The document describes Santhanaram Jayaram's emotion coaching process, which consists of 8 steps: 1) Diagnosis, 2) Alliance, 3) Assessment, 4) Analysis, 5) Alternatives, 6) Action Planning, 7) Application, and 8) Review, Feedback & Evaluation. The process helps coach clients to set standards, identify development needs through assessments, analyze strengths/weaknesses, explore alternative strategies, create action plans, apply new behaviors, and review progress.
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Emotion coaching
1. Ram Up Service
Your Experience
Managing Emotions
Sunday, April 14, 13
2. Santhanaram Jayaram
Santhanaram Jayaram is a Business
Communication Coach & speaker with an
MBA in
International Business who strongly believes
in his mission
of H.O.P.E , Helping Other People
Effectively. Ram has
conceptualized a program
"C.O.D.E.W.O.R.D for success".
Specialty : Creating Service Experience,
Laughter & Enneagram
Sunday, April 14, 13
3. Santhanaram Jayaram
Santhanaram Jayaram is a Business
Communication Coach & speaker with an
MBA in
International Business who strongly believes
in his mission
of H.O.P.E , Helping Other People
Effectively. Ram has
conceptualized a program
"C.O.D.E.W.O.R.D for success".
Specialty : Creating Service Experience,
Laughter & Enneagram
Sunday, April 14, 13
13. Emotion Coaching
Set Standards and Benchmarks
Find out where they are now and the outcomes to achieve
Establish working relationship - Coaching Contract
Step 1
Sunday, April 14, 13
Diagnosis
16. Emotion Coaching
Outline Purpose of coaching
Set clear objectives that is agreed upon
Identify specific assessment tools
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis
34. Emotion Coaching
Identify what worked well and what did not
Explore key learning points
Agree further development
Step 8 Review, Feedback & Evaluation
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis