This document discusses several case studies of higher education institutions implementing IBM WebSphere Portal. It provides examples of Cardiff University in Wales, the German Sports University in Cologne, San Francisco State University, and Universiti Putra Malaysia. It describes how these schools used WebSphere Portal to create compelling online experiences for students, faculty, and alumni, and to provide personalized access to functions and content. It discusses common elements of these implementations, including delivering integrated marketing messages, being highly collaborative, hosting rich multimedia content, and enabling mobile and analytics capabilities.
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Sample WebSphere Portal Education Case Studies
Singapore Polytechnic German Sports University
Cardiff University
Universiti Putra Malaysia University of London
San Francisco State
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Other WebSphere Portal Education Sites
Egyptian E-Learning University Swedish School of Textiles University of Palacky Open Universities
MicroMash Bar Review University of Boras Tecnologico de Monterrey College.gov
Foundation for Student Life Odette School of Business Spring Arbor University EdFund
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Common Implementation Elements
Create a compelling online experience
For students & alumni – workspace for “digital natives”
For faculty & employees – common access to critical functions
Prospective students – “sticky” and effective recruiting tool
Provide a personalized delivery platform
Capable of delivering integrated marketing messages
Highly collaborative
Rich in web and multimedia content
An online learning delivery vehicle
Built to provide access to back end data & transactional systems
Secure, scalable, searchable, highly-accessible, multi-language
Look to the future
Mobile capable
Analytics-ready
Able to be integrated with online learning systems
Pre-integrated with internet-wide social networks
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Deutsche Sporthochschule Koln
(German Sports University Cologne)
German Sports University, Cologne, Germany – 6,000 students
Germany’s largest center of teaching and research in physical
education and sport science
Approximately 6,000 students, including 500 foreign students
5 gold medals in Beijing 2008
More than 30 partnerships
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High Level Architecture
IBM Tivoli Identitiy Mgr
(Profile self service)
3rd Party News Provider
RSS Feeds
Web Applications
(via. Web Clipping)
...
Support Systems Support Systems
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WebSphere Portal / Web Content Management –
A Competitive Advantage in Sports
Easy role-based access
One Web 2.0 portal for all
interested parties (students,
employees, partners)
Easy administration
Empower business users to
publish content
Remove web master bottleneck
Corporate identity across
complete web site
Marketing
Portal as marketing platform
Aligned with print marketing
Increase inter-/national
awareness
User self-service
User account management
http://www.dshs-koeln.de
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Quickr services to facilitate learning and collaboration
Online collaboration
to support courses
Teachers share
course materials
Students collaborate
online to work on
projects
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San Francisco State
San Francisco, California, US – 30,000 students & 4,000 faculty
Organization Requirements
Extend the reach of campus borders to enable 50,000 users to instantly
communicate & collaborate
Leverage current university applications, i.e. Oracle, PeopleSoft
Solution
Self provision content, communication and collaboration services based on
university processes and roles
Process maps and user roles provided by IBM Global Technology Services
30,000 students—many of
consultants
Lotus, Tivoli, and WebSphere Portal software, pSeries hardware whom commute to school
Telephony & video not initial driver but is now part of next steps
4,000 faculty & staff
Large alumni population
Customer Value
Continuous stream of
Improves campus experience for students and faculty
new matriculants
Differentiation from other universities
Simplified IT system administration through automation
Individual-centric porlets simplify & personalize users access to people, data,
applications within collaborative ecosystem
Supports multiple device types, browsers, public IM networks—90% of community
connect via laptops & mobile devices
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Products Used
Unified Communications and Collaboration
By providing users with a single, integrated experience across both business applications
and communications and collaboration tools,
Lotus Connections
Connections is the first social software designed for business and empowers customers to
be more innovative and execute more quickly using dynamic networks of coworkers, partners,
and customers. Blogs and Wikis Solutions.
Enterprise E-Forms Solutions
provide public and private sector organizations with security-rich forms that leverage existing
sources and systems to help better serve customers and increase operational efficiency.
Enterprise Portal and Dashboard Accelerators
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