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Hemant Kumar

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Hemant Kumar is a senior network engineer with over 5 years of experience in networking. He has extensive skills in routing, switching, wireless networking, firewalls, load balancing and network troubleshooting. Currently he works for Net Participate Pvt Ltd where he supports a large managed services client, Presidio, responding to network alarms and issues. Previously he has worked for IBM, American Express and various networking projects. He holds a B.Tech in IT and Cisco CCNA certification.

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CURRICULUM VITAE Hemant Kumar Address: - HL-212 Phase-2 Mohali Chandigarh Passport Number: - Z2755129 E-Mail:-hemant2k09@gmail.com Contact. No. - 08800793444 Objective:- To enhance knowledge in IT infrastructure field. In additionally achieve proficiency in my career. I wish to work in an environment that is stimulating and provides professional and personal growth. I look forward to an organization that respects personal integrity and values teamwork. Technical Skills:- • Design & implementation of LAN/WAN. • Worked in a datacenter environment. • Configuration of Switches & Routers 6509, 4510R+ SUP troubleshooting 2T, SUP- 720,3550,3760,2960,1800,1900,3600,2900 • Good OSI layer level knowledge for analysis and troubleshooting. • Basic ASA firewall knowledge. • Basic F5 load balancer knowledge. • Knowledge of Internet protocol BGP, MPLS VRF route filtering. • RIP,EIGRP, OSPF routing protocols • ACL (Access controlList), Route map, configuration of NAT/PAT. • Ether channeling, Stacking, VLAN configuration, VLAN membership, VTP Configuration, Inter- VLAN Routing. STP, UDLD L2 loop prevention. • IEEE standards, and Configuration of WLC 5500, AP 1100, Radio Bridge. 1300
• Troubleshooting LINUXand Solaris OS & running application, knowledge of Linux directory and user management & permissions. • IOS up gradation of Cisco Devices and configuration backup. • Monitoring and managing network using CiscoWorks 4.0 and Cisco NCS 1.1 for wireless network. Reports generation of WAN device utilization, making summary on total downtime and uptime in percentage. • Cisco ACS 5.2 server for AAA,and Juniper Steel-belted radius server 6.1 on Solaris and Linux platform used for identity management, Cisco firewall and checkpoint monitoring. • Basic understanding of SQL commands and conditional and looping statement of programming. Total Work Experience:- 5.6+year July-2015 to Present Net participate Pvt. Ltd LLP formally known as Nvish Solutions Mohali. Designation: Senior Network Engineer Client:- Presidio (USA) managed service customer • Working on SNC tool for critical/high/moderate tickets for network alarms (routers, switches, firewalls). • Alarms related with network reachability, availability, change, circuit outage, link down issues and follow-ups with respective vendors. • Experience working in a managed services environment. • Client interaction using jabber/ Cisco WebEx. APR-2014 to 8th -July 2015 IBM India Pvt. Ltd Gurgaon on contract Designation: Network security analyst. • Administrator Juniper Steel-Belted radius server (SBRC 7.4) used for identity management (AAA), responsible to provide Root cause analysis (RCA) to customer in case of any discrepancies. • Maintaining and troubleshooting SBRC application on Solaris and Linux server, health checkup, and generating report, upgrading DNS BIND version and DNS troubleshoot. • Monitoring accounting and authentication packets of AAA of customer.
Aug-2013 to Mar-2014 PC Solution Pvt. Ltd NewDelhi Working for American Express (India) Pvt. Ltd. Designation: Network Engineer L2 • Worked in operational NOC environment of American Express as a senior supervisory L2 Engineer. • Position responsible to manage entire south Asia campus network of AMEX. To proactively work on tickets and providing resolution within defined SLA policies. • Monitoring network alarm on CA Spectrum tools, proactively resolve the alarm within SLA, updating authorities on time, opening and joining bridge calls. • Worked on Asset refresh project in Data center and access switches to rack mount new chassis and un- mount old chassis from rack, layout of fiber cabling, configuring new devices as per plan, for IP phones, workstation and servers. • Involved and coordinate with ISP (Verizon, AT&T, Airtel, TATA) for IOS update, Link upgrade, and link down issues and CE devices health to mitigate any outage, providing OOB line access to ISP. • Gives hands and feet support to security team in data center in scheduled activity. • Replacing faulty parts of Cisco devices (SUP, cards, power supply, and fiber media, Stack cable), opening TAC cases and follow-ups. • Supporting Linux based Alcatel Lucent QIP server for DHCP. • Raising Change Management Request for new changes in network as per the process. Jan 2012 to 23-Aug 2013 HCL Info systems Ltd., NOIDA Designation: Network Engineer Position: Associate Projects in HCL:- (1). Shiv Nadar University, Dadari. Greater Noida • Part of the Network implementation team in SNU campus, where Cisco wireless and wired network are deployed in the entire residential campus. • Implement the LAN network for entire University campus. • Configured Cisco wireless controller 5508 for the university Campus, and Cisco access point 1140, Cisco Bridge 1300 for wireless connectivity of sites.
• Configured LAN network with core 4503, distribution 3550 and access 2960S stack switches. • Testing of blue coat packet shaper 3500 • Configured the ASA 5520 and Link proof load balancer, monitoring dashboard for link utilization. • Testing SQUID PROXY server. • Installation configuration and monitoring entire LAN using Ciscoworks LMS 4.0. • Installation and supporting UBUNTU and Linux user for their day to day problems. (2). Larsen & Toubro Ltd., Faridabad Corporate office. Installation and configuration of IT networks services, maintenance, troubleshooting and network user management with expertise in installation, up gradation, configuration, and support of LAN/WAN network devices • Management of data center,switch room, activating new ports for servers and WS, • Installation and configuration of Cisco ACS. • Installation and configuration of different monitoring and analysis freeware and Cisco license tools (MRTG, wire shark, Cisco NCS ) • Monitoring WAN link and connectivity. Coordinating with different MPLS ISP, Link up gradation. • Providing support on L3 and L2 switches. Cisco 6506, 3750, 2960 and H3C S5100 • Configuring and changing VLANs in cat2960G, H3C, and 2960S IOS based switches. • Managing Passive network, port activation/deactivation. • Provide monthly Report MRTG, Bandwidth utilization. • Provide the Wi-Fi network connectivity. Using Cisco WAP4410 APs for guest users. • Routine backup of Switches & Routers. August 2010 to 30 Dec 2011 Progressive InfoTech Pvt. Ltd. NOIDA Position held: Network Support Engineer Client- Air India Computer center NewDelhi Palam • Having one year four month (From Aug 2010 to Dec 2011) working experiences as a Network Support Engineer at Air India a client ofProgressive InfoTech P. Ltd. NewDelhi for its NMS (Network Management Service) Department.
• Administration of CISCOWORKS LMS 3.1,Creating LMS templates, What sup Gold monitoring tools. • Configuring CISCO switches routers, firewalls, monitoring interface, upgrading CISCO IOS software. • Creating backup of all device configuration through LAN management solution. Creating daily report using CISCO LMS. • VPN,VLAN,VTP,Wi-Fi configuration, troubleshooting N/W using TCP/IP utility. H/W & S/W installation and configuration. • Active Directory. • Document N/W problems and resolution for future reference,verifying bill of leased line vendor. • Plans and supports Network infrastructure. • Monitor N/W incidents through available SNMP tools. • Monitoring network/troubleshooting, managing IPs documenting it, vendor coordination, port activation, solving LAN issues, escalation and tracking and follow up of all AMC vendors, testing, installation of NIC card • Assist Liaison/SRDT for STATIC/UNAT/DYNAMIC/SOR SITA PIDconfiguration telephony to outstation of north region of India. Education Qualifications: • B. Tech. in Information technology from Uttarakhand technical University Dehradun • Diploma in Information Technology from Govt. Polytechnic Gauchar, Chamoli Certification: • CISCO CERTIFIED NETWORK ENGINEER (SEP 2011) • CISCO ID- CSCO12025959 • Certificate course in RHCE 6.0 from Intaglio solution New Delhi. • Certificate course of CCIE R&S. Personal Details: E Mail : hemant2k09@gmail.com Mob No. : +91-8800793444 Date of Birth : 7th April 1985 Languages Known : English and Hindi Hobby : Indoor games, traveling enthusiast.
Declaration: I hereby declare that all the statement made in this Profile is true, complete and correct to the best of my knowledge and belief. Date:- (Hemant Kumar)

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Hemant Kumar

  • 1. CURRICULUM VITAE Hemant Kumar Address: - HL-212 Phase-2 Mohali Chandigarh Passport Number: - Z2755129 E-Mail:-hemant2k09@gmail.com Contact. No. - 08800793444 Objective:- To enhance knowledge in IT infrastructure field. In additionally achieve proficiency in my career. I wish to work in an environment that is stimulating and provides professional and personal growth. I look forward to an organization that respects personal integrity and values teamwork. Technical Skills:- • Design & implementation of LAN/WAN. • Worked in a datacenter environment. • Configuration of Switches & Routers 6509, 4510R+ SUP troubleshooting 2T, SUP- 720,3550,3760,2960,1800,1900,3600,2900 • Good OSI layer level knowledge for analysis and troubleshooting. • Basic ASA firewall knowledge. • Basic F5 load balancer knowledge. • Knowledge of Internet protocol BGP, MPLS VRF route filtering. • RIP,EIGRP, OSPF routing protocols • ACL (Access controlList), Route map, configuration of NAT/PAT. • Ether channeling, Stacking, VLAN configuration, VLAN membership, VTP Configuration, Inter- VLAN Routing. STP, UDLD L2 loop prevention. • IEEE standards, and Configuration of WLC 5500, AP 1100, Radio Bridge. 1300
  • 2. • Troubleshooting LINUXand Solaris OS & running application, knowledge of Linux directory and user management & permissions. • IOS up gradation of Cisco Devices and configuration backup. • Monitoring and managing network using CiscoWorks 4.0 and Cisco NCS 1.1 for wireless network. Reports generation of WAN device utilization, making summary on total downtime and uptime in percentage. • Cisco ACS 5.2 server for AAA,and Juniper Steel-belted radius server 6.1 on Solaris and Linux platform used for identity management, Cisco firewall and checkpoint monitoring. • Basic understanding of SQL commands and conditional and looping statement of programming. Total Work Experience:- 5.6+year July-2015 to Present Net participate Pvt. Ltd LLP formally known as Nvish Solutions Mohali. Designation: Senior Network Engineer Client:- Presidio (USA) managed service customer • Working on SNC tool for critical/high/moderate tickets for network alarms (routers, switches, firewalls). • Alarms related with network reachability, availability, change, circuit outage, link down issues and follow-ups with respective vendors. • Experience working in a managed services environment. • Client interaction using jabber/ Cisco WebEx. APR-2014 to 8th -July 2015 IBM India Pvt. Ltd Gurgaon on contract Designation: Network security analyst. • Administrator Juniper Steel-Belted radius server (SBRC 7.4) used for identity management (AAA), responsible to provide Root cause analysis (RCA) to customer in case of any discrepancies. • Maintaining and troubleshooting SBRC application on Solaris and Linux server, health checkup, and generating report, upgrading DNS BIND version and DNS troubleshoot. • Monitoring accounting and authentication packets of AAA of customer.
  • 3. Aug-2013 to Mar-2014 PC Solution Pvt. Ltd NewDelhi Working for American Express (India) Pvt. Ltd. Designation: Network Engineer L2 • Worked in operational NOC environment of American Express as a senior supervisory L2 Engineer. • Position responsible to manage entire south Asia campus network of AMEX. To proactively work on tickets and providing resolution within defined SLA policies. • Monitoring network alarm on CA Spectrum tools, proactively resolve the alarm within SLA, updating authorities on time, opening and joining bridge calls. • Worked on Asset refresh project in Data center and access switches to rack mount new chassis and un- mount old chassis from rack, layout of fiber cabling, configuring new devices as per plan, for IP phones, workstation and servers. • Involved and coordinate with ISP (Verizon, AT&T, Airtel, TATA) for IOS update, Link upgrade, and link down issues and CE devices health to mitigate any outage, providing OOB line access to ISP. • Gives hands and feet support to security team in data center in scheduled activity. • Replacing faulty parts of Cisco devices (SUP, cards, power supply, and fiber media, Stack cable), opening TAC cases and follow-ups. • Supporting Linux based Alcatel Lucent QIP server for DHCP. • Raising Change Management Request for new changes in network as per the process. Jan 2012 to 23-Aug 2013 HCL Info systems Ltd., NOIDA Designation: Network Engineer Position: Associate Projects in HCL:- (1). Shiv Nadar University, Dadari. Greater Noida • Part of the Network implementation team in SNU campus, where Cisco wireless and wired network are deployed in the entire residential campus. • Implement the LAN network for entire University campus. • Configured Cisco wireless controller 5508 for the university Campus, and Cisco access point 1140, Cisco Bridge 1300 for wireless connectivity of sites.
  • 4. • Configured LAN network with core 4503, distribution 3550 and access 2960S stack switches. • Testing of blue coat packet shaper 3500 • Configured the ASA 5520 and Link proof load balancer, monitoring dashboard for link utilization. • Testing SQUID PROXY server. • Installation configuration and monitoring entire LAN using Ciscoworks LMS 4.0. • Installation and supporting UBUNTU and Linux user for their day to day problems. (2). Larsen & Toubro Ltd., Faridabad Corporate office. Installation and configuration of IT networks services, maintenance, troubleshooting and network user management with expertise in installation, up gradation, configuration, and support of LAN/WAN network devices • Management of data center,switch room, activating new ports for servers and WS, • Installation and configuration of Cisco ACS. • Installation and configuration of different monitoring and analysis freeware and Cisco license tools (MRTG, wire shark, Cisco NCS ) • Monitoring WAN link and connectivity. Coordinating with different MPLS ISP, Link up gradation. • Providing support on L3 and L2 switches. Cisco 6506, 3750, 2960 and H3C S5100 • Configuring and changing VLANs in cat2960G, H3C, and 2960S IOS based switches. • Managing Passive network, port activation/deactivation. • Provide monthly Report MRTG, Bandwidth utilization. • Provide the Wi-Fi network connectivity. Using Cisco WAP4410 APs for guest users. • Routine backup of Switches & Routers. August 2010 to 30 Dec 2011 Progressive InfoTech Pvt. Ltd. NOIDA Position held: Network Support Engineer Client- Air India Computer center NewDelhi Palam • Having one year four month (From Aug 2010 to Dec 2011) working experiences as a Network Support Engineer at Air India a client ofProgressive InfoTech P. Ltd. NewDelhi for its NMS (Network Management Service) Department.
  • 5. • Administration of CISCOWORKS LMS 3.1,Creating LMS templates, What sup Gold monitoring tools. • Configuring CISCO switches routers, firewalls, monitoring interface, upgrading CISCO IOS software. • Creating backup of all device configuration through LAN management solution. Creating daily report using CISCO LMS. • VPN,VLAN,VTP,Wi-Fi configuration, troubleshooting N/W using TCP/IP utility. H/W & S/W installation and configuration. • Active Directory. • Document N/W problems and resolution for future reference,verifying bill of leased line vendor. • Plans and supports Network infrastructure. • Monitor N/W incidents through available SNMP tools. • Monitoring network/troubleshooting, managing IPs documenting it, vendor coordination, port activation, solving LAN issues, escalation and tracking and follow up of all AMC vendors, testing, installation of NIC card • Assist Liaison/SRDT for STATIC/UNAT/DYNAMIC/SOR SITA PIDconfiguration telephony to outstation of north region of India. Education Qualifications: • B. Tech. in Information technology from Uttarakhand technical University Dehradun • Diploma in Information Technology from Govt. Polytechnic Gauchar, Chamoli Certification: • CISCO CERTIFIED NETWORK ENGINEER (SEP 2011) • CISCO ID- CSCO12025959 • Certificate course in RHCE 6.0 from Intaglio solution New Delhi. • Certificate course of CCIE R&S. Personal Details: E Mail : hemant2k09@gmail.com Mob No. : +91-8800793444 Date of Birth : 7th April 1985 Languages Known : English and Hindi Hobby : Indoor games, traveling enthusiast.
  • 6. Declaration: I hereby declare that all the statement made in this Profile is true, complete and correct to the best of my knowledge and belief. Date:- (Hemant Kumar)