In this session you’ll learn more about how we reimagined search and discovery across Office with Delve, powered by the Office Graph. Delve enables you to work like a network, by proactively surfacing the best and relevant information across Office, tailored just for you.
Learn how Office Graph transforms Office, with suite wide insights and machine learning, and how to bring content and conversations to your users across Office.
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Introduction to Delve and Office Graph
2. GETTING MORE PEOPLE TO
USE THE TECHNOLOGY IS
IMPORTANT…
Often getting people to use more of the technology is just as important.
3. TODAY, SILOED TOOLS
AND TEAMS…
Disconnectedsetoftoolsfor
individuals
Hierarchicalandsiloed
teams
+
7. THAT’S WHY WE’RE
IN TECH…
How are you innovating within your organization?
It’s constantly changing,
we’re constantly adapting.
If you stand still, you die.
- Julia White
8. THIS IS
IMPORTANT
FOR ALL OF
US…
The more people use the platform the more value the technology provides.
9. DOWNLOAD THE WHEN TO
USE WHAT IN OFFICE 365
ENTERPRISE USER GUIDANCE
WHITEPAPER!
It goes into much greater depth and can be found at WhenToUseWhat.com
14. From Emails, SharePoint, OneDrive for Business, Office 365 Video content, Yammer.
MAIL FILES
CALENDAR Yammer SKYPE
ONENOTE
…
DISCOVER
CONTENT
15. Email
Viewed by me
Presented to me
Shared with me
Public Groups
Manager
Direct report
SECURITY-FIRST
Public and Private Signals Always Respect Permissions
20. With a focus on accessibility, Office Delve can be experienced by everyone
Use these keyboard
shortcuts To do this
Ctrl+F6
Move from one region to another. For example, go from the search box to the left navigation pane,
and from the left navigation pane to the first content card in the view.
Shift+Ctrl+F6 Move to the previous region.
Tab
Move to the next area or item in a region. For example, go to the next view or person in the left
navigation pane, go from one content card to the next, or from one area on a content card to the next.
Shift+Tab Move to the previous area or item.
Enter
Select the highlighted area or item. For example, when you have highlighted a view or a person in the
left navigation pane, press Enter to open that view or that person's page. If you have highlighted the
title area of a content card, press Enter to open the document.
Shift+F10 Open the contextual menu on a highlighted content card. This is the same as right-clicking a card.
Esc
Undo an action. For example, close the contextual menu, remove the highlighting from an area of the
content card, or exit a card to resume navigation between cards.
Down Arrow
Move down in a list, or scroll down in a window. For example, move down in the list of search
suggestions.
Up Arrow Move up in a list, or scroll up in a window.
When you're in the content area of a Delve view, you can also use the Up Arrow, Down Arrow, Page Up,
Page Down, Home, and End keys to scroll the content of the page.
Alt+Left Arrow Go back one page.
or Backspace
Alt+Right Arrow Go forward one page.
DELVE KEYBOARD
SHORTCUTS
33. ACTION
TYPES
Currently all the action types that are available for you to leverage
Action Type Description Visibility ID Weight Timestamp
PersonalFeed The actor's personal feed as shown on
their Home view in Delve.
Private 1021 A sequence number. When the item was added
to the feed on
the Homeview in Delve.
Modified Items that the actor has modified in the
last three months.
Public 1003 The number of modifications. Last modified.
OrgColleague Everyone who reports to the same
manager as the actor.
Public 1015 Always 1. -
OrgDirect The actor's direct reports. Public 1014 Always 1. -
OrgManager The person whom the actor reports to. Public 1013 Always 1. -
OrgSkipLevelManager The actor's skip-level manager. Public 1016 Always 1. -
WorkingWith People whom the actor communicates
with or works with frequently.
Private 1019 A relevance score. -
TrendingAround Items popular with people whom the
actor works with or communicates with
frequently.
Public 1020 A relevance score. -
Viewed Items viewed by the actor in the last
three months.
Private 1001 The number of views. Last viewed.
WorkingWithPublic A public version of theWorkingWith edge. Public 1033 A sequence number. -
47. My twitter handle is @kkhipple, and I work at .
SPEAKER | AUTHOR | OFFICE 365 MVP
Thank You!
Organizers, SponsorsandYouformakingthispossible.
25+SharePointPresentationsAt. Slideshare.Net/kkhipple
WhenToUseWhatWhitepaper WhenToUseWhat.com
ImproveItBook ImproveIT.How/Book
Office365SuccessCenter.. Success.Office.Com
Message Me On LinkedIn or Email kanwal@2toLead.com
Editor's Notes
In this session you’ll learn more about how we reimagined search and discovery across Office with Delve, powered by the Office Graph. Delve enables you to work like a network, by proactively surfacing the best and relevant information across Office, tailored just for you.
Learn how Office Graph transforms Office, with suite wide insights and machine learning, and how to bring content and conversations to your users across Office.
In your organization has anyone ever suggested that you only use a percentage of the functionality or a percentage of what’s possible with Microsoft Office 365? How about just one technology like Outlook? Do you think you or your users are using most of the functionality that exists in Outlook today? What about SharePoint? Do you use more than 50% of what’s available in SharePoint? Are they using it at all?
Its okay if the answer is no, we don’t use all that Office 365 can provide. No, not all of our users are actively using Office 365 yet. No, not only do I not know all of the things you can do with Outlook or SharePoint but our users definitely aren’t aware of what they could do.
What’s not okay is to do nothing about it. To not have a plan for helping your users adopt, understand and leverage the full suite of Office 365 available to them. You should do something about it. That’s why white papers like this exist. To help you and your organization improve.
Not all of the features and functions in Office 365 are meant for daily and frequent use, but we bet you can think of some that would make a world of difference if your whole organization adopted their use. How much more value could your organization realize if users universally used 20% more of the robust document management features SharePoint provides?
Getting more people to use a technology is important. But so is and getting them to use more of the technology.
There is always SOME loss of productivity when implementing new productivity systems that provide new ways for people work. This is ALWAYS the case. It also makes sense when you think about it at an individual user level, at a group level or even at an organizational level.
When you introduce new systems you need time to recap the original level of productivity you had before you introduced the change. Then there is a continued productivity gain until the technology’s potential has been exhausted or the organization introduces new change. There is plentiful research on this subject as it’s often called the change curve. Where users go through different states. The goal is to accelerate the change and get to the positive impact and outcomes quicker and to reduce negative consequences that the change can have.
Behavioral change doesn’t happen on its own.
We’ve seen the traditiontal ‘if we build, they will come.’
Doctors told heart patients that they will absolutely die in 6 months if they don’t change their habits around lifestyle, diet, and exercise. Those individuals certainly had the motivation, and a sense of urgency. They even had the tools and the vision as well as an understanding of the end state. Yet in this situation only 1 in 7 or 14% could manage to carry out the change on their own. Desire and motivation aren’t enough on their own: even when it’s literally a matter of life or death, the ability to change remains maddeningly elusive.
Think about that. If 1 in 7 people with an absolute need to change can’t change, what chance do we have of individuals in our organizations changing how they collaborate or communicate on their own? What are the odds of them adopting Office 365 and new ways of working without our help? The answer? Very low odds indeed.
Kegan, R., & Laskow Lahey, L. (2009). Immunity to change. How to overcome it and unlock the potential in yourself and your organization. Boston: Harvard Business Press. ISBN 078796378X. OCLC 44972130 - http://www.amazon.com/Immunity-Change-Potential-Organization-Leadership/dp/1422117367
User subscription based licensing: If our customers’ users aren’t using Office 365… why would they continue paying for it?
Smarter based on usage: The more people use the platform the more value the technology provides (Delve example). It also helps us build better experiences and target enhancements (in organizations and in Microsoft).
SharePoint and OneDrive for Business—Delve surfaces content saved on SharePoint Online team sites or your OneDrive for Business cloud storage.
SharePoint and OneDrive for Business—Delve surfaces content saved on SharePoint Online team sites or your OneDrive for Business cloud storage.
Office 365 Video content—Delve incorporates Office 365 Video portal content so you can discover trending videos relevant to you.
Yammer—Delve now incorporates links shared in Yammer so you can discover even more from across Office 365. Soon, Delve will also enable inline conversations so you can share and discuss any content in Yammer directly from within the Delve experience.
The Office graph API (currently still in development) will allow developers to discover and modify entities in the Office graph
REST and OData 4.0 standards for data transport, and use the OAuth 2.0 standard for authentication and authorization.
The Office graph uses advanced analytics and machine learning techniques to connect and complete the data coming from all of the Office 365 services. To present the most relevant content in different contexts, the Office graph uses a two-step analysis.
First, it calculates which users in the graph are most relevant to the current context.
Second, it retrieves the most relevant content associated with these users.
DEMO
1 – query using the browser
First ten items related to you. Syntax: ACTOR(ME)
https://2toLeadmay2015.sharepoint.com/_api/search/query?Querytext='*'&Properties='GraphQuery:ACTOR(ME)'
First ten items related to Garth. ACTOR(73195914)
https://2toLeadmay2015.sharepoint.com/_api/search/query?Querytext='*'&Properties='GraphQuery:ACTOR(73195914)'
Your manager. Syntax: ACTOR(ME, action:1013)
https://2toLeadmay2015.sharepoint.com/_api/search/query?Querytext='*'&Properties='GraphQuery:ACTOR(ME\,action\:1013)'
First ten items that you modified on August 15, 2014. Syntax: ACTOR(ME, AND(action:1003, time:datetime(2014-08-15)))
https://2toLeadmay2015.sharepoint.com/_api/search/query?Querytext='*'&Properties='GraphQuery:ACTOR(ME\,AND(action\:1003\,time\:datetime(2014-08-15)))
First ten items related to you and Garth.
Syntax: AND(ACTOR(ME), ACTOR(73195914))
https://2toLeadmay2015.sharepoint.com/_api/search/query?Querytext='*'&Properties='GraphQuery:AND(ACTOR(ME)\,ACTOR(73195914))'
The Office graph API (currently still in development) will allow developers to discover and modify entities in the Office graph
REST and OData 4.0 standards for data transport, and use the OAuth 2.0 standard for authentication and authorization.
Picture of Target Canada realizing that they failed in Canada.
What motivates people, why people interact the way they do and impact of org structure