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CRAIG DOBSON Resume

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Craig Dobson

This document contains a resume for Craig Dobson, summarizing his management skills and professional experience in sales management roles. It outlines his personal qualities like leadership and communication skills. It also lists his qualifications and experience in strategic planning, marketing, contract management and more. His career history includes roles in auction management, financial services, and hospitality management. He is seeking new opportunities to utilize his sales experience and ability to exceed targets.

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CRAIG DOBSON A: Wavell Heights, Qld 4012 M: Mobile 0431 600 750 H: (07) 3160 0317 E: dobson.craig1@gmail.com MANAGEMENT SKILLS: Personal Qualities: offers personal qualities of initiative, leadership, personal drive, flexibility, attention to detail and integrity with excellent communication skills and the ability to think outside the box to resolve problems and create win-win outcomes; offers an easy going temperament with the ability to work well with others to meet job requirements; takes personal responsibility for own actions and admits mistakes Strategic Business Planning – able to align direction throughout the business and assess emerging trends to assess areas of change and opportunity; able to communicate company vision across the business in-line with operational strategy; strong understanding of associated legislation and compliance and able to identify critical issues within the company to present a range of alternative solutions Marketing & Promotions – strong understanding of marketing concepts and ideas with demonstrated experience in advertising and promotional strategy; able to create procedures that maximise the chance of positive referral from existing customers Tender & Contract Management – offers the ability to establish contracts for vendors and complete tenders for new business according to legal compliance requirements and business objectives; checks all terms and conditions and ensures all information is legitimate; negotiates rates, discounts or deadlines and accepts and executes the contract PROFESSIONAL PROFILE: Dynamic Sales Manager with extensive management experience and the ability to exceed all expectations to deliver performance outcomes on time and according to budget; committed to quality results with a zero harm Workplace Health & Safety record and a passion for leadership; skilled in developing stakeholder relationships to build profitable partnerships and increase revenue; able to create a culture of repeat business and customer referral. Offers extensive account management and event coordination experience; highly motivated and outcome driven with a strong track record in new business development, account management and solution based selling to B2B and Consumer Markets; able to exceed expectations through strong client relationships and a solution based approach to problem solving; able to coordinate marketing resources to meet performance indicators. SELECTED ACHIEVEMENTS:  Successfully manages a team of (4) at Pickles auctions and has previously managed teams of 10 to 20 individuals from different nationalities in a hospitality environment.  Organised a successful off-site auction for rare and prestige vehicles at a local car show which was met with great acclaim from motor vehicle enthusiasts both locally and interstate.  Met or exceeded all Key Performance Indicators at Pickles Auctions with a reputation for meeting strict deadlines and targets. QUALIFICATIONS: Bachelor of Business Management, Partial Completion - University of the Sunshine Coast Bachelor of Science Health, Partial Completion - University of the Sunshine Coast Associate Diploma of Business, Ithaca T.A.F.E. PROFESSIONAL DEVELOPMENT: Auctioneer License Outlook - Advanced Microsoft Word – Advanced Assembling LAN & WAN - Basic Excel - Advanced Patch Cabling - Basic PowerPoint - Advanced Wireless Network Connection Mail merge - Advanced CRN Reporting System - Oracle CAREER SUMMARY: Aug2008 – June 2016 Pickles Auctions, Government & Fleet Manager March 2008 – June 2008 Capitalcorp Financial Services, Finance & Insurance Consultant Oct 2007 – March 2008 S.P.N.T. Pty Ltd, Finance & Insurance Broker June 2007- Oct 2007 Ross Human Direction, I.T. Recruitment Consultant 2005-2006 Walrus & Carpenter, Bar/Restaurant Manager 2004-2005 Hung, Drawn & Quartered, Assistant Bar Manager 2000-2004 Strathpine Toyota, New Car Fleet Manager 1998-2000 Redcliffe Indoor Sports Centre, Assistant Manager 1990-1998 Dobson Honda Autos, Sales Consultant
SALES SPECIFIC SKILLS: Able to develop and maintain a regular client call cycle and drive sales growth through strong business relationships Experienced in building network partners and stakeholder relationships that create new business opportunities Able to penetrate existing accounts and minimise lost business to achieve profitable sales growth and KPIs Ability to convert prospects in accordance with sales goals and targets while ensuring premium customer service and providing advice on pricing and availability of products and services Experienced in troubleshooting any issues that occur during the order process to maintain the relationship Able to perform administrative duties such as preparing monthly reports, proposals and quotes while maintaining call logs and sales records using a computerised system Proven sales background with a can-do mentality; competent in building trust and customer loyalty using effective communication, prioritisation, follow up and adaptability to achieve results Able to create and develop marketing and advertising campaigns targeted at the right audience to sell products and services in bulk volumes Offers event management experience with the ability to manage large scale events and functions and ensure all aspects of venue hire run smoothly Offers the ability to enhance business systems by providing accurate information about business needs and priorities and consolidate information to support business objectives while guiding team members through the change management process. Able to analyse information to identify interrelationships to make recommendations based on evidence while identifying and creating solutions for any potential issues. REFERENCES: Strong references available on request PROFESSIONAL EXPERIENCE: Aug 2008 – June 2016 Pickles Auctions Government & Fleet Manager  Maintain vendor stock and value vehicles within 48 hours of arrival to meet Key Performance Indicators.  Propose vendor stock to appropriate sales platforms and inform vendors of the market and price for stock on a regular basis.  Manage a team of (4) staff including all aspects of training, mentoring and performance management.  Complete administration requirements including arranging transport for vendors, finalising sales, inspecting debtor invoices, completing referrals and following up on unpaid invoices.  Sell solutions to individuals and organisations using a consultative approach to meet targets and performance indicators.  Develop and maintain relationships with decision makers to create new business opportunities.  Establish relationship with existing dealers, create new relationships through cold calling and resolve any dealer complaints to reach win-win solutions. March 2008 – June 2008 Capitalcorp Financial Services Finance & Insurance Consultant  Provide product, program and pricing information to accounts and track customer information within the database.  Establish and maintain strong relationships with clients to ensure their continued loyalty and prepare presentations to develop new business opportunities.  Maintain a solid knowledge of products, services, goals, strategies and competitors to build and maintain the client portfolio.  Maintain regular contact across portfolio, monitoring current services and making proactive offers regarding new products and services based on customer Identify and secure new business opportunities.  Perform financial administration tasks such as the calculation of repayments and insurance figures for clients, submitting financial documentation, negotiating contracts and maintaining company accounts on the internal system. Oct 2007 – March 2008 S.P.N.T. Pty Ltd Finance & Insurance Broker  Source prices and vehicles on behalf of clients according to their individual needs and wants.  Receive and submit finance applications, prepare financial documentations, calculate repayments and insurance figures and prepare invoices for finance companies.  Arrange delivery dates of vehicles for clients according to availability and client specifications. June 2007- Oct 2007 Ross Human Direction I.T. Recruitment Consultant  Conduct all aspects of pre-screening, phone screening, short - listing, qualifying and interviewing candidates; manage salary negotiations.  Advertise using the appropriate internet mediums on Seek and other job boards.  Conduct background checks to ensure each candidate matches role description.  Act as the first point of contact for any HR enquiries and provide accurate information regarding the role, responsibilities and closing dates on applications.  Attend network events and use marketing and promotions to attract suitable and potential candidates.  Attend meetings with clients at their offices to pitch services or discus suitable job vacancies.  Give clients advice and provide guidance on appropriate pay rates, training and career development. 2005-2006 Walrus & Carpenter Bar/Restaurant Manager  Manage all aspects of business including marketing, promotions and events.  Monitor financial activity including budgets, accounts payable, accounts receivable and debtor management.  Collect and process data for reports and performance review and provide advice for staff training with regular follow up.  Implement targets through goal setting and develop restaurant projections with the aim of continued growth.

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CRAIG DOBSON Resume

  • 1. CRAIG DOBSON A: Wavell Heights, Qld 4012 M: Mobile 0431 600 750 H: (07) 3160 0317 E: dobson.craig1@gmail.com MANAGEMENT SKILLS: Personal Qualities: offers personal qualities of initiative, leadership, personal drive, flexibility, attention to detail and integrity with excellent communication skills and the ability to think outside the box to resolve problems and create win-win outcomes; offers an easy going temperament with the ability to work well with others to meet job requirements; takes personal responsibility for own actions and admits mistakes Strategic Business Planning – able to align direction throughout the business and assess emerging trends to assess areas of change and opportunity; able to communicate company vision across the business in-line with operational strategy; strong understanding of associated legislation and compliance and able to identify critical issues within the company to present a range of alternative solutions Marketing & Promotions – strong understanding of marketing concepts and ideas with demonstrated experience in advertising and promotional strategy; able to create procedures that maximise the chance of positive referral from existing customers Tender & Contract Management – offers the ability to establish contracts for vendors and complete tenders for new business according to legal compliance requirements and business objectives; checks all terms and conditions and ensures all information is legitimate; negotiates rates, discounts or deadlines and accepts and executes the contract PROFESSIONAL PROFILE: Dynamic Sales Manager with extensive management experience and the ability to exceed all expectations to deliver performance outcomes on time and according to budget; committed to quality results with a zero harm Workplace Health & Safety record and a passion for leadership; skilled in developing stakeholder relationships to build profitable partnerships and increase revenue; able to create a culture of repeat business and customer referral. Offers extensive account management and event coordination experience; highly motivated and outcome driven with a strong track record in new business development, account management and solution based selling to B2B and Consumer Markets; able to exceed expectations through strong client relationships and a solution based approach to problem solving; able to coordinate marketing resources to meet performance indicators. SELECTED ACHIEVEMENTS:  Successfully manages a team of (4) at Pickles auctions and has previously managed teams of 10 to 20 individuals from different nationalities in a hospitality environment.  Organised a successful off-site auction for rare and prestige vehicles at a local car show which was met with great acclaim from motor vehicle enthusiasts both locally and interstate.  Met or exceeded all Key Performance Indicators at Pickles Auctions with a reputation for meeting strict deadlines and targets. QUALIFICATIONS: Bachelor of Business Management, Partial Completion - University of the Sunshine Coast Bachelor of Science Health, Partial Completion - University of the Sunshine Coast Associate Diploma of Business, Ithaca T.A.F.E. PROFESSIONAL DEVELOPMENT: Auctioneer License Outlook - Advanced Microsoft Word – Advanced Assembling LAN & WAN - Basic Excel - Advanced Patch Cabling - Basic PowerPoint - Advanced Wireless Network Connection Mail merge - Advanced CRN Reporting System - Oracle CAREER SUMMARY: Aug2008 – June 2016 Pickles Auctions, Government & Fleet Manager March 2008 – June 2008 Capitalcorp Financial Services, Finance & Insurance Consultant Oct 2007 – March 2008 S.P.N.T. Pty Ltd, Finance & Insurance Broker June 2007- Oct 2007 Ross Human Direction, I.T. Recruitment Consultant 2005-2006 Walrus & Carpenter, Bar/Restaurant Manager 2004-2005 Hung, Drawn & Quartered, Assistant Bar Manager 2000-2004 Strathpine Toyota, New Car Fleet Manager 1998-2000 Redcliffe Indoor Sports Centre, Assistant Manager 1990-1998 Dobson Honda Autos, Sales Consultant
  • 2. SALES SPECIFIC SKILLS: Able to develop and maintain a regular client call cycle and drive sales growth through strong business relationships Experienced in building network partners and stakeholder relationships that create new business opportunities Able to penetrate existing accounts and minimise lost business to achieve profitable sales growth and KPIs Ability to convert prospects in accordance with sales goals and targets while ensuring premium customer service and providing advice on pricing and availability of products and services Experienced in troubleshooting any issues that occur during the order process to maintain the relationship Able to perform administrative duties such as preparing monthly reports, proposals and quotes while maintaining call logs and sales records using a computerised system Proven sales background with a can-do mentality; competent in building trust and customer loyalty using effective communication, prioritisation, follow up and adaptability to achieve results Able to create and develop marketing and advertising campaigns targeted at the right audience to sell products and services in bulk volumes Offers event management experience with the ability to manage large scale events and functions and ensure all aspects of venue hire run smoothly Offers the ability to enhance business systems by providing accurate information about business needs and priorities and consolidate information to support business objectives while guiding team members through the change management process. Able to analyse information to identify interrelationships to make recommendations based on evidence while identifying and creating solutions for any potential issues. REFERENCES: Strong references available on request PROFESSIONAL EXPERIENCE: Aug 2008 – June 2016 Pickles Auctions Government & Fleet Manager  Maintain vendor stock and value vehicles within 48 hours of arrival to meet Key Performance Indicators.  Propose vendor stock to appropriate sales platforms and inform vendors of the market and price for stock on a regular basis.  Manage a team of (4) staff including all aspects of training, mentoring and performance management.  Complete administration requirements including arranging transport for vendors, finalising sales, inspecting debtor invoices, completing referrals and following up on unpaid invoices.  Sell solutions to individuals and organisations using a consultative approach to meet targets and performance indicators.  Develop and maintain relationships with decision makers to create new business opportunities.  Establish relationship with existing dealers, create new relationships through cold calling and resolve any dealer complaints to reach win-win solutions. March 2008 – June 2008 Capitalcorp Financial Services Finance & Insurance Consultant  Provide product, program and pricing information to accounts and track customer information within the database.  Establish and maintain strong relationships with clients to ensure their continued loyalty and prepare presentations to develop new business opportunities.  Maintain a solid knowledge of products, services, goals, strategies and competitors to build and maintain the client portfolio.  Maintain regular contact across portfolio, monitoring current services and making proactive offers regarding new products and services based on customer Identify and secure new business opportunities.  Perform financial administration tasks such as the calculation of repayments and insurance figures for clients, submitting financial documentation, negotiating contracts and maintaining company accounts on the internal system. Oct 2007 – March 2008 S.P.N.T. Pty Ltd Finance & Insurance Broker  Source prices and vehicles on behalf of clients according to their individual needs and wants.  Receive and submit finance applications, prepare financial documentations, calculate repayments and insurance figures and prepare invoices for finance companies.  Arrange delivery dates of vehicles for clients according to availability and client specifications. June 2007- Oct 2007 Ross Human Direction I.T. Recruitment Consultant  Conduct all aspects of pre-screening, phone screening, short - listing, qualifying and interviewing candidates; manage salary negotiations.  Advertise using the appropriate internet mediums on Seek and other job boards.  Conduct background checks to ensure each candidate matches role description.  Act as the first point of contact for any HR enquiries and provide accurate information regarding the role, responsibilities and closing dates on applications.  Attend network events and use marketing and promotions to attract suitable and potential candidates.  Attend meetings with clients at their offices to pitch services or discus suitable job vacancies.  Give clients advice and provide guidance on appropriate pay rates, training and career development. 2005-2006 Walrus & Carpenter Bar/Restaurant Manager  Manage all aspects of business including marketing, promotions and events.  Monitor financial activity including budgets, accounts payable, accounts receivable and debtor management.  Collect and process data for reports and performance review and provide advice for staff training with regular follow up.  Implement targets through goal setting and develop restaurant projections with the aim of continued growth.