HR Training (Level -01).pdf
- 1. HR Generalist Training (Advance Level) Basically HR candidates take the Recruitment Process very easily or either they hesitate to work as a recruiter after completing their MBA-HR. It is very much true on their part because after spending lacks of rupees for academics they are getting job between 5k to 9k at initial level as a fresher because in real sense for Recruitment process it is not mandatory that you should be MBA-HR even a graduate can enter in Recruitment domain. But HR Fresher should understand that they can’t ignore the Recruitment process because it is a stepping stone for a HR career. They should be technically strong about the Recruitment process. We have designed the Recruitment process in such a way that candidates will enjoy the whole process while practical training. From: Director Desk Our Practical Recruitment Process Each below mentioned is small but when you go in depth you will realise there is much more to explore. For eg. Did you know there are more than 33 functional areas and more than 283 areas of specialisation for which recruitment is done in corporate sectors. What is HR? Human resources (HR) is the department in an organisation that is responsible for managing the people's side of the business. HR professionals play a critical role in helping organisations attract, hire, develop, and retain top talent. They also help to create and maintain a positive and productive work environment. Why choose a career in HR? There are many reasons why someone might choose to pursue a career in HR. Here are a few of the most common reasons: ● To make a difference in people's lives. HR professionals have the opportunity to help people achieve their career goals and reach their full potential. ● To work in a variety of industries and with people from all walks of life. HR is a versatile field that offers opportunities to work in a variety of industries and with people from all different backgrounds. ● To have a positive impact on the bottom line. By helping organisations attract, develop, and retain top talent, HR professionals can make a significant contribution to the company's bottom line. ● To have a challenging and rewarding career. HR is a constantly evolving field that offers opportunities for professional growth and development.
- 2. What are the day-to-day job duties of an HR professional? The specific job duties of an HR professional will vary depending on their role and the size of the organisation they work for. However, some common job duties include: ● Recruitment and selection: Posting job openings, screening resumes, interviewing candidates, and making hiring decisions. ● Onboarding and training: Welcoming new employees to the organisation, providing training on company policies and procedures, and helping employees get acclimated to their new roles. ● Performance management: Developing and implementing performance appraisal systems, providing feedback to employees, and coaching and mentoring employees. ● Compensation and benefits: Administering payroll, developing and implementing compensation and benefit programs, and negotiating with employees on compensation and benefits packages. ● Employee relations: Handling employee complaints, mediating disputes, and investigating employee misconduct. ● HR law and compliance: Ensuring that the organisation is complying with all applicable HR laws and regulations. ● HR technology: Implementing and using HR software systems to improve HR processes. Conclusion A career in HR can be a rewarding and fulfilling experience. HR professionals have the opportunity to make a positive impact on people's lives, work in a variety of industries, and have a positive impact on the bottom line. If you are interested in a career that allows you to use your skills and talents to help others, then HR may be the right career for you. HR Training Module Module 1: Introduction to HR ● What is HR? ● The role of HR in the organisation ● Key HR functions ● The HR department structure ● HR policies and procedures
- 3. Module 2: Recruitment and Selection ● Job analysis ● Job descriptions and specifications ● Recruitment sources ● Selection process ● Interviewing skills ● Reference checking Module 3: Employee Onboarding ● The importance of onboarding ● Onboarding process ● Orientation program ● Employee handbook Module 4: Performance Management ● Performance appraisal process ● Setting goals and objectives ● Providing feedback ● Coaching and mentoring Module 5: Compensation and Benefits ● Payroll administration ● Compensation philosophy ● Benefits programs ● Employee relations Module 6: Diversity and Inclusion ● What is diversity and inclusion? ● The benefits of diversity and inclusion ● Creating a diverse and inclusive workplace Module 7: HR Law and Compliance ● Key HR laws and regulations ● Avoiding HR risks ● Implementing HR best practices
- 4. Module 8: HR Technology ● HR software systems ● HR analytics ● Using technology to improve HR processes Module 9: HR Leadership ● The HR leader's role ● Communicating with employees ● Building relationships ● Developing talent Module 10: HR Trends ● Emerging HR technologies ● The future of work ● How HR can support business growth Assessment ● At the end of each module, participants will be required to complete an assessment to demonstrate their understanding of the material. Conclusion This HR training module provides a comprehensive overview of the key HR functions and topics. Participants will learn the essential skills and knowledge they need to be successful in an HR role. We will Train in you in following Domains ● IT ● Sales ● Accounting Basics of Recruitment ● Gap analysis ● Telephonic conversation ● Recruitment Dialogue ● Preliminary Round of Interview
- 5. ● Screening ● Job analysis ● Preparing Job description ● Scheduling interviews ● Feedback ● Negotiation ● Preparing Invoice ● Recruitment cycle ● External recruitment process ● Internal recruitment process ● Technical knowledge about Job Portals ● Manpower planning ● Head Hunting ● Passive Search ● Key skills & Skills sets for each Domain & Verticals Day to Day Activities Day to Day Activities is generally a process which is sometimes unorganised which needs much coordination with various employees/departments. Need changes according to companies areas of expansions. In this part we have try to cover general activities which is covered in the companies: Reference Check ● Verification of documents. ● Academics ● Professional Reference ● Pay slips ● Authenticity of Letters. Induction & Joining Formalities ● Opening Bank accounts ● Creating temporary ID’s ● Filing Statutory forms ● Documentation ● Arranging Induction Programme. ● Brief about organisation ● Safety policies ● Legal compliances ● Benefits ● Future growth plans ● Do’s & Don'ts ● Collecting feedback from new joinees about the induction programme. HR Letters ● Offer Letter ● Appointment Letter
- 6. ● Relieving Letter ● Experience Letter ● Probation Letter ● Confirmation Letter ● Appraisal Letter ● Salary Certificate Time Office ● Attendance Management ● Leave Management Training & Development Objectives of Training Training need Analysis Evaluation of Training Program Training coordination Methods of Training Resource allocation for training Training feedback Basics of Recruitment Gap analysis An HR gap analysis involves evaluating the current state of an organisation's HR practices and identifying gaps or areas for improvement. The process typically involves the following steps: 1. Define the scope of the analysis: Determine which HR processes and practices you want to evaluate, such as recruitment and hiring, performance management, training and development, compensation and benefits, etc. 2. Collect data: Gather information about the current state of HR practices through surveys, interviews, focus groups, or other data collection methods. You may also review HR policies, procedures, and documentation. 3. Analyse data: Compare the current state of HR practices to best practices or industry standards. Identify gaps or areas for improvement. 4. Develop an action plan: Determine the steps needed to address the gaps and improve HR practices. This may involve changes to policies, processes, or technology, as well as training or other interventions. 5. Implement the plan: Put the action plan into practice and monitor progress over time. Continuously evaluate and adjust HR practices to ensure they remain effective and aligned with the organisation's goals. Overall, the goal of an HR gap analysis is to identify areas where HR practices can be improved to better support the organisation's overall strategy and objectives.
- 7. Telephonic conversation 1. Prepare ahead of time: Before the call, make sure you have all the necessary information and documents at hand. This may include the candidate's resume, job description, interview questions, and notes from previous interviews. 2. Set the tone: Start the call with a friendly greeting and introduce yourself. Let the candidate know you are excited to speak with them and answer any questions they may have. 3. Listen actively: As the candidate speaks, listen carefully to what they are saying and take notes. Be attentive to their tone and body language, and ask clarifying questions if needed. 4. Stay focused: Keep the conversation focused on the candidate's qualifications and experience as they relate to the job. Avoid personal questions or topics that are not relevant to the interview. 5. Provide information: If the candidate has questions about the company or the position, be prepared to provide clear and accurate information. If you don't know the answer to a question, let the candidate know you will follow up with them after the call. 6. Wrap up the call: Thank the candidate for their time and let them know what the next steps in the hiring process will be. Make sure to follow up with them in a timely manner. Overall, telephonic conversations can be an effective way to screen candidates and get a sense of their qualifications and fit for a position. By preparing ahead of time, listening actively, and staying focused, you can conduct a successful interview that helps you identify the best candidates for your organisation. Preliminary Round of Interview The process of conducting a preliminary round of interview can vary depending on the specific organisation and position being filled. However, here are some general steps that HR might take in a preliminary round of interview: Review resumes and applications: HR will first review the resumes and applications of candidates to determine their qualifications and suitability for the position. Shortlisting candidates: Based on the initial review of resumes and applications, HR will shortlist a group of candidates who meet the minimum qualifications for the position.
- 8. Scheduling interviews: HR will then schedule interviews with the shortlisted candidates. This can be done through email or over the phone. Conducting interviews: HR will conduct the interviews either in person or through virtual means. During the interview, HR may ask questions about the candidate's qualifications, experience, and suitability for the position. Screening candidates: Based on the interviews, HR will screen the candidates and determine which ones should move on to the next round of the hiring process. Providing feedback: HR will provide feedback to candidates who did not make it to the next round of the hiring process. This can be done through email or over the phone. Overall, the goal of the preliminary round of interview is to identify the most qualified candidates for the position and determine which ones should move on to the next stage of the hiring process Recruitment Dialogue HR Recruiter: Hi there, thank you for coming in today. Can you tell me a little bit about yourself and why you are interested in this position? Candidate: Sure, my name is John and I have several years of experience in marketing. I'm interested in this position because it seems like a great opportunity to advance my career and gain new skills.
- 9. HR Recruiter: Great, thank you for sharing. Can you tell me a little bit more about your experience and how it relates to the position? Candidate: Of course. In my previous role, I was responsible for developing marketing campaigns and creating content for various channels such as email, social media, and print. I also worked closely with the sales team to identify and target potential customers. HR Recruiter: That sounds like a great fit for this position. Can you tell me about any specific skills or qualifications you have that would make you a strong candidate? Candidate: Absolutely. I have experience using marketing automation tools such as Hubspot and Marketo, as well as graphic design skills using Adobe Creative Suite. I also have excellent communication skills and am comfortable presenting to both internal and external stakeholders. HR Recruiter: Excellent. We are looking for someone who is a strong team player and able to work in a fast-paced environment. Can you tell me about a time when you had to work on a team to complete a project? Candidate: Sure, in my previous role we had a tight deadline to launch a new product. I worked closely with the product team, design team, and sales team to ensure we had everything in place for the launch. We had to collaborate and communicate effectively to make sure everything was on track. HR Recruiter: That's great to hear. Are there any questions you have about the position or the company? Candidate: Yes, I was wondering if there are any opportunities for professional development or growth within the company? HR Recruiter: Absolutely, we have a strong focus on employee development and offer training and growth opportunities for all our employees. Thank you for your time today, we will be in touch with you soon regarding next steps.
- 10. Candidate: Thank you for the opportunity, it was great to speak with you. HR Screening Process. Human resources (HR) screening is the process of reviewing and evaluating job applications or resumes to identify the best-qualified candidates for a job opening. The following are some typical steps that HR may take to screen candidates: 1 - Review the Job Description: HR would begin by reviewing the job description and identifying the required skills, qualifications, and experience for the job. 2 - Determine Candidate Requirements: HR would develop a list of criteria that candidates must meet to qualify for the position. This may include factors such as education level, years of experience, technical skills, and industry knowledge. 3 - Review Resumes/CVs: HR would review the resumes or CVs submitted by candidates and compare them to the requirements identified in step two. Resumes that meet the criteria are moved on to the next stage. 4 - Conduct Pre-Screening Interviews: HR may conduct a brief telephone or video interview to confirm the candidate's qualifications and digital marketing company 5 - Check References: HR may also check references provided by the candidate to verify their qualifications and experience. 6 - Assess Cultural Fit: HR may assess the candidate's values, personality, and work style to determine if they are a good fit for the company culture. 7 - Make a Shortlist: HR would create a shortlist of candidates who meet the criteria and requirements of the job. Overall, the goal of HR screening is to identify the most qualified and suitable candidates for a job opening. Job Title: Social Media Marketing Intern (Freshers)
- 11. Job Description: We are looking for a passionate and creative individual to join our team as a Social Media Marketing Intern. This is a great opportunity for someone who is eager to learn and gain hands-on experience in social media marketing. Are you a digital marketing enthusiast with a passion for creativity and innovation? If so, we want you on our team! Our digital marketing company is currently seeking talented individuals to join our team in various roles, including SEO specialists, social media managers, content creators, and digital marketing strategists. At our company, we value creativity, collaboration, and a commitment to delivering outstanding results for our clients. We are looking for candidates who are passionate about digital marketing, have a track record of success, and are committed to staying ahead of the curve in this constantly evolving industry.
- 12. Qualifications: Strong understanding of digital marketing principles and best practices Experience in SEO, social media, content creation, or digital marketing strategy Strong analytical skills and ability to interpret data and metrics Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong attention to detail and ability to manage multiple projects simultaneously Knowledge of digital marketing tools and platforms (e.g. Google Analytics, AdWords, etc.) Benefits: Competitive salary and benefits packages Opportunities for professional growth and development Collaborative and innovative work environment Flexible work arrangements Commitment to diversity and inclusion At our digital marketing company, we believe that our employees are our greatest asset. Join our team and be part of a company that values creativity, innovation, and a commitment to
- 13. delivering outstanding results for our clients. Apply today and take the first step towards an exciting and rewarding career in digital marketing! Responsibilities: Assist in creating, managing, and executing social media campaigns across various platforms such as Facebook, Instagram, Twitter, and LinkedIn Collaborate with the team to create engaging and compelling content that resonates with our target audience Monitor social media channels for trends, news, and user-generated content that can be leveraged for social media campaigns Help with reporting and analysing social media performance metrics such as engagement, reach, and conversion rates Stay up-to-date on social media trends, best practices, and emerging platforms Contribute to brainstorming sessions and offer creative ideas to help enhance social media campaigns HR strategy : Attracting and Retaining Top Talent: Our HR strategy will focus on attracting and retaining top talent by creating an employer brand that emphasises our company culture, mission, and values. We will showcase our work and employee testimonials on our website and social media channels, and offer competitive compensation and benefits to attract top talent. We will also prioritise employee engagement and recognize and reward employees for their contributions.
- 14. Talent Development: We recognize the importance of providing employees with the training and development opportunities they need to stay up-to-date with the latest trends in digital marketing. Our HR strategy will include on-the-job training, industry certifications, and mentoring programs to help employees develop their skills and advance their careers. Diversity and Inclusion: Our HR strategy will prioritise creating an inclusive workplace that values diversity and fosters a sense of belonging for all employees. We will establish employee resource groups, provide diversity and inclusion training for managers, and implement inclusive hiring practices to attract and retain a diverse workforce. Performance Management: Our HR strategy will establish a performance management system that includes regular check-ins, goal setting, and recognition for achievements. We will use data-driven metrics to measure employee performance and provide employees with the feedback they need to grow and develop in their roles. Flexibility: We recognize that many digital marketing roles can be performed remotely or on a flexible schedule. Our HR strategy will include policies and procedures that support remote work, flexible schedules, and work-life balance to attract and retain employees. Technology and Innovation: Our HR strategy will leverage technology to streamline HR processes and enhance employee experience. We will implement HR information systems, use digital communication tools, and provide employees with the latest technology to perform their jobs. We will also prioritise innovation and invest in emerging technologies to stay ahead of the curve in the digital marketing industry. Overall, our HR strategy for a digital marketing company will focus on attracting and retaining top talent, developing employees, fostering an inclusive workplace culture, regularly assessing performance, promoting flexibility, and leveraging technology and innovation to enhance HR processes and employee experience. Send may produce inaccurate information about people, experience before inviting them for an in-person interview.