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LIVE INTERACTIVE DISPATCH BOARD
CUSTOMIZABLE VIEWS
SMART ALERTS
Reduce Reponse Times
The power to quickly identify priorities and
emergencies can significantly reduce response
times. As reaction times decrease, customer
satisfaction is likely to increase. Dynamic
dispatching tools support this goal using easy to
understand iconography and coloring coding.
ASSISTED CREW MANAGEMENT
5 ESSENTIAL FEATURES
FOR DYNAMIC
SCHEDULING AND
DISPATCHING
FOR FIELD SERVICE OPERATIONS
REAL-TIME CREW ENGAGEMENT
Instant Notifications
Cloud-based software enables dispatchers to send
instant in-app notifications to technicians. These
function like text messages, which make them
intuitive to use. For example, if there’s a hazard on
the road, or a customer cancels a work order, the
dispatcher can notify crews of the new route.
Eliminate the White Board
The ability to monitor all crews from a single view
enables dispatchers to do more in less time. With
the power to react in real time, dispatchers can
optimize routes, effectively manage scheduling and
take control of emergencies as they occur.
Work on Their Terms
Not every dispatcher works and learns the same
way. Though some people like to work with text
data, others might prefer a more visual approach.
Effective scheduling solutions make it easy for
dispatchers to work on their terms.
Optimize Resources. Increase Satisfaction.
Dynamic scheduling tools enable dispatchers to
co-assign crews as needed. With the support of
artificial intelligence and machine learning,
dispatchers can instantly understand which
technicians are best suited for each and every job.
LEARN MORE AT KLOUDGIN.COM

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Field Service Scheduling and Resource Management | KloudGin

  • 1. LIVE INTERACTIVE DISPATCH BOARD CUSTOMIZABLE VIEWS SMART ALERTS Reduce Reponse Times The power to quickly identify priorities and emergencies can significantly reduce response times. As reaction times decrease, customer satisfaction is likely to increase. Dynamic dispatching tools support this goal using easy to understand iconography and coloring coding. ASSISTED CREW MANAGEMENT 5 ESSENTIAL FEATURES FOR DYNAMIC SCHEDULING AND DISPATCHING FOR FIELD SERVICE OPERATIONS REAL-TIME CREW ENGAGEMENT Instant Notifications Cloud-based software enables dispatchers to send instant in-app notifications to technicians. These function like text messages, which make them intuitive to use. For example, if there’s a hazard on the road, or a customer cancels a work order, the dispatcher can notify crews of the new route. Eliminate the White Board The ability to monitor all crews from a single view enables dispatchers to do more in less time. With the power to react in real time, dispatchers can optimize routes, effectively manage scheduling and take control of emergencies as they occur. Work on Their Terms Not every dispatcher works and learns the same way. Though some people like to work with text data, others might prefer a more visual approach. Effective scheduling solutions make it easy for dispatchers to work on their terms. Optimize Resources. Increase Satisfaction. Dynamic scheduling tools enable dispatchers to co-assign crews as needed. With the support of artificial intelligence and machine learning, dispatchers can instantly understand which technicians are best suited for each and every job. LEARN MORE AT KLOUDGIN.COM