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By--- Bhalchandra
Inamdar
What It Means?
It is a process of dividing small
units of organizational activities.
Departmentation may be called division
sections branch etc. it helps to provide
the specialization, develops the skill and
knowledge of manpower and the
efficiency of manpower of an enterprise
will be increased. It specifies the area of
the activities that facilitate the
managerial task.
Definition Of Departmentation
According to Koontz and O’Donnell,
“Departmentation is a process of
dividing the large monolithic functional
organization into smaller and flexible
administrative units.”
Methods Of Departmentation
1)Departmentation by Function:2)Departmentation by location or the place :3)Departmentation by processes :4)Departmentation by products:5)Departmentation by Customer:-
Departmentation by Function
This is the simplest and most
prevalent basis for departmentation.
Under this all the functions of similar
nature are divided in different units
which are called departments.
Departmentation By Function
CEO

PRODUCTION

FINANCE

MARKETING

PERSONNEL

SALES

ADVERTISING

MARKETING
RESEARCH
EXAMPLE

The functions of manufacturing concern
can be divided into production
department,marketing department, financial
department and personnel department. Again sub
departments can be established in each
department
MERITS:
1. SIMPLER AND FAMILIAR
2. ECONOMY
3. OVERLAPPING AND
DUPLICATION

DEMERITS:
1. DIFFICULT TO MEASURE
2. AFFECT THE PERFORMANCE
Departmentation by location or the
place
Departmentation by location or place
means, "Grouping of activities by area or
territory is common in enterprises operating
over wide geographic areas.” Organizations
which are involved in banking , insurance ,
transportation.
Departmentation by location or the place

MARKETING
MANAGER

EASTERN
ZONE

NORTHERN
ZONE

CENTRAL
ZONE

TAMILNADU

SOUTHERN
ZONE

ANDHRA
PRADESH

WESTERN
ZONE

KARNATAKA

KERELA
EXAMPLE
India could be divided into north ,
south , east , west , central zones.
Further North Zone can be divided into
Chandigarh, New Delhi, Ludhiana.
MERITS:
1. REGION WISE INTEGRATION
2. ADOPT AND RESPOND
3. LOCAL LAWS AND CUSTOMS

DEMERITS:
1. REDUCE CONTROL OF THE
TOP MANAGEMENT
2. UNIFORM POLICIES
3. COMPITITION
Departmentation by
processes
In this process involved in
production or various types of
equipment's used are taken as basis of
departmentation.The basic aim to do
process departmentation is to achieve
economic benefit.
Departmentation by
processes
PRODUCTION
MANAGER

GINNING

SPINNING

WEAVING

DYEING

PRINTING
EXAMPLE
Process departmentation in case
of textile
organization can be by dividing the
production into spinning,dyeing, weaving,
finishing departments.
MERITS
:

1. ECONOMY OF OPERATION
2. EFFICIENCY
3. TRAINING AND DEVELOPMENT

DEMERITS
: 1. DIFFICULT TO MEASURE THE
PERFORMANCE
2. PROBLEM OF CO-ORDINATION
3. AFFECTS THE OPERATION
Departmentation by products
Product departmentation involves the
grouping together of all the activities
necessary to manufacture a product or
product line.
Departmentation by
products
CEO

COSMETICS

PRODUCTION

FOOD
PRODUCTS

FINANCE

ELECTRICAL
GOODS

MARKETING

PERSONNEL
EXAMPLE

In an automobile organization
the
departmentation could be car
division, truck
division, bus division.
MERITS:
1. PROPER ATTENTION
2. IDENTIFICATION AND DROPING
3. DECENTRALISATION

DEMERITS:
1. COST OF OPERATION
2. PROBLEMS OF CONTROL
3. CENTRALISE THE
AUTHORITY
Departmentation by
Customer
Grouping of activities around
marketing channels involves making an
organization structure reflect the ways an
organization reaches the ultimate
customer.
Departmentation by
Customer
MARKETING
MANAGER

INDUSTRIAL
SALES

INDUSTRIAL
CONSUMER

MALE
PRODUCTS

GOVERNMENT
SALES

FEMALE
PRODUCTS

EXPORT
SALES
EXAMPLE
In pharmaceutical companies
different customers could be doctors ,
hospitals , government , retail stores.
Further it could be wholesale
, retail , export.
MERITS:
1. UNDERSTAND THE PARTICULAR
NEEDS
2. PROPER ATTENTION
3. INCREASE GOOD WILL

DEMERITS:

1. CO-ORDINATION
2. UNDERUTILISATION
3. COST OF OPERATION
THANK YOU…

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