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Industrial_IoT_GeoPal

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Move from a reactive to a proactive field service with IoT. Check out case studies from Industrial Support Services, Smart City Management, Connected Field Service and Smart Facilities Management.

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Move from a reactive to a proactive field service with IIoT. GeoPal – Industrial Internet of Things
What is IoT? The term Internet of Things (IoT) was coined by Kevin Ashton, a British Technology expert, to refer to everyday objects having network connectivity and sending data over the internet. Field Service Management is one of the first industries to be transformed by IoT. Sensors on remote assets, such as air conditioning units, send real time status updates from the field. When a sensor indicates that an asset is going out of tolerance, a technician is notified and can attend to it before it goes out of service and before the customer becomes aware of an issue. This allows service companies to move from a reactive, break/fix model to a proactive, preventative service model.
Key Benefits Move from a reactive, break/fix service model to a proactive, preventative model. Meet 100% of your Service Level Agreement obligations with real-time asset status updates. Increase asset availability by 19% by repairing assets before they fail outright. Reduce service related costs by moving from routine inspections to dynamic inspections based on IoT sensor data. Drive new service revenue opportunities with the ability to guarantee up-time rates with proactive service management. Get a competitive edge through IoT and win more business.
Key GeoPal Features IoT interface and rules engine: The GeoPal platform has an IoT interface and rules engine. Messages and events from the sensors are delivered to the GeoPal platform over a data network. Our customers then define their own rules on GeoPal as to how these messages and events are to be handled. For example if a threshold is exceeded this can trigger a repair job on GeoPal that is intelligently dispatched to a field technician. Sigfox certified: The GeoPal cloud platform is Sigfox certified. Sigfox is a low power, wide area data network for connecting IoT sensors to the cloud. As it is low power, the sensors can be powered by standard batteries. With 2 AA batteries, these sensors will remain powered for up to 5 years. This makes the sensors suitable for use in very remote locations where mains power is not an option. Alarm Visualization: On the GeoPal cloud platform, customers can view their assets and sensors on a google map – with different icons for different asset types and different colors representing different asset status. So by glancing at the map, it is possible to see the immediate status of your assets.
Industrial IoT – use cases Smart Water Smart Facilities Management Industrial Support Services Connected Field Service Smart City Management
Smart Water Wexford is located in the Southeast corner of Ireland with a population of 145,320. Wexford enjoys a rare mix of mountains, valleys, rivers and breathtaking beaches spanning 200km of coastline. Wexford are using Libelium smart water IoT sensors to measure pH level, temperature, dissolved oxygen and conductivity which allows the detection of pollution in rivers. Wexford want to protect the Blue Flag status of its beaches, facilitated by the proactive monitoring of rivers.
Smart Facilities Management Savills plc is a global real estate services provider listed on the London Stock Exchange. Savills manage over 2,000 commercial properties in the UK. Savills have implemented people counter IoT sensors at washroom facilities to trigger a cleaning job when the facilities have been used a certain number of times. This has allowed Savills move to dynamic facilities management based on usage. Savills have also replaced routine manual inspections of carbon monoxide levels in boiler rooms with IoT sensors that report levels in real-time.
Smart City Management The council is the third largest local authority in Ireland with a population of 265,205 and 90,000 households and 6,000 businesses, covering an area of 222.74 square kms. Alarms from 350 traffic junctions are routed to the GeoPal platform. Urgent faults automatically trigger service jobs which are intelligently dispatched to the Service Engineer closest to the traffic junction with the correct skill set.
Industrial Support Services Actavo’s global workforce of 5000+ deliver Network Solutions, In-Home Solutions, Industrial Solutions, Hire & Sales Solutions, Building Solutions and Event Solutions to the world’s leading companies. Actavo use GeoPal integrated with biometric clock-in IoT sensors for proof of attendance and for managing the productivity levels of resources working on key infrastructure projects.
Connected Field Service Highfield Energy develop electricity generation projects with a particular focus on renewables. Highfield have a proven track record of working in partnership with developers, landowners and wider stakeholders to promote sustainable energy sources. Highfield Energy have installed IoT door sensors on each of the wind turbines to detect when a technician gains access to a turbine. This triggers a “look-up” to determine if access permission has been granted for that time.
Smart Facilities Management Bourne Leisure owns and operates 39 holiday parks in the UK, with an annual turnover in excess of £1bn and a workforce of over 5,000 people. Facility staff use the GeoPal mobile app to record cleaning, checking and maintenance jobs completed on accommodation units. RFID tags on the units are scanned with the GeoPal mobile app to confirm that the unit has been cleaned. GeoPal updates the accommodation management system to confirm the unit can now be occupied.
Connected Field Service Clearhill provide Retail Entertainment Equipment in 200 shopping malls in Ireland and the UK. Their high quality products drive footfall, increase dwell time and positively impact revenue generation. Clearhill have installed telemetry in each of their machines to report stock levels, coin jams and power status. When an alarm is detected, it results in the creation of a service job which is then automatically dispatched to the nearest service technician.
Testimonial We are using the GeoPal Internet of Things functionality to manage alarms from hundreds of traffic junctions. When an urgent alarm occurs, it automatically triggers a service job on the GeoPal platform and the job is immediately dispatched to the appropriate Field Engineer. This has led to us getting 100% of Traffic Signal Assets back in service within the contract SLA time. Paul McGoldrick, MD, Traffic Solutions
Industrial Internet of Things

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Industrial_IoT_GeoPal

  • 1. Move from a reactive to a proactive field service with IIoT. GeoPal – Industrial Internet of Things
  • 2. What is IoT? The term Internet of Things (IoT) was coined by Kevin Ashton, a British Technology expert, to refer to everyday objects having network connectivity and sending data over the internet. Field Service Management is one of the first industries to be transformed by IoT. Sensors on remote assets, such as air conditioning units, send real time status updates from the field. When a sensor indicates that an asset is going out of tolerance, a technician is notified and can attend to it before it goes out of service and before the customer becomes aware of an issue. This allows service companies to move from a reactive, break/fix model to a proactive, preventative service model.
  • 3. Key Benefits Move from a reactive, break/fix service model to a proactive, preventative model. Meet 100% of your Service Level Agreement obligations with real-time asset status updates. Increase asset availability by 19% by repairing assets before they fail outright. Reduce service related costs by moving from routine inspections to dynamic inspections based on IoT sensor data. Drive new service revenue opportunities with the ability to guarantee up-time rates with proactive service management. Get a competitive edge through IoT and win more business.
  • 4. Key GeoPal Features IoT interface and rules engine: The GeoPal platform has an IoT interface and rules engine. Messages and events from the sensors are delivered to the GeoPal platform over a data network. Our customers then define their own rules on GeoPal as to how these messages and events are to be handled. For example if a threshold is exceeded this can trigger a repair job on GeoPal that is intelligently dispatched to a field technician. Sigfox certified: The GeoPal cloud platform is Sigfox certified. Sigfox is a low power, wide area data network for connecting IoT sensors to the cloud. As it is low power, the sensors can be powered by standard batteries. With 2 AA batteries, these sensors will remain powered for up to 5 years. This makes the sensors suitable for use in very remote locations where mains power is not an option. Alarm Visualization: On the GeoPal cloud platform, customers can view their assets and sensors on a google map – with different icons for different asset types and different colors representing different asset status. So by glancing at the map, it is possible to see the immediate status of your assets.
  • 5. Industrial IoT – use cases Smart Water Smart Facilities Management Industrial Support Services Connected Field Service Smart City Management
  • 6. Smart Water Wexford is located in the Southeast corner of Ireland with a population of 145,320. Wexford enjoys a rare mix of mountains, valleys, rivers and breathtaking beaches spanning 200km of coastline. Wexford are using Libelium smart water IoT sensors to measure pH level, temperature, dissolved oxygen and conductivity which allows the detection of pollution in rivers. Wexford want to protect the Blue Flag status of its beaches, facilitated by the proactive monitoring of rivers.
  • 7. Smart Facilities Management Savills plc is a global real estate services provider listed on the London Stock Exchange. Savills manage over 2,000 commercial properties in the UK. Savills have implemented people counter IoT sensors at washroom facilities to trigger a cleaning job when the facilities have been used a certain number of times. This has allowed Savills move to dynamic facilities management based on usage. Savills have also replaced routine manual inspections of carbon monoxide levels in boiler rooms with IoT sensors that report levels in real-time.
  • 8. Smart City Management The council is the third largest local authority in Ireland with a population of 265,205 and 90,000 households and 6,000 businesses, covering an area of 222.74 square kms. Alarms from 350 traffic junctions are routed to the GeoPal platform. Urgent faults automatically trigger service jobs which are intelligently dispatched to the Service Engineer closest to the traffic junction with the correct skill set.
  • 9. Industrial Support Services Actavo’s global workforce of 5000+ deliver Network Solutions, In-Home Solutions, Industrial Solutions, Hire & Sales Solutions, Building Solutions and Event Solutions to the world’s leading companies. Actavo use GeoPal integrated with biometric clock-in IoT sensors for proof of attendance and for managing the productivity levels of resources working on key infrastructure projects.
  • 10. Connected Field Service Highfield Energy develop electricity generation projects with a particular focus on renewables. Highfield have a proven track record of working in partnership with developers, landowners and wider stakeholders to promote sustainable energy sources. Highfield Energy have installed IoT door sensors on each of the wind turbines to detect when a technician gains access to a turbine. This triggers a “look-up” to determine if access permission has been granted for that time.
  • 11. Smart Facilities Management Bourne Leisure owns and operates 39 holiday parks in the UK, with an annual turnover in excess of £1bn and a workforce of over 5,000 people. Facility staff use the GeoPal mobile app to record cleaning, checking and maintenance jobs completed on accommodation units. RFID tags on the units are scanned with the GeoPal mobile app to confirm that the unit has been cleaned. GeoPal updates the accommodation management system to confirm the unit can now be occupied.
  • 12. Connected Field Service Clearhill provide Retail Entertainment Equipment in 200 shopping malls in Ireland and the UK. Their high quality products drive footfall, increase dwell time and positively impact revenue generation. Clearhill have installed telemetry in each of their machines to report stock levels, coin jams and power status. When an alarm is detected, it results in the creation of a service job which is then automatically dispatched to the nearest service technician.
  • 13. Testimonial We are using the GeoPal Internet of Things functionality to manage alarms from hundreds of traffic junctions. When an urgent alarm occurs, it automatically triggers a service job on the GeoPal platform and the job is immediately dispatched to the appropriate Field Engineer. This has led to us getting 100% of Traffic Signal Assets back in service within the contract SLA time. Paul McGoldrick, MD, Traffic Solutions