Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo
Account	
  Management	
  Breakfast	
  
23	
  August	
  2013	
  
Café	
  Renroc	
  
Ten	
  things…	
  
…	
  that	
  have	
  helped	
  me	
  in	
  my	
  job.	
  	
  
Not	
  rules.	
  	
  
Have	
  worked	
  for	
  me.	
  
Not	
  all	
  my	
  own.	
  	
  
Many	
  are	
  things	
  I	
  learned	
  from	
  beIer,	
  wiser,	
  
smarter	
  people.	
  
I	
  hope	
  they	
  are	
  useful	
  to	
  you.	
  	
  
TAKE	
  SMALL	
  STEPS	
  
♯1	
  
	
  
Our	
  job	
  is	
  to	
  make	
  projects	
  go	
  
smoothly,	
  but	
  oLen	
  it	
  can	
  feel	
  like	
  
there’s	
  many	
  complicaNons.	
  The	
  best	
  
way	
  to	
  deal	
  with	
  this	
  is	
  to	
  take	
  small	
  
steps.	
  Especially	
  when	
  dealing	
  with	
  
clients.	
  Ask	
  for	
  one	
  decision	
  at	
  a	
  
Nme.	
  
KNOW	
  WHAT	
  KIND	
  
OF	
  ACCOUNT	
  
HANDLER	
  YOUR	
  ARE	
  
♯2	
  
	
  
There	
  are	
  two	
  types	
  of	
  account	
  
handler.	
  Those	
  that	
  change	
  their	
  
personality	
  to	
  suit	
  the	
  client	
  or	
  those	
  
that	
  build	
  a	
  porPolio	
  of	
  clients	
  to	
  
suit	
  their	
  personality.	
  Pick	
  the	
  one	
  
that	
  suits	
  you	
  best	
  and	
  do	
  that	
  well.	
  
	
  

Recommended for you

Learn The Top Tips For Your Home Business
Learn The Top Tips For Your Home BusinessLearn The Top Tips For Your Home Business
Learn The Top Tips For Your Home Business

This article provides tips for starting and running a successful home business, including choosing a product people need, researching competitors' pricing, accurately estimating startup costs, maintaining a dedicated work space, using in-person marketing, and depositing money daily for security. Following the tips in the article should help ensure a home business succeeds.

network marketinginternet businessinternet marketing
Seven steps to better telemarketing
Seven steps to better telemarketingSeven steps to better telemarketing
Seven steps to better telemarketing

This document outlines seven steps for improving telemarketing performance and sales. The steps are: 1) Know your audience, 2) Prepare for the call, 3) Smile when you dial, 4) Take the right approach by being clear, brief, specific and yourself, 5) Stop talking and listen, 6) Don't stress over objections as they are not rejections, and 7) Don't be coy about closing and seize the initiative to make the sale. The document encourages following these seven simple steps to work smarter, boost sales, and improve return on investment when making telephone calls.

salesmarketing
Journey From Idea to IPO at eTailing India Expo'17
Journey From Idea to IPO at eTailing India Expo'17Journey From Idea to IPO at eTailing India Expo'17
Journey From Idea to IPO at eTailing India Expo'17

The document discusses the journey from an entrepreneurial idea to taking a company public (IPO). It outlines essential elements for success including having a strong value proposition, generating business opportunities, converting leads to customers, monetizing customers, and efficient systems. It emphasizes that entrepreneurs must have a dream, vision, purpose, and mission, and pursue their "soul purpose" to achieve the "supreme moment." Key steps in the process are outlined such as mindset, ideation, planning, structure, strategy, and milestones. Common reasons for business failure like not having product/market fit or wasting money in premature scaling are also highlighted.

startupsideascustomer experience
BUILD	
  THE	
  BEST	
  
TEAM	
  YOU	
  CAN	
  
♯3	
  
	
  
You	
  need	
  to	
  build	
  the	
  best	
  team.	
  You	
  
need	
  to	
  be	
  the	
  best	
  coach.	
  When	
  a	
  
football	
  team	
  doesn’t	
  perform	
  it’s	
  
usually	
  the	
  manager	
  that	
  gets	
  the	
  
blame.	
  Account	
  Handlers	
  are	
  the	
  
coaches	
  of	
  the	
  adverNsing	
  world.	
  	
  
	
  	
  
THINK	
  
COMMERCIALLY	
  
♯4	
  
	
  
If	
  you’re	
  planner	
  you’ll	
  be	
  measured	
  
on	
  the	
  strategies	
  that	
  you	
  develop.	
  
If	
  you’re	
  a	
  creaNve	
  you	
  can	
  work	
  to	
  
fill	
  a	
  shelf	
  with	
  awards.	
  But	
  if	
  you’re	
  
an	
  account	
  handler,	
  sooner	
  or	
  later	
  
someone	
  is	
  going	
  ask	
  how	
  much	
  
money	
  you’re	
  responsible	
  for.	
  
Do big ideas
exist?
DON’T	
  RELY	
  ON	
  BIG	
  
IDEAS	
  
♯5	
  
	
  
Agencies	
  can	
  be	
  obsessed	
  about	
  the	
  
big	
  idea.	
  I	
  think	
  that	
  clients	
  rarely	
  
are.	
  It	
  doesn’t	
  always	
  need	
  a	
  big	
  idea	
  
to	
  solve	
  a	
  business	
  problem.	
  
	
  
KNOW	
  YOUR	
  CLIENTS	
  
BUSINESS	
  
♯6	
  
	
  
Find	
  out	
  what	
  they	
  want	
  and	
  show	
  it	
  to	
  
them.	
  
	
  

Recommended for you

EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...

This document provides guidance on achieving product-market fit by starting with customers who have a problem. It discusses identifying early adopters who are actively trying to solve the problem and have a budget to do so. The document recommends finding early adopters through various online and offline channels like social media, influencers, groups/forums, competitors, conferences and by going where the problem occurs. Prioritizing channels based on time, paying customers and priority is advised to efficiently reach early adopters and start the journey to product-market fit.

Lean startup principles i catapult
Lean startup principles   i catapultLean startup principles   i catapult
Lean startup principles i catapult

This document provides an overview of lean startup principles and methodologies. It discusses building minimum viable products to test hypotheses, iterating based on customer feedback through continuous learning and measurement, and making course corrections quickly. The document emphasizes focusing on learning goals, validating assumptions with real customers, and advancing customer conversations to the next step of commitment whenever possible.

5 ways marketing managers leave money on the table and under serve their ce o...
5 ways marketing managers leave money on the table and under serve their ce o...5 ways marketing managers leave money on the table and under serve their ce o...
5 ways marketing managers leave money on the table and under serve their ce o...

5 Ways Marketing Managers Leave Money On The Table And Under-Serve Their CEOs And Boards Of Directors FULL REPORT FOR FREE: WWW.YESPRESENTATIONS.com We know from military records going back many decades that a modern army it takes about 15,000 infantry bullets to shoot one enemy soldier. For snipers, it takes only 1.2 bullets. That’s a whopping 12,500-fold improvement over the main army’s performance. What we see here is how the “Ready => Aim => Fire” approach trumps the disturbingly more and more popular “Ready => Fire => Aim” approach. When marketing managers present their next marketing plans to their executive boards, very often the same happens. They shoot lots of proverbial bullets, that is, facts, figures, concepts, etc., at their audiences, but more often than not, nothing happens. Most presentations leave audience members unmoved, and the only movement they make is scurry out of the presentation room and back to their offices to continue their work. And where does this apathy leave our presenter? Well, very often she doesn’t get the budget to fully implement her plan. Then at the end of the next fiscal year, the executives may pester her for lacklustre results or even worse. It’s clear that this gunslinger approach of shooting from the hip, like a gun-crazed and trigger-happy psychopath, can’t achieve the desired results, and instead of doing more of the same, we have to... Do Less Of Something Completely Different The “Ready => Aim => Fire” approach requires a pretty carefully hatched plan for your next presentation. You also have to make sure to address five presentation shortcomings that leave future budget money on the table. They are... 1. Fail to talk to their audiences’ reptilian brains 2. Fail to present both afflictions and aspirations 3. Fail to address their audiences’ innate selfishness 4. Fail to present their concepts in concrete terms 5. Fail to draw contrasts between situations and possible outcomes 1. Fail To Talk To Their Audiences’ Reptilian Brains Most presentations talk to the neocortex, so although audience members nod in agreement, they are not 100% engaged with the presenter. Full engagement comes from engaging the old reptilian brain that has been with us ever since we climbed down the trees... and before. Look at it this way. The neocortex is a pompous gatekeeper. It puts up a big show about its importance, but it’s the reptilian brain that makes all the decisions. An old Mark Twain quote comes to mind... “Thunder is good, thunder is impressive; but it is lightning that does the work.” Imagine that the neocortex plays the thunder loudly, obnoxiously and pretentiously, while, hidden in the background, quietly and unassumingly, just like lightning, the reptilian brain does all the real work. On this website, you find several articles about how to address the reptilian brain effectively. 2. Fail To Present Both Afflictions A

presentations templatespresentation skills.making presentationsmarketing
KNOW	
  YOUR	
  CLIENTS	
  
ROUNDING	
  POINT	
  
♯7	
  
	
  
Most	
  clients	
  have	
  a	
  budget	
  level	
  that	
  
they	
  don’t	
  need	
  any	
  further	
  approval	
  to	
  
authorise.	
  Find	
  out	
  that	
  number	
  and	
  
develop	
  proposals	
  that	
  match.	
  
	
  
YOU	
  CAN	
  FIND	
  
INSPIRATION	
  IN	
  
EVERYTHING*	
  
	
  
*AND	
  IF	
  YOU	
  CAN’T	
  LOOK	
  AGAIN	
  
♯8	
  
	
  
You	
  can	
  find	
  inspiraNon	
  in	
  everything.	
  
But	
  it’s	
  not	
  just	
  about	
  looking.	
  You	
  have	
  
to	
  create	
  space	
  for	
  ideas.	
  It’s	
  not	
  a	
  
coincidence	
  that	
  Archimedes	
  had	
  his	
  
‘aha’	
  moment	
  in	
  the	
  bath.	
  
	
  
TELL	
  A	
  STORY	
  
♯9	
  
	
  
Use	
  a	
  story	
  mountain	
  for	
  briefs,	
  for	
  
presentaNons,	
  for	
  phone	
  calls.	
  Start	
  
with	
  the	
  opening,	
  build-­‐up	
  to	
  the	
  
problem,	
  find	
  the	
  resoluNon	
  to	
  take	
  you	
  
to	
  the	
  ending.	
  	
  
	
  
STOP	
  BUMPING	
  
♯10	
  
	
  
Here	
  is	
  Edward	
  Bear,	
  coming	
  downstairs	
  
now,	
  bump,	
  bump,	
  bump,	
  on	
  the	
  back	
  of	
  
his	
  head,	
  behind	
  Christopher	
  Robin.	
  It	
  is,	
  as	
  
far	
  as	
  he	
  knows,	
  the	
  only	
  way	
  of	
  coming	
  
downstairs,	
  but	
  someNmes	
  he	
  feels	
  that	
  
there	
  really	
  is	
  another	
  way,	
  if	
  only	
  he	
  could	
  
stop	
  bumping	
  for	
  a	
  moment	
  and	
  think	
  of	
  it.	
  	
  

Recommended for you

Foundation Day - dotForge - April 2013
Foundation Day - dotForge - April 2013Foundation Day - dotForge - April 2013
Foundation Day - dotForge - April 2013

This document provides an overview of a Lean Startup event or workshop. It discusses principles of building iteratively to learn, focusing on learning goals and validating hypotheses through measurement. Key parts of the agenda include lean flow, prioritization, stakeholder analysis, and learning goals. Attendees are encouraged to limit work-in-progress, get early customer feedback, and present their weekly progress and learning goals to get advice from others. The overall message emphasizes rapid prototyping, testing assumptions, and using metrics to guide the business model rather than focusing too much on specific details.

business modellean startupcustomer development
Marketing Magnetism
Marketing MagnetismMarketing Magnetism
Marketing Magnetism

This document provides tips for attracting clients by focusing on building your brand and marketing magnetism rather than constantly chasing after business. It recommends developing a clear "biz-umbrella" that helps potential clients understand who you are, what you do, and why you do it. The key is to attract business to you by making it easy for clients to understand your value rather than exhausting yourself trying to convince others.

attraction marketingmarketingbranding
Copywriting Essentials
Copywriting EssentialsCopywriting Essentials
Copywriting Essentials

The document provides tips for writing powerful copy, including focusing on the customer's needs and desires, generating interest, building conviction, and calling to action. It discusses techniques like using benefits, testimonials, emotional language, and highlighting exclusive offers to grab attention and motivate the desired response from the target audience. The goal is to craft messaging that people will feel in their gut and that supports the desired action.

More Related Content

What's hot

Startup Tips Nov20 2008 P1
Startup Tips Nov20 2008 P1Startup Tips Nov20 2008 P1
Startup Tips Nov20 2008 P1
James Vuong
 
Sales insider issue 10
Sales insider issue 10Sales insider issue 10
Sales insider issue 10
MoatazBellah Magdi
 
Foundation principles Emerge Education
Foundation principles   Emerge EducationFoundation principles   Emerge Education
Foundation principles Emerge Education
Founder-Centric
 
Learn The Top Tips For Your Home Business
Learn The Top Tips For Your Home BusinessLearn The Top Tips For Your Home Business
Learn The Top Tips For Your Home Business
myturn29
 
Seven steps to better telemarketing
Seven steps to better telemarketingSeven steps to better telemarketing
Seven steps to better telemarketing
B2B Customer Management
 
Journey From Idea to IPO at eTailing India Expo'17
Journey From Idea to IPO at eTailing India Expo'17Journey From Idea to IPO at eTailing India Expo'17
Journey From Idea to IPO at eTailing India Expo'17
eTailing India
 
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
European Innovation Academy
 
Lean startup principles i catapult
Lean startup principles   i catapultLean startup principles   i catapult
Lean startup principles i catapult
Founder-Centric
 
5 ways marketing managers leave money on the table and under serve their ce o...
5 ways marketing managers leave money on the table and under serve their ce o...5 ways marketing managers leave money on the table and under serve their ce o...
5 ways marketing managers leave money on the table and under serve their ce o...
YesPresentations
 
Foundation Day - dotForge - April 2013
Foundation Day - dotForge - April 2013Foundation Day - dotForge - April 2013
Foundation Day - dotForge - April 2013
Founder-Centric
 
Marketing Magnetism
Marketing MagnetismMarketing Magnetism
Marketing Magnetism
YouWhoBranding
 
Copywriting Essentials
Copywriting EssentialsCopywriting Essentials
Copywriting Essentials
fionahumberstone
 
Self publishing how to achieve $10,000 in monthly sales
Self publishing  how to achieve $10,000 in monthly salesSelf publishing  how to achieve $10,000 in monthly sales
Self publishing how to achieve $10,000 in monthly sales
MontySalt
 
Evolving Products Into New Businesses - International Institute Of Business A...
Evolving Products Into New Businesses - International Institute Of Business A...Evolving Products Into New Businesses - International Institute Of Business A...
Evolving Products Into New Businesses - International Institute Of Business A...
Founder-Centric
 
Blow Out Your Next Promo
Blow Out Your Next PromoBlow Out Your Next Promo
Blow Out Your Next Promo
Chris Whitling
 
Context is everything
Context is everythingContext is everything
Context is everything
Samir Sayed
 
Elevator speech
Elevator speechElevator speech
Elevator speech
Graham Fitzpatrick
 
Empathy in a World of Marketing Brutes
Empathy in a World of Marketing BrutesEmpathy in a World of Marketing Brutes
Empathy in a World of Marketing Brutes
Yannick Servant
 
Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.
Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.
Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.
Gokul Nath Sridhar
 
How to achieve success as an exhibitionist
How to achieve success as an exhibitionistHow to achieve success as an exhibitionist
How to achieve success as an exhibitionist
David Davies
 

What's hot (20)

Startup Tips Nov20 2008 P1
Startup Tips Nov20 2008 P1Startup Tips Nov20 2008 P1
Startup Tips Nov20 2008 P1
 
Sales insider issue 10
Sales insider issue 10Sales insider issue 10
Sales insider issue 10
 
Foundation principles Emerge Education
Foundation principles   Emerge EducationFoundation principles   Emerge Education
Foundation principles Emerge Education
 
Learn The Top Tips For Your Home Business
Learn The Top Tips For Your Home BusinessLearn The Top Tips For Your Home Business
Learn The Top Tips For Your Home Business
 
Seven steps to better telemarketing
Seven steps to better telemarketingSeven steps to better telemarketing
Seven steps to better telemarketing
 
Journey From Idea to IPO at eTailing India Expo'17
Journey From Idea to IPO at eTailing India Expo'17Journey From Idea to IPO at eTailing India Expo'17
Journey From Idea to IPO at eTailing India Expo'17
 
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
EIA2017Italy - Federico Mammano - Your Product Market Fit S.T.A.R.T.S. from a...
 
Lean startup principles i catapult
Lean startup principles   i catapultLean startup principles   i catapult
Lean startup principles i catapult
 
5 ways marketing managers leave money on the table and under serve their ce o...
5 ways marketing managers leave money on the table and under serve their ce o...5 ways marketing managers leave money on the table and under serve their ce o...
5 ways marketing managers leave money on the table and under serve their ce o...
 
Foundation Day - dotForge - April 2013
Foundation Day - dotForge - April 2013Foundation Day - dotForge - April 2013
Foundation Day - dotForge - April 2013
 
Marketing Magnetism
Marketing MagnetismMarketing Magnetism
Marketing Magnetism
 
Copywriting Essentials
Copywriting EssentialsCopywriting Essentials
Copywriting Essentials
 
Self publishing how to achieve $10,000 in monthly sales
Self publishing  how to achieve $10,000 in monthly salesSelf publishing  how to achieve $10,000 in monthly sales
Self publishing how to achieve $10,000 in monthly sales
 
Evolving Products Into New Businesses - International Institute Of Business A...
Evolving Products Into New Businesses - International Institute Of Business A...Evolving Products Into New Businesses - International Institute Of Business A...
Evolving Products Into New Businesses - International Institute Of Business A...
 
Blow Out Your Next Promo
Blow Out Your Next PromoBlow Out Your Next Promo
Blow Out Your Next Promo
 
Context is everything
Context is everythingContext is everything
Context is everything
 
Elevator speech
Elevator speechElevator speech
Elevator speech
 
Empathy in a World of Marketing Brutes
Empathy in a World of Marketing BrutesEmpathy in a World of Marketing Brutes
Empathy in a World of Marketing Brutes
 
Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.
Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.
Humanizing Entrepreneurship -- A proposal for The Goa Project, 2014.
 
How to achieve success as an exhibitionist
How to achieve success as an exhibitionistHow to achieve success as an exhibitionist
How to achieve success as an exhibitionist
 

Similar to 10 things that have helped me be a better advertising account handler

Retailer magazine issue 11
Retailer magazine issue 11Retailer magazine issue 11
Retailer magazine issue 11
MoatazBellah Magdi
 
10 steps to success in sales
10 steps to success in  sales10 steps to success in  sales
10 steps to success in sales
Robin Shivhare
 
PRINCIPLES OF SALES GREATNESS
PRINCIPLES  OF  SALES GREATNESSPRINCIPLES  OF  SALES GREATNESS
10 steps to success in sales
10 steps to success in  sales10 steps to success in  sales
10 steps to success in sales
sankalpsheel
 
Managing your business challenges, frustrations and stresses
Managing your business challenges, frustrations and stressesManaging your business challenges, frustrations and stresses
Managing your business challenges, frustrations and stresses
Patsy Lim
 
The little red book of selling
The little red book of sellingThe little red book of selling
The little red book of selling
José Campos
 
Camp 3
Camp 3Camp 3
Camp 3
efxrad
 
Think Big - 2020
Think Big - 2020Think Big - 2020
SalesJam 4.0 Full Presentation
SalesJam 4.0 Full PresentationSalesJam 4.0 Full Presentation
SalesJam 4.0 Full Presentation
ExitEvent
 
101 survival tips
101 survival tips101 survival tips
101 survival tips
Akhileshwar Maurya
 
Building the business brain
Building the business brainBuilding the business brain
Building the business brain
AhmadALZarari
 
James Sinclair - The Millionaire Clown
James Sinclair - The Millionaire ClownJames Sinclair - The Millionaire Clown
James Sinclair - The Millionaire Clown
BALPPA
 
How to write a Creative Brief
How to write a Creative BriefHow to write a Creative Brief
How to write a Creative Brief
Luis Delgado
 
The Ultimate Sales Machine - Chet Holmes
The Ultimate Sales Machine - Chet HolmesThe Ultimate Sales Machine - Chet Holmes
The Ultimate Sales Machine - Chet Holmes
Canny Digital
 
Successful Careers in Marketing FREE DOWNLOAD
Successful Careers in Marketing  FREE DOWNLOADSuccessful Careers in Marketing  FREE DOWNLOAD
Successful Careers in Marketing FREE DOWNLOAD
Beloved Brands Inc.
 
5 Business Lessons From A Career In Property Management
5 Business Lessons From A Career In Property Management5 Business Lessons From A Career In Property Management
5 Business Lessons From A Career In Property Management
EZRManagement
 
12 Principles of Sales Greatness
12 Principles of Sales Greatness12 Principles of Sales Greatness
12 Principles of Sales Greatness
Ungkool Wongkolthoot
 
What every creative entrepreneur should know short
What every creative entrepreneur should know shortWhat every creative entrepreneur should know short
What every creative entrepreneur should know short
noel_bookkeeping
 
IDEA DEVELOPMENT FOR ENTREPRENEURS
IDEA DEVELOPMENT FOR ENTREPRENEURSIDEA DEVELOPMENT FOR ENTREPRENEURS
IDEA DEVELOPMENT FOR ENTREPRENEURS
News Oga
 
How to regain business direction and focus
How to regain business direction and focusHow to regain business direction and focus
How to regain business direction and focus
BizSmart Select
 

Similar to 10 things that have helped me be a better advertising account handler (20)

Retailer magazine issue 11
Retailer magazine issue 11Retailer magazine issue 11
Retailer magazine issue 11
 
10 steps to success in sales
10 steps to success in  sales10 steps to success in  sales
10 steps to success in sales
 
PRINCIPLES OF SALES GREATNESS
PRINCIPLES  OF  SALES GREATNESSPRINCIPLES  OF  SALES GREATNESS
PRINCIPLES OF SALES GREATNESS
 
10 steps to success in sales
10 steps to success in  sales10 steps to success in  sales
10 steps to success in sales
 
Managing your business challenges, frustrations and stresses
Managing your business challenges, frustrations and stressesManaging your business challenges, frustrations and stresses
Managing your business challenges, frustrations and stresses
 
The little red book of selling
The little red book of sellingThe little red book of selling
The little red book of selling
 
Camp 3
Camp 3Camp 3
Camp 3
 
Think Big - 2020
Think Big - 2020Think Big - 2020
Think Big - 2020
 
SalesJam 4.0 Full Presentation
SalesJam 4.0 Full PresentationSalesJam 4.0 Full Presentation
SalesJam 4.0 Full Presentation
 
101 survival tips
101 survival tips101 survival tips
101 survival tips
 
Building the business brain
Building the business brainBuilding the business brain
Building the business brain
 
James Sinclair - The Millionaire Clown
James Sinclair - The Millionaire ClownJames Sinclair - The Millionaire Clown
James Sinclair - The Millionaire Clown
 
How to write a Creative Brief
How to write a Creative BriefHow to write a Creative Brief
How to write a Creative Brief
 
The Ultimate Sales Machine - Chet Holmes
The Ultimate Sales Machine - Chet HolmesThe Ultimate Sales Machine - Chet Holmes
The Ultimate Sales Machine - Chet Holmes
 
Successful Careers in Marketing FREE DOWNLOAD
Successful Careers in Marketing  FREE DOWNLOADSuccessful Careers in Marketing  FREE DOWNLOAD
Successful Careers in Marketing FREE DOWNLOAD
 
5 Business Lessons From A Career In Property Management
5 Business Lessons From A Career In Property Management5 Business Lessons From A Career In Property Management
5 Business Lessons From A Career In Property Management
 
12 Principles of Sales Greatness
12 Principles of Sales Greatness12 Principles of Sales Greatness
12 Principles of Sales Greatness
 
What every creative entrepreneur should know short
What every creative entrepreneur should know shortWhat every creative entrepreneur should know short
What every creative entrepreneur should know short
 
IDEA DEVELOPMENT FOR ENTREPRENEURS
IDEA DEVELOPMENT FOR ENTREPRENEURSIDEA DEVELOPMENT FOR ENTREPRENEURS
IDEA DEVELOPMENT FOR ENTREPRENEURS
 
How to regain business direction and focus
How to regain business direction and focusHow to regain business direction and focus
How to regain business direction and focus
 

Recently uploaded

Matka guessing satta Matta matka Dpboss Matka boss otg
Matka guessing satta Matta matka Dpboss  Matka boss otgMatka guessing satta Matta matka Dpboss  Matka boss otg
Indian Matka Indian satta matka kalyan matka
Indian Matka Indian satta matka kalyan matkaIndian Matka Indian satta matka kalyan matka
Indian Matka Satta Matta Matka Dpboss Matka Boss otg Satta Matka
Indian Matka Satta Matta Matka Dpboss Matka Boss otg Satta MatkaIndian Matka Satta Matta Matka Dpboss Matka Boss otg Satta Matka
Indian Matka Satta Matta Matka Dpboss Matka Boss otg Satta Matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Satta batta Matka Guessing Satta Matta Matka Indian Matka
Satta batta Matka Guessing Satta Matta Matka Indian MatkaSatta batta Matka Guessing Satta Matta Matka Indian Matka
Indian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otg
Indian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otgIndian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otg
Indian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otg
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Kalyan Today Kalyan Open Satta Matka 143
Kalyan Today Kalyan Open Satta Matka 143Kalyan Today Kalyan Open Satta Matka 143
Kalyan Today Kalyan Open Satta Matka 143
Matka Guessing ❼ʘ❷ʘ❻❻➃➆➆➀ Matka Result
 
Matka boss otg matka 420 matka otg matka boss
Matka boss otg matka 420 matka otg matka bossMatka boss otg matka 420 matka otg matka boss
➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg
➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg
➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Satta Matka Dpboss Kalyan Matka Result matka boss otg
Satta Matka Dpboss Kalyan Matka Result matka boss otgSatta Matka Dpboss Kalyan Matka Result matka boss otg
Satta Matta Matka 143 ,Kalyan Matka 420.
Satta Matta Matka 143 ,Kalyan Matka 420.Satta Matta Matka 143 ,Kalyan Matka 420.
Satta Matta Matka 143 ,Kalyan Matka 420.
Matka Guessing ❼ʘ❷ʘ❻❻➃➆➆➀ Matka Result
 
Dpboss Kalyan Satta Matka Chart Matka143
Dpboss Kalyan Satta Matka Chart Matka143Dpboss Kalyan Satta Matka Chart Matka143
Dpboss Kalyan Satta Matka Chart Matka143
Matka Guessing ❼ʘ❷ʘ❻❻➃➆➆➀ Matka Result
 
Satta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matka
Satta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matkaSatta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matka
Satta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
DPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRT
DPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRTDPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRT
Indian Matka Dpboss Matka Guessing Tara Matka boss otg
Indian Matka Dpboss Matka Guessing Tara Matka boss otgIndian Matka Dpboss Matka Guessing Tara Matka boss otg
Indian Matka Dpboss Matka guessing satta matka kalyan matka
Indian Matka Dpboss Matka guessing satta matka kalyan matkaIndian Matka Dpboss Matka guessing satta matka kalyan matka
Indian Matka Dpboss Matka guessing satta matka kalyan matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Kalyan matka sattamatka Dpboss Dpboss Matka Dpboss satta
Kalyan matka sattamatka Dpboss Dpboss Matka Dpboss sattaKalyan matka sattamatka Dpboss Dpboss Matka Dpboss satta
9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK
9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK
9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK
❾❸❹❽❺❾❼❾❾⓿SATTA MATKA DPBOSS KALYAN MAIN BAZAR FAST MATKA ...
 
Fix fix fix satta number matka boss otg satta matka
Fix fix fix satta number matka boss otg satta matkaFix fix fix satta number matka boss otg satta matka
Indian Matka Dpboss Matka guessing matka boss otg Satta matka
Indian Matka Dpboss Matka guessing matka boss otg Satta matkaIndian Matka Dpboss Matka guessing matka boss otg Satta matka
Indian Matka Dpboss Matka guessing matka boss otg Satta matka
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 

Recently uploaded (20)

Matka guessing satta Matta matka Dpboss Matka boss otg
Matka guessing satta Matta matka Dpboss  Matka boss otgMatka guessing satta Matta matka Dpboss  Matka boss otg
Matka guessing satta Matta matka Dpboss Matka boss otg
 
Indian Matka Indian satta matka kalyan matka
Indian Matka Indian satta matka kalyan matkaIndian Matka Indian satta matka kalyan matka
Indian Matka Indian satta matka kalyan matka
 
Indian Matka Satta Matta Matka Dpboss Matka Boss otg Satta Matka
Indian Matka Satta Matta Matka Dpboss Matka Boss otg Satta MatkaIndian Matka Satta Matta Matka Dpboss Matka Boss otg Satta Matka
Indian Matka Satta Matta Matka Dpboss Matka Boss otg Satta Matka
 
Satta batta Matka Guessing Satta Matta Matka Indian Matka
Satta batta Matka Guessing Satta Matta Matka Indian MatkaSatta batta Matka Guessing Satta Matta Matka Indian Matka
Satta batta Matka Guessing Satta Matta Matka Indian Matka
 
Indian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otg
Indian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otgIndian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otg
Indian Matka Dpboss Matka Guessing Kalyan panel Chart Matka Boss otg
 
Kalyan Today Kalyan Open Satta Matka 143
Kalyan Today Kalyan Open Satta Matka 143Kalyan Today Kalyan Open Satta Matka 143
Kalyan Today Kalyan Open Satta Matka 143
 
Matka boss otg matka 420 matka otg matka boss
Matka boss otg matka 420 matka otg matka bossMatka boss otg matka 420 matka otg matka boss
Matka boss otg matka 420 matka otg matka boss
 
➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg
➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg
➒➌➎➏➑➐➋➑➐➐ Satta matka Dpboss kalyan Result Indian Matka matka boss otg
 
Satta Matka Dpboss Kalyan Matka Result matka boss otg
Satta Matka Dpboss Kalyan Matka Result matka boss otgSatta Matka Dpboss Kalyan Matka Result matka boss otg
Satta Matka Dpboss Kalyan Matka Result matka boss otg
 
Satta Matta Matka 143 ,Kalyan Matka 420.
Satta Matta Matka 143 ,Kalyan Matka 420.Satta Matta Matka 143 ,Kalyan Matka 420.
Satta Matta Matka 143 ,Kalyan Matka 420.
 
Dpboss Kalyan Satta Matka Chart Matka143
Dpboss Kalyan Satta Matka Chart Matka143Dpboss Kalyan Satta Matka Chart Matka143
Dpboss Kalyan Satta Matka Chart Matka143
 
Satta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matka
Satta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matkaSatta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matka
Satta matka Dpboss Matka guessing satta Matta matka Indian Matka kalyan matka
 
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan ChartSatta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
 
DPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRT
DPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRTDPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRT
DPBOSS GUESSING KALYAN SATTA MATKA KALYAN CHATRT
 
Indian Matka Dpboss Matka Guessing Tara Matka boss otg
Indian Matka Dpboss Matka Guessing Tara Matka boss otgIndian Matka Dpboss Matka Guessing Tara Matka boss otg
Indian Matka Dpboss Matka Guessing Tara Matka boss otg
 
Indian Matka Dpboss Matka guessing satta matka kalyan matka
Indian Matka Dpboss Matka guessing satta matka kalyan matkaIndian Matka Dpboss Matka guessing satta matka kalyan matka
Indian Matka Dpboss Matka guessing satta matka kalyan matka
 
Kalyan matka sattamatka Dpboss Dpboss Matka Dpboss satta
Kalyan matka sattamatka Dpboss Dpboss Matka Dpboss sattaKalyan matka sattamatka Dpboss Dpboss Matka Dpboss satta
Kalyan matka sattamatka Dpboss Dpboss Matka Dpboss satta
 
9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK
9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK
9348597990SATTA MATKA DPBOSS KALYAN CHART RESULT FIRST FINAL ANK
 
Fix fix fix satta number matka boss otg satta matka
Fix fix fix satta number matka boss otg satta matkaFix fix fix satta number matka boss otg satta matka
Fix fix fix satta number matka boss otg satta matka
 
Indian Matka Dpboss Matka guessing matka boss otg Satta matka
Indian Matka Dpboss Matka guessing matka boss otg Satta matkaIndian Matka Dpboss Matka guessing matka boss otg Satta matka
Indian Matka Dpboss Matka guessing matka boss otg Satta matka
 

10 things that have helped me be a better advertising account handler

  • 1. Account  Management  Breakfast   23  August  2013   Café  Renroc  
  • 2. Ten  things…   …  that  have  helped  me  in  my  job.     Not  rules.     Have  worked  for  me.   Not  all  my  own.     Many  are  things  I  learned  from  beIer,  wiser,   smarter  people.   I  hope  they  are  useful  to  you.    
  • 3. TAKE  SMALL  STEPS   ♯1     Our  job  is  to  make  projects  go   smoothly,  but  oLen  it  can  feel  like   there’s  many  complicaNons.  The  best   way  to  deal  with  this  is  to  take  small   steps.  Especially  when  dealing  with   clients.  Ask  for  one  decision  at  a   Nme.  
  • 4. KNOW  WHAT  KIND   OF  ACCOUNT   HANDLER  YOUR  ARE   ♯2     There  are  two  types  of  account   handler.  Those  that  change  their   personality  to  suit  the  client  or  those   that  build  a  porPolio  of  clients  to   suit  their  personality.  Pick  the  one   that  suits  you  best  and  do  that  well.    
  • 5. BUILD  THE  BEST   TEAM  YOU  CAN   ♯3     You  need  to  build  the  best  team.  You   need  to  be  the  best  coach.  When  a   football  team  doesn’t  perform  it’s   usually  the  manager  that  gets  the   blame.  Account  Handlers  are  the   coaches  of  the  adverNsing  world.        
  • 6. THINK   COMMERCIALLY   ♯4     If  you’re  planner  you’ll  be  measured   on  the  strategies  that  you  develop.   If  you’re  a  creaNve  you  can  work  to   fill  a  shelf  with  awards.  But  if  you’re   an  account  handler,  sooner  or  later   someone  is  going  ask  how  much   money  you’re  responsible  for.  
  • 7. Do big ideas exist? DON’T  RELY  ON  BIG   IDEAS   ♯5     Agencies  can  be  obsessed  about  the   big  idea.  I  think  that  clients  rarely   are.  It  doesn’t  always  need  a  big  idea   to  solve  a  business  problem.    
  • 8. KNOW  YOUR  CLIENTS   BUSINESS   ♯6     Find  out  what  they  want  and  show  it  to   them.    
  • 9. KNOW  YOUR  CLIENTS   ROUNDING  POINT   ♯7     Most  clients  have  a  budget  level  that   they  don’t  need  any  further  approval  to   authorise.  Find  out  that  number  and   develop  proposals  that  match.    
  • 10. YOU  CAN  FIND   INSPIRATION  IN   EVERYTHING*     *AND  IF  YOU  CAN’T  LOOK  AGAIN   ♯8     You  can  find  inspiraNon  in  everything.   But  it’s  not  just  about  looking.  You  have   to  create  space  for  ideas.  It’s  not  a   coincidence  that  Archimedes  had  his   ‘aha’  moment  in  the  bath.    
  • 11. TELL  A  STORY   ♯9     Use  a  story  mountain  for  briefs,  for   presentaNons,  for  phone  calls.  Start   with  the  opening,  build-­‐up  to  the   problem,  find  the  resoluNon  to  take  you   to  the  ending.      
  • 12. STOP  BUMPING   ♯10     Here  is  Edward  Bear,  coming  downstairs   now,  bump,  bump,  bump,  on  the  back  of   his  head,  behind  Christopher  Robin.  It  is,  as   far  as  he  knows,  the  only  way  of  coming   downstairs,  but  someNmes  he  feels  that   there  really  is  another  way,  if  only  he  could   stop  bumping  for  a  moment  and  think  of  it.