Creating & Building Capacity - a case study
- 1. Creating Capacity A case study
- 2. Setting the Context What does capacity building mean in the context of a Northern Remote Agency?
- 3. Challenges Faced by the Agency • Geography • Nature disasters • Recruiting and retention of qualified staff • Housing • Lack of funding
- 4. Finding Complex Solutions to Complex Problems • No one solution will solve the systemic problems that exist • As providers of service, we need to find ways to partner in ways that we might never have explored before • We have some expertise and knowledge but only some. Our Northern Partners, have a critical role in helping us to understand the complexities and the strategies that may work.
- 5. Finding Complex Solutions to Complex Problems • What do we need to bring to the table to be effective in supporting and delivering the services that are critical to building strong vibrant communities?
- 6. How to approach • The ability to listen without judgement • To understand what may be going on when we might feel that there is not equal commitment by everyone to work together to find solutions and to implement them. • To create mentoring partnerships where it is understood that learning is taking place for all involved. • The passion to support change and empower those that are seeking our support and resources • To show up when you say you will
- 7. How to approach • Work hard to build trusting relationships that will transform how we all work together • Seek ways to bring our Northern Partners into our organizations so that they can mentor our staff to better understand our differences • To move forward at pace that is respectful of our partners so that no one is left behind
- 8. Collaborative Initiatives • Leading strategic planning initiatives to help set priorities and strategic directions • Lead processes to rethink the service delivery model • Support thinking to move towards being community focused and to support innovative approaches to engage communities and people
- 9. Collaborative Initiatives • Bringing clinical resources to the table to support the Clinical services becoming more family focused so that the potential interventions are holistic and addresses the needs of the child within the family context • To broker partnerships to build expertise and resources to care for their children in their own community
- 10. Collaborative Initiatives • Addressing barriers to achieving the goal of bringing children home by working with our partner to create a Housing Authority to build homes for staff and carers • Supporting the creation of a HR Strategy to address recruitment, retention and wellness. • Supporting the potential to build research initiatives that will guide the future development of new innovative ways to work together
- 11. Collaborative Initiatives • Support the vision and development of a foundation that will raise awareness, resources and partnerships that will support healthy communities to raise their families. • To be a bridge between the agencies we have the honour of serving and the resources that are necessary, if we are to live in a society where we are all treated equally .
- 12. Triple Bottom Line • Our belief is that we must always keep in mind, in whatever we do, the importance of what is known as sustainable development to build the desired future • Our Service, Our People , Our Communities