Kelly Services Indonesia provides a 2014/15 salary guide for various industries and roles in Indonesia. The document discusses Indonesia's economic outlook for 2014, noting growth is expected to be between 5.8-6.1% with unemployment falling to 6.03%. It also summarizes salary ranges across industries like call centers, human resources, office support, procurement/supply chain, sales/marketing, and telecommunications.
2. Å Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and permanent placement basis. Serving clients around the globe, Kelly provides employment to approximately 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.
Kelly has been at the forefront of the recruitment industry for more over 60 years and has set the industry benchmark with innovative recruitment and retention strategies. We pride ourselves on delivering a high level of customer service and providing the right talent in accordance with our clients’ requirements. All our candidates undergo a stringent screening process to ensure they are the best possible fit for the job.
In Indonesia with more than 25 years of experience, Kelly has been recognized as an organization in the HR industry with global presence and holds an enviable reputation of working in partnership with our clients and candidates to provides an individual and personalized service.
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Methodology: Salary figures included in the 2014/15 Kelly Services Salary Guide are derived by combining the expert market knowledge of senior recruitment
professionals within the Kelly Indonesia network with input from clients and the latest job placement data recorded on the Kelly Services database.
CONTENTS
4 INTRODUCTION
5 NATIONAL OVERVIEW
SALARIES
7 Call Centre
8 Human Resources
9 Office Support
10 Procurement, Supply Chain & Logistics
12 Sales, Marketing & Advertising
13 Telecommunication
14 BANKING AND FINANCE INDUSTRY
15 Banking and Finance Overview
16 Accounting & Finance
18 Banking
20 ENGINEERING INDUSTRY
21 Engineering Overview
22 Engineering, Procurement & Construction
23 Engineering & Technical
24 Oil And Gas
25 Mining
26 IT INDUSTRY
26 IT Overview
27 Information Technology
4. 4
Å 2014 may be an easier year for the
Indonesian economy. It should see some
trends turn for the better after a rough year of
fuel-price hikes and inflation in 2013.
As investors had been staying cautious
ahead of the presidential elections in July,
the economic outlook for this year remains
relatively optimistic. Like a glass half empty
or full, the elections may add a dimension
of political uncertainty over Indonesia’s
immediate future, or it may just usher in
brighter business prospects and help the
economy to bounce back.
Despite facing some challenging issues,
Indonesia is still cushioned by its vital asset–
an abundance in natural resource-based
commodities, which accounts for around 60%
of exports. Even when the rest of the world is
undergoing a severe downturn, the country’s
thermal coal, natural gas, natural rubber, gold
and crude palm oil are keeping it afloat.
INTRODUCTION
While 2013 proved to be rough for Indonesia,
the nation will definitely enter 2014 with a
fighting chance of a better economy with a
more robust Rupiah.
I believe that whatever industry an
organisation is in, its employees are its
biggest asset and advantage. They are the
ones that make the magic happen. Success in
business is always about people. And the key
is in employee engagement, which is about
learning how to retain, attract and develop
good talent. With Indonesia’s great economic
potential and fast-growing population, this
emerging market has no shortage of people
to be employed, but only a shortage of
specialised skills in the people
On this note, I am proud to present the 2014
Indonesia Salary Guide, as it is more than a
mere compilation of salary data. It is a detailed
and in-depth look at our business landscape,
offering firms market insights and trends that
will help understand the key industries in our
country. This in turn will help firms manage
the trends that will shape the country over the
period ahead
I hope that this guide, with its useful insights
will serve as a good reference to your activities
in the year ahead.
Bernadette Themas
VP & Managing Director,
Kelly Services Indonesia
5. 5
Å Indonesia was severely struck by the financial
storm in 2013, which saw it plummeting as one
of the emerging markets in the developing
world. Recovery in its economic growth is
expected in 2014, with major shifts in political
climate, employment and business activity. The
economic growth in 2014 will stand at 5.8% to
6.1%, with unemployment to fall to 6.03%1.
The economic slowdown was largely owed
to lower global prices for key Indonesian
export commodities such as thermal coal,
natural rubber, gold and crude oil, and
more recently also to slowing investment
and consumption. Combined with rising
inflation, the recovery trend in employment
and welfare has inevitably stalled.
An increase in economic nationalism meant
to disadvantage foreigners is spooking
investors as well. In the substantial mining
industry, the government for some years
has insisted that foreign companies process
NATIONAL OVERVIEW
or refine in Indonesia the minerals, such
as copper, which they extract, rather than
simply shipping concentrates and ores
abroad. This was done in the hope of creating
more Indonesian jobs and investment.
Yet such laws have also come with heavy
restrictions on the share of local businesses
that foreigners may own. The trend is also
evident in many other industries including
banking, where until not long ago Indonesia
ran one of the most open regimes in the
world. Now, regulations stipulate that new
investors may not initially buy more than 40%
of a local bank. With the parliamentary and
presidential elections happening, policies
are likely to be even more restrictive.
Although Indonesia has been experiencing
robust macroeconomic growth in recent
years and, in many ways, can be regarded
as recovered from the crisis, this informal
sector–both rural and urban–still plays
an exceptionally large role in Indonesia’s
economy today. Although it is difficult to
pinpoint the number exactly, it is estimated
that between 55 and 65% of employment
in Indonesia can be called informal. Today,
around 80% of this informal employment is
concentrated in the rural areas, particularly
in the construction and agriculture sectors.
For a country with 240 million people,
the fourth most populous country in the
world, Indonesia has no shortage when
it comes to labour. But there’s definitely
shortage in the market for talent. There
is a dire need for people with specialised
skills. Talent development, succession
planning and employee engagement
are critical areas of concern.
Numerous organisations are also faced
with critical skill gaps, as the skills of the
current workforce do not match the shift
in company strategies, goals, markets and
Indonesia’s exposure to a number of weak spots in its economic setup is not putting a dampener on a
promising 2014. Optimism is in the air as this resource-rich nation charges bullishly into a fast evolving
business landscape, while being subject to a new political verve, and a volatile global commodity market.
business models. Despite the challenges,
staffing and hiring levels are expected
to increase in the foreseeable future.
While Indonesia continues to weather the
emerging-market turmoil, there’s a need for
a heavy dose of optimism and resilience to
boost its business activity and economy.
1Sources: World Bank and Statistics Indonesia
6. 66 ✪ Hot Job | Figures are base salary not including superannuation.
KELLY SERVICES:
SALARIES
CALL CENTRE
HUMAN RESOURCES
OFFICE SUPPORT
PROCUREMENT, SUPPLY CHAIN & LOGISTICS
SALES, MARKETING & ADVERTISING
TELECOMMUNICATION
7. ✪ Hot Job | Figures are base salary not including superannuation. 7
CALL CENTRE
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
Call Centre Manager / Head S1 5–10 14,000,000 27,000,000
✪ Call Centre Supervisor / Team Leader S1 3–5 3,800,000 8,500,000
Call Centre Trainers S1 2–3 5,500,000 9,000,000
✪ Receptionist S1 1–2 2,600,000 4,000,000
✪ Call Centre Customer Service Officer – Inbound S1 2–3 3,500,000 5,500,000
✪ Call Centre Customer Service Officer – Outbound S1 1–2 2,600,000 4,000,000
✪ Call Center Operations Manager S1 3–4 12,000,000 18,000,000
IT Helpdesk S1 1–2 3,000,000 4,500,000
Call Centre Quality Assurance – Outbound S1 1–2 3,500,000 5,000,000
Call Centre Quality Assurance – Inbound S1 1–2 3,500,000 5,000,000
8. 8 ✪ Hot Job | Figures are base salary not including superannuation.
HUMAN RESOURCES
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
HR Assistant Manager S1 5–10 10,000,000 30,000,000
✪ HR Officer / Executive / Senior Executive S1 3–6 8,000,000 20,000,000
Compensation & Benefits Specialist S1 3 – 6 8,000,000 25,000,000
✪ Learning & Development Manager S1 5–8 18,000,000 35,000,000
Training Executive / Senior Executive S1 2–5 5,000,000 12,000,000
HR Director (Regional) S1 10+ 135,000,000 200,000,000
HR Director (Local) S1 10+ 90,000,000 190,000,000
✪ HR Manager (Regional) S1 5–10 50,000,000 90,000,000
✪ HR Manager (Local) / HR Business Partner S1 5–10 30,000,000 60,000,000
HR Generalist S1 10+ 16,000,000 25,000,000
HR Generalist S1 5–10 7,000,000 12,000,000
Recruitment Lead S1 8+ 15,000,000 35,000,000
Recruiter S1 6–10 8,000,000 20,000,000
Compensation & Benefits – Head S1 10+ 30,000,000 75,000,000
Compensation & Benefits – Manager S1 5–10 25,000,000 35,000,000
Compensation & Benefits – Analyst S1 3–5 7,000,000 18,000,000
Training Director S1 10+ 60,000,000 90,000,000
✪ Training Manager S1 5–8 17,000,000 35,000,000
9. ✪ Hot Job | Figures are base salary not including superannuation. 9
OFFICE SUPPORT
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
✪ Administration / Office Manager S1 4–6 10,000,000 25,000,000
✪ Administrative Assistant / Coordinator S1 1–3 3,500,000 5,000,000
✪ Executive Secretary S1 5+ 8,000,000 18,000,000
✪ Secretary S1 2–5 4,000,000 7,500,000
✪ Receptionist / Front Office Assistant S1 1–3 2,500,000 3,500,000
Mail Room Assistant S1/D3 1–2 2,500,000 3,000,000
Project Administration / Project Assistant S1/D3 2–4 3,500,000 6,000,000
10. 10 ✪ Hot Job | Figures are base salary not including superannuation.
PROCUREMENT, SUPPLY CHAIN & LOGISTICS
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
Distribution Manager S1 6–7 25,000,000 35,000,000
Shipping Supervisor S1 4–5 5,000,000 10,000,000
Shipping Assistant S1 1–3 3,500,000 5,000,000
Operations Executive S1 2–3 4,500,000 7,000,000
✪ Warehouse Manager S1 4–5 20,000,000 30,000,000
✪ Warehouse Supervisor S1 3–5 10,000,000 15,000,000
Warehouse / Store Assistant S1 1–3 3,500,000 5,000,000
OPERATIONS/SHIPPING
Operations Director S1 10–15 60,000,000 90,000,000
✪ Commercial Director S1 10–15 60,000,000 100,000,000
Shipping Manager S1 6–8 25,000,000 40,000,000
Operations Manager – Sea–freight / Ocean–freight S1 6–8 25,000,000 35,000,000
Operations Manager – Airfreight S1 6–8 25,000,000 35,000,000
Cold Hub Manager S1 6–8 25,000,000 35,000,000
11. ✪ Hot Job | Figures are base salary not including superannuation. 11
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
PURCHASING
Commercial Manager S1 5–8 25,000,000 35,000,000
✪ Commercial Specialist S1 2–4 5,000,000 10,000,000
✪ Customer Service Manager S1 5–8 25,000,000 35,000,000
Order Fulfillment Manager S1 5–8 25,000,000 30,000,000
Sales & order Management Manager S1 5–8 20,000,000 22,000,000
✪ Logistics Manager S1 6–10 22,000,000 40,000,000
Logistics Analyst S1 3–5 12,000,000 15,000,000
✪ Logistics Specialist S1 2–4 7,500,000 10,000,000
✪ Supply Chain Manager S1 6–10 40,000,000 80,000,000
Demand Planner S1 2–4 7,500,000 15,000,000
Supply Planner S1 2–4 7,500,000 15,000,000
Material Planner S1 2–4 7,500,000 15,000,000
Inventory Manager S1 6–10 20,000,000 25,000,000
Procurement / Purchasing Manager / Director S1 10–12 40,000,000 80,000,000
E–procurement Manager S1 6–10 20,000,000 40,000,000
✪ Sourcing Manager S1 6–10 25,000,000 40,000,000
✪ Strategic Procurement Manager S1 6–10 25,000,000 50,000,000
✪ Business processes Improvement Manager S1 6–10 25,000,000 50,000,000
PROCUREMENT, SUPPLY CHAIN & LOGISTICS CONTINUED
13. ✪ Hot Job | Figures are base salary not including superannuation. 13
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
✪ Account Director S1 10+ 60,000,000 80,000,000
✪ Senior Account Manager S1 7-10 35,000,000 60,000,000
✪ Account Manager S1 5-7 20,000,000 35,000,000
Product Development Manager S1 5-8 17,000,000 30,000,000
Billing Manager S1 5-8 17,000,000 35,000,000
Business Analyst S1 3-5 17,000,000 28,000,000
Project Management Office Analyst S1 3-5 17,000,000 25,000,000
Project Manager S1 10-15 40,000,000 70,000,000
Senior Radio Frequency Engineer S1 5-10 30,000,000 50,000,000
Head of PMO S1 5-10 40,000,000 60,000,000
Site Administrator S1 3-5 10,000,000 15,000,000
TELECOMMUNICATION
14. 1144 ✪ Hot Job | Figures are base salary not including superannuation.
ACCOUNTING & FINANCE
BANKING
BANKING AND
FINANCE INDUSTRY:
SALARIES
15. ✪ Hot Job | Figures are base salary not including superannuation. 15
BANKING AND
FINANCE OVERVIEW
With an optimistic outlook this year and a positive forecast of
economic growth in Indonesia, the Accounting and Finance
is in top position for the most sought after sector now. The
investment growth has made an impact on the manpower
structure, with the trend of moving towards specialisation,
evident in local and multinational companies. There’s also been
a wave of mergers between financial institutions in the country,
which has created bigger opportunities in recruiting for talent
especially in the Customer Services Sectors, which also covers
the Commercial Banking division.
15
17. ✪ Hot Job | Figures are base salary not including superannuation. 17
ACCOUNTING & FINANCE CONTINUED
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
TAX
Director S1 10+ 60,000,000 120,000,000
Senior Manager S1 8–10 35,000,000 60,000,000
Manager S1 5–8 20,000,000 35,000,000
Senior Associate / Assistant Manager S1 3–5 13,000,000 20,000,000
✪ Consultant S1 1–3 5,000,000 9,000,000
Accounts Payable Manager S1 5–6 10,000,000 20,000,000
✪ Accounts Supervisor S1 2–4 10,000,000 15,000,000
✪ Accountant S1 4–5 7,000,000 10,000,000
✪ Accounts Assistant S1 1–3 3,500,000 6,000,000
✪ Accounts Clerk S1 1–3 3,000,000 4,000,000
Credit Control Manager S1 4–6 15,000,000 25,000,000
Credit Control Officer S1 2–4 4,500,000 8,000,000
Credit Control Clerk S1 1–2 3,000,000 4,000,000
✪ Administrator S1 3–5 3,500,000 5,000,000
Auditor S1 2–4 6,000,000 10,000,000
Financial Analyst S1 2–3 6,000,000 10,000,000
Payroll Clerk S1 1–2 3,000,000 4,500,000
18. 18 ✪ Hot Job | Figures are base salary not including superannuation.
BANKING
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
Bank Teller S1 1–3 2,500,000 3,500,000
Customer Service Officer S1 2–3 3,000,000 6,000,000
Bank Auditor S1 2–3 5,500,000 7,500,000
Collection / Debt Recovery Officer S1 1–3 2,500,000 4,500,000
Compliance Officer S1 2–3 4,000,000, 7,500,000
Personal Financial Consultant / Personal Banker S1 2–3 5,000,000 7,500,000
Bank Operations Officer S1 0 – 1 2,200,000 3,500,000
Trade Finance Officer S1 1–2 3,080,000 5,040,000
Trade Finance Clerk S1 2–3 2,800,000 3,920,000
BANKING – ACCOUNTING & FINANCE
Finance Director / CFO S1 12+ 90,000,000 175,000,000
Financial Controller S1 10–12 60,000,000 90,000,000
Senior Finance Manager S1 8–10 45,000,000 60,000,000
Finance Manager S1 6–8 25,000,000 35,000,000
Head Product Control S1 10+ 50,000,000 80,000,000
Senior Product Controller S1 5–10 30,000,000 50,000,000
Product Controller S1 2–5 12,000,000 16,000,000
Senior Treasury Manager S1 10+ 35,000,000 60,000,000
Treasury Manager S1 7–10 30,000,000 40,000,000
Treasury Accountant S1 4–6 8,000,000 15,000,000
✪ Tax Accountant S1 2–5 4,000,000 15,000,000
Head of Internal Audit S1 10+ 45,000,000 75,000,000
Senior Audit Manager S1 7–10 25,000,000 45,000,000
Audit Manager S1 5–7 15,000,000 30,000,000
BANKING – MIDDLE OFFICE (CREDIT)
Head of Credit S1 12+ 45,000,000 75,000,000
Senior Vice President S1 10+ 40,000,000 50,000,000
Vice President S1 7+ 30,000,000 45,000,000
Associate Vice President S1 4–7 25,000,000 35,000,000
Senior Associate S1 2–4 20,000,000 25,000,000
19. ✪ Hot Job | Figures are base salary not including superannuation. 19
BANKING CONTINUED
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
RISK
Head of Risk S1 12+ 50,000,000 65,000,000
Senior Vice President S1 10+ 40,000,000 45,000,000
Vice President S1 7+ 30,000,000 40,000,000
Associate Vice President S1 4–7 20,000,000 30,000,000
Senior Associate S1 2–4 15,000,000 20,000,000
COMPLIANCE
Head of Compliance S1 12+ 50,000,000 70,000,000
Senior Vice President S1 10+ 40,000,000 50,000,000
Vice President S1 7+ 30,000,000 45,000,000
Associate Vice President S1 4–7 20,000,000 30,000,000
Senior Associate S1 2–4 15,000,000 20,000,000
BANKING – BACK OFFICE (SETTLEMENTS)
Manager S1 4+ 20,000,000 30,000,000
TRADE SUPPORT
Head S1 9+ 45,000,000 60,000,000
Senior Analyst S1 3–5 10,000,000 25,000,000
OPERATIONS
✪ Director S1 15+ 60,000,000 80,000,000
General Manager S1 10+ 45,000,000 60,000,000
Manager S1 5–10 30,000,000 40,000,000
Senior Analyst S1 3–5 15,000,000 30,000,000
INSURANCE ACTUARIAL
✪ Senior Vice President S1 12+ 55,000,000 80,000,000
✪ Vice President S1 10+ 40,000,000 60,000,000
Manager S1 5–7 20,000,000 35,000,000
UNDERWRITING/CLAIMS
✪ Director S1 5+ 30,000,000 50,000,000
Manager S1 3–5 20,000,000 35,000,000
Assistant Manager S1 5–7 20,000,000 35,000,000
20. 20 ✪ Hot Job | Figures are base salary not including superannuation.
ENGINEERING, PROCUREMENT & CONSTRUCTION
ENGINEERING & TECHNICAL
OIL AND GAS
MINING
ENGINEERING INDUSTRY:
SALARIES
20
21. 21
ENGINEERING
OVERVIEW
Indonesia’s booming real estate market and rising investment
in infrastructure are securing a strong demand for suppliers
of building materials for decades to come. The construction
sector, worth just over $40billion USD in 2014 is set to become
one of the largest construction markets in the world. This
bodes well for the engineering industry too as it in turn creates
more employment opportunities for engineers as well.
21
25. ✪ Hot Job | Figures are base salary not including superannuation. 25
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
Land Acquisition Manager S1 8+ 25,000,000 50,000,000
✪ Exploration Manager S1 10+ 50,000,000 100,000,000
✪ Field Geologist S1 5-10 20,000,000 45,000,000
Civil Engineer S1 5-10 15,000,000 35,000,000
Process Engineer S1 5-10 25,000,000 45,000,000
HSE Engineer S1 5-10 20,000,000 45,000,000
✪ Geologist Development S1 5-10 20,000,000 45,000,000
✪ Geotechnical Engineer S1 5-10 20,000,000 45,000,000
Metalurgist Engineer S1 5-10 20,000,000 45,000,000
✪ Mining Manager S1 10+ 45,000,000 85,000,000
✪ Mine Engineer S1 5-10 20,000,000 45,000,000
Drilling & Blasting Engineer S1 5-10 20,000,000 45,000,000
Maintenance Manager S1 10+ 45,000,000 85,000,000
COO S1 10-20 150,000,000 300,000,000
CMO S1 10-20 100,000,000 160,000,000
Senior Geothenical Engineer S1 10-15 50,000,000 80,000,000
MINING
26. 26 ✪ Hot Job | Figures are base salary not including superannuation.
IT OVERVIEW
There has been significant focus from the Indonesian
Government on the infrastructure development throughout the
country lately. The interest in this sector has spurred various
business opportunities to sprout across industries at a rapid
pace. As one of the main industries impacted in this shift, the
positive outlook for the IT market will naturally support
tech-related industries such as Telecommunication,
Automotive, Banking, Retail, FMCG , Logistic and
Transportation, just to name a few.
IT INDUSTRY:
SALARIES
26
27. ✪ Hot Job | Figures are base salary not including superannuation. 27
INFORMATION TECHNOLOGY
SALARY RANGE ( PER MONTH)
QUALIFICATION EXPERIENCE (YEARS) MIN MAX
Country Manager S1 10+ 125,000,000 200,000,000
Sales Director S1 7+ 90,000,000 120,000,000
Team Leader Sales Manager S1 7+ 30,000,000 60,000,000
Post–sales Consultant S1 5+ 20,000,000 45,000,000
Pre–sales Consultant S1 5+ 20,000,000 40,000,000
✪ Account Manager / Sales Manager S1 5+ 25,000,000 45,000,000
Inside Sales Representative S1 3–5 5,000,000 15,000,000
Enterprise Architect Degree S1 8+ 10,000,000 20,000,000
Solutions Architect Degree S1 5+ 7,000,000 25,000,000
Analyst Programmer / Software Engineer S1 2–6 5,000,000 15,000,000
Software QA / Test Analyst S1 3– 6 5,000,000 15,000,000
Software QA / Test Analyst S1 3–5 8,000,000 15,000,000
Project Manager S1 5–10 20,000,000 50,000,000
Project Manager – Infrastructure S1 5–10 20,000,000 40,000,000
Security Consultant S1 5–7 10,000,000 20,000,000
Storage Consultant S1 3–7 5,000,000 15,000,000
Business / Systems Analyst S1 3–6 7,000,000 18,000,000
✪ Systems / Network Administrator S1 2–6 6,000,000 15,000,000
Technical Consultant S1 3–6 10,000,000 15,000,000
Database Administrator S1 4–7 5,000,000 17,000,000
IT Auditor S1 4–7 7,000,000 17,000,000
Helpdesk Analyst S1 1–3 4,000,000 7,000,000