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How To Prepare For A Phone Interview

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Mark Troncone MBA, PMP, CBAP, ITILv3, CSM
Mark Troncone MBA, PMP, CBAP, ITILv3, CSM

This is a presetation based upon Paul Bailo\\’s #1 selling book on Amazon. on how to prepare for and pass a telephone interview

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HOW TO PREPARE and PASS a PHONE INTERVIEW THE DANCE OF THE PHONE INTERVIEW VOICE TO ACTION! Given by Mark Troncone
#1 Book on Amazon Presentation – Research Based on … Only $14.95
MASTER THE PHONE INTERVIEW Get Evaluated! Tell them Mark Troncone sent you
HOW TO PERFORM A WORLD CLASS PHONE INTERVIEW: Be yourself – at your best Prepare, Prepare, Prepare Listen (to the interviewer) – Think (about what you want to say) – Speak (in a positive, natural, confident voice) Be Confident, Be Professional, Be Assertive Be Brief, Be Bold, Be Done Remember the interviewer cannot see you, so you have to make them love you… the goal is to be so captivating to the interviewer that they ask you in for a face to face interview.
The Phone Interview is an “Open Book” Test You can have any and all materials you need to pass the interview in front of you: Your Resume’ Questions for the interviewer Your 30 second intro or 1:30 script, and a list of major accomplishments Company description, facts and recent news Answer to “Why Should I Hire You?” The Job Description
3 STEPS TO A PHONE INTERVIEW Preparation Interviewing Post Interview
Preparation You select the best: Day - earlier or Later… It’s up to you Time - If they want to speak to you, they will wait Room - You should be sitting not standing Phone you wish to use Conduct interviews only from a Land Line With “ Call Waiting ” turned “ OFF ”
Preparation Continued Dress - as you would for a face to face interview (business suit) Relax - give yourself plenty of time Exercise your voice muscles talk to someone on the phone an hour before the interview also suck on a mint before the interview
Preparation Continued Remember - this is an “ Open Book Test ” so have in front of you: Your Resume’ Questions for the interviewer Your 30 second intro or 1:30 script, and a list of your accomplishments Company description, facts and recent news Answer to “Why Should I Hire You?” The Job Description
Preparation Continued Ready your space: Clean off all distractions (Pictures, Trophies, Certificates etc.) Turn off your FAX machine Have paper and pen ready Any company research A glass of water Prepared questions
Preparation Continued Get a picture (from “LinkedIN” of the person that will be interviewing you, blow it up, print it and have it in front of you. Talk to the picture as you answer questions. Listen and learn from “Talk Radio” or Politicians to see how they answer questions.
Preparation Continued Remove all background noise Don’t “Multi-Task” STAY FOCUSED! Have etiquette – answer the phone and say “Hello” Attitude is key – STAY POSITIVE and ENERGETIC Act as if the person interviewing you is in the room and you are facing them Relax and HAVE FUN! – It will come across on the phone!
Interviewing Pick-up the phone on the 2nd or 3rd ring on the 1st ring shows you are too anxious on the 4th ring or later – shows you are not interested Start with the “Phone Hand Shake” some small talk to schmooze no more than 60 seconds! Set the tone of the phone interview – you set the pace
Interviewing Continued Breath produces voice: Deep Controlled Natural Remove “Non-words” the “Ums”, “Ahs”, and “You Knows” from the conversation… no more than 5 in 60 minutes… Join Toastmasters LISTEN CAREFULLY – Read between the lines
Interviewing Continued Take Notes what was I asked, what did I answer Get to the point – speak in a few words Use “Vivid Descriptive ” words Vary your voice tone – use pauses for emphasis Keep your voice – pleasant, natural, dynamic, expressive, and easily heard
Interviewing Continued Ask “Knockout” Questions… This is where your homework on the company and your notes pay off. Ask for the interviewer’s E-Mail address Use phrases effectively – NO PERIODS OF DEAD AIR
Interviewing Continued Say how you feel I am excited about the opportunity….. I am passionate about the industry….. I am energized hearing about a company that……. Tell the interviewer that – YOU WANT THE JOB Thank the interviewer at the end of the conversation Ask “What are the next steps?”
Post Interview Send the interviewer a “Thank You” E-mail Reinforce your attributes Skills Value you bring to the organization Send the interviewer a “Thank You” hand written note – short and to the point
Post Interview Continued Conduct a self analysis: What went well What did not go well What you would have done differently If you have additional questions ask them in the follow-up “Thank You” E-mail Get ready for the next phone interview Practice! , Practice!!, Practice!!!
Post Interview Continued Most Importantly NEVER GIVE UP!
QUESTIONS Tell me what you think ??? [email_address]
#1 Book on Amazon Visit Us: www.phoneinterviewpro.com Tell them Mark Troncone sent you

More Related Content

How To Prepare For A Phone Interview

  • 1. HOW TO PREPARE and PASS a PHONE INTERVIEW THE DANCE OF THE PHONE INTERVIEW VOICE TO ACTION! Given by Mark Troncone
  • 2. #1 Book on Amazon Presentation – Research Based on … Only $14.95
  • 3. MASTER THE PHONE INTERVIEW Get Evaluated! Tell them Mark Troncone sent you
  • 4. HOW TO PERFORM A WORLD CLASS PHONE INTERVIEW: Be yourself – at your best Prepare, Prepare, Prepare Listen (to the interviewer) – Think (about what you want to say) – Speak (in a positive, natural, confident voice) Be Confident, Be Professional, Be Assertive Be Brief, Be Bold, Be Done Remember the interviewer cannot see you, so you have to make them love you… the goal is to be so captivating to the interviewer that they ask you in for a face to face interview.
  • 5. The Phone Interview is an “Open Book” Test You can have any and all materials you need to pass the interview in front of you: Your Resume’ Questions for the interviewer Your 30 second intro or 1:30 script, and a list of major accomplishments Company description, facts and recent news Answer to “Why Should I Hire You?” The Job Description
  • 6. 3 STEPS TO A PHONE INTERVIEW Preparation Interviewing Post Interview
  • 7. Preparation You select the best: Day - earlier or Later… It’s up to you Time - If they want to speak to you, they will wait Room - You should be sitting not standing Phone you wish to use Conduct interviews only from a Land Line With “ Call Waiting ” turned “ OFF ”
  • 8. Preparation Continued Dress - as you would for a face to face interview (business suit) Relax - give yourself plenty of time Exercise your voice muscles talk to someone on the phone an hour before the interview also suck on a mint before the interview
  • 9. Preparation Continued Remember - this is an “ Open Book Test ” so have in front of you: Your Resume’ Questions for the interviewer Your 30 second intro or 1:30 script, and a list of your accomplishments Company description, facts and recent news Answer to “Why Should I Hire You?” The Job Description
  • 10. Preparation Continued Ready your space: Clean off all distractions (Pictures, Trophies, Certificates etc.) Turn off your FAX machine Have paper and pen ready Any company research A glass of water Prepared questions
  • 11. Preparation Continued Get a picture (from “LinkedIN” of the person that will be interviewing you, blow it up, print it and have it in front of you. Talk to the picture as you answer questions. Listen and learn from “Talk Radio” or Politicians to see how they answer questions.
  • 12. Preparation Continued Remove all background noise Don’t “Multi-Task” STAY FOCUSED! Have etiquette – answer the phone and say “Hello” Attitude is key – STAY POSITIVE and ENERGETIC Act as if the person interviewing you is in the room and you are facing them Relax and HAVE FUN! – It will come across on the phone!
  • 13. Interviewing Pick-up the phone on the 2nd or 3rd ring on the 1st ring shows you are too anxious on the 4th ring or later – shows you are not interested Start with the “Phone Hand Shake” some small talk to schmooze no more than 60 seconds! Set the tone of the phone interview – you set the pace
  • 14. Interviewing Continued Breath produces voice: Deep Controlled Natural Remove “Non-words” the “Ums”, “Ahs”, and “You Knows” from the conversation… no more than 5 in 60 minutes… Join Toastmasters LISTEN CAREFULLY – Read between the lines
  • 15. Interviewing Continued Take Notes what was I asked, what did I answer Get to the point – speak in a few words Use “Vivid Descriptive ” words Vary your voice tone – use pauses for emphasis Keep your voice – pleasant, natural, dynamic, expressive, and easily heard
  • 16. Interviewing Continued Ask “Knockout” Questions… This is where your homework on the company and your notes pay off. Ask for the interviewer’s E-Mail address Use phrases effectively – NO PERIODS OF DEAD AIR
  • 17. Interviewing Continued Say how you feel I am excited about the opportunity….. I am passionate about the industry….. I am energized hearing about a company that……. Tell the interviewer that – YOU WANT THE JOB Thank the interviewer at the end of the conversation Ask “What are the next steps?”
  • 18. Post Interview Send the interviewer a “Thank You” E-mail Reinforce your attributes Skills Value you bring to the organization Send the interviewer a “Thank You” hand written note – short and to the point
  • 19. Post Interview Continued Conduct a self analysis: What went well What did not go well What you would have done differently If you have additional questions ask them in the follow-up “Thank You” E-mail Get ready for the next phone interview Practice! , Practice!!, Practice!!!
  • 20. Post Interview Continued Most Importantly NEVER GIVE UP!
  • 21. QUESTIONS Tell me what you think ??? [email_address]
  • 22. #1 Book on Amazon Visit Us: www.phoneinterviewpro.com Tell them Mark Troncone sent you