This document defines and describes different types of e-commerce. E-commerce refers to the buying and selling of goods and services over the internet. The main types discussed are business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), consumer-to-consumer (C2C), government-to-consumer (G2C), and government-to-business (G2B). Examples of each type are provided. The advantages of e-commerce include faster transactions, ability to shop 24/7 from anywhere, and access to a wide range of products. Disadvantages include the inability to examine products in person and security/connectivity issues
2. What is Commerce and e-Commerce?
‘Commerce’ is a division of trade or production which deals
with the exchange of goods and services manufacturer to
final consumer.
It is commonly known as electronic marketing. ‘e-
Commerce’ is the purchasing, selling & exchanging goods and
services over internet through which transactions or terms of
sale are performed electronically.
5. What is B2B e-Commerce?
Business-to-Business (B2B) e-Commerce is simply defined
as the sale of goods and services between businessess via an
online sales portal.
For Example –
Intel selling microprocessor to Dell.
Delmonte selling ketchup to Burger King.
7. What is B2C e-Commerce?
Business-to-Consumer (B2C) e-Commerce, or commerce
between companies and consumers, involves customers
gathering information; purchasing physical goods or receiving
products over an electronic network.
For Example –
Purchasing laptop/mobile phone from Amazon.in.
Sony Bravia TV purchased from Croma site.
9. What is B2G e-Commerce?
Business-to-Government (B2C) e-Commerce is generally
defined as commerce between companies and the public
sector. It refers to use to public procurement, licensing
procedures and other government related operations.
For Example –
Business pay taxes, sell goods and services to Govt.
agencies.
Manufacturer selling Military defense equipments to Govt.
Process of B2G e-Commerce
10. What is C2C e-Commerce?
Consumer-to-Consumer (C2C) e-Commerce is the
commerce between private individuals or consumers.
For Example –
Peter buying an iPod from Prathap on eBay.
Bhaarath selling a car to Vikhar on OLX.
12. What is G2C e-Commerce?
Government-to-Consumer (G2C) e-Commerce is where the
government is provides goods and effective services to each
citizens. This model is also a part of ‘e-governance’.
The Government provides the facilities to the citizens
through website.
Different welfare schemes.
Process of G2C e-Commerce
13. What is G2B e-Commerce?
Government-to-Business (G2B) e-Commerce is a business
model that refers to government providing services or
information to business organization.
The Government uses B2G model website to approach
business organizations. Such websites support auctions,
tenders and application submission functionalities.
Process of G2B e-Commerce
14. Advantages and Disadvantages of e-Commerce
Advantages –
Faster buying/selling procedure, as well as easy to find products.
Buying and selling 24/7.
More reach to customers, there is no theoretical geographic
limitations.
No need of physical company set-ups.
Customers can easily select products from different providers
without moving place to place.
Disadvantages –
Unable to examine products personally.
Not everyone is connected to the internet.
There is possibility of credit card number theft.
Mechanical failures can cause unpredictable effects on total
processes.