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Deidre Hollins_Resume_2015

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Deidre Hollins

Deidre Hollins has over 20 years of experience in human resources, admissions, claims adjusting, real estate sales, and financial analysis. She currently serves as the Assistant Director of Admissions at South University, where she has developed recruitment strategies for career-changers and improved early commitment of high school students. Previously, she held roles in claims adjusting, admissions representation, real estate sales, procurement analysis, and human resources. Hollins holds a Master's degree in Human Resource Management and a Bachelor's degree in Business Administration.

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DEIDRE L. HOLLINS (803) 447-8590 | Dlhollins1@aol.com EXPERIENCE SOUTH UNIVERSITY, ASSISTANT DIRECTOR OF ADMISSIONS 2010- PRESENT Developed college-age/adult recruitment strategies that spoke to needs of the student population retraining for career change. Developed system for early recruitment and commitment of high school students that significantly improved their start rate. Presented candidates with detailed information regarding the programs and skills that would be acquired upon completion of academic programs. ALLSTATE INSURANCE COMPANY, CLAIMS SERVICE ADJUSTER 2009-2010 Diligently investigated, evaluated, and negotiated multiple moderate to complex automobile, commercial, property damage and homeowner liability claims. Established and maintained high level of positive working relationships with internal and external customers, ensuring satisfaction with company services. ITT TECHNICAL INSTITUTE, ADMISSIONS REPRESENTATIVE 2007-2009 Established and cultivated relationships with high school teachers, guidance counselors, administrative staff, and service managers. Designed and delivered motivational career presentations to high school students. Trained new representatives on how to gain access to schools, give career presentations, generated leads, conduct in-home enrollment interviews and close sales. SC LICENSED REALTOR, RUSSELL & JEFFCOAT, REAL ESTATE SALES – CONCURRENT 2002–2007 Promoted sales of properties through advertisements, open houses, and participation in multiple listing services. Interviewed clients to determine what kinds of properties they were seeking. Presented purchase offers to sellers for consideration. Observed, received, and otherwise obtained information from all relevant sources. SCANA, INC., FINANCIAL PROCUREMENT /ANALYST 1997-2005 Successfully connected a sales team of over 25 personnel to product management and manufacturing via an automated forecasting process leading to increased information sharing throughout the organization. Spearheaded annual sales budget process improvements with a goal of better variance tracking. AM-PRO PROTECTIVE AGENCY, INC., HUMAN RESOURCE SPECIALIST 1987-1995 Worked as part of a team to develop and deliver a new hire orientation program, recruitment from applicant to hire process and unemployment claims processing. As a Compliance Manager, the program included organizational overviews, performance management philosophy, time reporting policies, guidelines and training, and safety and security training, regulatory compliance management and oversight for classified information reporting to the Department of Defense. EDUCATION Webster University- Columbia, SC MAY 2014 Master of Art in Human Resource Management Southern Wesleyan University- Columbia, SC DECEMBER 2004
Deidre Hollins continued Bachelor of Science in Business Administration

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Deidre Hollins_Resume_2015

  • 1. DEIDRE L. HOLLINS (803) 447-8590 | Dlhollins1@aol.com EXPERIENCE SOUTH UNIVERSITY, ASSISTANT DIRECTOR OF ADMISSIONS 2010- PRESENT Developed college-age/adult recruitment strategies that spoke to needs of the student population retraining for career change. Developed system for early recruitment and commitment of high school students that significantly improved their start rate. Presented candidates with detailed information regarding the programs and skills that would be acquired upon completion of academic programs. ALLSTATE INSURANCE COMPANY, CLAIMS SERVICE ADJUSTER 2009-2010 Diligently investigated, evaluated, and negotiated multiple moderate to complex automobile, commercial, property damage and homeowner liability claims. Established and maintained high level of positive working relationships with internal and external customers, ensuring satisfaction with company services. ITT TECHNICAL INSTITUTE, ADMISSIONS REPRESENTATIVE 2007-2009 Established and cultivated relationships with high school teachers, guidance counselors, administrative staff, and service managers. Designed and delivered motivational career presentations to high school students. Trained new representatives on how to gain access to schools, give career presentations, generated leads, conduct in-home enrollment interviews and close sales. SC LICENSED REALTOR, RUSSELL & JEFFCOAT, REAL ESTATE SALES – CONCURRENT 2002–2007 Promoted sales of properties through advertisements, open houses, and participation in multiple listing services. Interviewed clients to determine what kinds of properties they were seeking. Presented purchase offers to sellers for consideration. Observed, received, and otherwise obtained information from all relevant sources. SCANA, INC., FINANCIAL PROCUREMENT /ANALYST 1997-2005 Successfully connected a sales team of over 25 personnel to product management and manufacturing via an automated forecasting process leading to increased information sharing throughout the organization. Spearheaded annual sales budget process improvements with a goal of better variance tracking. AM-PRO PROTECTIVE AGENCY, INC., HUMAN RESOURCE SPECIALIST 1987-1995 Worked as part of a team to develop and deliver a new hire orientation program, recruitment from applicant to hire process and unemployment claims processing. As a Compliance Manager, the program included organizational overviews, performance management philosophy, time reporting policies, guidelines and training, and safety and security training, regulatory compliance management and oversight for classified information reporting to the Department of Defense. EDUCATION Webster University- Columbia, SC MAY 2014 Master of Art in Human Resource Management Southern Wesleyan University- Columbia, SC DECEMBER 2004
  • 2. Deidre Hollins continued Bachelor of Science in Business Administration