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Creating a Sales & Marketing
Love Affair w/HubSpot Software

Mike Volpe              Ellie Mirman
VP Marketing @HubSpot   Inbound Marketing Manager
Twitter: @mvolpe        Twitter: @ellieeille
Marketing Has Changed

   1950 - 2000          2000 - 2050
Outbound Marketing Becoming Hard
                            800-555-1234
                            Annoying
                                 p
                            Salesperson
The Good News!
Inbound Marketing

   Blog
      g        SEO   Social Media
Relative Cost/Lead for SMBs




   Source: Survey of 100’s of SMBs - www.HubSpot.com/ROI
HubSpot Background
•   Founded:  2006             1,500+ Customers
•   Team:  95 (15 MIT)
    T      95 (15 MIT)
•   A:  $5m General Catalyst
•   B:  $12m Matrix Partners
•   Outside Director:
    Outside Director:
    Gail Goodman, CEO 
    Constant Contact (CTCT)
    Constant Contact (CTCT)
HubSpot Awards
HubSpot Buzz
Proven ROI of Inbound Marketing

     Cilk Arts Increases Leads 500%


     Makana Solutions 3x Leads, 2x Conversions


     Vocio Pays for HubSpot 30x Over with New Leads


     Objective Management Group Grows Leads 360%


     Bridge Group Doubles Online Leads
         g      p

            Source: www.HubSpot.com/ROI
HubSpot Inbound Marketing
  Process                         Tools
Get Found                   Get Found
• Publish                   • Content Mgmt
• Promote                   • Blogging
• Optimize                  • Social Media
                            • SEO
             Get Found      • Analytics

Convert                     Convert
• Test                      • Offers / CTAs
• Target      Convert
              C     t       • Landing Pages
• Nurture                   • Email
                            • Lead Intelligence
                            • Lead Mgmt
                            • Analytics
Sales vs. Marketing?
Overheard in sales…

 •   All the leads suck.
 •   We don’t get enough leads.
 •   None of the leads close
                         close.
 •   Marketing is a waste of money.
Challenges

 •   Lead Volume
 •   Lead Quality
 •   Communication
 •   Measurement
Making Sales Love Marketing

 •   Increase Lead Volume
 •   Improve Lead Quality
 •   Provide More Lead Info
 •   Measure Lead Close Rates
How to Increase
 Lead Volume
Inbound Marketing
   Search Engines      Blogs    Social Media




                    Get Found

                     Convert
                     C     t
What to Publish?

•   Blog
       g
•   Podcast
•   Videos
•   Photos
•   Presentations
•   eBooks
•   News Releases
Optimize Your Content
Optimize Your Content
Publish Content to Social Media
Publish Content to Social Media
How to Improve
         p
 Lead Quality
            y
Improving Lead Quality


   Drive more inbound leads

   Attract the right website visitors

   Nurture leads to the next step
Attract the RIGHT visitors
Attract the Right Visitors
Lead Nurturing

 Get leads to take the next step
How to Provide
More Lead Info
Provide More Lead Information


   Give sales a more complete picture

   Show the activity on each lead

   Customize follow-up to activity
             follow up
Lead Details
Salesforce.com or Other CRM
How to Measure
Lead Close Rates
Closed Loop Marketing Measurement


   Track leads all the way through sales

   Tie website visitors to closed deals

   Tie closed deals to lead sources or
  campaigns
Measure the Lead Funnel
Track Visitors, Leads, Sales




 Track visitors. Track leads. Track customers.
Measure Campaign Effectiveness
Which Offers Convert Better?
Analyze Each Channel
Analyze Each Channel
Analyze Each Channel
Analyze Each Channel
Analyze Each Channel
Traditional Marketing


   Marketing                  Sales

 Problems:
 • Duplicate leads
 • Limited lead information
 • No feedback from sales
HubSpot Closed Loop Marketing
                                     • de-duplicate leads
                                         • import to CRM
                                              p
                                             • lead intelligence



  Marketing                               Sales



   • contact info & status updates
   • closed l
      l   d loop d t t analyze
                  data to    l
HubSpot Closed Loop Marketing
 • Improve Marketing
   • I
     Increase lead quality
              l d      lit
   • Learn which marketing programs are working
     and which aren’t
                aren t
   • Increase marketing ROI
 • I
   Improve Sales
           S l
   •   Help sales prioritize leads
   •   Help sales make warmer calls
   •   Increase sales close rate
   •   Increase sales ROI
Thank You!

   www.HubSpot.com/Free-Trial
   www HubSpot com/Free Trial

Mike Volpe              Ellie Mirman
VP Marketing @HubSpot   Inbound Marketing Manager
Twitter: @mvolpe        Twitter: @ellieeille

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