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IT Employment Trends 2009

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Paige Rasid
Paige Rasid

IT Employment Trends 2009, presented by Dave Willmer, Executive Director, Robert Half Technologies Presented to: TECNA | March 19, 2009 | Baltimore, MD www.technologycouncils.org

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IT Employment Trends 2009 © 2009 Robert Half Technology. An Equal Opportunity Employer Dave Willmer Executive Director TECNA | March 19, 2009 | Baltimore, MD
Robert Half International Founded in 1948 Pioneer in specialized staffing services Fortune 500, FORTUNE ® World’s Most Admired Company (March 16, 2009) Robert Half Technology Provides highly skilled IT professionals Conducts ongoing research on IT workplace trends Respected resource on IT hiring and employment Company Overview
Today’s Discussion The IT Hiring Environment Technical Skills in Demand Q2 2009 Soft Skills in Demand Staffing During a Downturn The Benefits of Flexible Staffing Your Leading Resource
The IT Hiring Environment Today’s IT departments face complex challenges Economic conditions requiring firms to operate more efficiently and achieve more with fewer resources Strategically deployed IT systems and personnel can help a company accomplish these goals Companies need staff in technical development and programming that can result in cost savings
It’s Still Difficult to Find Good IT People Pockets of opportunity exist in key specialties Rising workloads greatest source of workplace stress for IT professionals* Many talented people unwilling to risk leaving a stable job for an untested opportunity *Source: Robert Half Technology survey of 1,400 CIOs, Oct. 2008 Despite a more cautious economy, demand remains for skilled IT professionals
Unemployment Rates Feb. 2009: U.S. 8.1% CAN 7.7% U.S. Q4 2008: 6.1% Source: Bureau of Labor Statistics Q4 2008 Unemployment Rates for Select Technology Positions: Computer software engineers: 1.9% Computer support specialists: 2.2% Computer and information systems managers: 2.7% Network and computer systems administrators: 3.5% Computer scientists and systems analysts: 3% Network systems and data communications analysts: 3.6% Database administrators: 5.4% Computer programmers: 6.1%
The IT Hiring Environment The current hiring climate can also be attributed to: Increasing complexity of IT Demographic trends Ongoing software updates, hardware maintenance
The IT Hiring Environment Q2 2009 (U.S.) Companies still hiring in IT; majority plan to maintain current staffing levels Corporate growth, IT department expansion, increased workloads and systems upgrades primary reasons for hiring Help desk/technical support and networking are the job areas experiencing the most growth Desktop support is the technical skill set most in demand, overtaking network administration, which led as the top skill for the past two quarters Reduced IT budgets were cited as the primary factor for reductions in IT personnel Source: Robert Half Technology Q2 2009 IT Hiring Index & Skills Report, Survey of 1,400 CIOs in the United States, March 2009
Regional and Industry Outlook Technology executives in the Mountain states anticipate the most active hiring Net 10 percent increase is eight points above the national average The New England and West North Central regions also anticipate hiring gains, each forecasting a net 5 percent increase CIOs in the business services and professional services sectors are most optimistic about hiring in the second quarter Source: Robert Half Technology Q2 2009 IT Hiring Index & Skills Report, Survey of 1,400 CIOs in the United States, March 2009
The IT Hiring Environment Q2 2009 (Canada) 12 percent of CIOs polled plan to hire; 4 percent anticipate staff reductions Half of CIOs cited increased workloads as the primary factor driving hiring demand Help desk/technical support and data/database management are the job areas experiencing the most growth Desktop support is the technical skill set most in demand Companywide layoffs cited by more than half of executives as primary reason for reductions in personnel CIOs in the professional services and wholesale sectors are most optimistic about hiring in Q2 Source: Robert Half Technology Q2 2009 IT Hiring Index & Skills Report, Survey of 270 CIOs in Canada, March 2009
Technical Skills in Demand Q2 2009 Source: Robert Half Technology survey of 1,400 CIOs from U.S. companies with more than 100 employees. CIOs were allowed multiple responses . Q: “Which of the following technical skill sets are most in demand within your IT department?”
Soft Skills in Demand It’s not just about the technology Leadership abilities Customer-service mindset Ability to work under pressure Written and verbal communication skills Ability to align business and IT goals
CIO Planned Investments 2009 Source: Robert Half Technology survey of 1,400 CIOs, Q2 2009 Information security 43% 28% Virtualization 27% Data center efficiency 26% Voice over Internet Protocol 20% Green IT 19% Business Intelligence 17% Web 2.0 26% Software as a Service (SaaS) 16% Outsourcing 18% Social networking technology
Current Need For … Virtualization Web 2.0 All Microsoft Products Citrix ESXi GSX Hyper-V VMware ESX 3.5 VMware Workstation XenServer PHP Perl AJAX Flash Flex Silverlight Python Ruby on Rails Active Directory ® Dynamics Exchange Server 2007 MS Business Solutions Office 2007 SharePoint ® SQL Server ® 2008 Vista Visual Studio ® Windows Server ® 2008 .NET Most Valuable Skills
Stimulus Creating New IT Jobs in Healthcare U.S. economic stimulus package will create thousands of information technology and healthcare-related projects $20 billion for electronic medical records (EMR) conversions and upgrades The Information Technology and Innovation Foundation: One million full-time and consulting jobs to support these projects HIPAA Privacy Rule and Electronic Health Information Exchange in a Networked Environment
Staffing During a Downturn Many companies closely examining fixed personnel costs, one of their largest areas of spending Many firms downsizing The Challenge : How do you maintain the staff levels you need to keep productivity and service levels high while, at the same time, keeping personnel costs in check?
The Last Recession Before the last recession, many firms overhired When the Internet bubble burst, they had to lay off staff Laying off full-time workers was the only way to reduce human resources costs The Solution: Flexible Staffing
Responding to Staffing Challenges Source: Robert Half Technology survey of 159 CIOs from U.S. and Canadian companies with more than 100 employees that plan to add staff in Q2 2009. CIOs were allowed multiple responses. Most CIOs who plan to add staff will hire full-time personnel 21 percent expect to hire a mix of full-time and project workers 11 percent will rely on contract or project workers
Flexible Staffing Means Cost-Effective Staffing Traditional staffing Cost-effective staffing Think “job.” Think tasks and responsibilities that are directly tied to business goals and enhance the company’s ability to compete. Create a set of job specifications. Determine which competencies and skills are necessary to produce outstanding performance in any particular function. Look mainly for technical competence. Find people who are technically qualified but also have the soft skills and other competencies needed to support the company’s mission and values. Base the hiring decision primarily on the interview. View the interview as only one of a series of tools to make the best hire. Hire only full-time employees. Consider a blend of full-time and project workers to meet variable workload needs. Start from scratch when hiring candidates for full-time positions. Use contract-to-full-time arrangements to observe job candidates and evaluate their readiness to assume ongoing responsibilities firsthand.
The Benefits of Flexible Staffing The use of contingent workers is saving companies a bundle ─ typically 17% of their total expense base. ─ Staffing Industry Analysts’ 2008 Staffing Buyers Survey “ ”
Flexible Staffing in the News … Financial Woes Spur Some Short-term Hiring CFO February 25, 2009 GM closes 21 factories and cuts 70,000 jobs Contract Work Fuels Rise in Tech Job Posting CNET February 12, 2009 Growing Trend of Temporary Executives ABC 7 News March 4, 2009 Use of Contract Talent in U.S. Organizations Has Grown Significantly in Recent Years; Trend Likely to Continue The Human Capital Institute January 21, 2009 Why Do Firms Use Temporary Workers? Chicago Fed Letter March 1, 2009
Flexible Staffing in the News … Financial Woes Spur Some Short-term Hiring CFO February 25, 2009 GM closes 21 factories and cuts 70,000 jobs Contract Work Fuels Rise in Tech Job Posting CNET February 12, 2009 Growing Trend of Temporary Executives ABC 7 News March 4, 2009 Use of Contract Talent in U.S. Organizations Has Grown Significantly in Recent Years; Trend Likely to Continue The Human Capital Institute January 21, 2009 Why Do Firms Use Temporary Workers? Chicago Fed Letter March 1, 2009
Flexible Staffing: Case Studies “ If you bring them in through a temp agency … in the long term it’s much more cost effective.” – CFO, privately held beverage maker “ Instead of hiring new permanent employees, we are bringing in temps to handle specific ad-hoc projects. ” – CFO, nonprofit community development financial institution “ The flexibility of temporary staffing … allows us to have options and choices with how we allocate our fixed and variable costs, while providing our clients with the service and expertise they require, when they need it.” – VP of operations, telecommunications management services firm Source: CFO.com, Feb. 25, 2009
Your Leading Resource Additional information on hiring, retention and staff management issues Complimentary publications include: The annual Salary Guide Glossary of Job Descriptions for Information Technology Hiring Smart Keeping Your Best People The 30 Most Common Mistakes Managers Make in an Uncertain Economy What Millennial Workers Want: How to Attract and Retain Gen Y Workers …and more
© 2009 Robert Half Technology. An Equal Opportunity Employer IT Employment Trends 2009 Dave Willmer Executive Director TECNA | March 19, 2009 | Baltimore, MD

More Related Content

IT Employment Trends 2009

  • 1. IT Employment Trends 2009 © 2009 Robert Half Technology. An Equal Opportunity Employer Dave Willmer Executive Director TECNA | March 19, 2009 | Baltimore, MD
  • 2. Robert Half International Founded in 1948 Pioneer in specialized staffing services Fortune 500, FORTUNE ® World’s Most Admired Company (March 16, 2009) Robert Half Technology Provides highly skilled IT professionals Conducts ongoing research on IT workplace trends Respected resource on IT hiring and employment Company Overview
  • 3. Today’s Discussion The IT Hiring Environment Technical Skills in Demand Q2 2009 Soft Skills in Demand Staffing During a Downturn The Benefits of Flexible Staffing Your Leading Resource
  • 4. The IT Hiring Environment Today’s IT departments face complex challenges Economic conditions requiring firms to operate more efficiently and achieve more with fewer resources Strategically deployed IT systems and personnel can help a company accomplish these goals Companies need staff in technical development and programming that can result in cost savings
  • 5. It’s Still Difficult to Find Good IT People Pockets of opportunity exist in key specialties Rising workloads greatest source of workplace stress for IT professionals* Many talented people unwilling to risk leaving a stable job for an untested opportunity *Source: Robert Half Technology survey of 1,400 CIOs, Oct. 2008 Despite a more cautious economy, demand remains for skilled IT professionals
  • 6. Unemployment Rates Feb. 2009: U.S. 8.1% CAN 7.7% U.S. Q4 2008: 6.1% Source: Bureau of Labor Statistics Q4 2008 Unemployment Rates for Select Technology Positions: Computer software engineers: 1.9% Computer support specialists: 2.2% Computer and information systems managers: 2.7% Network and computer systems administrators: 3.5% Computer scientists and systems analysts: 3% Network systems and data communications analysts: 3.6% Database administrators: 5.4% Computer programmers: 6.1%
  • 7. The IT Hiring Environment The current hiring climate can also be attributed to: Increasing complexity of IT Demographic trends Ongoing software updates, hardware maintenance
  • 8. The IT Hiring Environment Q2 2009 (U.S.) Companies still hiring in IT; majority plan to maintain current staffing levels Corporate growth, IT department expansion, increased workloads and systems upgrades primary reasons for hiring Help desk/technical support and networking are the job areas experiencing the most growth Desktop support is the technical skill set most in demand, overtaking network administration, which led as the top skill for the past two quarters Reduced IT budgets were cited as the primary factor for reductions in IT personnel Source: Robert Half Technology Q2 2009 IT Hiring Index & Skills Report, Survey of 1,400 CIOs in the United States, March 2009
  • 9. Regional and Industry Outlook Technology executives in the Mountain states anticipate the most active hiring Net 10 percent increase is eight points above the national average The New England and West North Central regions also anticipate hiring gains, each forecasting a net 5 percent increase CIOs in the business services and professional services sectors are most optimistic about hiring in the second quarter Source: Robert Half Technology Q2 2009 IT Hiring Index & Skills Report, Survey of 1,400 CIOs in the United States, March 2009
  • 10. The IT Hiring Environment Q2 2009 (Canada) 12 percent of CIOs polled plan to hire; 4 percent anticipate staff reductions Half of CIOs cited increased workloads as the primary factor driving hiring demand Help desk/technical support and data/database management are the job areas experiencing the most growth Desktop support is the technical skill set most in demand Companywide layoffs cited by more than half of executives as primary reason for reductions in personnel CIOs in the professional services and wholesale sectors are most optimistic about hiring in Q2 Source: Robert Half Technology Q2 2009 IT Hiring Index & Skills Report, Survey of 270 CIOs in Canada, March 2009
  • 11. Technical Skills in Demand Q2 2009 Source: Robert Half Technology survey of 1,400 CIOs from U.S. companies with more than 100 employees. CIOs were allowed multiple responses . Q: “Which of the following technical skill sets are most in demand within your IT department?”
  • 12. Soft Skills in Demand It’s not just about the technology Leadership abilities Customer-service mindset Ability to work under pressure Written and verbal communication skills Ability to align business and IT goals
  • 13. CIO Planned Investments 2009 Source: Robert Half Technology survey of 1,400 CIOs, Q2 2009 Information security 43% 28% Virtualization 27% Data center efficiency 26% Voice over Internet Protocol 20% Green IT 19% Business Intelligence 17% Web 2.0 26% Software as a Service (SaaS) 16% Outsourcing 18% Social networking technology
  • 14. Current Need For … Virtualization Web 2.0 All Microsoft Products Citrix ESXi GSX Hyper-V VMware ESX 3.5 VMware Workstation XenServer PHP Perl AJAX Flash Flex Silverlight Python Ruby on Rails Active Directory ® Dynamics Exchange Server 2007 MS Business Solutions Office 2007 SharePoint ® SQL Server ® 2008 Vista Visual Studio ® Windows Server ® 2008 .NET Most Valuable Skills
  • 15. Stimulus Creating New IT Jobs in Healthcare U.S. economic stimulus package will create thousands of information technology and healthcare-related projects $20 billion for electronic medical records (EMR) conversions and upgrades The Information Technology and Innovation Foundation: One million full-time and consulting jobs to support these projects HIPAA Privacy Rule and Electronic Health Information Exchange in a Networked Environment
  • 16. Staffing During a Downturn Many companies closely examining fixed personnel costs, one of their largest areas of spending Many firms downsizing The Challenge : How do you maintain the staff levels you need to keep productivity and service levels high while, at the same time, keeping personnel costs in check?
  • 17. The Last Recession Before the last recession, many firms overhired When the Internet bubble burst, they had to lay off staff Laying off full-time workers was the only way to reduce human resources costs The Solution: Flexible Staffing
  • 18. Responding to Staffing Challenges Source: Robert Half Technology survey of 159 CIOs from U.S. and Canadian companies with more than 100 employees that plan to add staff in Q2 2009. CIOs were allowed multiple responses. Most CIOs who plan to add staff will hire full-time personnel 21 percent expect to hire a mix of full-time and project workers 11 percent will rely on contract or project workers
  • 19. Flexible Staffing Means Cost-Effective Staffing Traditional staffing Cost-effective staffing Think “job.” Think tasks and responsibilities that are directly tied to business goals and enhance the company’s ability to compete. Create a set of job specifications. Determine which competencies and skills are necessary to produce outstanding performance in any particular function. Look mainly for technical competence. Find people who are technically qualified but also have the soft skills and other competencies needed to support the company’s mission and values. Base the hiring decision primarily on the interview. View the interview as only one of a series of tools to make the best hire. Hire only full-time employees. Consider a blend of full-time and project workers to meet variable workload needs. Start from scratch when hiring candidates for full-time positions. Use contract-to-full-time arrangements to observe job candidates and evaluate their readiness to assume ongoing responsibilities firsthand.
  • 20. The Benefits of Flexible Staffing The use of contingent workers is saving companies a bundle ─ typically 17% of their total expense base. ─ Staffing Industry Analysts’ 2008 Staffing Buyers Survey “ ”
  • 21. Flexible Staffing in the News … Financial Woes Spur Some Short-term Hiring CFO February 25, 2009 GM closes 21 factories and cuts 70,000 jobs Contract Work Fuels Rise in Tech Job Posting CNET February 12, 2009 Growing Trend of Temporary Executives ABC 7 News March 4, 2009 Use of Contract Talent in U.S. Organizations Has Grown Significantly in Recent Years; Trend Likely to Continue The Human Capital Institute January 21, 2009 Why Do Firms Use Temporary Workers? Chicago Fed Letter March 1, 2009
  • 22. Flexible Staffing in the News … Financial Woes Spur Some Short-term Hiring CFO February 25, 2009 GM closes 21 factories and cuts 70,000 jobs Contract Work Fuels Rise in Tech Job Posting CNET February 12, 2009 Growing Trend of Temporary Executives ABC 7 News March 4, 2009 Use of Contract Talent in U.S. Organizations Has Grown Significantly in Recent Years; Trend Likely to Continue The Human Capital Institute January 21, 2009 Why Do Firms Use Temporary Workers? Chicago Fed Letter March 1, 2009
  • 23. Flexible Staffing: Case Studies “ If you bring them in through a temp agency … in the long term it’s much more cost effective.” – CFO, privately held beverage maker “ Instead of hiring new permanent employees, we are bringing in temps to handle specific ad-hoc projects. ” – CFO, nonprofit community development financial institution “ The flexibility of temporary staffing … allows us to have options and choices with how we allocate our fixed and variable costs, while providing our clients with the service and expertise they require, when they need it.” – VP of operations, telecommunications management services firm Source: CFO.com, Feb. 25, 2009
  • 24. Your Leading Resource Additional information on hiring, retention and staff management issues Complimentary publications include: The annual Salary Guide Glossary of Job Descriptions for Information Technology Hiring Smart Keeping Your Best People The 30 Most Common Mistakes Managers Make in an Uncertain Economy What Millennial Workers Want: How to Attract and Retain Gen Y Workers …and more
  • 25. © 2009 Robert Half Technology. An Equal Opportunity Employer IT Employment Trends 2009 Dave Willmer Executive Director TECNA | March 19, 2009 | Baltimore, MD