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Including Mental Health Support in Project Delivery, 14 May.pdf

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Association for Project Management
Association for Project Management

APM webinar hosted by the Scotland Network on 14 May 2024. Speakers: Chris Drysdale and Peter Huggett An interactive session discussing how Project Managers can identify mental health symptoms, provide tools to help themselves and others, plus also increase the capabilities of the Project Management function. This webinar was held on 14 May 2024. The covid-19 pandemic led to concerns about a worsening of mental health & wellbeing across the world and increased awareness in both society and the workplace. This webinar looks to advise the benefits of having a Mental Health First Aid function in the workplace whilst also providing tools and techniques that can be readily used and applied to yourself and colleagues. Additionally, there are wider benefits to Project Management which will be proposed and discussed.

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Including Mental Health Support in Project Delivery Chris Drysdale & Peter Huggett 14 May 2024 | 12:00 – 13:00 BST GoTo Webinar
Opening Question © 2024 Association for Project Management 2 Q – What are the signs of a decline in a person’s mental wellbeing? Please scan the QR code to be directed to a mentimeter poll
Agenda © 2024 Association for Project Management 3 • Introductions & Aims • Introducing Mental Health and Mental Health First Aiders • Tools • Silverstream Technologies – MHFA Strategy • Mental Health First Aid and Project Management
Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential 4 Chris Drysdale Head Of Project Delivery Introductions – Silverstream Technologies Silverstream have developed a patented air lubrication system, which fundamentally changes the interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is decreased – dramatically reducing fuel consumption and associated emissions. Peter Huggett Head of QHSE
Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential Introductions – Silverstream Technologies Silverstream have developed a patented air lubrication system, which fundamentally changes the interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is decreased – dramatically reducing fuel consumption and associated emissions.
Aims of this session © 2024 Association for Project Management 6 This session will not train anyone as Mental Health First Aiders (MHFA) It will introduce tools and techniques for • Self-help • Supporting friends, family and colleagues • Seeking appropriate professional support and resources • identifying indicators to maintain positive mental wellbeing in yourself and others It will propose the benefits to Project Management from having a Mental Health First-Aid support network
Introducing Mental Health © 2024 Association for Project Management 7
What is Mental Health? Mental health impacts everyone! • Mental health problems are common, and your mental health is important at every stage of life, from childhood and adolescence through adulthood. • Mental health includes our emotional, psychological, and social well-being. • Affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. • Over the course of your life, if you experience mental health problems, your thinking, mood, and behaviour could fluctuate according to your mental wellbeing. • Many factors contribute to mental health problems, including: • Biological factors, such as genes or brain chemistry • Life experiences, such as trauma or abuse • Family history of mental health problems • Exercise and diet • Social interaction – Covid-19 © 2024 Association for Project Management 8
Mental Health today Covid-19 Pandemic • Change in working patterns – social isolation • Around a third of adults and young people said their mental health has got much worse since March 2020. • 88% of young people said loneliness made their mental health worse during the pandemic. • Death by suicide being 11th leading cause of death in UK – Biggest killer for men under 45. © 2024 Association for Project Management 9
Mental Health First Aiders © 2024 Association for Project Management 10 What can a MHFA do in the workplace? • Identify warning signs and reach out • Provide support and develop action plans • Signpost good behaviours or habits that can maintain or improve your mental health, as well as habits that can negatively impact your mental health • Reducing stigma by promoting conversations and engagement on Mental Health throughout a workplace and society • Increase general morale & wellbeing, and ensure workforce feels the company genuinely cares What does a MHFA NOT do? • Act as a professional therapist / medical practitioner
Mental Health First Aid – ALGEE Model © 2024 Association for Project Management 11 A L G E E pproach or A ssess isten non-judgementally ive support and information ncourage professional help ncourage additional support
Word Cloud © 2022 Association for Project Management 12
Approach / Assess / Listen - What are the signs? Thriving Surviving Struggling In Crisis • Calm and steady • Able to take things in stride • Consistent performance • Able to take feedback and adjust to change • Able to focus • Able to communicate effectively • Normal sleep patterns • Nervousness, sadness, increased mood fluctuations • Inconsistent performance • More easily overwhelmed or irritated • Increased need for control and difficulty adjusting to change • Trouble sleeping or eating • Activities and relationships you need to enjoy seem less interesting or even stressful • Muscle tension, low energy, headaches • Persistent fear, panic, anxiety, anger, pervasive sadness, hopelessness • Exhaustion • Poor performance and difficulty making decisions or concentrating • Avoiding interaction with co- workers, friends, and family • Fatigue, aches, pains • Restless, disturbed sleep • Self-medicating with substances, food, or other numbing activities • Disabling distress and loss of function • Panic attacks • Nightmares or flashbacks • Unable to fall or stay asleep • Intrusive thoughts • Thoughts of self-harm or suicide • Easily enraged or aggressive • Careless mistakes and inability to focus • Feeling numb, lost or out of control • Withdrawal from relationships • Dependence on substances, food, or other numbing activities © 2024 Association for Project Management 13
• Does the individual need immediate professional support? • Are they presenting a danger to themselves or anyone else? • Can you remove them from a difficult situation or environment? • Are they having a panic attack? • Everyone is different and what works for some, may not work for others • Be careful on labelling unhealthy coping strategies © 2024 Association for Project Management 14 Approach / Assess / Listen - Triage
Give Support and Information – Action Plans WEST Action Plan Walking Are you exercising? Proven to generate endorphins and make you feel better about yourself. Eating Eating a well-balanced diet will support your wellbeing and can regulate mood-swings. Sleeping Ensuring you get enough sleep, switching off screens and winding down before bedtime. Talking The biggest opportunity for improvement is to find someone to talk with, you will be amazed at the impact! © 2024 Association for Project Management 15
Encourage Professional Help and Additional Support © 2024 Association for Project Management 16
Silverstream Technologies MHFA Strategy © 2024 Association for Project Management 17
Silverstream Technologies © 2024 Association for Project Management 18 MHFA Strategy Since January 2023 . . . • Formed a team of Mental Health First Aiders and Champions • Formal training completed through MHFA England • Senior Leadership sponsorship • Anonymous Mental Health tracker • Mental Health Awareness Week – bingo, walk-and-talk, ‘wear it green’ • Weekly communications on Health and Safety • Regular catch-ups with the MHFA Team
Silverstream Technologies © 2024 Association for Project Management 19 MHFA Strategy
Silverstream Technologies – Mental Health Awareness Week Raise awareness of MHFA function and Reduce stigma by talking about MH • Activity Bingo • Coping Strategies SLIDO • Round Table / Panel highlights video • Teams chat • Lunch Walks • “Wear It Green” © 2024 Association for Project Management 20 MHFA Strategy
Mental Health First Aid and Project Management © 2024 Association for Project Management 21
Meeting Behaviours © 2024 Association for Project Management 22 1. No Interruptions • allow the current speaker to finish prior to beginning • use the hand-up option in teams (if video call) 2. Leadership • one person should be identified as meeting leader • keep time, adhere to agenda, include all participants, take notes, and referee (where necessary) to ensure #1 is complied with 3. Agenda • Set an agenda to allow all participants the opportunity to prepare and contribute 4. Include all • every attendee should be a participant • every person should be asked for their opinion(s) • at the meeting’s end, summary on what was discussed and the actions 5. Visibility • all participants should be encouraged to have their video camera on as this is proven to improve participation
Psychological Safety What is the Safety Culture like in your organisation? Does your strategy include psychological safety? © 2024 Association for Project Management 23 Psychological safety means feeling safe to take interpersonal risks, to speak up, to disagree openly, to surface concerns without fear of negative repercussions or pressure to sugarcoat bad news. 4 Stages to Psychological Safety:
Psychological Safety What is the Safety Culture like in your organisation? Does your strategy include psychological safety? © 2024 Association for Project Management 24 Maslow's Hierarchy of Needs
Equality, Diversity & Inclusion • Rebel Ideas - Matthew Syed • “Cognitive diversity” • INCLUSION is the lever to the wider ED&I piece not box- ticking and metrics. • Psychological Safety = INCLUSION Matthew Syed YouTube video: (197) The Power of Diverse Thinking | Matthew Syed – YouTube © 2024 Association for Project Management 25
APM Chartered Project Professional - Competencies From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication © 2024 Association for Project Management 26
APM Chartered Project Professional - Competencies © 2024 Association for Project Management 27 From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication
APM Chartered Project Professional - Competencies © 2024 Association for Project Management 28 From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication
Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Benefits to Project Professionals © 2024 Association for Project Management 29
Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Benefits to Project Professionals © 2024 Association for Project Management 30 Wellbeing (through better team morale)
Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Increased Project Management capability (through better team morale and skills development) Benefits to Project Professionals © 2024 Association for Project Management 31 Wellbeing (through better team morale)
© 2024 Association for Project Management 32 Thank you
APM Resources to Support Mental Health in the Project Management Profession © 2022 Association for Project Management

More Related Content

Including Mental Health Support in Project Delivery, 14 May.pdf

  • 1. Including Mental Health Support in Project Delivery Chris Drysdale & Peter Huggett 14 May 2024 | 12:00 – 13:00 BST GoTo Webinar
  • 2. Opening Question © 2024 Association for Project Management 2 Q – What are the signs of a decline in a person’s mental wellbeing? Please scan the QR code to be directed to a mentimeter poll
  • 3. Agenda © 2024 Association for Project Management 3 • Introductions & Aims • Introducing Mental Health and Mental Health First Aiders • Tools • Silverstream Technologies – MHFA Strategy • Mental Health First Aid and Project Management
  • 4. Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential 4 Chris Drysdale Head Of Project Delivery Introductions – Silverstream Technologies Silverstream have developed a patented air lubrication system, which fundamentally changes the interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is decreased – dramatically reducing fuel consumption and associated emissions. Peter Huggett Head of QHSE
  • 5. Copyright © 2024 All rights reserved. Silverstream Technologies. Private & Confidential Introductions – Silverstream Technologies Silverstream have developed a patented air lubrication system, which fundamentally changes the interaction between water and a vessel. It shears air pumped to the ship’s hull to creating a uniform carpet of microbubbles which coat the full flat bottom of a vessel. As a result, frictional resistance is decreased – dramatically reducing fuel consumption and associated emissions.
  • 6. Aims of this session © 2024 Association for Project Management 6 This session will not train anyone as Mental Health First Aiders (MHFA) It will introduce tools and techniques for • Self-help • Supporting friends, family and colleagues • Seeking appropriate professional support and resources • identifying indicators to maintain positive mental wellbeing in yourself and others It will propose the benefits to Project Management from having a Mental Health First-Aid support network
  • 7. Introducing Mental Health © 2024 Association for Project Management 7
  • 8. What is Mental Health? Mental health impacts everyone! • Mental health problems are common, and your mental health is important at every stage of life, from childhood and adolescence through adulthood. • Mental health includes our emotional, psychological, and social well-being. • Affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. • Over the course of your life, if you experience mental health problems, your thinking, mood, and behaviour could fluctuate according to your mental wellbeing. • Many factors contribute to mental health problems, including: • Biological factors, such as genes or brain chemistry • Life experiences, such as trauma or abuse • Family history of mental health problems • Exercise and diet • Social interaction – Covid-19 © 2024 Association for Project Management 8
  • 9. Mental Health today Covid-19 Pandemic • Change in working patterns – social isolation • Around a third of adults and young people said their mental health has got much worse since March 2020. • 88% of young people said loneliness made their mental health worse during the pandemic. • Death by suicide being 11th leading cause of death in UK – Biggest killer for men under 45. © 2024 Association for Project Management 9
  • 10. Mental Health First Aiders © 2024 Association for Project Management 10 What can a MHFA do in the workplace? • Identify warning signs and reach out • Provide support and develop action plans • Signpost good behaviours or habits that can maintain or improve your mental health, as well as habits that can negatively impact your mental health • Reducing stigma by promoting conversations and engagement on Mental Health throughout a workplace and society • Increase general morale & wellbeing, and ensure workforce feels the company genuinely cares What does a MHFA NOT do? • Act as a professional therapist / medical practitioner
  • 11. Mental Health First Aid – ALGEE Model © 2024 Association for Project Management 11 A L G E E pproach or A ssess isten non-judgementally ive support and information ncourage professional help ncourage additional support
  • 12. Word Cloud © 2022 Association for Project Management 12
  • 13. Approach / Assess / Listen - What are the signs? Thriving Surviving Struggling In Crisis • Calm and steady • Able to take things in stride • Consistent performance • Able to take feedback and adjust to change • Able to focus • Able to communicate effectively • Normal sleep patterns • Nervousness, sadness, increased mood fluctuations • Inconsistent performance • More easily overwhelmed or irritated • Increased need for control and difficulty adjusting to change • Trouble sleeping or eating • Activities and relationships you need to enjoy seem less interesting or even stressful • Muscle tension, low energy, headaches • Persistent fear, panic, anxiety, anger, pervasive sadness, hopelessness • Exhaustion • Poor performance and difficulty making decisions or concentrating • Avoiding interaction with co- workers, friends, and family • Fatigue, aches, pains • Restless, disturbed sleep • Self-medicating with substances, food, or other numbing activities • Disabling distress and loss of function • Panic attacks • Nightmares or flashbacks • Unable to fall or stay asleep • Intrusive thoughts • Thoughts of self-harm or suicide • Easily enraged or aggressive • Careless mistakes and inability to focus • Feeling numb, lost or out of control • Withdrawal from relationships • Dependence on substances, food, or other numbing activities © 2024 Association for Project Management 13
  • 14. • Does the individual need immediate professional support? • Are they presenting a danger to themselves or anyone else? • Can you remove them from a difficult situation or environment? • Are they having a panic attack? • Everyone is different and what works for some, may not work for others • Be careful on labelling unhealthy coping strategies © 2024 Association for Project Management 14 Approach / Assess / Listen - Triage
  • 15. Give Support and Information – Action Plans WEST Action Plan Walking Are you exercising? Proven to generate endorphins and make you feel better about yourself. Eating Eating a well-balanced diet will support your wellbeing and can regulate mood-swings. Sleeping Ensuring you get enough sleep, switching off screens and winding down before bedtime. Talking The biggest opportunity for improvement is to find someone to talk with, you will be amazed at the impact! © 2024 Association for Project Management 15
  • 16. Encourage Professional Help and Additional Support © 2024 Association for Project Management 16
  • 17. Silverstream Technologies MHFA Strategy © 2024 Association for Project Management 17
  • 18. Silverstream Technologies © 2024 Association for Project Management 18 MHFA Strategy Since January 2023 . . . • Formed a team of Mental Health First Aiders and Champions • Formal training completed through MHFA England • Senior Leadership sponsorship • Anonymous Mental Health tracker • Mental Health Awareness Week – bingo, walk-and-talk, ‘wear it green’ • Weekly communications on Health and Safety • Regular catch-ups with the MHFA Team
  • 19. Silverstream Technologies © 2024 Association for Project Management 19 MHFA Strategy
  • 20. Silverstream Technologies – Mental Health Awareness Week Raise awareness of MHFA function and Reduce stigma by talking about MH • Activity Bingo • Coping Strategies SLIDO • Round Table / Panel highlights video • Teams chat • Lunch Walks • “Wear It Green” © 2024 Association for Project Management 20 MHFA Strategy
  • 21. Mental Health First Aid and Project Management © 2024 Association for Project Management 21
  • 22. Meeting Behaviours © 2024 Association for Project Management 22 1. No Interruptions • allow the current speaker to finish prior to beginning • use the hand-up option in teams (if video call) 2. Leadership • one person should be identified as meeting leader • keep time, adhere to agenda, include all participants, take notes, and referee (where necessary) to ensure #1 is complied with 3. Agenda • Set an agenda to allow all participants the opportunity to prepare and contribute 4. Include all • every attendee should be a participant • every person should be asked for their opinion(s) • at the meeting’s end, summary on what was discussed and the actions 5. Visibility • all participants should be encouraged to have their video camera on as this is proven to improve participation
  • 23. Psychological Safety What is the Safety Culture like in your organisation? Does your strategy include psychological safety? © 2024 Association for Project Management 23 Psychological safety means feeling safe to take interpersonal risks, to speak up, to disagree openly, to surface concerns without fear of negative repercussions or pressure to sugarcoat bad news. 4 Stages to Psychological Safety:
  • 24. Psychological Safety What is the Safety Culture like in your organisation? Does your strategy include psychological safety? © 2024 Association for Project Management 24 Maslow's Hierarchy of Needs
  • 25. Equality, Diversity & Inclusion • Rebel Ideas - Matthew Syed • “Cognitive diversity” • INCLUSION is the lever to the wider ED&I piece not box- ticking and metrics. • Psychological Safety = INCLUSION Matthew Syed YouTube video: (197) The Power of Diverse Thinking | Matthew Syed – YouTube © 2024 Association for Project Management 25
  • 26. APM Chartered Project Professional - Competencies From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication © 2024 Association for Project Management 26
  • 27. APM Chartered Project Professional - Competencies © 2024 Association for Project Management 27 From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication
  • 28. APM Chartered Project Professional - Competencies © 2024 Association for Project Management 28 From reviewing the most recent guidelines and requirements for ChPP, the following competencies have assessment criteria worth drawing out: 1. Conflict Resolution 2. Leadership 3. Team Management Common themes: • Support • Respect • Opinions • Encourage • Trust • Collaborate • Confidence • Open Discussions • Communication
  • 29. Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Benefits to Project Professionals © 2024 Association for Project Management 29
  • 30. Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Benefits to Project Professionals © 2024 Association for Project Management 30 Wellbeing (through better team morale)
  • 31. Psychological Safety Mental Health First Aid Equality, Diversity & Inclusion Increased Project Management capability (through better team morale and skills development) Benefits to Project Professionals © 2024 Association for Project Management 31 Wellbeing (through better team morale)
  • 32. © 2024 Association for Project Management 32 Thank you
  • 33. APM Resources to Support Mental Health in the Project Management Profession © 2022 Association for Project Management