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THE FOUNDATIONS
 OF SOCIAL MEDIA
                Lisa Colton
           Darim Online &
     See3 Communications
            lisa@see3.com
              434.977.1170
Foundations of Social Media For Arizona Leaders
Foundations of Social Media For Arizona Leaders
Tradi&onal	
  Mindset:	
  Hub	
  &	
  Spokes	
  
Network	
  Mindset	
  




“connect	
  and	
  collaborate”	
  rather	
  than	
  “command	
  and	
  control”	
  
Characteristics of Social Media

•  Participatory: It blurs the line between producer and
   consumer, media and audience.

•  Open and Democratic: It encourages comments,
   voting and sharing of information. For this reason it is
   seen as authentic and trustworthy.

•  Conversational: Two (or more) way conversation
   rather than one-directional broadcast. Is personal,
   specific, and engaging.

•  Communal: Supports formation, growth & strength of
   communities around a particular shared interest.

•  Connected: Thrives on being connected, rather than
   being territorial and proprietary.
5 New Rules of the Game


Attention Economy
Be Social
Add Value
Be Real
Strengthen the Network
#1 THIS IS AN ATTENTION ECONOMY
#2
Listen
And…




         Temple Israel, Memphis Facebook Page
… Be Social




Temple Israel, Memphis Facebook Page
#3:
 ADD
VALUE
Social Content is Social Capital

•  Social Capital is the
   value of connections
   between and among
   nodes in social
   networks.

•  Content should be
   newsworthy, unique,
   controversial, timely
   immediately useful
   and/or funny.

•  12:1 ratio of adding
   value.
Your Unique Value
#4: BE REAL
Voice: Sixth & I Synagogue in DC
Make it
Personal
#5 STRENGTHEN THE NETWORK
Foundations of Social Media For Arizona Leaders
Use Networks Smartly

                                                                               Circle represents
                                                                               current “community”,
Unaffiliated but strongly                                                      the tight(er) inner
connected. Prospects!                                                          network.



Affiliated, but not well
connected to the                                                                  These are your
community as a whole.                                                             80/20 people:
At risk for dropping                                                              Mavens and
dropping out at key moments,                                                      Connectors
& good focus for engagement.                                                      More effective at
                                                                                  Expanding our
                                                                                  Reach than the
                                                                                  “institution”.

                               In general, the thicker the interior network,
                                      the stronger the community.
Foundations of Social Media For Arizona Leaders
Smart Use of Social Media

1. PEOPLE: Identify audience(s)
2. OBJECTIVES goals and
   – objectivesyou this audience?
     What are
                for
   – goals? your audience’s
     What are


3. these is the STRATEGY to reach
   What
          goals?

4. TECHNOLOGIES you’llof the
   Determine the specifics
                           use.
  Implement, measure, refine!
IT’S NOT ABOUT TECHNOLOGY
Foundations of Social Media For Arizona Leaders
Families,
and parenting,
 are changing.
John Fitch’s Steam Engine
John Fitch’s Steam Engine
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Foundations of Social Media For Arizona Leaders

  • 1. THE FOUNDATIONS OF SOCIAL MEDIA Lisa Colton Darim Online & See3 Communications lisa@see3.com 434.977.1170
  • 4. Tradi&onal  Mindset:  Hub  &  Spokes  
  • 5. Network  Mindset   “connect  and  collaborate”  rather  than  “command  and  control”  
  • 6. Characteristics of Social Media •  Participatory: It blurs the line between producer and consumer, media and audience. •  Open and Democratic: It encourages comments, voting and sharing of information. For this reason it is seen as authentic and trustworthy. •  Conversational: Two (or more) way conversation rather than one-directional broadcast. Is personal, specific, and engaging. •  Communal: Supports formation, growth & strength of communities around a particular shared interest. •  Connected: Thrives on being connected, rather than being territorial and proprietary.
  • 7. 5 New Rules of the Game Attention Economy Be Social Add Value Be Real Strengthen the Network
  • 8. #1 THIS IS AN ATTENTION ECONOMY
  • 9. #2 Listen And… Temple Israel, Memphis Facebook Page
  • 10. … Be Social Temple Israel, Memphis Facebook Page
  • 12. Social Content is Social Capital •  Social Capital is the value of connections between and among nodes in social networks. •  Content should be newsworthy, unique, controversial, timely immediately useful and/or funny. •  12:1 ratio of adding value.
  • 15. Voice: Sixth & I Synagogue in DC
  • 17. #5 STRENGTHEN THE NETWORK
  • 19. Use Networks Smartly Circle represents current “community”, Unaffiliated but strongly the tight(er) inner connected. Prospects! network. Affiliated, but not well connected to the These are your community as a whole. 80/20 people: At risk for dropping Mavens and dropping out at key moments, Connectors & good focus for engagement. More effective at Expanding our Reach than the “institution”. In general, the thicker the interior network, the stronger the community.
  • 21. Smart Use of Social Media 1. PEOPLE: Identify audience(s) 2. OBJECTIVES goals and – objectivesyou this audience? What are for – goals? your audience’s What are 3. these is the STRATEGY to reach What goals? 4. TECHNOLOGIES you’llof the Determine the specifics use. Implement, measure, refine!
  • 22. IT’S NOT ABOUT TECHNOLOGY