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How Libraries Fit into Community
Education Ecosystems
Lee Rainie
Director, Pew Internet Project
January 11, 2016
ALA Midwinter
@lrainie | @pewinternet | @pewresearch
What we already know about libraries:
Our previous findings -- libraries.pewinternet.org
• People think libraries are important,
especially for communities
• People like and trust librarians
• People think libraries level of the
playing field for those without vast
resources
• People believe libraries have
rebranded themselves as tech hubs
• People still read books
http://www.pewinternet.org/2014/03/13/library-engagement-typology/
Capstone: Library User (and Non-User) Typology
Library usage stats
Went to library / bookmobile in past 12 months
% of those ages 16+
53
48
44
0
10
20
30
40
50
60
2012 2013 2015
Library user demographics% who have visited a library or bookmobile in person in
the past 12 months
All Americans ages 16+ 44%
Men 38%
Women 51%
Age
18-29 54%
30-49 47%
50-64 38%
65+ 36%
Education attainment
No high school diploma 27%
High school grad 35%
Some College 46%
College + 58%
Parent of minor
Parent 50%
Non-parent 42%
Used library website / app in past 12 months
% of those ages 16+
25
30 31
0
10
20
30
40
20132012 2015
Library website user demographics
% who have ever used a library website or app in the past 12
months
All Americans ages 16+ 31%
Men 25%
Women 38%
Age
18-29 41%
30-49 36%
50-64 27%
65+ 17%
No high school diploma 14%
High school grad 24%
Some College 32%
College + 44%
Parent of minor
Parent 36%
Non-parent 29%
Library user demographics
% who have ever used a library website or app n the
past 12 months
All Americans ages 16+ 31%
White 32%
Black 30%
Hispanic 22%
Household income
Under $30,000 29%
$30,000-$49,999 30%
$50,000-$74,999 35%
$75,000+ 33%
Community Type
Urban 34%
Suburban 31%
Rural 27%
Assessments of
libraries
If your local public library CLOSED,
would that have a MAJOR impact,
MINOR impact or NO IMPACT on …
32
65
33
24
33
6
0 20 40 60 80 100
Me & my family
My community
Major Impact Minor impact No impact
How much have libraries contributed to their communities?
% of those ages 16+
19
24
24
29
31
36
29
39
41
39
39
37
23
19
18
19
14
14
15
10
7
8
8
6
Helping people find jobs or pursue job training
Helping people find out about volunteer
opportunities and other ways people can…
Helping people decide what information they
can trust
Helping people learn about local events and
resources that are available in your community
Helping people learn how to use new
technologies
Helping people when they seek health
information
A lot Somewhat A little Not at all
January 8, 2016 14www.pewresearch.org
The clear public
mandate: Do
something for
education ….
Large majorities of
Americans see
libraries as part of
the educational
ecosystem and as
resources for
promoting digital
and information
literacy.
Should libraries move some print books and stacks OUT OF public
locations to free up more space for things such as tech centers,
reading rooms, meetings rooms, and cultural events? % of those ages 16+
30
40
25
20
39
36
Should definitely do
Should maybe do
Should definitely not do
Nov-12 Apr-15
Should libraries coordinate more closely with local schools in
providing resources to kids?
% of those ages 16+
85
11
2
0
10
20
30
40
50
60
70
80
90
100
Should definitely do Should maybe do Should definitely not do
85
12
2
0
10
20
30
40
50
60
70
80
90
100
Should definitely do Should maybe do Should definitely not do
Should libraries offer free early literacy programs to help young
children prepare for school?
% of those ages 16+
Should libraries offer programs to teach people, including kids and
senior citizens, how to use digital tools such as computers,
smartphones and apps?
% of those ages 16+
78
16
3
0
10
20
30
40
50
60
70
80
90
100
Should definitely do Should maybe do Should definitely not do
How important is it for people to make an effort to learn new
things for …. (% of those ages 18+)
87
71 70
58
10
23 26
36
0
20
40
60
80
100
Their jobs Things happening
in society
Their community Their hobbies and
interests
Very important Somewhat important
Learning as identity (% of those ages 18+)
57
61
73
0 10 20 30 40 50 60 70 80
I often find myself looking for new
opportunities to grow as a person
I like to gather as much information
as I can when I come across
something that I am not familiar…
I think of myself as a lifelong learner
Describes me very well
74% of all adults are personal enrichment learners
% of those ages 18+
16
25
30
35
58
0 10 20 30 40 50 60 70
Taken online course
Taken course related to
interest/hobby
Attend convention/conference tied to
personal interest
Attended meeting where learned
new info such as book club or arts…
Read publications related to
personal interest
The motives of personal learners
% of those ages 18+
33
36
60
64
80
0 10 20 30 40 50 60 70 80 90
Learn something to help with my
children's or other kids school work
Wanted to turn a hobby into extra
income
Extra time on my hands
Learn something that would allow
me to help others
Learn something make my life more
interesting
63% of the employed are work-related learners – i.e. gotten
training or taken courses (% of those ages 18+)
7
13
24
36
55
0 10 20 30 40 50 60
Because I am worried about losing
job
To help get a new job
To help get a raise/promotion
For a license or certification for my
job
To maintain or improve my job skills
How well, if at all, do your local public libraries serve the learning
and educational needs of your local community – not just
children at schools, but all those of any age who want to learn?
% of those ages 18+
37 39 6 4 12
0 20 40 60 80 100
Very well Pretty well Not too well Not well at all Don't know
How well, if at all, do your local public libraries serve the learning
and educational needs of you and your family? (% of those ages 18+)
34 36 9 12 8
0 20 40 60 80 100
Very well Pretty well Not too well Not well at all Don't know
As far as you know, does your local library system offer any of
the following services? (% of those ages 18+)
22
24
26
41
62
0 10 20 30 40 50 60 70
Online programs that certify people
have mastered new skills
Programs on starting a new
business
Online GED or high school
equivalency classes
Online career- and job-related
resources
E-books, audio books for borrowing
Other yearnings ….
Privacy coaching and solitude
Should libraries offer programs to teach patrons about protecting
their privacy and security online? % of those ages 16+
76
18
4
0
10
20
30
40
50
60
70
80
90
100
Should definitely do Should maybe do Should definitely not do
Should libraries have more comfortable spaces for reading,
working, and relaxing at the library? % of those ages 16+
64
25
7
0
10
20
30
40
50
60
70
80
90
100
Should definitely do Should maybe do Should definitely not do
People: Serve and Learn
Tech experts
Master teachers in age of
lifelong learning
Visionaries for the
knowledge economy
and the jobs it
produces
Experts in sense-making,
context, and curation
Monitors of algorithms
Place: Reconfigured and
Repurposed
Artifacts are connected
and data-rich
Nodes for “system of
systems” with
databases and media
Test beds – maker
masters
Community information
and media stewards
Platform: Community Resource
Trusted institution and
privacy watchdog
Advocates for free and
open
Advocates for closing
digital divides
Data and collections
repositories
Civic specialists – esp.
in learning realms
1) Assist technology non-users - skills training in new
literacies
2) Run pre-school programs
3) Run after-school activities
4) Offer English as a second language courses
5) Promoter of lifelong learning opportunities /
credentialing for mastery of competencies
6) Gap filler in local media ecosystem – community and
civic information/curation
7) Help for small business / entrepreneurs / non-profits
8) Agents of serendipitous discovery
Be not
afraid

More Related Content

How Libraries Fit into Community Education Ecosystems

  • 1. How Libraries Fit into Community Education Ecosystems Lee Rainie Director, Pew Internet Project January 11, 2016 ALA Midwinter @lrainie | @pewinternet | @pewresearch
  • 2. What we already know about libraries: Our previous findings -- libraries.pewinternet.org
  • 3. • People think libraries are important, especially for communities • People like and trust librarians • People think libraries level of the playing field for those without vast resources • People believe libraries have rebranded themselves as tech hubs • People still read books
  • 6. Went to library / bookmobile in past 12 months % of those ages 16+ 53 48 44 0 10 20 30 40 50 60 2012 2013 2015
  • 7. Library user demographics% who have visited a library or bookmobile in person in the past 12 months All Americans ages 16+ 44% Men 38% Women 51% Age 18-29 54% 30-49 47% 50-64 38% 65+ 36% Education attainment No high school diploma 27% High school grad 35% Some College 46% College + 58% Parent of minor Parent 50% Non-parent 42%
  • 8. Used library website / app in past 12 months % of those ages 16+ 25 30 31 0 10 20 30 40 20132012 2015
  • 9. Library website user demographics % who have ever used a library website or app in the past 12 months All Americans ages 16+ 31% Men 25% Women 38% Age 18-29 41% 30-49 36% 50-64 27% 65+ 17% No high school diploma 14% High school grad 24% Some College 32% College + 44% Parent of minor Parent 36% Non-parent 29%
  • 10. Library user demographics % who have ever used a library website or app n the past 12 months All Americans ages 16+ 31% White 32% Black 30% Hispanic 22% Household income Under $30,000 29% $30,000-$49,999 30% $50,000-$74,999 35% $75,000+ 33% Community Type Urban 34% Suburban 31% Rural 27%
  • 12. If your local public library CLOSED, would that have a MAJOR impact, MINOR impact or NO IMPACT on … 32 65 33 24 33 6 0 20 40 60 80 100 Me & my family My community Major Impact Minor impact No impact
  • 13. How much have libraries contributed to their communities? % of those ages 16+ 19 24 24 29 31 36 29 39 41 39 39 37 23 19 18 19 14 14 15 10 7 8 8 6 Helping people find jobs or pursue job training Helping people find out about volunteer opportunities and other ways people can… Helping people decide what information they can trust Helping people learn about local events and resources that are available in your community Helping people learn how to use new technologies Helping people when they seek health information A lot Somewhat A little Not at all
  • 14. January 8, 2016 14www.pewresearch.org The clear public mandate: Do something for education …. Large majorities of Americans see libraries as part of the educational ecosystem and as resources for promoting digital and information literacy.
  • 15. Should libraries move some print books and stacks OUT OF public locations to free up more space for things such as tech centers, reading rooms, meetings rooms, and cultural events? % of those ages 16+ 30 40 25 20 39 36 Should definitely do Should maybe do Should definitely not do Nov-12 Apr-15
  • 16. Should libraries coordinate more closely with local schools in providing resources to kids? % of those ages 16+ 85 11 2 0 10 20 30 40 50 60 70 80 90 100 Should definitely do Should maybe do Should definitely not do
  • 17. 85 12 2 0 10 20 30 40 50 60 70 80 90 100 Should definitely do Should maybe do Should definitely not do Should libraries offer free early literacy programs to help young children prepare for school? % of those ages 16+
  • 18. Should libraries offer programs to teach people, including kids and senior citizens, how to use digital tools such as computers, smartphones and apps? % of those ages 16+ 78 16 3 0 10 20 30 40 50 60 70 80 90 100 Should definitely do Should maybe do Should definitely not do
  • 19. How important is it for people to make an effort to learn new things for …. (% of those ages 18+) 87 71 70 58 10 23 26 36 0 20 40 60 80 100 Their jobs Things happening in society Their community Their hobbies and interests Very important Somewhat important
  • 20. Learning as identity (% of those ages 18+) 57 61 73 0 10 20 30 40 50 60 70 80 I often find myself looking for new opportunities to grow as a person I like to gather as much information as I can when I come across something that I am not familiar… I think of myself as a lifelong learner Describes me very well
  • 21. 74% of all adults are personal enrichment learners % of those ages 18+ 16 25 30 35 58 0 10 20 30 40 50 60 70 Taken online course Taken course related to interest/hobby Attend convention/conference tied to personal interest Attended meeting where learned new info such as book club or arts… Read publications related to personal interest
  • 22. The motives of personal learners % of those ages 18+ 33 36 60 64 80 0 10 20 30 40 50 60 70 80 90 Learn something to help with my children's or other kids school work Wanted to turn a hobby into extra income Extra time on my hands Learn something that would allow me to help others Learn something make my life more interesting
  • 23. 63% of the employed are work-related learners – i.e. gotten training or taken courses (% of those ages 18+) 7 13 24 36 55 0 10 20 30 40 50 60 Because I am worried about losing job To help get a new job To help get a raise/promotion For a license or certification for my job To maintain or improve my job skills
  • 24. How well, if at all, do your local public libraries serve the learning and educational needs of your local community – not just children at schools, but all those of any age who want to learn? % of those ages 18+ 37 39 6 4 12 0 20 40 60 80 100 Very well Pretty well Not too well Not well at all Don't know
  • 25. How well, if at all, do your local public libraries serve the learning and educational needs of you and your family? (% of those ages 18+) 34 36 9 12 8 0 20 40 60 80 100 Very well Pretty well Not too well Not well at all Don't know
  • 26. As far as you know, does your local library system offer any of the following services? (% of those ages 18+) 22 24 26 41 62 0 10 20 30 40 50 60 70 Online programs that certify people have mastered new skills Programs on starting a new business Online GED or high school equivalency classes Online career- and job-related resources E-books, audio books for borrowing
  • 27. Other yearnings …. Privacy coaching and solitude
  • 28. Should libraries offer programs to teach patrons about protecting their privacy and security online? % of those ages 16+ 76 18 4 0 10 20 30 40 50 60 70 80 90 100 Should definitely do Should maybe do Should definitely not do
  • 29. Should libraries have more comfortable spaces for reading, working, and relaxing at the library? % of those ages 16+ 64 25 7 0 10 20 30 40 50 60 70 80 90 100 Should definitely do Should maybe do Should definitely not do
  • 30. People: Serve and Learn Tech experts Master teachers in age of lifelong learning Visionaries for the knowledge economy and the jobs it produces Experts in sense-making, context, and curation Monitors of algorithms
  • 31. Place: Reconfigured and Repurposed Artifacts are connected and data-rich Nodes for “system of systems” with databases and media Test beds – maker masters Community information and media stewards
  • 32. Platform: Community Resource Trusted institution and privacy watchdog Advocates for free and open Advocates for closing digital divides Data and collections repositories Civic specialists – esp. in learning realms
  • 33. 1) Assist technology non-users - skills training in new literacies 2) Run pre-school programs 3) Run after-school activities 4) Offer English as a second language courses 5) Promoter of lifelong learning opportunities / credentialing for mastery of competencies 6) Gap filler in local media ecosystem – community and civic information/curation 7) Help for small business / entrepreneurs / non-profits 8) Agents of serendipitous discovery

Editor's Notes

  1. Title: How Libraries Fit into Community Education Ecosystems Subject: Lee Rainie, director of Internet, Science, and Technology research at the Pew Research Center, will present new survey findings about how people use libraries, the kinds of services and programs people would like from libraries, and how libraries are connected to communication education and learning environments. He will describe how many people are “professional” learners who are trying to connect to jobs and skills improvements; how many people are “personal” learners who are trying to engage with material that will help them enrich their lives, pursue new community activities, and embrace hobbies. He will provide new data about how people see where libraries fit into professional and personal learning environments.