The document discusses several human capital trends that are expected to shape the workplace:
1. Organizations will focus on designing work for well-being by restructuring work to help workers feel and perform their best through a holistic approach to mental, physical, and financial wellbeing.
2. Unleashing worker potential through reskilling and empowering workers with agency, choice, and opportunities to explore passion areas to create a more sustainable workforce.
3. Setting new directions for work and using workforce insights not just to improve old patterns but explore uncharted opportunities through bold questions and decisions on human capital risks.
4. Collaboration will increase through "superteams" leveraging people and technology capabilities.
2. THE TERM HUMAN CAPITAL HAS NOW
BECOME COMMON IN HR LANGUAGE
TO DESCRIBE PEOPLE AND THEIR
COLLECTIVE SKILLS, ABILITIES,
EXPERIENCE AND POTENTIAL.
Human capital is an intangible asset not listed
on a company's balance sheet.
Human capital is said to include qualities like
an employee's experience and skills.
Since all labor is not considered equal,
employers can improve human capital by
investing in the training, education, and
benefits of their employees.
Human capital is perceived to have a
relationship with economic growth,
productivity, and profitability.
Like any other asset, human capital has the
ability to depreciate through long periods of
unemployment, and the inability to keep up
with technology and innovation.
The economic value of a
worker’s
experience and skill
3. IF YOU WANT STAFF TO GIVE GREAT SERVICE,
GIVE GREAT SERVICE TO STAFF----ARI
WEINZWEIG
Human capital refers to the skill and knowledge of human beings---
Michael Parkin
People’s innate abilities and talents plus their knowledge, skills and
experience that make them economically productive. Human
Capital can be increased by investing in health care, education and
job training---World Bank
5. HISTORY OF HUMAN CAPITAL
• The idea of human capital can be traced back to the 18th century. Adam Smith
referred to the concept in his book An Inquiry into the Nature and Causes of the
Wealth of Nations, in which he explored the wealth, knowledge, training, talents, and
experiences of a nation. Adam suggested that improving human capital through
training and education leads to a more profitable enterprise, which adds to the
collective wealth of society.
• Gary Becker and Theodore Schultz, invented the term in the 1960s to reflect the value
of human capacities. Schultz believed human capital was like any other form of capital
to improve the quality and level of production. This would require an investment in
the education, training, and enhanced benefits of an organization's employees.
7. CHALLENGES
Strategic workforce planning
• To help the business prepare for potential future challenges and opportunities.
• To look at human capital in the context of the long-term goals of the organization as a whole.
• Highly beneficial to visualize, anticipate and prepare for certain scenarios before they become a
reality.
Leveraging workforce analytics
• Introducing specialist HCM software to help quicker hiring times to a more detailed understanding
of how your people are performing and where additional training is required.
• To get the best out of analytics, first you need to have a clear idea of what data is available to you
and whether the information is accurate and up to date
Training and development
• Employees learning new things and expanding their skill sets feel more engaged and committed to
their employer, which supports productivity and reduces turnover.
• Training and skills development can pose a big challenge to the HR department, which needs to
show that investment in this area is delivering returns.
Change management
• There are many types of organizational change that can have a big impact on the workforce and its
productivity, particularly where new technologies and concepts like automation are concerned.
• Being proactive and anticipating change, rather than simply reacting to it, is an invaluable quality
that can raise your HCM standards to the next level.
Talent acquisition and onboarding
• Identifying and acquiring the right talent, a constant priority for businesses.
• Devise an effective HCM strategy.
• Dedicated software can offer benefits like:
Automatic filtering of applications based on certain criteria, such as skills and experience
Identification of the recruitment channels most likely to provide engagement with valuable
candidates
Tools to measure and analyze candidate engagement
• Onboarding is another essential step in successful talent acquisition, since you want
new arrivals to make a positive start to their role and become loyal, productive
employees. One of the most valuable steps you can take in improving the onboarding
process is to collect feedback from employees, which will give you a frontline view of
procedures that work well and ones that need to improve.
9. HUMAN CAPITAL TRENDS: SEIZING THE
WINDOW OF OPPORTUNITY
WE’VE IDENTIFIED VARIOUS HUMAN
TRENDS WE EXPECT WILL BE SHAPING IN
THE WORKPLACE. SOME TRENDS HAVE BEEN
ONGOING AS RECENT DEVELOPMENTS HAVE
ACCELERATED THEM. MANY ARE THE RESULT
OF DRASTIC CHANGES THAT
ORGANIZATIONS HAVE HAD TO MAKE AND,
IN SOME CASES, ARE STILL FACING.
The pandemic has propelled digital
transformation many years into the future.
Although HR has been leading change and crisis
in the past years, it runs the risk of missing the
boat on this fundamental shift in how we work
We believe that 2023 is HR’s window of
opportunity to reposition the function’s value
proposition in the post-pandemic reality. Human
Resources professionals have played a significant
role in guiding organizations through the storm
of the pandemic and subsequent inflation surge
and economic slowdown.
10. THE SURVIVE VS THRIVE MINDSET
IN A WORLD OF PERPETUAL DISRUPTION, SURVIVING IS NOT ENOUGH.
COVID -19 PANDEMIC PROVED THAT, WHEN FACED WITH AN UNPRECEDENTED CRISIS, ORGANIZATIONS AND WORKERS ARE
CAPABLE OF TREMENDOUS RESILIENCE UNDER PRESSURE.
THEY CAN ADAPT.
THEY CAN PIVOT.
THEY CAN SURVIVE.
Surviving
A survival mindset views disruptions as
point-in-time crises to be addressed
with the expectation that the
organization will revert to “business as
usual” once the crisis is over. It’s about
doing what’s necessary to succeed
today.
Thriving
A thrive mindset recognizes that
disruption is continuous rather than
episodic and embraces disruption as a
catalyst to drive the organization
forward. It’s about doing what’s
possible, not just to succeed today, but
also to dominate tomorrow
11. HUMAN CAPITAL TRENDS
Designing Work for Well-Being
• Organizations can restructure work in ways that help workers not only feel their best but
perform at their best, strengthening the tie between well-being and organizational outcomes
and fostering a greater sense of belonging overall.
• Organizations that integrate well-being into the design of work at the individual, team, and
organizational levels will build a sustainable future where workers can feel and perform at their
best
• we expect HR to move towards a more proactive approach to wellbeing and resilience. This
involves developing a more holistic employee wellbeing approach focusing on mental, physical,
and financial wellbeing.
13. HUMAN CAPITAL TRENDS
Unleashing Worker Potential
• Renewing workers’ skills is a tactical necessity, but reskilling is not a sufficient path
forward by itself. Organizations should consider an approach that treats workforce
development as a strategy for building worker and organizational resilience.
• Empowering workers with agency and choice creates more value than overly
prescriptive approaches.
• Organizations that allow and facilitate their employees to explore passion areas will
be able to create a more sustainable and effective workforce centered on business
priorities and filling skill needs.
14. HUMAN CAPITAL TRENDS
Setting New Directions for Work and the Workforce
• Organizations that wish to innovate and succeed need to shift how they think about workforce insights and
what they do with them.
• Companies that continue to use data to improve old patterns of work are missing out on the option to use it
to explore unchartered territory.
• Forward-looking insights that ask how to act on important workforce issues can help organizations
understand how to achieve new outcomes.
• Organizations should begin to ask fundamentally new questions that can inform bold decisions around
critical human capital risks and opportunities.
• We’re entering a world in which it’s becoming paramount that organizations shift from using workforce
insights to improve old patterns of work to using it to set new directions.
17. 4.WHERE WORK HAPPENS?
• Collaboration and teaming became a life raft for organizations during
COVID-19 .
• Now, it’s time to take this one step forward with “superteams” –
combinations of people and technology that leverage their capabilities
at a speed and scale not otherwise obtainable.
• Together, technology and people can make some truly incredible,
innovative breakthroughs.
18. 5.ACCELERATING THE SHIFT TO RE-ARCHITECTING
WORK
• This trend is related to HR and the many ways this profession is innovating to
meet the needs of organizations.
• Many have already shifted from their traditional role of enforcing and
standardizing workforce policies to their new role in orchestrating work in an
agile and innovative fashion across the organization.