The document is a personal grooming project by Syed Shabbir Hussain for the 2011-2012 batch of B1 AHS. It discusses the personal qualities required for working in the aviation and hospitality industries such as patience, being well-groomed, humble, confident, physically fit, and having good command of English. It also covers personal grooming treatments, skin and hair care techniques, suitable diets and weekly menus, exercise, hygiene, and etiquette.
3. ACKNOWLEDGEMENT
• I am very grateful for the strong support and
guidance provided to me by my grooming
teacher Mrs.Nina Ramachandran,who helped
me to be well groomed and also helped me in
preparing this project.
I am very thankful to her for the same.
4. CONTENT
• Personal qualities required for working in Aviation and
Hospitality Industry.
• Personal Grooming Treatments.
• Techniques to Improve and Maintain Condition of Skin.
Types Of Skin.
My Skin Type.
Home Made Face Packs.
Tips For Taking Care Of Your Skin.
• Techniques to improve and Maintain Condition of Hair.
Types Of Hair.
My Hair Type.
Home Made Hair Packs.
Tips For Taking Care Of Your Hair.
• Suitable Diet with Justification with a weekly menu.
• Weekly Exercise.
• Personal Hygiene.
• Tips for Healthy Living
• Tips on Shaving.
• Etiquette and Manners.
• Why do you think it’s important to present yourself as a
professional in an interview.
• Conclusion.
5. Personal Qualities Required For Working
In Aviation And Hospitality Industry
• PATIENCE.
• WELL GROOMED.
• HUMBLE.
• CONFIDENT.
• PHYSICALLY FIT.
• GOOD COMMAND OVER ENGLISH.
6. PATIENCE
• A person who is working in aviation or
hospitality industry has to be patient at all
times.
• He/she may many a times come across a
person who may be irritated for some
reason or another or may remove all the
frustration on the one who is serving them
and that may unfortunately be you.At such
a time you must know how to deal with the
situation without loosing your patience
and hurting your guest’s sentiments.
7. WELL GROOMED
• A person has to make sure that he/she is
Well Groomed and looks presentable at
any given point of time may it be at the
start of the shifts or the end of it because
they are the ones that represent the brand
he/she is working for and creates the
impression of the organization in the
guests mind.This is very important as it
helps in generating future business.
8. HUMBLE
• A person must be very humble as he/she
has to constantly deal with guests and
has to make sure that every guest that
he/she deals with feel comfortable in
his/her presence.
9. CONFIDENT
• Who is working in Hospitality
Industry has to be very confident
while dealing with guests.
• He/she must be able to answer
the questions that a guest may
ask and while answering these
questions one must be clear and
understandable.
10. PHYSICALLY FIT
• Hospitality Industry will include
working for long and odd hours,a
person may even have to work for 12-
14 hours if situation arises.Hence it is
very important for a person to be
physically fit to cope up with such
tight schedules and at the same time
to put in his/her best effort.
11. GOOD COMMAND OVER ENGLISH
• In Hospitality Industry a person should has a good
command over english as he/she has to
constantly interact with guests and provide them
with the necessary information And assistance,at
such moments if he/she fumbles it creates a
negative impact on the guests mind about the
person and even the entire organization.
12. PERSONAL GROOMING TREATMENTS
• I take bath twice a day,because it can
improve blood flow and promote relaxation
and also helps to wash off bacteria and
dert.
• I comb my hair daily and apply oil/curd
once in a week for thick and shinny hair.
• Keeping my nails trimmed and clean will be
both attractive and healthy.Good hand
wash habbits can help us protect from
flu,colds and illnesses.
• I regularly brushes my theet two times a
day to prevent gum disease and bad breath.
• I wash my face 3-4 times a day and had also
avoided using of soaps.
13. • I use Besan powder/curd mixed with rose water
and apply on my face for 15-20mins,curd can also
be used for hair.
• I drinks 12-15 glasses of water daily,because it
helps in digestion and water always gives a positive
sign to our health.
• I have a half glass of methi mixed butter milk once
in a week,because it cleans the stomach.
• I use head and shoulder shampoo for my
hair,because it keeps away dandruff and hair fall.
• I also apply Henna mixed with egg on my hair once
in 2-3 months.
14. TECHNIQUES TO IMPROVE AND MAINTAIN
CONDITION OF SKIN
(TYPES OF SKIN)
• OILY SKIN.
• COMBINATION SKIN.
• SENSITIVE SKIN.
• DRY SKIN.
15. OILY SKIN
• Oily skin is shiny,thick and dull
colored.Often a chronically oily skin
has coarse pores and pimples and
other embarrassing blemishes. It is
prone to blackheads.The oil oozes and
gives the skin a greasy shine.The pores
are enlarged and the skin has a coarse
look.
16. COMBINATION SKIN
• Combination skin occurs when two
or more different skin types occur on
your face at the same
time.Typically, combination skin is
when some parts of your face are dry
or flaky,while the center part of your
face,nose,chin, and forehead (called
the T-zone) is oily.
17. SENSITIVE SKIN
• A sensitive skin is a thin or a fine-textured
skin.It reacts quickly to both heat and cold;
therefore,it sunburns and windburns easily.
It is commonly dry,delicate and prone to
allergic reactions.Temperature
changes, some detergents,cosmetics and
alcohol (used on the skin) can all cause
irritation, leaving the skin red and
blotchy,with visible surface veins
18. DRY SKIN
• Dry skin has a low level of sebum and can
be prone to sensitivity.The skin has a
parched look caused by its inability to
retain moisture.It usually feels "tight" and
uncomfortable after washing unless some
type of moisturizer or skin cream is
applied.Chapping and cracking are signs of
extremely dry, dehydrated skin.
19. MY SKIN TYPE
• I have a COMBINATION SKIN i.e. certain areas of
my face are dry and other parts are oily.On most
days,my skin will probably feel normal or dry.
• On most of my face the oily part will be
concentrated in the (T-Zone),the area across my
my forehead and down my nose and chin.These
areas are prone to having acne problems a lot.
• I wash it daily with an oil control face wash.
• I moisturize the dry areas and I apply face packs
and get a facial done once in a month or two.
20. HOME MADE FACE PACKS
• Take Aloe vera and apply the pulp directly to your face
and wash with water.After that apply sunscreen lotion.
• Take sandalwood powder,add ambe haldi,add malai or
add not boiled milk,add some amount of honey in it
and make thick and dray paste.Apply on face and hands
let it dry and scrub it.
• Multani mitti,Aloe vera pulp,sandalwood
powder,orange juice/lemon juice,Rose water.Apply on
face let it dry than wash it off.
• Take egg white add 1-2 drops of almond oil/coconut
oil.Make a paste and apply on face & let it dry.
Note:After applying the face pack avoid Talk.
21. TIPS FOR TAKING CARE OF YOUR SKIN
• Remember to feed and nourish
your skin with proper foods.
• Keep your face clean and away
from germs.
• To prevent all types skin issues,get
serious about stress reduction.
• Use a good sunscreen lotion that
helps prevnt the pollutant from
being absorbed to the skin.
• Drink atleast 12-15 glass of water
in a day.
22. TECHNIQUES TO IMPROVE AND MAINTAIN CONDITION OF
HAIR
(TYPES OF HAIR)
• OILY HAIR.
• DRY HAIR.
• NORMAL HAIR.
• DAMAGED HAIR.
23. OILY HAIR
• Hair which develops a
lank, flat, stringy or oily
appearance is often referred to by
hairdressers and hair consumers
as "greasy" hair. This type of hair
is hard to control, clumps
together easily and doesn't hold a
style well.
24. DRY HAIR
• When oil and moisture escapes your
hair,it becomes dry and lacks the sheen
and soft texture you desire.As the issue
worsens, hair becomes brittle and dull.
• At some point in time, dry hair becomes
inevitable, as strong hair care
products;over-processing;or elevated
exposure to the sun and wind causes hair
damage.
25. NORMAL HAIR
• Not too fine or coarse,normal hair is
the most manageable hair type with
the largest range of possible
styles.Though it’s fun to
experiment,even the easiest-to-care-
for hair requires a regimen of regular
maintenance.Proper styling tools
with varying heats are crucial for
keeping a healthy-looking
shine, maintaining balance,and
adding…
26. DAMAGED HAIR
• Unhealthy/Damaged hair that is
dry,frizzy or has noticeably split
ends.Damage can be caused by an
improper diet, texture of hair or the
excessive use of styling products
(i.e. Colour
treatments,gel,spray,wax).Damage
can be reversed with products such
as hot oil treatments and deep
conditioners.
27. MY HAIR TYPE
• I have a NORMAL HAIR,I apply oil once in a
week and also washes my hair 3-4 times a
week with a conditioner.
• I use Head and Shoulder Shampoo,it keeps my
scalp clean and free from Dandruff.
• I also apply curd and henna on my hair once in
2-3 months.
28. HOME MADE HAIR PACKS
• Take Mehndi Powder,add egg,amla
powder,coffee and if u have dandruff add
Lemon in it and apply on ur hair for an Hour.
• Take methi seeds,soak them over night and
make its paste & apply on hair.Wash it when it
gets dry.
• Take Curd and one smashed Banana and mix it
properly and apply it.
29. TIPS FOR TAKING CARE FOR YOUR HAIR
• Stick with gentle cleansers: Harsh, chemical-
filled shampoos can strip our hair of natural oils
and make it even drier.Look for all-natural
products made specifically for dry hair to help
add moisture back in. Also, consider changing
shampooing schedule: Instead of washing hair
daily, scale back to once or twice a week to help
preserve natural oils and give hair a rest.
• Avoid rough handling: All that combing, blow-
drying, and straightening can take their toll on
hair. Avoid overscrubbing when you’re
washing, let your hair air dry, and comb or brush
only as needed.
30. • Limit your
processing: Colouring,perms,and other
chemical treatments can dry and
damage hair even further.Go easy on
hair — put off the harshest treatments
until hair regains its health.
• Don’t expose yourself: The
sun, wind, and cold can dry out hair.
Wear a hat during the winter to protect
it from the cold, and look into hair-care
products with sunscreens to minimize
sun damage.
• Try an all-natural
treatment: Mayonnaise, bananas, and
avocados are all excellent moisturizers
for hair. Leave any of these on hair for
at least 15 minutes, then shampoo and
rinse out.
31. SUITABLE DIET WITH JUSTIFICATION WITH A WEEKLY MENU
PRE- BREAK-FAST MID- BEFORE
DAYS LUNCH SNACKS DINNER
BREAKFAST SNACKS SLEEP
2Almonds & A bowl of A cup of Black A bowl of
glass of 2-3 Chapattis with Rice with Daal Tea with Rice with Daal A glass of
MONDAY Biscuits
lemon Juice. Omelet. and fried biscuits. and fried Milk.
potatoes. potatoes.
2Almonds & 2-3 Chapattis with A Bowl of rice A cup of Black A Bowl of rice A glass of
glass of Masoor ki Daal. Biscuits with Daal and Tea with with daal and Milk.
TUESDAY lemon Juice. Ladies Finger. biscuits. Ladies Finger.
2Almonds & 2-3 Chapattis with A Bowl of rice A cup of Black A Bowl of rice A glass of
WEDNESDAY glass of Nahari. Biscuits with Daal and Tea with with Daal and Milk.
lemon Juice. Fried Meat. biscuits. Fried Meat.
2Almonds & 2-3 Chapattis with A Bowl of rice A cup of Black A Bowl of rice A glass of
glass of Rajma. Biscuits with Daal and Tea with with Daal and Milk.
THURSDAY
lemon Juice. Spinach curry. biscuits. Spinach curry.
2Almonds & 2-3 Chapattis with A cup of Black A glass of
glass of Omelet. Biscuits Fried Rice. Tea with Fried Rice. Milk.
FRIDAY lemon Juice. biscuits.
2Almonds & A Bowl of rice A cup of Black A Bowl of rice A glass of
glass of Noodles Biscuits with Daal and Tea with with Daal and Milk.
SATURDAY lemon Juice. Cauli Flower. biscuits. Cauli Flower.
2Almonds & A Bowl of rice A cup of Black A Bowl of rice A glass of
glass of Dosa/Idly Biscuits with Fried Tea with with Fried Milk.
SUNDAY lemon Juice. Chicken. biscuits. Chicken.
32. MY HEIGHT AND WEIGHT
• My Height: 177cms (5’10)
• My Weight: 66kgs.
• My BMI is: 21.07 [Normal]
• I Am Normal In Weight.
33. WEEKLY EXERCISE
• I have a daily Walk for 30-
60mins.
• Goes for swimming once in a
week.
• Some times does
skipping, but not regularly.
• I also does cycling once in a
week.
34. PERSONAL HYGIENE
• Hygiene and body style are visible parts of our
identity. It is important how we look and
smell.
• Personal Hygiene involves properly caring for
our body by keeping clean and healthy while
allowing us to look and feel our best.
35. Following are some of the points/tips
which I follows:
• I bath daily because it can improve blood flow & promote
relaxation & also helps to wash off bacteria & dirt.
• I comb my hair daily & apply oil once in a week,for thick &
shinny hair.
• I keeps my nails trimmed & clean will be both attractive
and healthy.Good hand wash habit can help us protect from
flu,colds & illnesses.
• I regularly brushes my teeth 2 times a day to prevent gum
disease & bad breath.
• I wash my clothes separately with a good detergent &
always iron my clothes whenever i goes out.
• I keep my room clean and deity and my clothes always in
cupboard.
• I want my surrounding to be clean,because it is also one of
the reason that we fell sick.
36. TIPS FOR HEALTHY LIVING
• Enjoy a pint of water or greenery first thing
in the morning.
• Grab a few fresh fruits on your way out.
• Avoid going to junk food shops with your
work mates.
• Exercise on the go.
• Drink herbal teas.
• Eat a handful of nuts.
• Say yes to freshly squeezed juice.
• Deep breathing.
• Have a glass of milk every day.
• Sleep on time.minimum 8hrs sleep is
compulsory.
37. TIPS ON SHAVING
• It's best to avoid shaving the very first thing in the
morning. If possible, let your skin wake up a while.
• Use an exfoliate such as a facial cleanser or scrub to open
up the pores of the skin to prepare it for a close shave.
• Stubble should be wetted with warm or hot water before
shaving. This swells the hair shaft allowing the blade to cut
the hair, not your skin.
• A vitamin and Aloe Vera based shave cream will provide a
close soothing shave and protect against razor rashes and
burns.
• Use a sharp blade. A dull blade is responsible for many
shaving cuts as it drags over your face and catches your
skin along with the hairs of your beard.
• Rinse the blade often in hot water when shaving and use
slow short strokes. Take your time.
• After shaving, apply an oil-free moisturizer to soothe and
protect the face.
38. ETIQUETTE AND MANNERS
• Always greet others according to the time.
• Give first preference to ladies.
• Always behave mature with every one.
• Give appreciation for good work.
• Be Punctual.
• Be helpful and friendly.
• Be patient and good listener.
Its very essential to be a professional because,then only we can
get a job easily
39. TIPS WHILE GOING FOR AN
INTERVIEW/MEETING
• Be punctual or even better turn up a bit earlier. If this is not
possible, arrive at the scheduled time at the latest. But
don't be late!
• When invited to a business meeting, be sure to reply if a
reply is requested.
• Don't expect others to fill you in during or after the
meeting.
• Come prepared with pen and paper.
• Don't interrupt the speaker unless he/she has encouraged
open discourse throughout the meeting.
• Don't talk during a meeting with other colleagues. This is
disruptive to other attendees and inconsiderate of the
speaker.
• Silence your electronics,e.g. cell phones,pagers etc.
40. WHY DO U THINK ITS IMPORTANT TO PRESENT
YOUR SELF AS A PROFESSIONAL IN AN
INTERVIEW?
It is very important to present yourself as
a professional in an interview because:
• The first impression is the “LAST
IMPRESSION”.
• The world takes you seriously when you
are well groomed.
• A well groomed personality speaks
volumes about your character.
• We must always dress as per the
occasion or requirement and not as per
our desire.
41. FOR MEN
• A two piece suit in navy or another dark
color.
• A tie in a simple pattern that matches the
color of your suit.
• Button down dress shirt (white or pastel).
• Polished dress shoes in a dark color.
• No earrings! If u normally wear one take it
out.
• Get a hair cut.Short hair always fares best.
• Clean trimmed finger nails.
• Light Briefcase or Portfolio case.
42. WHAT ARE EMPLOYERS LOOKING
FOR?
• Leadership Skills.
• Interpersonal Skills.
• Negotiation and Communication
Skills.
• Assume team,not individual
approach.
• Handle Ambiguity/Flexibility.
• Positive and focused.
• Enthusiastic.
43. BEFORE JOINING FRANKFINN
• My Communication was not upto the mark.
• I didn’t use to take much care about my hair
and skin.
• My dressing was not upto the mark.
• I didn’t practice regular exercises.
44. AFTER JOINING FRANKFINN
• I had improved a lot in my Communication.
• Now I am taking care of my Hair and Skin.
• My dressing sense too improved a lot.
• I am maintaining Healthy Diet.
• I am practicing regular exercise to keep my
body fit.
45. MY STRENGTHS
• Good Communication Skills.
• Pleasing Smile.
• Focused.
• Hardworking.
• Warmth.
• Reasoning.
• Leadership Qualities.
46. MY WEAKNESS
• Openness to change.
• Storing unnecessary things in mind.
• Perfectionism.
• But now a days I am trying to overcome this
weakness.
48. CONCLUSION
• It is quit difficult to conclude from my side.I’m a
learner,what I have experienced in learning,only I can
share my happiness with the experiments practiced
with self participation.
I once again like to thanks my grooming teacher, Mrs.
NINA RAMACHANDRAN who helped me to be well
groomed and also helped me in preparing this project.
Hence being a student i can express about my self
ideology:
• My attire is now different and collection of clothes are
professional.
• Health Conscious.
• Food Conscious and,
• I can see a lot of change in me.