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Gap Consulting LDA. ● Rua Prof. Augusto Nobre, 451 B - 4150-119 Porto ● NIPC: 510064744
About Us
    Create, Delivery & Capture the Value

O More than consultants, we are a multidisciplinary team with

  extensive experience in the design and monitoring, production
  and publication of knowledge in different scientific areas.
About Us

      Create, Delivery & Capture the Value

O Gap Consulting            is a boutique project management
    consulting company with a track record of success in
    delivering business results.

O   We take a pragmatic, instead of a dogmatic, approach in
    executing projects to deliver immediate business value;
    iteratively, incrementally and measured.
About Us

  Create, Delivery & Capture the Value

O Gap Consulting helps it’s clients facing successufuly

  the challenges of the economy and the markets.



O We   are renowned for building bonds between
  business, technology & sales which in turn saves you
  time and money.
About Us
Create, Delivery & Capture the Value

O In Gap Consulting we reinvented business to help our

  Clients overcome the challenges and uncertainty of
  economic turbulence and technological markets.



O We have engaged with our clients on projects in the

  Technology,   Health   Care   and   Financial   Services
  industries.
Services
O Program & Project Management

O Sales Force Management

O Balanced Scorecard Deployment

O Market Research

O Measures, Metrics & Analytics

O Lean Six Sigma Deployment & Education
Services
O Branding

O Advertising and Communication

O Registration of Trademarks and Patents

O   Innovation and Design

O Investment Projects
Gap Sales Force
       Sales Force Management &Training

O In a new market era in which "sell" is increasingly difficult

  but strongly needed, Gap Sales Force creates, form &
  controls sales teams specialized in different areas of
  business for national and international markets.



O The aim is to allow companies to by using this service,

  reduce costs associated with maintaining commercial
  teams whose operation is limited in time.
Gap Sales Force
         Sales Force Management &Training

O By assuming the role of interventional Marketing Department of

  the company Customer, Gap Sales Force training sales people
  and updated systematic knowledge about the market and
  segments in which the company's offer customer stands.



O The added value of our company is also reducing the time and

  effort the seller direct constraints on the completion of a sale
  (arguments,    objections   and    closing)   increasing   their
  performance and return on investment.
Gap Sales Force
         Sales Force Management &Training

O Ever since, our fully customized sales training programs have

  been the hallmark of our success.



O Make every employee more productive. Help sales reps close

  more business. Keep administrators on top of the latest
  releases. Prepare your implementation team for every stage of
  your project. And give IT the power to build the cost-saving
  applications you need.
Gap Sales Force
            Sales Force Management &Training

O Our customized sales programs ensure that the course

  material and content reflect your real world needs and selling
  environment. In addition, the workbook is full of situational
  examples from your company along with proven sales best
  practices, turning it into your company’s sales tactics manual.

O Your sales team will learn how to create added value, build

  trust and credibility and improve your ability to effectively
  communicate and build relationships, from cold call to loyal
  client.
Sales Management Training
Our process in four steps


Step 1 : Benchmark Performance

Before introducing any program it is essential to
determine each      current sales coaching proficiency.
Our Sales Coaching Assessment survey allows sales
executives to better understand the level of coaching
effectiveness of each of their sales managers.
Sales Management Training

Step 2: Training Essentials


We train sales managers to achieve the 5 essential
skills of high performance:

   O Coaching

   O Hiring

   O Performance Management

   O Business Acumen

   O Leadership
Sales Management Training
Step 3: One-on-One Coaching


To sustain behavioural changes training is reinforced to
establish permanent behavioral changes in your sales
managers.

We rigorously reinforce the principles learned, through
utilizing real life examples, 1-on-1 coaching, group
coaching and E-learning.

We turn concepts learned into management practice.
Sales Management Training

Step 4: Measurement


To measure changes in behaviour and competencies

Six month post training/coaching we redo Sales Coaching
Assessment to gauge the impact of our program and make
adjustments.
Executive Coaching
Improved decision making, leadership and interpersonal skills.
O Built high performance sales teams.

O Moved beyond self-imposed limitations.

O Managed staff through increased personal effectiveness.

O Developed a flexible leadership style.

O Balanced work and life priorities.

O Improved performance in their organization.

O Improve their development as a person and as a leader.
Gap Sales Force
                      Clipping


O http://www.gapconsulting.org/gap-sales-force-entrevista-ao-
  semanario-vida-economica/

O http://cita-livros.blogspot.pt/2012/07/direcao-e-gestao-da-
  forca-de-vendas.html
Executive Education & In-Company Training


O In-company training courses


O Master's degree in Direction and Sales Force
  Management
   http://www.ismai.pt/NR/exeres/3C980781-E24C-4B34-B2A5-
   A417362F3FB1,frameless.htm


O Master's degree in Sales Force Management – Anje
   http://www.anje.pt/portal/formacao-pos-graduacao-em-gestao-da-
   forca-de-vendas
International Partnerships




   Diotima Society
Member of DIOTIMA SOCIETY

• In a knowledge society, education should be considered again
  an absolute and permanent value in the life of everyone – not
  just a tool. We need people who know what they want to learn,
  be it for pleasure or for necessity.
• We need a school able to raise questions, rather than to give
  answers New teaching models are therefore required, helping
  to sweep away minds of ephemeral biases, instead of
  implanting them.
The Mission of Diotima Society (DS) is pursued through a
continuously growing global network of visionary thinkers,
entrepreneurs, and representatives of public and private
institutions.
The activities have a strong cultural side, and include
strategic development, “thinking labs” on issues crossing the
whole context, research, events, books, and other forms of
dissemination.
O TWG Consulting creates innovation laboratories where
  potential and actual capabilities of the clients/partners
  find a powerful network of knowledge sources and
  operational     structures     at     their     service.


  The effective support and governance of such extended
  resources open the enterprise to new perspectives of
  exploitation, decreasing uncertainty, cost and time-to-
  market.
O The Observatory Marks is an Brazilian international

  nonprofit Organization dedicated to research, extension
  and training, as part of strategic communication and
  branding, which seeks through his professional work in
  network generating new knowledge about brands and
  their strategic management.
O Rockefeller Consulting/Insight Capitalists (RC/IC) is a
  strategic consultancy focused on the most important issue
  facing businesses today - alignment among internal and
  external constituencies.
O Our central premise is that high performing companies -
  regardless of size or industry - have a high level of
  alignment across the stakeholder groups and enterprise
  units participating in the creation and delivery of a
  company's value proposition.
Industrial Advisory Group (NIAG)


The NATO Industrial Advisory Group (NIAG) was established in
October 1968 to provide a link to the NATO nations’ defense
industries through which the industrial viewpoint and industrial
technology development could be included in the work of the
NATO.     The   NIAG    composed     of   high-level   industrial
representatives of the member nations, each of them acting as a
focal point and spokesman fro his/her national defense
industries.
Industrial Advisory Group (NIAG)



NIAG is made up of National Delegation of NIAG member and
Partner countries. The member are industrial representatives
designated by each country through their national Head of
Delegation (HoD). Members will hold positions of responsibility
in companies engages in defense activities and/or in national
defense industry federations.
Curriculum Vitae
Elisabeth de Magalhães Serra- CEO Gap Consulting


O   Post-Doctorate in Business & Economics (Univ. Pompeu Fabra, Barcelona, Spain); PhD in
    Management Sciences - expertise in Marketing Management (Univ. Santiago Compostela,
    Spain), received her master's degree in Economics and Public Administration and Private.


O   She made a Senior Executive Program in Business Marketing at IMD Business School
    (Switzerland). Professor & researcher, publish in scientific journals as Consumer Behavior,
    Brand Management, Business Marketing and Sales Force Management, issues where it
    develops consulting work nationally and internationally to several sectors within the Gap
    Consulting, Ltd.


O   Author of the books:

     O   "Management and Sales Force Management" Edi. Vida Económica. (2012)


     O   "The Brand - Valuation and Strategic Management" - Ed Word (1998.).
Curriculum Vitae
José Manuel Carvalho Vieira – R&D Director Gap Consulting


    O   Coordinator Bachelor and Masters in Marketing Management from the Instituto Superior da Maia
        (ISMAI) and Coordinator of Project EMIC - European Marketing & Innovation Centers.


    O   Post-Doctorate in Business & Economics (Univ. Pompeu Fabra, Barcelona) and PhD in
        Management Sciences - Innovation Management specialization - (Univ. Santiago Compostela,
        Spain).


    O   Has a Senior Executive Program - Driving Strategic Innovation - MIT & IMD (Sloan School of
        Management). Investigates and publishes in Services Marketing, Innovation Management, Sales
        Force Management, International Marketing and Marketing Research areas that develops
        consulting work nationally and internationally in various sectors within the Gap Consulting.
Technical Credentials: Studies


O   Determinants of Performance Management Sales Force: Packaged
    Gas BP- Portugal

O   National Strategic & International Port and Douro Wines Inst. Wine of
    the Douro and Porto (IVDP).

O   Behaviors and Motivations associated with Sports - A study for FC
    Porto (Porto Commercial - SAD)

O   Purchase and Consumption Behavior Press Daily (JN) -
    Controlinveste Media / Newspaper News;

O   Technological Index SonaeCom.
Technical Credentials: Studies


O   Financial Evaluation of Brands Lisbon and Porto Editora Publisher

O   Structure Attributes Offer Alberto Sampaio Museum (Guimarães);

O   Structure of Image Attributes of the Association of Transport and
    Communications Museum "(AMTC):

O   Structure Attributes of Tourist Destination Image Porto / Northern Portugal-
    ADETURN;

O   Aspect Enterprise Market of Textile sector of northern Portugal:
    measurement and management - FCT / ATP;

O   Competitive viability of the Commercial Offer Sá Carneiro Airport - Airports
    Ana
Technical Credentials: Studies


O   Economic viability of market entry Portuguese Brand KICKERS - KICKERS
    Portugal;

O   Diagnosis and Strategic Analysis Group Visabeira, Visabeira, SA

O   Diagnosis and Strategic Analysis Madeira Tourism Sector – GRM

O   Technical support for the preparation of applications for SI, SI RTD, Innovation
    NSRF;

O   Technical support to the preparation of an application to SI Qualification &
    Internationalisation of SMEs NSRF.

More Related Content

Gap Consulting - Brochure

  • 1. Gap Consulting LDA. ● Rua Prof. Augusto Nobre, 451 B - 4150-119 Porto ● NIPC: 510064744
  • 2. About Us Create, Delivery & Capture the Value O More than consultants, we are a multidisciplinary team with extensive experience in the design and monitoring, production and publication of knowledge in different scientific areas.
  • 3. About Us Create, Delivery & Capture the Value O Gap Consulting is a boutique project management consulting company with a track record of success in delivering business results. O We take a pragmatic, instead of a dogmatic, approach in executing projects to deliver immediate business value; iteratively, incrementally and measured.
  • 4. About Us Create, Delivery & Capture the Value O Gap Consulting helps it’s clients facing successufuly the challenges of the economy and the markets. O We are renowned for building bonds between business, technology & sales which in turn saves you time and money.
  • 5. About Us Create, Delivery & Capture the Value O In Gap Consulting we reinvented business to help our Clients overcome the challenges and uncertainty of economic turbulence and technological markets. O We have engaged with our clients on projects in the Technology, Health Care and Financial Services industries.
  • 6. Services O Program & Project Management O Sales Force Management O Balanced Scorecard Deployment O Market Research O Measures, Metrics & Analytics O Lean Six Sigma Deployment & Education
  • 7. Services O Branding O Advertising and Communication O Registration of Trademarks and Patents O Innovation and Design O Investment Projects
  • 8. Gap Sales Force Sales Force Management &Training O In a new market era in which "sell" is increasingly difficult but strongly needed, Gap Sales Force creates, form & controls sales teams specialized in different areas of business for national and international markets. O The aim is to allow companies to by using this service, reduce costs associated with maintaining commercial teams whose operation is limited in time.
  • 9. Gap Sales Force Sales Force Management &Training O By assuming the role of interventional Marketing Department of the company Customer, Gap Sales Force training sales people and updated systematic knowledge about the market and segments in which the company's offer customer stands. O The added value of our company is also reducing the time and effort the seller direct constraints on the completion of a sale (arguments, objections and closing) increasing their performance and return on investment.
  • 10. Gap Sales Force Sales Force Management &Training O Ever since, our fully customized sales training programs have been the hallmark of our success. O Make every employee more productive. Help sales reps close more business. Keep administrators on top of the latest releases. Prepare your implementation team for every stage of your project. And give IT the power to build the cost-saving applications you need.
  • 11. Gap Sales Force Sales Force Management &Training O Our customized sales programs ensure that the course material and content reflect your real world needs and selling environment. In addition, the workbook is full of situational examples from your company along with proven sales best practices, turning it into your company’s sales tactics manual. O Your sales team will learn how to create added value, build trust and credibility and improve your ability to effectively communicate and build relationships, from cold call to loyal client.
  • 12. Sales Management Training Our process in four steps Step 1 : Benchmark Performance Before introducing any program it is essential to determine each current sales coaching proficiency. Our Sales Coaching Assessment survey allows sales executives to better understand the level of coaching effectiveness of each of their sales managers.
  • 13. Sales Management Training Step 2: Training Essentials We train sales managers to achieve the 5 essential skills of high performance: O Coaching O Hiring O Performance Management O Business Acumen O Leadership
  • 14. Sales Management Training Step 3: One-on-One Coaching To sustain behavioural changes training is reinforced to establish permanent behavioral changes in your sales managers. We rigorously reinforce the principles learned, through utilizing real life examples, 1-on-1 coaching, group coaching and E-learning. We turn concepts learned into management practice.
  • 15. Sales Management Training Step 4: Measurement To measure changes in behaviour and competencies Six month post training/coaching we redo Sales Coaching Assessment to gauge the impact of our program and make adjustments.
  • 16. Executive Coaching Improved decision making, leadership and interpersonal skills. O Built high performance sales teams. O Moved beyond self-imposed limitations. O Managed staff through increased personal effectiveness. O Developed a flexible leadership style. O Balanced work and life priorities. O Improved performance in their organization. O Improve their development as a person and as a leader.
  • 17. Gap Sales Force Clipping O http://www.gapconsulting.org/gap-sales-force-entrevista-ao- semanario-vida-economica/ O http://cita-livros.blogspot.pt/2012/07/direcao-e-gestao-da- forca-de-vendas.html
  • 18. Executive Education & In-Company Training O In-company training courses O Master's degree in Direction and Sales Force Management http://www.ismai.pt/NR/exeres/3C980781-E24C-4B34-B2A5- A417362F3FB1,frameless.htm O Master's degree in Sales Force Management – Anje http://www.anje.pt/portal/formacao-pos-graduacao-em-gestao-da- forca-de-vendas
  • 19. International Partnerships Diotima Society
  • 20. Member of DIOTIMA SOCIETY • In a knowledge society, education should be considered again an absolute and permanent value in the life of everyone – not just a tool. We need people who know what they want to learn, be it for pleasure or for necessity. • We need a school able to raise questions, rather than to give answers New teaching models are therefore required, helping to sweep away minds of ephemeral biases, instead of implanting them.
  • 21. The Mission of Diotima Society (DS) is pursued through a continuously growing global network of visionary thinkers, entrepreneurs, and representatives of public and private institutions. The activities have a strong cultural side, and include strategic development, “thinking labs” on issues crossing the whole context, research, events, books, and other forms of dissemination.
  • 22. O TWG Consulting creates innovation laboratories where potential and actual capabilities of the clients/partners find a powerful network of knowledge sources and operational structures at their service. The effective support and governance of such extended resources open the enterprise to new perspectives of exploitation, decreasing uncertainty, cost and time-to- market.
  • 23. O The Observatory Marks is an Brazilian international nonprofit Organization dedicated to research, extension and training, as part of strategic communication and branding, which seeks through his professional work in network generating new knowledge about brands and their strategic management.
  • 24. O Rockefeller Consulting/Insight Capitalists (RC/IC) is a strategic consultancy focused on the most important issue facing businesses today - alignment among internal and external constituencies. O Our central premise is that high performing companies - regardless of size or industry - have a high level of alignment across the stakeholder groups and enterprise units participating in the creation and delivery of a company's value proposition.
  • 25. Industrial Advisory Group (NIAG) The NATO Industrial Advisory Group (NIAG) was established in October 1968 to provide a link to the NATO nations’ defense industries through which the industrial viewpoint and industrial technology development could be included in the work of the NATO. The NIAG composed of high-level industrial representatives of the member nations, each of them acting as a focal point and spokesman fro his/her national defense industries.
  • 26. Industrial Advisory Group (NIAG) NIAG is made up of National Delegation of NIAG member and Partner countries. The member are industrial representatives designated by each country through their national Head of Delegation (HoD). Members will hold positions of responsibility in companies engages in defense activities and/or in national defense industry federations.
  • 27. Curriculum Vitae Elisabeth de Magalhães Serra- CEO Gap Consulting O Post-Doctorate in Business & Economics (Univ. Pompeu Fabra, Barcelona, Spain); PhD in Management Sciences - expertise in Marketing Management (Univ. Santiago Compostela, Spain), received her master's degree in Economics and Public Administration and Private. O She made a Senior Executive Program in Business Marketing at IMD Business School (Switzerland). Professor & researcher, publish in scientific journals as Consumer Behavior, Brand Management, Business Marketing and Sales Force Management, issues where it develops consulting work nationally and internationally to several sectors within the Gap Consulting, Ltd. O Author of the books: O "Management and Sales Force Management" Edi. Vida Económica. (2012) O "The Brand - Valuation and Strategic Management" - Ed Word (1998.).
  • 28. Curriculum Vitae José Manuel Carvalho Vieira – R&D Director Gap Consulting O Coordinator Bachelor and Masters in Marketing Management from the Instituto Superior da Maia (ISMAI) and Coordinator of Project EMIC - European Marketing & Innovation Centers. O Post-Doctorate in Business & Economics (Univ. Pompeu Fabra, Barcelona) and PhD in Management Sciences - Innovation Management specialization - (Univ. Santiago Compostela, Spain). O Has a Senior Executive Program - Driving Strategic Innovation - MIT & IMD (Sloan School of Management). Investigates and publishes in Services Marketing, Innovation Management, Sales Force Management, International Marketing and Marketing Research areas that develops consulting work nationally and internationally in various sectors within the Gap Consulting.
  • 29. Technical Credentials: Studies O Determinants of Performance Management Sales Force: Packaged Gas BP- Portugal O National Strategic & International Port and Douro Wines Inst. Wine of the Douro and Porto (IVDP). O Behaviors and Motivations associated with Sports - A study for FC Porto (Porto Commercial - SAD) O Purchase and Consumption Behavior Press Daily (JN) - Controlinveste Media / Newspaper News; O Technological Index SonaeCom.
  • 30. Technical Credentials: Studies O Financial Evaluation of Brands Lisbon and Porto Editora Publisher O Structure Attributes Offer Alberto Sampaio Museum (Guimarães); O Structure of Image Attributes of the Association of Transport and Communications Museum "(AMTC): O Structure Attributes of Tourist Destination Image Porto / Northern Portugal- ADETURN; O Aspect Enterprise Market of Textile sector of northern Portugal: measurement and management - FCT / ATP; O Competitive viability of the Commercial Offer Sá Carneiro Airport - Airports Ana
  • 31. Technical Credentials: Studies O Economic viability of market entry Portuguese Brand KICKERS - KICKERS Portugal; O Diagnosis and Strategic Analysis Group Visabeira, Visabeira, SA O Diagnosis and Strategic Analysis Madeira Tourism Sector – GRM O Technical support for the preparation of applications for SI, SI RTD, Innovation NSRF; O Technical support to the preparation of an application to SI Qualification & Internationalisation of SMEs NSRF.