Global marketing management involves planning strategies for entering foreign markets. There are four main market entry strategies: exporting, contractual agreements like licensing and franchising, strategic alliances, and direct foreign investment. The optimal strategy depends on factors like market size, competition, regulations, and a company's objectives and resources. Planning is required to systematically analyze countries, adapt marketing mix tactics to local conditions, and implement and control the marketing plan. Organizational structures must also be considered to effectively manage global competition.
2. Chapter Learning Objectives
1. How global marketing management differs
from international marketing management
1. How global marketing management differs
from international marketing management
2. The increasing importance of international
strategic alliances
2. The increasing importance of international
strategic alliances
3. The need for planning to achieve company
goals
3. The need for planning to achieve company
goals
4. The important factors for each alternative market-entry strategy4. The important factors for each alternative market-entry strategy
3. Introduction
• Increasingly firms are entering foreign markets
• Acquiring a global perspective requires
execution requires planning, organization, and
a willingness to try new approaches—such as
engaging in collaborative relationships
• This chapter discusses global marketing
management, competition in the global
marketplace, strategic planning, and alternative
market-entry strategies
4. Global Marketing Management
• Global Marketing Management thought has
undergone substantial revision
• In the 1970s the argument was framed as
“standardization vs. adaptation”
• In the 1980s it was “globalization vs.
localization” or “Think local, act local”
• In the 1990s it was “global integration vs.
local responsiveness”
• The basic issue is whether the global
homogenization of consumer tastes allowed
global standardization of the marketing mix
Global Marketing Management: An Old Debate and a New ViewGlobal Marketing Management: An Old Debate and a New View
9. The Nestle Way
• The “Nestlé way” is to dominate its
markets can be summarized in four
points:
(1) think and plan long term
(2) decentralize
(3) stick to what you know, and
(4) adapt to local tastes
• Nestlé sells more than 8,500 products produced in 489
factories in 193 countries
• Nestlé sells more than 8,500 products produced in 489
factories in 193 countries
• Nestlé is the world’s biggest marketer of infant formula,
powdered milk, instant coffee, chocolate, soups, and mineral
water
• Nestlé is the world’s biggest marketer of infant formula,
powdered milk, instant coffee, chocolate, soups, and mineral
water
10. Benefits of Global Marketing
• Economies of scale in production and marketing can be
important competitive advantages for global companies
• Unifying product development, purchasing, and supply
activities across several countries it can save costs
• Transfer of experience and know-how across countries through
improved coordination and integration of marketing activities
• Diversity of markets by spreading the portfolio of markets
served brings an important stability of revenues and operations
to many global firms
The merits of global marketing include:The merits of global marketing include:
11. Planning for Global Markets
• Structurally, planning may be viewed as
(1) corporate, (2) strategic, or (3) tactical
• Structurally, planning may be viewed as
(1) corporate, (2) strategic, or (3) tactical
Planning is a systematized way of relating to the futurePlanning is a systematized way of relating to the future
• It is an attempt to manage the effects of external, uncontrollable factors on
the firm’s strengths, weaknesses, objectives, and goals to attain a desired end
• It is an attempt to manage the effects of external, uncontrollable factors on
the firm’s strengths, weaknesses, objectives, and goals to attain a desired end
• International corporate planning is essentially long term, incorporating
generalized goals for the enterprise as a whole
• International corporate planning is essentially long term, incorporating
generalized goals for the enterprise as a whole
• Strategic planning is conducted at the highest levels of management and
deals with products, capital, and research, and long- and short-term goals of
the company
• Strategic planning is conducted at the highest levels of management and
deals with products, capital, and research, and long- and short-term goals of
the company
• Tactical planning, or market planning, pertains to specific actions and to the
allocation of resources used to implement strategic planning goals in specific
markets
• Tactical planning, or market planning, pertains to specific actions and to the
allocation of resources used to implement strategic planning goals in specific
markets
12. The Planning Process
Phase 1: Preliminary Analysis
and Screening – Matching
Company and Country Needs
Phase 1: Preliminary Analysis
and Screening – Matching
Company and Country Needs
• Planning, which offers a systematic guide to planning for the multinational
firm operating in several countries, includes the following 4 phases:
• Planning, which offers a systematic guide to planning for the multinational
firm operating in several countries, includes the following 4 phases:
Phase 2: Adapting the
Marketing Mix to
Target Markets
Phase 2: Adapting the
Marketing Mix to
Target Markets
Phase 3: Developing the
Marketing Plan
Phase 3: Developing the
Marketing Plan
Phase 4: Implementation and
Control
Phase 4: Implementation and
Control
• The answers to three major
questions are sought in Phase 2:
(a) Are there identifiable market
segments that allow for common
marketing mix tactics across
countries?
(b) Which cultural/environmental
adaptations are necessary for
successful acceptance of the
marketing mix?
(c) Will adaptation costs allow
profitable market entry?
13. Foreign Market-Entry Strategies
– Market Size and Growth
– Risk
– Government Regulations
– Competitive Environment
– Local Infrastructure
– Company Objectives
– Need for Control
– Internal Resources, Assets and
Capabilities
– Flexibility
When a company makes the commitment to go international, it
must choose an entry strategy
When a company makes the commitment to go international, it
must choose an entry strategy
The choice of entry strategy depends on:The choice of entry strategy depends on:
14. Alternative Market-Entry Strategies
• exporting
• contractual agreements
• strategic alliances, and
• direct foreign investment
• Import regulations may be imposed to protect health, conserve
foreign exchange, serve as economic reprisals, protect home
industry, or provide revenue in the form of tariffs
• Import regulations may be imposed to protect health, conserve
foreign exchange, serve as economic reprisals, protect home
industry, or provide revenue in the form of tariffs
• A company has four different modes of foreign market entry
from which to select:
• A company has four different modes of foreign market entry
from which to select:
15. Exporting
• Exporting can be either direct or
indirect
• In direct exporting the company sells
to a customer in another country
• In contrast, indirect exporting usually
means that the company sells to a
buyer (importer or distributor) in the
home country who in turn exports the
product
• The Internet is becoming increasingly
important as a foreign market entry
method
16. Exporting as an Entry Strategy
• Indirect Exporting
– Domestic Intermediary
• Direct Exporting
– Independent Distributor Vs. Sales
Subsidiary
– The Company Owned Sales
Office (Foreign Sales Subsidiary)
17. Foreign Production as
an Entry Strategy
• Licensing
• Reasons for Licensing
• Disadvantages of Licensing
18. Franchising
• Franchisor and the franchisee
• Master franchising
• Benefits:
– Overseas expansion with a minimum
investment
– Franchisees’ profits tied to their efforts
– Availability of local franchisees’ knowledge
19. Contractual Agreements
• Contractual agreements generally involve the transfer of
technology, processes, trademarks, or human skills
• Contractual forms of market entry include:
(1) Licensing: A means of establishing a foothold in foreign markets
without large capital outlays is licensing of patent rights, trademark
rights, and the rights to use technological
(2) Franchising: In licensing the franchisor provides a standard package of
products, systems, and management services, and the franchisee
provides market knowledge, capital, and personal involvement in
management
Contractual agreements are long-term, non-equity associations
between a company and another in a foreign market
Contractual agreements are long-term, non-equity associations
between a company and another in a foreign market
20. Organizing for Global Competition
(1) global product divisions responsible for product sales
throughout the world;
(2) geographical divisions responsible for all products and functions
within a given geographical area; or
(3) a matrix organization consisting of either of these arrangements
with centralized sales and marketing run by a centralized
functional staff, or a combination of area operations and global
product management
• An international marketing plan should optimize the resources
committed to company objectives by using one of the
following three alternative organizational structures:
• An international marketing plan should optimize the resources
committed to company objectives by using one of the
following three alternative organizational structures: