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Hrd 890 project

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Monica Jackson
Monica Jackson

The document summarizes a job placement assessment used by the North Carolina Vocational Rehabilitation program. The assessment is administered to evaluate clients' job readiness and determine the level of support needed to obtain employment. It contains 14 questions on education, skills, abilities and organization. Counselors and Business Relations Representatives use the results along with interviews and observations to guide services. Scores above 84 require little assistance, 55-28 require some assistance, and below 28 require intensive support before working with a job coach. The assessment provides a baseline to help clients transition successfully back to work.

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NC Vocational Rehabilitation Job Placement Assessment Monica C. Jackson June 19, 2011 Job Placement Assessment HRD 890 Human Performance Improvement Instrumentation
History The Division of Vocational Rehabilitation Services provides counseling, training, education, transportation, job placement, assistive technology and other support services. These services are provided to people with physical, psychiatric or intellectual disabilities to assist them with living independently and with finding a job and staying on the job.
History Business Relations Representatives (BRR) assist clients that have been referred by their counselors to become gainfully employed. During an intake process with the BRR, their “job readiness” is evaluated by a Job Placement Assessment.
Instrument Design The questionnaire is designed to demonstrate the skill level needed to return to work. The categories of questions identify the knowledge, skills, and characteristics of the clients as a base line for the BRR. Through best practices the following categories have exhibited how successful a client will be in the process of obtaining employment Educations & Training Skills & Work Experience Ability & Tools Organization
Technical Qualities The Job Placement Assessment is administered by the BRR once the client is referred for supportive services. The BRR and VR Counselor evaluate the results to determine the level of support needed for the client to become gainfully employed. The assessment has been reliable as far as providing a foundations of where to begin assistance for the client. Error of measurement have occurred when mental and physical capacities/limitations are involved
Use and Utility of Instrument Counselor case observations, BRR interview notes, and assessment results are used as a guide for service. The Job Placement Assessment contains 14 questions The results of the assessments are hand scored for evaluation and become apart of the clients permanent file.
Rubric
Results 84 – 56 Will require little to no assistance of BRR 55 – 28 Will require some assistance and job development of BRR 28 and below Will require constant one on one assistance with a job coach (or intensive supportive services) and not ready to work with BRR at this time
Customer Satisfaction Results - 2010
Customer Satisfaction Results - 2010
Customer Satisfaction Results - 2010
“ Over the past decade, Internet penetration rates have been on a sharp rise. The Internet has significantly changed the job application process and improved the channels of communication between employers and job-seekers. Yet despite significant interest in the topic, past studies offer little evidence on the role of the Internet in the job search process and its impact on labor market outcomes.” Job Search on the Internet, E-Recruitment, and Labor Market Outcomes By: Farrukh Suvankulov
Conclusion Vocational Rehabilitation serves its clients with the goal in mind of returning to work. The process for screening clients is important to determine the level of service needed to be successful. The Job Placement Assessment is a very useful tool for gauging which clients are prepared to work with limited to intense assistance.
References http://www.ncdhhs.gov/dvrs/newspubs/pubs/SRC_2010_Annual_Report.pdf NC Vocational rehabilitation 2010 Annual Report

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Hrd 890 project

  • 1. NC Vocational Rehabilitation Job Placement Assessment Monica C. Jackson June 19, 2011 Job Placement Assessment HRD 890 Human Performance Improvement Instrumentation
  • 2. History The Division of Vocational Rehabilitation Services provides counseling, training, education, transportation, job placement, assistive technology and other support services. These services are provided to people with physical, psychiatric or intellectual disabilities to assist them with living independently and with finding a job and staying on the job.
  • 3. History Business Relations Representatives (BRR) assist clients that have been referred by their counselors to become gainfully employed. During an intake process with the BRR, their “job readiness” is evaluated by a Job Placement Assessment.
  • 4. Instrument Design The questionnaire is designed to demonstrate the skill level needed to return to work. The categories of questions identify the knowledge, skills, and characteristics of the clients as a base line for the BRR. Through best practices the following categories have exhibited how successful a client will be in the process of obtaining employment Educations & Training Skills & Work Experience Ability & Tools Organization
  • 5. Technical Qualities The Job Placement Assessment is administered by the BRR once the client is referred for supportive services. The BRR and VR Counselor evaluate the results to determine the level of support needed for the client to become gainfully employed. The assessment has been reliable as far as providing a foundations of where to begin assistance for the client. Error of measurement have occurred when mental and physical capacities/limitations are involved
  • 6. Use and Utility of Instrument Counselor case observations, BRR interview notes, and assessment results are used as a guide for service. The Job Placement Assessment contains 14 questions The results of the assessments are hand scored for evaluation and become apart of the clients permanent file.
  • 8. Results 84 – 56 Will require little to no assistance of BRR 55 – 28 Will require some assistance and job development of BRR 28 and below Will require constant one on one assistance with a job coach (or intensive supportive services) and not ready to work with BRR at this time
  • 12. “ Over the past decade, Internet penetration rates have been on a sharp rise. The Internet has significantly changed the job application process and improved the channels of communication between employers and job-seekers. Yet despite significant interest in the topic, past studies offer little evidence on the role of the Internet in the job search process and its impact on labor market outcomes.” Job Search on the Internet, E-Recruitment, and Labor Market Outcomes By: Farrukh Suvankulov
  • 13. Conclusion Vocational Rehabilitation serves its clients with the goal in mind of returning to work. The process for screening clients is important to determine the level of service needed to be successful. The Job Placement Assessment is a very useful tool for gauging which clients are prepared to work with limited to intense assistance.