This document discusses how digital marketing utilizes social media and other digital channels to improve brands and connect with audiences. It outlines some traditional marketing objectives that digital marketing moves away from, such as fabricating information. The key objectives of digital marketing are defining strategies, selecting initiatives to improve digital maturity, and using digital channels to enhance brand experience. Digital marketing offers capabilities like mobile experiences, analytics and optimization, rich media management, and social technologies. It also discusses some strategies and trends in digital marketing, emphasizing the importance of content marketing and real-time engagement. Finally, it notes that leading organizations are using social collaboration to better understand and serve customers.
2. Old Marketing Objective
Stop fabricating
Telemarketing
Direct mailing
Relying on hard data and stats
Customer’s need to be reach you.
Fake testimonials.
Communicate with unknown
audience
3. Digital Marketing Objective
• Defining digital ambitions and strategies.
• Selecting critical initiatives to improve their
e-business maturity model.
• Using digital channels to upgrade their
brand experience.
6. Digital Marketing Offers
• Digital Experience.
• Social Collaboration.
• Work Force Management.
• Unified Communications
7. Digital Marketing - Three
Keys
• Manage complex customer relationships
across a variety of channels – both digital
and traditional.
• Respond to and initiate dynamic customer
interactions.
• Extract value from big data to make better
decisions faster.
10. Digital Marketing
ExperienceDigital Experience software is uniquely designed to help create,
manage, simplify and integrate your processes to meet these
demands by incorporating capabilities such as:
Mobile Experiences:
Build engaging mobile experiences that display perfectly on smart
phones, tablets or computers. Content and mobile applications can
be dynamically rendered on any device, giving marketers more
flexibility in creating engaging sites for users across all digital touch
points.
Analytics & Optimization:
Enhanced tagging, SEO capabilities and integration with solutions
provide social listening and analysis tools as well as out of the box
Web In-context analytics. We can easily measure performance,
understand user needs and develop targeted campaigns.
11. Continues….
Rich Media Management:
Digital Marketing has simplified the process of editing,
publishing and managing Web content. Teams can incorporate rich
media across both Web and mobile channels without having to rely
on support from IT and create more targeted experiences for their
customers.
Social Technologies:
Become more agile with the ability to conduct in-place,
real-time Web page and channel delivery analysis on a company
portal or on an external social networking site to quickly make
insightful business decisions and determine the sentiment of
customers and employees.
.
12. Digital Marketing- Trends
• Content marketing is still king
• Real time marketing is not just a hype
• Desktops will be substituted with mobile devices and tablets.
• Mobile engagement will surge
• Mobile advertising will also grow
• Visual media will dominate the market in 2014
• Content marketing will be more targeted. It’s relevant, timely and simply clever
• Challenger brands will conquer in the 2014 digital landscape
• More B2B marketers will use Slideshare
• Smarter social media marketing
14. Digital Marketing
According to IBM, 95 percent of what are termed standout
organizations will focus more on getting closer to the customer over the
next five years and 57 percent are more likely to allow their people to use
social and collaborative tools.
It’s not a coincidence. Leading organizations are using social
collaboration to delight customers, to drive innovation, and to bring out
the best in their business networks and employees.
IBM has the tools and expertise to help you maximize the value of
social collaboration in business environments, including profiles, blogs,
wikis, bookmarking, tagging, activities, communities, shared files, team
spaces with content management tools, enterprise instant messaging,
online meetings, audio and video chat, email and calendaring, delivered
on premises or in the cloud.