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It's all about leadership...

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Neeta Srivastava
Neeta Srivastava

This presentation i have prepared with reference to the "Seven Habits of Highly Effective People" by Stephen Covey and some other studied material to conduct the Leadership Skills training for my second line management team.

1 of 36
Lets Join Hands And Move Towards Success SKILLS THAT CAN TAKE YOU TO THE PINNACLE
Four Dimensions of Relational Work Matching Tasks to Interpersonal Skills
Right Choice You've just finished a phone call with a potential client, and she's agreed to a face-to-face sales meeting with someone at your company. But who is the right person to send to this important meeting?
What Are the Four Dimensions? RIGHT CHOICE INFLUENCE INTERPERSONAL FACILITATION RELATIONAL CREATIVITY TEAM LEADERSHIP
Influence People who are strong in this dimension enjoy being able to influence others.  They're great at NEGOTIATING and PERSUADING,  They love to be knowledgeable and full of ideas that they can share.
Interpersonal Facilitation Team members who are strong in this area are often "behind the scenes" workers. They're good at sensing people's emotions and
Relational Creativity  People who are strong in this dimension are masters at using pictures and words to create emotion, build relationships, or motivate others to act.  Influencing involves person-to- person interaction, while relational creativity occurs from a distance.
Team Leadership Team members who are strong in team leadership succeed through their interactions with
Assessing the Four Dimensions Listen carefully Notice how the Structure person makes your you feel conversation around a specific skill Ask when the person experiences "flow"
Reward Your Team As well as using the four dimensions to build your team, and assign tasks and projects to the most appropriate people, you can also use the model to reward your team effectively. Relational work is often ignored or undervalued. But these interpersonal traits are what make the organization function effectively.
How Good Are Your Leadership Skills? http://www.mindtools.com/pages/article/new LDR_50.htm ASSESS YOURSELF
Score Comment  18-34 You need to work hard on your leadership skills. The good news is that if you use more of these skills at work, at home, and in the community, you'll be a real asset to the people around you. You can do it – and now is a great time to start!  35-52 You're doing OK as a leader, but you have the potential to do much better. While you've built the foundation of effective leadership, this is your opportunity to improve your skills, and become the best you can be.  53-90 Excellent! You're well on your way to becoming a good leader. However, you can never be too good at leadership or too experienced
LEADERSHIP A simple definition of leadership is that leadership is the art of motivating a group of people to act towards achieving a common goal. “Leadership is the capacity to translate vision into reality” Men Of Honor 12 Steps Scene.avi
Three Basic functions that a leader performs: 1. Organizational 2. Interpersonal 3. Decisional
Characteristics of Leadership Authenticity Leadership begins and ends with genuineness/ faithfulness. Some of the trusted leaders have been..  Dr.A.P.J.Abdul Kalam  Dheeru Bhai Ambani  Barack Obama
Adaptability / Acceptance  Adaptability or flexibility means being able to change as circumstances require it.  Men are born soft and supple; dead they are stiff and hard... Thus whoever is stiff and inflexible is a disciple of death. Whoever is soft and yielding is a disciple of life.
Proactive Attitude “Responsibilities gravitate to the people who can shoulder them” Become response –able I can. I will. I prefer. A leader is one who knows the way, goes the way, and shows the way. —John Maxwell
Begin With The End in Mind  Decide where you want to go.  Draw up a map to get there.  Have the end in mind because you are at critical crossroads in life, and the choices you make can affect your future tremendously.
Why Goal Setting? Desires Become Strong When They Are Supported By:  Direction  Dedication  Determination  Discipline  Deadliness
Put first things first Time Management “A Minute Of Extra Thinking Beforehand Can Save Hours Of Worry Later” Its about life management as well--your purpose, values, roles, and priorities.
THINK win-win WHEN WE SERVE OUR CUSTOMERS, OUR FAMILIES, OUR EMPLOYER AND EMPLOYEES WE AUTOMATICALLY WIN There are several mindsets that are a detriment to a happy lifestyle such as thinking: win-lose, lose-win, or lose-lose.
Seek First to Understand than to be Understood Communication Skills Why Listening? “Become a good listener, then you will respond else you may react” HO-HUM.
Communication Skills If you listen someone carefully, you tend to respond in one of four ways: Evaluating: You judge and then either agree or disagree. Probing: You ask questions from your own frame of reference. Advising: You give counsel, advice, and solutions to problems. Interpreting: You analyze others' motives and behaviors based on your own experiences
Listening Skills “YOU WILL PLEASE PEOPLE MORE BY LISTENING TOTHEM THAN BY TALKING TO THEM” Do the following words describe the feeling of not being listened to?  Neglected Rejected Dejected Let down Unimportant Small Ignored Belittled Annoyed Stupid Worthless Embarrassed Demotivated Disheartened Do the following words describe the feeling of being LISTENED to?  Important Pleased Satisfied Worthwhile  Cared for Good Happy Appreciated  Encouraged Inspired
Body Language “The most important thing in communication is hearing what isn’t said” “Learning is acquired by reading books, but the much more necessary learning the knowledge of the world is only to be acquired by reading men/women and studying all the various editions of them.”
TEAM WORK - SYNERGIZE “TEAMWORK IS LESS ‘ME’ AND MORE ‘WE’” AcTiViTy TiMe (act witty n tie me) Coming together is a beginning. Keeping together is progress. Working together is
Decision Making Six essential steps in the decision-making process:  Establishing a positive decision- making environment.  Generating potential solutions.  Evaluating the solutions.  Deciding.  Checking the decision.  Communicating and implementing.
Importance of Rehearsal!! - Sharpen Your Axe Keep Polishing Your Skills A man was struggling in the woods to saw down a tree. An old farmer came by, watched for a while, and then quietly said, “What are you doing?”“Can‟t you see?” the man impatiently replied, “I’m sawing down this tree.” “You look exhausted,” said the farmer. “How long have you been at it?” “Over five hours, and I’m beat,” replied the man. “This is hard work.” “That saw looks pretty dull,” said the farmer. “Why don’t you take a break for a few minutes and sharpen it? I’m sure it would go a lot faster.” “I don‟t have time to sharpen the saw,” the man says emphatically. “I’m too busy sawing!
MIRRORING SWOT Recognize your SHORTCOMINGS Can be called as mirroring Story – crackpot  Resolve to be tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and wrong. Because some time in our lives we would have been all of these ourselves. ---Lloyd Shearer, 1986
POSITIVE ATTITUDE “It Is Your Attitude, Not Your Aptitude That Determines Your Altitude” The Tripple Es Of Attitude: Environment Experience Education Spirit/ PD notes
The Right Attitude has the following Characteristics  Reality, risk-taking, and responsibility  Imagination, innovation, and integrity  Goals-oriented, graciousness, and greatness  Habits, health, and humor  Time, thinking, and trusting
CONFIDENCE & SELF-ESTEEM YOU CAN Do what you want Achieve what you wish for Learn what is good for you Bring the best to your life BECAUSE SELF ESTEEM Builds strong conviction Create willingness to accept responsibility Build optimistic attitudes Makes a person self- motivated and ambitious
Leaders Pull Rather Than Push “Inspire and Motivate Others.” Leaders who are effective at inspiring others might be described as:  Able to energize people to achieve goals and objectives.  Can inspire others to high levels of effort and performance.  Able to bring a high level of energy and enthusiasm to the group.
Always Be Guided By Heart, Passion & Compassion ENTHUSIASM EAGERNESS AND KINDNESS
Self Analysis – one more time please!! “We are what we repeatedly do. Excellence is not an act, but a habit” http://www.mindtools.com/pages/article/newL DR_50.htm
A candle looses nothing while lightening another…

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It's all about leadership...

  • 1. Lets Join Hands And Move Towards Success SKILLS THAT CAN TAKE YOU TO THE PINNACLE
  • 2. Four Dimensions of Relational Work Matching Tasks to Interpersonal Skills
  • 3. Right Choice You've just finished a phone call with a potential client, and she's agreed to a face-to-face sales meeting with someone at your company. But who is the right person to send to this important meeting?
  • 4. What Are the Four Dimensions? RIGHT CHOICE INFLUENCE INTERPERSONAL FACILITATION RELATIONAL CREATIVITY TEAM LEADERSHIP
  • 5. Influence People who are strong in this dimension enjoy being able to influence others.  They're great at NEGOTIATING and PERSUADING,  They love to be knowledgeable and full of ideas that they can share.
  • 6. Interpersonal Facilitation Team members who are strong in this area are often "behind the scenes" workers. They're good at sensing people's emotions and
  • 7. Relational Creativity  People who are strong in this dimension are masters at using pictures and words to create emotion, build relationships, or motivate others to act.  Influencing involves person-to- person interaction, while relational creativity occurs from a distance.
  • 8. Team Leadership Team members who are strong in team leadership succeed through their interactions with
  • 9. Assessing the Four Dimensions Listen carefully Notice how the Structure person makes your you feel conversation around a specific skill Ask when the person experiences "flow"
  • 10. Reward Your Team As well as using the four dimensions to build your team, and assign tasks and projects to the most appropriate people, you can also use the model to reward your team effectively. Relational work is often ignored or undervalued. But these interpersonal traits are what make the organization function effectively.
  • 11. How Good Are Your Leadership Skills? http://www.mindtools.com/pages/article/new LDR_50.htm ASSESS YOURSELF
  • 12. Score Comment  18-34 You need to work hard on your leadership skills. The good news is that if you use more of these skills at work, at home, and in the community, you'll be a real asset to the people around you. You can do it – and now is a great time to start!  35-52 You're doing OK as a leader, but you have the potential to do much better. While you've built the foundation of effective leadership, this is your opportunity to improve your skills, and become the best you can be.  53-90 Excellent! You're well on your way to becoming a good leader. However, you can never be too good at leadership or too experienced
  • 13. LEADERSHIP A simple definition of leadership is that leadership is the art of motivating a group of people to act towards achieving a common goal. “Leadership is the capacity to translate vision into reality” Men Of Honor 12 Steps Scene.avi
  • 14. Three Basic functions that a leader performs: 1. Organizational 2. Interpersonal 3. Decisional
  • 15. Characteristics of Leadership Authenticity Leadership begins and ends with genuineness/ faithfulness. Some of the trusted leaders have been..  Dr.A.P.J.Abdul Kalam  Dheeru Bhai Ambani  Barack Obama
  • 16. Adaptability / Acceptance  Adaptability or flexibility means being able to change as circumstances require it.  Men are born soft and supple; dead they are stiff and hard... Thus whoever is stiff and inflexible is a disciple of death. Whoever is soft and yielding is a disciple of life.
  • 17. Proactive Attitude “Responsibilities gravitate to the people who can shoulder them” Become response –able I can. I will. I prefer. A leader is one who knows the way, goes the way, and shows the way. —John Maxwell
  • 18. Begin With The End in Mind  Decide where you want to go.  Draw up a map to get there.  Have the end in mind because you are at critical crossroads in life, and the choices you make can affect your future tremendously.
  • 19. Why Goal Setting? Desires Become Strong When They Are Supported By:  Direction  Dedication  Determination  Discipline  Deadliness
  • 20. Put first things first Time Management “A Minute Of Extra Thinking Beforehand Can Save Hours Of Worry Later” Its about life management as well--your purpose, values, roles, and priorities.
  • 21. THINK win-win WHEN WE SERVE OUR CUSTOMERS, OUR FAMILIES, OUR EMPLOYER AND EMPLOYEES WE AUTOMATICALLY WIN There are several mindsets that are a detriment to a happy lifestyle such as thinking: win-lose, lose-win, or lose-lose.
  • 22. Seek First to Understand than to be Understood Communication Skills Why Listening? “Become a good listener, then you will respond else you may react” HO-HUM.
  • 23. Communication Skills If you listen someone carefully, you tend to respond in one of four ways: Evaluating: You judge and then either agree or disagree. Probing: You ask questions from your own frame of reference. Advising: You give counsel, advice, and solutions to problems. Interpreting: You analyze others' motives and behaviors based on your own experiences
  • 24. Listening Skills “YOU WILL PLEASE PEOPLE MORE BY LISTENING TOTHEM THAN BY TALKING TO THEM” Do the following words describe the feeling of not being listened to?  Neglected Rejected Dejected Let down Unimportant Small Ignored Belittled Annoyed Stupid Worthless Embarrassed Demotivated Disheartened Do the following words describe the feeling of being LISTENED to?  Important Pleased Satisfied Worthwhile  Cared for Good Happy Appreciated  Encouraged Inspired
  • 25. Body Language “The most important thing in communication is hearing what isn’t said” “Learning is acquired by reading books, but the much more necessary learning the knowledge of the world is only to be acquired by reading men/women and studying all the various editions of them.”
  • 26. TEAM WORK - SYNERGIZE “TEAMWORK IS LESS ‘ME’ AND MORE ‘WE’” AcTiViTy TiMe (act witty n tie me) Coming together is a beginning. Keeping together is progress. Working together is
  • 27. Decision Making Six essential steps in the decision-making process:  Establishing a positive decision- making environment.  Generating potential solutions.  Evaluating the solutions.  Deciding.  Checking the decision.  Communicating and implementing.
  • 28. Importance of Rehearsal!! - Sharpen Your Axe Keep Polishing Your Skills A man was struggling in the woods to saw down a tree. An old farmer came by, watched for a while, and then quietly said, “What are you doing?”“Can‟t you see?” the man impatiently replied, “I’m sawing down this tree.” “You look exhausted,” said the farmer. “How long have you been at it?” “Over five hours, and I’m beat,” replied the man. “This is hard work.” “That saw looks pretty dull,” said the farmer. “Why don’t you take a break for a few minutes and sharpen it? I’m sure it would go a lot faster.” “I don‟t have time to sharpen the saw,” the man says emphatically. “I’m too busy sawing!
  • 29. MIRRORING SWOT Recognize your SHORTCOMINGS Can be called as mirroring Story – crackpot  Resolve to be tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and wrong. Because some time in our lives we would have been all of these ourselves. ---Lloyd Shearer, 1986
  • 30. POSITIVE ATTITUDE “It Is Your Attitude, Not Your Aptitude That Determines Your Altitude” The Tripple Es Of Attitude: Environment Experience Education Spirit/ PD notes
  • 31. The Right Attitude has the following Characteristics  Reality, risk-taking, and responsibility  Imagination, innovation, and integrity  Goals-oriented, graciousness, and greatness  Habits, health, and humor  Time, thinking, and trusting
  • 32. CONFIDENCE & SELF-ESTEEM YOU CAN Do what you want Achieve what you wish for Learn what is good for you Bring the best to your life BECAUSE SELF ESTEEM Builds strong conviction Create willingness to accept responsibility Build optimistic attitudes Makes a person self- motivated and ambitious
  • 33. Leaders Pull Rather Than Push “Inspire and Motivate Others.” Leaders who are effective at inspiring others might be described as:  Able to energize people to achieve goals and objectives.  Can inspire others to high levels of effort and performance.  Able to bring a high level of energy and enthusiasm to the group.
  • 34. Always Be Guided By Heart, Passion & Compassion ENTHUSIASM EAGERNESS AND KINDNESS
  • 35. Self Analysis – one more time please!! “We are what we repeatedly do. Excellence is not an act, but a habit” http://www.mindtools.com/pages/article/newL DR_50.htm
  • 36. A candle looses nothing while lightening another…