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Future Now: Learning on Demand  by SAP Joe Westhuizen June 2009
We may be on the highway to the future, but we are also living with shorter horizons.
 
 
The pace of change continues to accelerate
 
Learner expectations are also changing
The way we think of “the classroom” is under revision
A new generation of students has been connected since birth
“ If your company hopes to attract the most creative and energetic members of Gen F [this generation], it will need to understand these Internet-derived expectations, and then reinvent its management practices accordingly. Sure, it’s a buyer’s market for talent right now, but that won’t always be the case—and in the future, any company that lacks a vital core of Gen F employees will soon find itself stuck in the mud”: Gary Hamel - WSJ
“ 77% of all L&D organizations believe that younger workers (under 25) have significantly different learning styles than older workers, yet only 16% feel they have developed some level of expertise in the implementation of collaborative learning.” Bersin and Associates
 
 
This means we need to be flexible, adaptable. On-demand
It means standing out from the crowd
Learning snacks can be tasty and good for you
FROM: Centralized knowledge Employees Company-owned learning Location bound learning Learning capture Learning ROI Content development Workforce enablement Learning as a discrete business Reactive content development TO: Knowledge distributed throughout the business Knowledge workers Community/business owned learning Anytime / anywhere learning Learning distribution and sharing Performance and effectiveness analysis Framework development Social / workforce engineering Learning as an ecosystem Predictive learning frameworks
“ one who works primarily with information or one who develops and uses knowledge in the workplace.” Peter Drucker,  Landmarks of Tomorrow , 1959 http://en.wikipedia.org/wiki/Knowledge_workers
Works from a fixed office location Works in a defined role Custodian of information Knowledge as process Uses rigid ways of organizing information Knowledge Worker v 1.0: http://www.slideshare.net/trib/i-am-knowledge-worker-20
Broad skills with a solid base of experience Role is not location bound Takes an ecosystem approach to connecting colleagues, peers and clients Knows how to “get things done” within the business Uses a range of technology tools to support work outcomes Knowledgeable, interested, engaged, participative Shares, connects, filters and distributes information freely Knowledge Worker v 2.0:
On demand transfer of knowledge to the SAP Ecosystem.   Your 24x7 gateway to quality, cost-effective and efficient learning.
 
Blogs Wikis Ratings Reviews Polls Formal Documents On-demand Augmented Peruse Participate Purchase Probe Learning content Web 2.0 Features Social Features Widgets Profiles Learning History Search Corporate Ecosystem Onsite Secure, scalable enterprise LMS RSS Reporting eCommerce Four Ps of Social Learning Learning on Demand by SAP Search for and identify relevant learning content Filter content via recommendations, ratings and reviews Invest time, energy or cash in a filtered, tailored, on-demand learning experience Participate in the learning experience, submit feedback and contribute to the community  Matching changing learning styles with content, architectures, and on-demand experiences
“ George Washington was an amateur politician. Charles Darwin was an amateur scientist. The decisive factor is not how we produce intellectual works but how we consume them” -  Nicholas Carr
We need to learn from game designers and movie makers.
“ The future is already here, it is just unevenly distributed” -  William Gibson
Connecting those with knowledge to those who need it
eAcademies Academy content and  specialized courses Delivery Model Classroom Learning on Demand Seed content:  e-Learning Information Third party content Academy content with focus on certification and other content that requires higher IP protection Lower volume Higher touch High Volume low touch solution Blended Solutions Improve the User Experience Knowledge Embedded in the System Built into  software Embedded User content  & support Direct  Sales Model In-direct  Sales Model The changes we will see in learning will not occur as a result of one type of learning replacing another, but rather, will result from a  gradual convergence  between the different forms of learning. –  Stephen Downes,  Future of Online Learning
FUTURE NOW: People-centred innovation Proven learning methodologies Facilitating access to people not access to content Create a learning network, not just a management system
Thank you! Our bookmarks: Delicious.com/saplearnondemand Web: LearningOnDemandBySAP.com

More Related Content

Future Now

  • 1. Future Now: Learning on Demand by SAP Joe Westhuizen June 2009
  • 2. We may be on the highway to the future, but we are also living with shorter horizons.
  • 3.  
  • 4.  
  • 5. The pace of change continues to accelerate
  • 6.  
  • 7. Learner expectations are also changing
  • 8. The way we think of “the classroom” is under revision
  • 9. A new generation of students has been connected since birth
  • 10. “ If your company hopes to attract the most creative and energetic members of Gen F [this generation], it will need to understand these Internet-derived expectations, and then reinvent its management practices accordingly. Sure, it’s a buyer’s market for talent right now, but that won’t always be the case—and in the future, any company that lacks a vital core of Gen F employees will soon find itself stuck in the mud”: Gary Hamel - WSJ
  • 11. “ 77% of all L&D organizations believe that younger workers (under 25) have significantly different learning styles than older workers, yet only 16% feel they have developed some level of expertise in the implementation of collaborative learning.” Bersin and Associates
  • 12.  
  • 13.  
  • 14. This means we need to be flexible, adaptable. On-demand
  • 15. It means standing out from the crowd
  • 16. Learning snacks can be tasty and good for you
  • 17. FROM: Centralized knowledge Employees Company-owned learning Location bound learning Learning capture Learning ROI Content development Workforce enablement Learning as a discrete business Reactive content development TO: Knowledge distributed throughout the business Knowledge workers Community/business owned learning Anytime / anywhere learning Learning distribution and sharing Performance and effectiveness analysis Framework development Social / workforce engineering Learning as an ecosystem Predictive learning frameworks
  • 18. “ one who works primarily with information or one who develops and uses knowledge in the workplace.” Peter Drucker, Landmarks of Tomorrow , 1959 http://en.wikipedia.org/wiki/Knowledge_workers
  • 19. Works from a fixed office location Works in a defined role Custodian of information Knowledge as process Uses rigid ways of organizing information Knowledge Worker v 1.0: http://www.slideshare.net/trib/i-am-knowledge-worker-20
  • 20. Broad skills with a solid base of experience Role is not location bound Takes an ecosystem approach to connecting colleagues, peers and clients Knows how to “get things done” within the business Uses a range of technology tools to support work outcomes Knowledgeable, interested, engaged, participative Shares, connects, filters and distributes information freely Knowledge Worker v 2.0:
  • 21. On demand transfer of knowledge to the SAP Ecosystem. Your 24x7 gateway to quality, cost-effective and efficient learning.
  • 22.  
  • 23. Blogs Wikis Ratings Reviews Polls Formal Documents On-demand Augmented Peruse Participate Purchase Probe Learning content Web 2.0 Features Social Features Widgets Profiles Learning History Search Corporate Ecosystem Onsite Secure, scalable enterprise LMS RSS Reporting eCommerce Four Ps of Social Learning Learning on Demand by SAP Search for and identify relevant learning content Filter content via recommendations, ratings and reviews Invest time, energy or cash in a filtered, tailored, on-demand learning experience Participate in the learning experience, submit feedback and contribute to the community Matching changing learning styles with content, architectures, and on-demand experiences
  • 24. “ George Washington was an amateur politician. Charles Darwin was an amateur scientist. The decisive factor is not how we produce intellectual works but how we consume them” - Nicholas Carr
  • 25. We need to learn from game designers and movie makers.
  • 26. “ The future is already here, it is just unevenly distributed” - William Gibson
  • 27. Connecting those with knowledge to those who need it
  • 28. eAcademies Academy content and specialized courses Delivery Model Classroom Learning on Demand Seed content: e-Learning Information Third party content Academy content with focus on certification and other content that requires higher IP protection Lower volume Higher touch High Volume low touch solution Blended Solutions Improve the User Experience Knowledge Embedded in the System Built into software Embedded User content & support Direct Sales Model In-direct Sales Model The changes we will see in learning will not occur as a result of one type of learning replacing another, but rather, will result from a gradual convergence between the different forms of learning. – Stephen Downes, Future of Online Learning
  • 29. FUTURE NOW: People-centred innovation Proven learning methodologies Facilitating access to people not access to content Create a learning network, not just a management system
  • 30. Thank you! Our bookmarks: Delicious.com/saplearnondemand Web: LearningOnDemandBySAP.com