Enterprise Social Search
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This presentation was delivered the 2nd Day's opening keynote of the Enterprise Search Summit in New York City May 2011.
Enterprise Social Search
- 1. Enterprise Social Search Thomas Vander Wal - InfoCloud Solutions, Inc. 11 May 2011 Enterprise Search Summit :: New York, NY
- 2. What is Social Search? Workshop Orientation
- 3. Search as if your colleagues were there to answer and point to resources
- 4. Social Progressions • Sparks: Ideas shared • Campfire: Gathering of others with interests • Bonfire: Broader interest gathering • Torch: Honing for broad use and replication
- 5. Social captures all the information on the way to the end result
- 6. This can be order of magnitudes more “stuff”
- 7. Today’s quick response is tomorrow’s golden nugget
- 8. InfoClouds
- 9. InfoClouds Global InfoCloud Personal InfoCloud Local InfoCloud External InfoCloud InfoCloud Solutions, Inc. - 2011
- 10. Local InfoCloud Portals Location Social Software Local InfoCloud Friends Affiliations Work Near in Organizations Thought InfoCloud Solutions, Inc. - 2011
- 11. Personal Info Cycle Seeking Local InfoCloud Global Recognizing InfoCloud Personal Retaining/Storing InfoCloud Using/Creating Following InfoCloud Solutions, Inc. - 2011
- 13. People
- 14. Objects
- 16. Metadata Timestamp Location Tags Service Used Co-occurrence Object Type
- 18. Pat Agile Scheduling P&L Food Benefits Connections
- 19. Where Is Social?
- 20. Social Communities Wikis Comments Tagging Likes Microblogging Blogs
- 21. Types of Social Search
- 23. Social Ranking
- 24. Q &A ?
- 25. Keep the following components in mind...
- 27. Shadow Effect
- 28. Rough Reputation Systems
- 29. Improving Reputation Systems
- 30. Where Social Search Sits
- 31. Social search integrated in the work interface
- 32. Socialcast • Activity stream • Reach • Save conversations / responses • Communication platform
- 34. Social search as you work
- 35. SystemOne • Search as you work • Search existing content as you write • Find relevant people based on content and context
- 37. Social search built into traditional search
- 38. Vivisimo • Search with social built-in • See social annotations and activity in search results • Connects with enterprise identity systems
- 40. Add Q&A to Search Interface
- 41. Search with Q&A • Add any microcontent/activity stream social tool element to search interface • If traditional search does not bring back what is needed ask the organization live in real time • Ensure results, particularly correct answers are included for next search query
- 42. Plan for tomorrow’s gold nuggets today
- 43. Thank you!
- 44. URL: http://infocloudsolutions.com E-mail: thomas@infocloudsolutions.com AIM: vanderwal Skype: tjvanderwal Twitter: @vanderwal or @infocloud InfoCloud Solutions, Inc. - 2011