
  • 18. 9. Anecdotal Story Telling ● Your pace, your speed ● Extreme examples of home search Avoid: Waiting or Let me know when you want to... Strategy
  • 19. 10. Inspection Resolution Process ● Issues vs. Problems ● Proactive Solutions ● Not a second round of negotiation Avoid: Client controlling process Strategy
  • 20. 11. Add Value in Prospecting ● Formula for why your home isn’t sold ● Thursday at 5 or Saturday at 10 Avoid: Just featuring & benefiting Strategy
  • 21. 12. Communicate in Person ● Higher level of success rate ● 55% body language ● Less margin for error Avoid: Email & text Strategy
  • 22. ● Convert more leads ● Close MORE deals ● Keep more deals together ● Less stress and drama ● ADD Value ● Life/Work Balance ● Success Rate Increase Strategies the Create High Impact Results
  • 23. ● Minimize & Marginalize ● The Art of Storytelling ● Role v. Identity - The Client vs. MY Client ● Deal Maker vs. Sales Prevention ● Personal Relationships = Personal ● Start & end HIGH note - Sandwich Theory Value Added Persuasive Scripts Tone 38% Body Language 55% Words 7% Communication
  • 24. Make $50,000 At Your Next Open House The Most Profitable 2-3 hours of Your Week!
  • 25. Add Value to Convert Leads Communicate Value-Added Scripts
  • 26. Save the Seller Time and Money
  • 27. Help in Home Search Process
  • 28. You May Have a Buyer for Their Home Before You List It
  • 29. Offer a Homebuyer Guide or Information Packet
  • 31. Local Connect ● Advertising within search results ● Click to Call on Mobile ● Potential Sellers Requesting a CMA
  • 32. City Sponsor ● Combat banner blindness ● Always third spot ● Found with the search results. Right where the consumer is looking!
  • 33. ● Advertise your listings and your business ● Customizable call to action New City Sponsor
  • 35. Lead Concierge All phone and email leads screened and transferred to you. ● < 1 Minute average response time ● All your leads for one flat fee (limited time offer)